Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Account Manager Development Program (AMDP) is a Development Program to prepare You to be a full-fledged Account Manager.

At Asuransi Astra, Account Manager will be responsible for Business-to-business (B2B) account management.

The program itself will be taking around 6 months, and will be split into three phases :

<ul>
	<li>Intensive &amp; Comprehensive class</li>
	<li>On the Job Training</li>
	<li>Final Presentation</li>
</ul>

Account Manager Development Program

SpanSet Indonesia is a key division of the globally recognised SpanSet Group International, specialising in Work-at-Height, Lifting, Load Securing, and Safety Management. With a vibrant team across 5 continents and 14 countries, we're committed to delivering innovative solutions to our clients. 

PT SpanSet Indonesia

Key Responsibilities:

Talent Acquisition:

<ol>
	<li>Develop and execute recruitment strategies to attract high-quality candidates.</li>
	<li>Collaborate with department leaders to identify staffing needs and create job descriptions.</li>
	<li>Manage the recruitment process, including sourcing, interviewing, and onboarding new hires.</li>
</ol>

Candidate Experience:

<ol>
	<li>Ensure a positive candidate experience throughout the recruitment process.</li>
	<li>Conduct regular follow-ups and feedback sessions with candidates to maintain engagement.</li>
</ol>

Onboarding:

<ol>
	<li>Design and implement effective onboarding programs that facilitate new employee integration.</li>
	<li>Provide ongoing support to new hires during their transition into the organization.</li>
</ol>

Talent Development:

<ol>
	<li>Identify training and development needs through performance evaluations and employee feedback.</li>
	<li>Collaborate with management to create and implement employee development programs.</li>
</ol>

Performance Management:

<ol>
	<li>Support the development and implementation of performance management processes.</li>
	<li>Provide guidance and training to managers on performance appraisal techniques and employee feedback.</li>
</ol>

Employee Engagement:

<ol>
	<li>Develop initiatives to enhance employee engagement and retention.</li>
	<li>Conduct surveys and analyze feedback to assess employee satisfaction and make recommendations.</li>
</ol>

Data Analysis and Reporting:

<ol>
	<li>Track and analyze recruitment metrics and talent management effectiveness.</li>
	<li>Prepare regular reports for senior management on hiring trends, turnover rates, and employee development initiatives.</li>
</ol>

Compliance and Best Practices:

<ol>
	<li>Ensure compliance with all employment laws and regulations throughout the hiring process.</li>
	<li>Stay updated on industry trends and best practices to continually improve talent management strategies.</li>
</ol>

Talent and Hiring

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Assist in general recruitment administrative by coordinating with talent acquisition team or user.</li>
	<li>Data Collection and Processing. Gather and process data from talent acquisition channels to identify, analysis so the data always up-to date</li>
	<li>Create report weekly/monthly</li>
	<li>Support event/project in talent acquisition team</li>
</ul>

Talent Acquisition Internship

After receiving confirmation from the Financial Services Authority (OJK) on 20 January 2021 as a Buku IV Bank, PermataBank is now confirmed as one of the top 10 banking institutions in Indonesia with core capital of more than IDR 30 trillion, serving nearly 4 million customers in 62 cities in Indonesia.

In 2004, Standard Chartered Bank and PT Astra International Tbk took over PermataBank and began a massive transformation process within the organization. The combined ownership of these major shareholders increased to 89.01% in 2006. 

Bangkok Bank Public Limited ("Bangkok Bank") officially became the controlling shareholder of PermataBank on May 2020 after taking over 89.12% of PermataBank's shares from the total number of shares that have been issued and paid up by Standard Chartered Bank and Astra International. Offering innovative banking products and services, PermataBank has 304 branch offices, 2 mobile branches, 942 ATMs with access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama) and millions of ATMs worldwide that are connected to the Visa, Mastercard and Cirrus networks. 




Permata Bank

<ul>
	<li>Screening the potential candidate from job portal or referral source</li>
	<li>Approaching the potential Candidate and Interview</li>
	<li>Profiling candidate to summary profile template</li>
	<li>Update the report recruitment progress and Involve to Recruitment Projects</li>
</ul>

KB Bukopin as a trusted public company has strengthened its existence as a banking institution that delivers competitive advantage in the field of Micro, Small, Medium and Cooperative (MSMC) Business, supported by its commercial and consumer segment. The implementation of operational programs has further enhanced Bank Bukopin's public service by delivering "the bank for all payment" icon. The improvement of service quality and other innovative product development of the Bank has further built a strong relationship with the customers and its business partners across the country.
All of these intensive measures have brought KB Bukopin to a new era and geared up for sustainable growth, with one aim of delivering the best value for all the stakeholders.
As of March 31, 2021, KB Bukopin's shares were 67% owned by KB Kookmin Bank, PT Bosowa Corporindo 10.03%, the Republic of Indonesia 3.18% and the public reached 19.78%.
On February 23, 2021, after obtaining approval from the OJK on February 8, 2021, the Company, announced a change in the name and new logo of PT. Bank Bukopin, Tbk. to become PT. Bank KB Bukopin, Tbk. As Known KB Bukopin with a new tag line "Together, we are the financial stars."


PT Bank KB Bukopin Tbk

KB Bank is looking for Next Generation Talent Program (NGTP) for SME RM 
 
Be Part of Our Next Gen! 
Are you ready to elevate your career in the dynamic world of banking? KB Bank invites you to join our Next Generation Talent Program for SME RM. Register yourself immediately, and be part of KB Bank Family! 
 
Join us to contribute and support Indonesia especially for Sales &amp; Marketing Division

Next Generation Talent Program Batch 6 for SME RM & Corporate Funding Lending

Ever since it was established in 1957, Bank Central Asia (BCA) has continued to grow. This has been the result of the dedicated teamwork of every single one of our employees and the unflagging support of our customers. In line with our commitment to be “Always by Your Side”, BCA will continue to strive to earn the trust, and live up to the expectations, of all the Bank’s customers and other stakeholders in its drive to continue to achieve ongoing growth.

From the beginning, BCA has always offered diverse financial solutions through banking transaction services for many diverse groups and ages. And now everyone can enjoy the banking transaction ease and convenience BCA offers, enabled by strong inter-branch links, an extensive ATM network, and all the other electronic banking services the Bank offers.

Through the extensive range of well-targeted, high quality products and services the Bank provides, BCA’s financial solutions have proven they encourage the business growth of all the Bank’s customers, whether small, medium-sized, or large-scale businesses. For BCA, earning customers’ trust through offering them the best solutions to meet their financial needs is an honor and a source of pride.

By living our slogan, “Always by Your Side”, BCA will continue to strive to provide all its customers with only the very best services and solutions.

PT Bank Central Asia Tbk

Sebagai seorang Analis Kredit, kamu bertugas untuk memastikan BCA dapat menyalurkan kreditnya kepada masyarakat secara sehat. Dibutuhkan proses analisa menggunakan pendekatan atau rasio-rasio keuangan tertentu untuk menentukan kebutuhan kredit yang wajar dan dapat mengurangi potensi masalah kredit macet yang berbahaya bagi perusahaan ke depannya. 
 
Oleh karena itu BCA mempersiapkan sebuah Analyst Credit Program selama 1 tahun, yang bertujuan untuk mempersiapkan professional muda menjadi seorang analis kredit yang kompeten bagi BCA. Lulusan Program ini akan diangkat langsung menjadi karyawan tetap BCA.

Analyzing Data

Financial Analysis

Business Analysis

Credit Analyst Program

Satu Group adalah Mitra Bisnis terpercaya dari Perusahaan penyedia jasa layanan keuangan khususnya produk multiguna.

Satu Group memiliki  produk utama, yaitu :

Joint Operation Outlet (JOO) merupakan titik Kerjasama satugroup dengan Finance Company yang tersebar di 179 kotamadya/kabupaten dengan sebaran mencapai 300 outlet

C-Link merupakan program yang ditujukan sebagai bentuk apresiasi satugrup kepada pelanggan setia yang berpartisipasi dalam merekomendasikan kerabat, teman dekat, serta orang sekitar untuk menjadi pelanggan baru

Satu Group

Supervisor Development Program adalah program pembelajaran yang ditempuh untuk dipersiapkan menjadi karyawan pada level supervisor dan manajerial dengan mengikuti serangkaian pelatihan (inclass, OJT, dan acting) selama 6 bulan. Setelah berhasil lulus maka peserta memiliki tanggung jawab pekerjaan sbb:

<ul>
	<li>Mempelajari keseluruhan bidang pekerjaan (marketing dan operasional)</li>
	<li>Mencapai target kerja (Marketing dan operasional) yang telah ditentukan perusahaan</li>
	<li>Mengarahkan tim untuk mencapai target dengan keputusan yang terbaik</li>
	<li>Mengelola hubungan baik dengan mitra kerja</li>
	<li>Mempresentasikan capaian, evaluasi dan strategi yang diterapkan pada cabang</li>
</ul>

Supervisor Development Program

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

Suatu program management trainee yang akan mempelajari sisi bisnis BCA Finance dalam hal penjualan sehingga dapat membantu mendorong kinerja perusahaan BCA Finance. Dalam program ini, Anda harus siap menjalani ikatan dinas selama 30 bulan dan penempatan di cabang BCA Finance seluruh Indonesia.

Professional Development Program Marketing

BCA MDP is Calling! 
 
Live your career adventure and face the era of industry revolution with BCA. 
Through the entire 1 years of training program, you will get extensive knowledge about banking (marketing, audit, development, etc.). The best learning experience with outstanding training and mentor will be the best weapon for you to face the challenge ahead.

Continuous Learning

Interpersonal Skills

Leadership skills

Communication Skills

Management Development Program (MDP)

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Responsible for developing creative concepts from various inventories (assets or resources) of media brands in Grid Network</li>
	<li>Create and design creative concepts based on the company's inventories or assets, such as products, services, events, digital content, or other forms from media brands in Grid Network</li>
	<li>Research industry trends, target audiences, and competitors to identify innovation opportunities in creative programs</li>
	<li>Coordinate with marketing, graphic design, production, and other relevant teams to translate creative ideas into tangible results</li>
	<li>Ensure that each creative project or campaign runs on time, within budget, and meets the set KPIs (Key Performance Indicators)</li>
	<li>Measure the effectiveness of launched creative programs using data analysis tools, such as engagement, brand awareness, and ROI (Return on Investment)</li>
	<li>Create evaluation reports and identify areas for future improvement.</li>
</ul>

Creative Marketing Program Officer

Kesadaran nasabah yang semakin tinggi akan pentingnya pengelolaan keuangan menjadi peluang bagi BCA untuk memperkuat bisnisnya. Untuk itu BCA membutuhkan profesional muda yang memiliki ketertarikan terhadap perkembangan ekonomi dan investasi untuk bergabung di Wealth Management Program dengan pendidikan yang berlangsung selama 1 tahun. Lulus dari program, kamu akan langsung diangkat menjadi Karyawan Tetap yang akan ditempatkan di kantor cabang BCA. 
 
Akan ada 2 penjurusan untuk lulusan Program WMP:

<ol>
	<li>Personal Relationship Officer, bagi yang memiliki skill di bidang marketing, kamu bertugas untuk membangun hubungan dengan Nasabah High Net Worth Individual serta menawarkan solusi BCA sesuai dengan kebutuhan nasabah</li>
	<li>Wealth Specialist, bagi kamu yang memiliki skill analisa yang baik, akan berperan dalam mendampingi tim pemasaran sebagai Wealth Specialist di kantor cabang untuk memberikan solusi produk Investasi yang cocok untuk nasabah BCA.</li>
</ol>

Wealth Management Program (WMP)

Perkembangan perbankan syariah yang tumbuh cukup pesat dalam beberapa tahun terakhir menunjukkan minat masyarakat mengenai ekonomi syariah semakin bertambah. Untuk memenuhi kebutuhan nasabah akan layanan syariah, maka PT Bank BCA Syariah  beroperasi dalam rangka mewujudkan Visi dan Misi BCA Syariah, berbagai produk funding, jasa dan pembiayaan telah dikembangkan dan dipasarkan kepada masyarakat. Untuk pengembangan bisnis kedepan yang akan menunjang ekspansi usaha PT Bank BCA Syariah, kami memberikan kesempatan kepada tenaga muda yang berpotensi dan mengembangkan diri untuk berkarir dengan BCA Syariah.

PT. Bank BCA Syariah

BCA Syariah Business Relationship Development Program merupakan sebuah program pengembangan yang ditujukan bagi calon Karyawan yang akan dididik secara komprehensif, dalam area bisnis. Program pengembangan ini memberikan kesempatan percepatan karir bagi para lulusan universitas yang terpilih mengikuti program ini. Melalui program pengembangan ini kami bertujuan menciptakan individu yang kompeten dan berpotensi sebagai calon pemimpin kami di masa depan yang mampu membangun BCA Syariah menjadi institusi keuangan syariah yang unggul. Melalui program pengembangan ini, setiap peserta akan diberikan kesempatan untuk mempelajari hal-hal baru dalam lingkup industri finansial, memahami ketentuan dan regulasi perbankan serta merasakan secara langsung bagaimana bisnis perbankan dijalankan dengan menerapkan prinsip kepatuhan serta regulasi yang berlaku.

Program ini menerapkan prinsip pengembangan yang mengkombinasikan pembelajaran melalui pengalaman, pembelajaran dalam kelas dan pembelajaran melalui orang lain. Bagian terbesar dalam program pengembangan ini akan didapat melalui kegiatan On the Job Training (OJT) dimana setiap peserta akan diarahkan dan didampingi oleh para Mentor yang handal dan berpengalaman dalam bidangnya.

Business Relationship Development Program

Suatu program management trainee yang spesifik dan intensif bagi yang berminat berkarir di seluruh divisi (terkhusus Support Function) di BCA Finance. Program ini akan mempelajari seluruh unit dan proses bisnis di BCA Finance. Dalam program ini, Anda harus siap menjalani ikatan dinas selama 30 bulan dan penempatan di cabang BCA Finance seluruh Indonesia.

Professional Development Program Strategy

BMI didirikan atas gagasan dari Majelis Ulama Indonesia (MUI), Ikatan Cendekiawan Muslim Indonesia (ICMI) dan pengusaha muslim yang kemudian mendapat dukungan dari Pemerintah Republik Indonesia, sehingga pada 1 Mei 1992 atau 27 Syawal 1412 H, Bank Muamalat Indonesia secara resmi beroperasi sebagai bank yang menjalankan usahanya berdasarkan prinsip syariah pertama di Indonesia. Dua tahun setelahnya, tepatnya pada pada 27 Oktober 1994, BMI memperoleh izin sebagai Bank Devisa setelah setahun sebelumnya terdaftar sebagai perusahaan publik yang tidak listing di Bursa Efek Indonesia (BEI).
 

Selanjutnya, pada 2003, BMI dengan percaya diri melakukan Penawaran Umum Terbatas (PUT) dengan Hak Memesan Efek Terlebih Dahulu (HMETD) sebanyak 5 (lima) kali dan menjadi lembaga perbankan pertama di Indonesia yang mengeluarkan Sukuk Subordinasi Mudharabah. Aksi korporasi tersebut membawa penegasan bagi posisi Bank Muamalat Indonesia di peta industri perbankan Indonesia.

 

Tak sampai di situ, BMI terus berinovasi dengan mengeluarkan produk-produk keuangan syariah seperti Asuransi Syariah (Asuransi Takaful), Dana Pensiun Lembaga Keuangan Muamalat (DPLK Muamalat) dan multifinance syariah (Al-Ijarah Indonesia Finance) yang seluruhnya menjadi terobosan baru di Indonesia. Selain itu, produk Bank yaitu Shar-e yang diluncurkan pada 2004 juga merupakan tabungan instan pertama di Indonesia. Produk Shar-e Gold Debit Visa yang diluncurkan pada 2011 tersebut memperoleh penghargaan dari Museum Rekor Indonesia (MURI) sebagai Kartu Debit Syariah dengan teknologi chip pertama di Indonesia serta layanan e-channel seperti internet banking, mobile banking, ATM, dan cash management. Seluruh produk-produk itu menjadi pionir produk syariah di Indonesia dan menjadi tonggak sejarah penting di industri perbankan syariah. 

 

Seiring kapasitas Bank yang semakin besar dan diakui, BMI kian melebarkan sayap dengan terus menambah jaringan kantor cabangnya tidak hanya di seluruh Indonesia, akan tetapi juga di luar negeri. Pada 2009, Bank mendapatkan izin untuk membuka kantor cabang di Kuala Lumpur, Malaysia dan menjadi bank pertama di Indonesia serta satu-satunya yang mewujudkan ekspansi bisnis di Malaysia. Hingga saat ini, Bank telah memiliki 249 kantor layanan termasuk 1 (satu) kantor cabang di Malaysia. Operasional Bank juga didukung oleh jaringan layanan yang luas berupa 619 unit ATM Muamalat, 120.000 jaringan ATM Bersama dan ATM Prima serta 55 unit Mobil Kas Keliling.

 

BMI melakukan rebranding pada logo Bank untuk semakin meningkatkan awareness terhadap image sebagai Bank Syariah Islami, Modern dan Profesional. Bank pun terus merealisasikan berbagai pencapaian serta prestasi yang diakui, baik secara nasional maupun internasional. Kini, dalam memberikan layanan terbaiknya, BMI beroperasi bersama beberapa entitas anaknya yaitu Al-Ijarah Indonesia Finance (ALIF) yang memberikan layanan pembiayaan syariah, DPLK Muamalat yang memberikan layanan dana pensiun melalui Dana Pensiun Lembaga Keuangan, dan Baitulmaal Muamalat yang memberikan layanan untuk menyalurkan dana Zakat, Infak dan Sedekah (ZIS). 

 

BMI tidak pernah berhenti untuk berkembang dan terus bermetamorfosa untuk menjadi entitas yang semakin baik dan meraih pertumbuhan jangka panjang. Dengan strategi bisnis yang terarah, Bank Muamalat Indonesia akan terus melaju mewujudkan visi menjadi “The Best Islamic Bank and Top 10 Bank in Indonesia with Strong Regional Presence”.



Bank Muamalat

<ol>
	<li>Melakukan penawaran produk kepada nasabah serta memberikan pelayanan yang excellent dan melakukan pengadminitrasian, pendokumentasian dan kegiatan yang berkaitan dengan transaksi pelayanan kepada nasabah.</li>
	<li>Mengenalkan dan menawarkan produk-produk Bank Muamalat kepada Nasabah dengan baik dan benar guna memberikan pelayanan yang excellent.</li>
	<li>Memastikan seluruh hak dan kewajiban Nasabah atas produk Bank Muamalat yang dipilih, telah diketahui dan dipahami oleh Nasabah dengan baik dan benar guna meminimalisir komplain.</li>
	<li>Menerima hingga menyelesaikan (baik secara mandiri maupun melalui koordinasi dengan unit kerja lainnya) atas seluruh keluhan / pengaduan Nasabah dengan baik dan benar, termasuk didalamnya pengadministrasian dokumentasinya.</li>
	<li>Mengelola dan mengadministrasikan seluruh aktivitas pembukaan, penutupan rekening, manajemen Kartu ATM dan penyimpanan dokumen dalam tempat terkunci dan aman serta menjalankan permintaan nasabah sesuai SLA yang sudah ditetapkan.</li>
	<li>Menjalankan fungsi petugas frontliners lainnya sebagai alternate saat petugas frontliner lainnya berhalangan hadir di Kantor Cabang, Kantor Cabang Pembantu, Kantor Kas atau Mobile Branch dan apabila diperlukan, customer service dapat menjadi petugas pemegang kunci tombak untuk lemari uang / brankas dan ATM serta melakukan dual control atas transaksi Teller.</li>
</ol>

Customer Service Development Program (CSDP)

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

Position Overview: 
We are seeking a qualified and motivated researcher to lead a project-based research initiative funded by grants. The research will focus on creating innovative, scalable solutions that intersect health, environment, education, and economic empowerment for marginalized communities. The role is project-based and will span the duration of the research grant, including the potential to extend into pre-trial program development and post-research implementation phases.

Key Responsibilities:

Research Design and Execution:

<ul>
	<li>Lead and conduct intersectional research on health, environmental sustainability, education, and economic empowerment.</li>
	<li>Develop solutions tailored to underprivileged individuals, people with disabilities, vulnerable groups, women, post-disaster communities, and indigenous peoples.</li>
</ul>

Program Development:

<ul>
	<li>Design pre-trial programs based on research findings and collaborate with relevant stakeholders.</li>
	<li>Monitor and support the implementation of post-research programs, ensuring that they effectively address community needs and have measurable impact.</li>
</ul>

Collaboration and Partnership:

<ul>
	<li>Engage with interdisciplinary teams, NGOs, government agencies, and community leaders to ensure research relevance and impact.</li>
	<li>Facilitate discussions to ensure alignment with Kitabisa Foundation’s goals and the needs of the communities served.</li>
</ul>

Publication and Reporting:

<ul>
	<li>Publish research findings in academic journals and present at relevant conferences.</li>
	<li>Provide comprehensive reporting on research progress, findings, and program outcomes to funders and stakeholders.</li>
</ul>

Grant Management:

<ul>
	<li>Manage research funds provided by grants, ensuring efficient use throughout pre-trial and post-research phases.</li>
	<li>Assist in writing additional grant proposals to secure future project funding.</li>
</ul>

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