Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Oversee and manage Motor Vehicle (MV) Claim &amp; Acquisition operations to ensure efficient service delivery and achievement of operational targets.</li>
	<li>Monitor claim handling and acquisition activities to ensure compliance with company policies, procedures, and service level agreements (SLA).</li>
	<li>Supervise daily operational activities and ensure effective execution of processes, service quality, and team performance.</li>
	<li>Analyze operational performance, identify process improvement opportunities, and implement initiatives to enhance efficiency and customer satisfaction.</li>
	<li>Coordinate with internal and external stakeholders to ensure smooth claim settlement and acquisition processes.</li>
	<li>Support the Dept. Head (Mgr.) MV Claim &amp; Acquisition in driving operational improvements and achieving departmental goals.</li>
</ul>

Section Head MV Claim & Acqusition in Automotive

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

<ul>
	<li>Melakukan penjualan booking fee kepada calon pelanggan Dekoruma </li>
	<li>Menggali kebutuhan, preferensi, serta kendala pelanggan Interior melalui komunikasi yang efektif</li>
	<li>Melakukan pemaparan product knowledge Dekoruma Interior kepada new clients</li>
	<li>Memahami produk dan layanan perusahaan secara menyeluruh untuk memberikan rekomendasi yang sesuai dengan kebutuhan dan preferensi pelanggan.</li>
	<li>Melakukan update data pelanggan melalui Dashboard (CRM)</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Customer Service

Closing Sales

Interior Advisor Jabodetabek

Since our founding in 2007 in US and VLink Consulting Indonesia (VCI) established in 2018, VLink is truly in a class of our own for our ability to deliver on all points important to our valued customers. We are an end-to-end global partner that provides consultative to coding services. Our delivery model, based on our global presence in North America and APAC regions, provides IT services and strategic workforce solutions. Our engineering mindset enables us to swiftly create affordable and tailored solutions for our customers – large and small.

VLink Inc

Key Responsibilities:

<ul>
	<li class="text-justify">Design, develop, and maintain scalable, secure, and high-performance backend applications using Java (Spring Boot) and microservices architecture.</li>
	<li class="text-justify">Build and maintain RESTful APIs and backend services to support enterprise and high-traffic applications.</li>
	<li class="text-justify">Implement microservices-based solutions following SOLID principles and the 12-Factor App methodology.</li>
	<li class="text-justify">Participate in system design, architecture discussions, and technical planning to ensure scalable and maintainable systems.</li>
	<li class="text-justify">Develop backend services using technologies such as Java, Spring Boot, and Quarkus.</li>
	<li class="text-justify">Create, review, and maintain technical documentation, including:
	<ul>
		<li class="text-justify">Functional Specification Documents (FSD)</li>
		<li class="text-justify">Technical design documents</li>
		<li class="text-justify">Production implementation guides</li>
	</ul>
	</li>
	<li class="text-justify">Collaborate with Front-End Developers, Full-Stack Engineers, QA Engineers, DevOps teams, and other stakeholders to deliver end-to-end software solutions.</li>
	<li class="text-justify">Implement and maintain CI/CD pipelines for automated testing, integration, and deployment.</li>
	<li class="text-justify">Perform troubleshooting, debugging, and root cause analysis for application issues across development, staging, and production environments.</li>
	<li class="text-justify">Provide temporary workarounds and permanent solutions for production incidents while ensuring resolution meets IT SLA standards.</li>
	<li class="text-justify">Maintain and manage source code repositories using Git / GitLab version control systems.</li>
	<li class="text-justify">Maintain and enhance existing enterprise applications and backend services.</li>
	<li class="text-justify">Contribute actively in Agile Scrum ceremonies including sprint planning, stand-ups, sprint reviews, and retrospectives.</li>
	<li class="text-justify">Apply best practices in coding standards, performance optimization, system security, and reliability.</li>
</ul>

 

Job Details:

<ul>
	<li>Willing to work on-site (since WFH/Hybrid in actual)</li>
	<li>Willing to place in various clients e.g., banking, finance, insurance, automotive, manufacturing etc.</li>
	<li>PKWT Contract (extendable)</li>
	<li>BPJS (TK, KK), THR (1x), Bonus (1x), Yearly Income (14x)</li>
	<li>Medical Insurance (Individual Gold - AdMedika)</li>
	<li>Paid Leave (12 days/year)</li>
	<li>Overtime Paid (if any)</li>
</ul>

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Section Head MV Claim & Acqusition in Automotive

Interior Advisor Jabodetabek

Java Developer (ASAP)