Nusantics is a genomics application company founded in 2019 with the ever growing belief in the importance of Microbiome balance in life. We are focused in providing sustainable solutions through science and nature. We aspire to make microbiome and the importance of balanced living as a part of our lifestyle. We believe that sustainability is more than just recycling and recovery. Sustainability should start in our mind as consumers; to be conscious of everything that we do and consume.

Nusantics

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	Coordinate new installations, including facility inspections and instrument validation/calibration.
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	Provide expert guidance on lab and experimental design, workflow best practices, data storage, and analysis.
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	Conduct on-site training for customers on qPCR, Next-Generation Sequencing, library preparation, and related products.
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	Troubleshoot and resolve customer complaints related to biochemistry, assay design, software, and instruments, escalating issues as needed.
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	Communicate technical product updates to customers and sales teams to drive success and ensure satisfaction.
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	Partner with various teams to develop and execute strategic plans for acquiring new business and expanding current customer relationships through consulting, presentations, and workshops.
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	Contribute to customer relationship management, understanding customer goals, setting appropriate product and performance expectations, and gathering intelligence regarding competitive intel and new sales opportunities.
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	Communicate essential technical product updates to customers and sale counterparts to drive customer success.
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Field Application Scientist