ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Lead and oversee Travel Consultant and Ticketing operations, ensuring teams consistently meet service level agreements (SLAs), quality standards, and productivity goals.</li>
	<li>Drive operational excellence across Flight Issuance, Reissuance, Refund Processing, and Customer Support functions through data-driven analysis and continuous improvement initiatives.</li>
	<li>Provide leadership, coaching, and performance management to Supervisors, Travel Consultants, and Ticketing team members, fostering a high-performing and customer-focused culture.</li>
	<li>Serve as the escalation point for complex travel, ticketing, and customer service issues, partnering with airlines, travel agents, and internal stakeholders to deliver effective resolutions.</li>
	<li>Manage workforce planning, operational reporting, business reviews to ensure efficient service delivery and alignment with business objectives.</li>
</ul>

Travel Senior Supervisor

Responsibilities:

<ul>
	<li>You will supervise and support a team of agents responsible for handling multiple live chats from retail agents regarding their travel reservations.</li>
	<li>You will manage email, chat, and voice communications with suppliers.</li>
	<li>You will oversee the processing and confirmation of clients’ travel booking itineraries with high accuracy.</li>
	<li>You will ensure team members follow detailed instructions and adhere to operational guidelines.</li>
	<li>You will monitor and maintain service quality to meet or exceed team KPIs and SLAs.</li>
	<li>You will provide coaching, mentoring, and performance feedback to team members.</li>
	<li>You will identify workflow issues or system limitations and escalate them promptly to stakeholders.</li>
	<li>You will collaborate with other departments to ensure smooth operational processes and client satisfaction.</li>
	<li>You will generate periodic reports on team performance, productivity, and incident management.</li>
</ul>

 

Be Part of ATI Journey:

Our aim at ATI Business Group in working with our clients is to support their continued growth by providing cost-effective technology and talented &amp; scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 1,300 employees providing services to our clients worldwide.

Customer Support Supervisor

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

Jobdesk :

<ul>
	<li>Melakukan perekrutan agen penjualan produk sharia</li>
	<li>Melakukan survey kelayakan calon konsumen di lapangan </li>
	<li>Maintain agen yang sudah ter registrasi</li>
	<li>Melakukan penjualan produk pembiayaan sharia</li>
	<li>Melakukan penginputan prospek penjualan</li>
	<li>Mempunyai relasi di showroom/agent travel umroh lebih disukai</li>
</ul>

Credit Marketing Sharia Branch Bandung

<ul>
	<li>
	Menawarkan produk BFI Syariah
	</li>
	<li>
	Merekrut agen atau kerjasama dengan Instansi-instansi terkait (Pemerintah, Sekolah, Agen Travel, Grup Majelis Ta'lim, dll).
	</li>
	<li>
	Melakukan survey dan analisa kelayakan calon konsumen
	</li>
	<li>
	Memperluas jaringan pasar produk BFI Syariah agar bisa masuk ke seluruh jaringan masyarakat
	</li>
</ul>

Credit Marketing Syariah Multiguna Cabang Karawaci

PT Galileo Indonesia Perdana, juga dikenal sebagai Galileo Indonesia, didirikan pada tahun 1997 sebagai mitra operator lokal dari Travelport Global untuk Indonesia. Berkantor pusat di Jakarta dan diikuti dengan memiliki dua kantor cabang di Medan dan Surabaya pada tahun 2000 dan 2002.

Pada tahun 2019, Galileo Indonesia melanjutkan pertumbuhannya setiap tahun, ditandai dengan perolehan pangsa pasar sebesar 40%, terutama untuk segmen Free Individual Traveler (FIT). Hari ini, Galileo Indonesia, yang mengusung tagline “mitra teknologi perjalanan Anda” tetap berkomitmen untuk selalu menawarkan produk, layanan dan solusi terbaik kepada pelanggan setia pengguna Galileo Indonesia di seluruh Indonesia.

Eksistensi perusahaan didukung oleh perusahaan terafiliasi seperti: ATI Business Group sebagai mitra fare loader, PT. Sentra Solusi Indonesia (SSI) sebagai mitra strategis sistem mid-back office dan PT. Mitra Abadi Solusi yang mendukung jaringan dan koneksi datanya.

PT. Galileo Indonesia Perdana (Travelport Indonesia)

<ul>
	<li>Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction.</li>
	<li>Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate solutions. </li>
	<li>Collaborate with other support team members or departments to resolve complex issues or escalate problems that require specialized attention. Work closely with Network Operation Centre (HQ) to communicate customer feedback and suggest improvements.</li>
	<li>Ensure a high level of customer satisfaction and maintain professionalism, empathy, and effective communication skills. Handle all customers with patience and resolve conflicts in a calm and professional manner.</li>
	<li>Stay up-to-date with data center knowledge and enhancements to provide accurate and timely information to customers. Participate in training programs, workshops, or certifications to enhance technical skills and customer support abilities.</li>
	<li>Provide/deliver training programs/workshops for customers (online/off-site/on-site) according to standard modules applicable.</li>
	<li>Provide first-level IT support including troubleshooting hardware, software, and network issues as well as assisting with system access, installation, and configuration.</li>
	<li>Log and track IT incidents using the ticketing system, ensuring timely follow-up and resolution or escalation to relevant IT teams if necessary.</li>
	<li>Support the setup and maintenance of IT equipment such as computers, printers, and peripherals for both internal teams and customer-facing environments.</li>
</ul>

GDS Helpdesk Support

Executive Search is a method of selection and recruiting quality Managers and Executives by best matching their professional skills and work experience with client's requirements. We have an active and extensive data bank consisting of personnel who have answered to our previous searches and those who have sent their resumes. This type of search provides the quickest and most extensive list of candidates, especially for low to mid range executive positions.

Prismas Jamintara

Overview of the position :

This role is responsible for supporting overall General Administration (GA) operations, focusing on effective management of key suppliers, office operations, and administrative control. The role covers coordination of major external service providers (e.g. travel, security, and facility suppliers), monitoring operational performance, and ensuring compliance with company standards. In addition, the role supports cost control initiatives, including but not limited to energy-saving analysis and operational efficiency improvements.

GA Senior Staff

● Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction. 
● Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate solutions. 
● Collaborate with other support team members or departments to resolve complex issues or escalate problems that require specialized attention. Work closely with Network Operation Centre (HQ) to communicate customer feedback and suggest improvements. 
● Ensure a high level of customer satisfaction and maintain professionalism, empathy, and effective communication skills. Handle all customers with patience and resolve conflicts in a calm and professional manner. 
● Stay up-to-date with data center knowledge and enhancements to provide accurate and timely information to customers. Participate in training programs, workshops, or certifications to enhance technical skills and customer support abilities. 
● Provide/deliver training programs/workshops for customers (online/off-site/on-site) according to standard modules applicable. 
● Provide first-level IT support including troubleshooting hardware, software, and network issues as well as assisting with system access, installation, and configuration. 
● Log and track IT incidents using the ticketing system, ensuring timely follow-up and resolution or escalation to relevant IT teams if necessary. 
● Support the setup and maintenance of IT equipment such as computers, printers, and peripherals for both internal teams and customer-facing environments.

PT Surya Artha Nusantara Finance (SANF) is a financial services company in Indonesia, primarily focused on providing financing solutions for the heavy equipment and transportation sectors. SANF is a joint venture between PT Astra International Tbk, one of Indonesia's largest conglomerates, and Marubeni Corporation, a major Japanese trading company.

SANF offers a variety of financial products, including leasing, consumer financing, and factoring, to support businesses in acquiring heavy equipment, trucks, and machinery. The company plays a significant role in industries like construction, mining, agriculture, and transportation, helping businesses manage their financial needs through customized financing solutions.

Let's join our Fun, Friendly, and Continuous Growth journey!

Surya Artha Nusantara Finance

<ul>
	<li>Analyze financial statements (income statements, balance sheets, and cash flow statements) to assess credit risk</li>
	<li>Provide independent recommendation through analyzing customer's data provided</li>
	<li>Visit project survey for better unerstanding of customer's business condition</li>
	<li>Stay updated on industry trends and economic factors that may impact credit risk</li>
	<li>Conduct research on industries and markets where clients operate to understand external risk factors</li>
	<li>Implement improvement/innovation to enhance the quality of credit applications</li>
</ul>

Credit Analyst

PT. Mandiri International Technology (MITech) is an Indonesian leading Information and Communication Technology (ICT) Solutions and Services Company, established in 2014.

We help our valued Clients to drive their business growth by delivering innovative technology, business application, IT security and other emerging technologies including IoT and AI to help our client to achieve their digital transformation.

Our Vision
Our vision is to be the most successful ICT Company in Indonesia

Our Mission
To help our clients successful by providing innovative technology solutions.
To maximize the shareholder value and build the company to be the great place to work

MITech

<ul>
	<li>Planning of sales strategies, the positioning in contrast to the competitors and the 
	 demonstration of the business.</li>
	<li>Working with a sales team to determine solutions to customers’ challenges and supporting the sales team to present proposals to clients.</li>
	<li>Preparation of presentations about the products or services with all their values for the usage of the sales department.</li>
	<li>Keep up to date with competitor and marketplace news and changes.</li>
	<li>Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands.</li>
	<li>Lead the solutions demos, respond to the clients RFP, ensure the proposed solutions tailored to the requirements.</li>
</ul>

Presales Consultant

It is a fast-growing modern trading company with apparel fabrics and home textile fabrics as the leading factor and focusing on brand strategic marketing that is established in October 2017, headquartered in Zhejiang, China.

IDK Five Point

1. Find customers who can buy our products and reach monthly target. 
2. Familiar with ERP systems and able to make reports on ERP system. 
3. Establish and maintain customer relationships. 
4. Follow company policies to manage customer payments. 
5. Provide after-sales support based on company policies 
6. Perform other duties as required by the organization's management

 

Company Benefits 
 
1. Stable working period &amp; increasing salary 
2. Generous commissions 
3. Company travel once a year (abroad, seaside trip, etc.) 
4. Team building once per 2 months (dinner, karaoke, sports, etc.)

 

Probation Time : 3 Months

Sales Staff（Canvassing）


PT Dikai Coding Technology Indonesia (DK Coding) menghadirkan mesin coding & marking berkualitas tinggi untuk berbagai kebutuhan industri. Kami menyediakan solusi TTO (Thermal Transfer Overprinter), Laser Marking (UV & CO₂), serta Ink Jet Printer berbasis teknologi TIJ, CIJ, dan PIJ. Semua didukung layanan cepat, harga kompetitif, dan support teknis 24/7.

PT. Dikai Technology Indonesia

<ul>
	<li>Identify and develop new potential customers through cold calling, networking, field visits, referrals, and other sales activities.</li>
	<li>Conduct market research to identify potential customers and business opportunities, particularly in the industrial, manufacturing, packaging, and related sectors.</li>
	<li>Approach and build relationships with prospective clients, understand their needs, and introduce suitable products and solutions.</li>
	<li>Generate and manage sales leads from initial prospecting through quotation, negotiation, and closing.</li>
	<li>Develop and maintain strong relationships with existing and potential key accounts to achieve sales targets.</li>
	<li>Conduct product presentations, demonstrations, and negotiations with customers.</li>
	<li>Prepare quotations, sales reports, and follow up on customer inquiries and opportunities.</li>
	<li>Collaborate with internal teams to ensure smooth delivery of products and services to customers.</li>
	<li>Achieve monthly and annual sales targets and continuously expand the customer base.</li>
	<li>Willing to travel nationwide to visit prospective and existing customers.</li>
</ul>

BDM Key Account

<ul>
	<li>Supervise assigned accounts to identify unresolved debts.</li>
	<li>Develop effective repayment plans, follow-up with clients on overdue accounts, Research and implement effective collection techniques.</li>
	<li>Update account status records and collection efforts.</li>
	<li>Report on collection activity and accounts receivable status.</li>
</ul>

Account Relationship Officer

As a Human Capital Business Partner, you will act as a strategic partner for business units by ensuring manpower fulfillment, maintaining hiring quality, supporting onboarding effectiveness, and driving human capital initiatives that contribute to business performance

Main Responsibilities:

<ol>
	<li>Manage end-to-end recruitment processes to ensure timely fulfillment of manpower needs.</li>
	<li>Partner with branch leaders and hiring managers to understand hiring requirements and provide recruitment solutions.</li>
	<li>Build talent pipelines through various sourcing channels.</li>
	<li>Monitor and improve Quality of Hire through candidate assessment and new hire evaluation.</li>
	<li>Maintain recruitment data accuracy and ensure proper utilization of the Applicant Tracking System (ATS).</li>
	<li>Coordinate onboarding processes and monitor completion of mandatory onboarding programs.</li>
	<li>Analyze recruitment metrics and provide recommendations for continuous improvement.</li>
</ol>

Human Capital Business Partner Specialist

R17 Group is a holding company that integrates cutting-edge technology across its diverse portfolio, focusing on Information Technology (IT) and Manufacturing. By leveraging innovative technological solutions, we drive operational efficiency and create market differentiation, ensuring our businesses remain competitive and lead in their respective industries. Our commitment to technology is central to our strategy, helping us unlock new opportunities and achieve excellence. With a vision focused on progress and innovation, R17 Group continues to shape the future across these key sectors.

R17 Group

<ul>
	<li>Handle daily Finance, Accounting, and Tax activities.</li>
	<li>Prepare and maintain financial records and accounting documents.</li>
	<li>Assist in accounts payable (AP) and accounts receivable (AR) processes.</li>
	<li>Perform bank reconciliation and financial data reconciliation.</li>
	<li>Prepare and submit tax reports and tax-related documents.</li>
	<li>Ensure tax compliance with applicable Indonesian tax regulations.</li>
	<li>Assist in preparing monthly financial reports.</li>
	<li>Maintain accurate and organized financial and tax documentation.</li>
	<li>Coordinate with internal teams and external parties regarding finance, accounting, and tax matters.</li>
	<li>Support audit processes and provide required financial documents.</li>
</ul>

Senior Accounting Staff

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Plan and execute partnership and activation strategies, including barter, sponsorships, co-branding, loyalty programs, and membership initiatives.</li>
	<li>Manage online and offline activations such as events, webinars, campus/community activations, and co-branded campaigns.</li>
	<li>Build and maintain strong networks with malls, offices, universities, and community partners.</li>
	<li>Oversee timelines, budgets, deliverables, and continuously improve execution processes.</li>
	<li>Lead initiatives end-to-end: planning, negotiation, implementation, monitoring, and evaluation.</li>
	<li>Define success metrics, monitor performance, and evaluate ROI for each activation and partnership.</li>
	<li>Manage in-mall activations to support center coverage and brand visibility.</li>
	<li>Ensure proper management of data, merchandise, marketing tools, storage, SPG, signage, contracts, taxes, and payment deadlines.</li>
	<li>Create mutual value through exposure, lead generation, and revenue opportunities.</li>
	<li>Stay updated on market trends and partnership opportunities.</li>
	<li>Collaborate closely with Marketing, Telemarketing, Sales, and Branch teams to ensure seamless execution.</li>
	<li>Willing to travel and work on weekends as required.</li>
</ul>

Kalibrr Job Search

Travel Senior Supervisor

Customer Support Supervisor

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Credit Marketing Syariah Multiguna Cabang Karawaci

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GA Senior Staff

GDS Helpdesk Support

Credit Analyst

Presales Consultant

Sales Staff（Canvassing）

BDM Key Account

Account Relationship Officer

Human Capital Business Partner Specialist

Senior Accounting Staff

Event Marketing & Partnership Specialist Surabaya Area