NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

Responsibilities:

<ul>
	<li>Manage and maintain filing and documentation systems.</li>
	<li>Prepare and distribute correspondence, memos, and reports.</li>
	<li>Schedule and coordinate meetings and events.</li>
	<li>Handle incoming phone calls and emails.</li>
	<li>Provide administrative support to the team and management.</li>
</ul>

Admin Support Services

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Product Support Services

Odoo is a Belgium-based company with 19 offices and over 4,800+ employees worldwide. With a mission to improve efficiency and performance for every business, Odoo offers an all-in-one open-source software that includes 80+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. Flexible for businesses of all sizes and industries, and with prices 3x more affordable than traditional competitors (like SAP and Microsoft), Odoo has become the go-to choice for business owners in Indonesia!

Odoo

Responsibilities

As a key member of the Indonesia marketing team, the Event Marketing Officer / Event Coordinator will play a vital role in planning, organizing, and promoting over 50 Odoo product events, known as Odoo Business Show (previously Roadshow), across Indonesia. This role will also involve organizing our participation in trade shows or exhibitions where Odoo is an exhibitor and sponsor. Additionally, you will assist in organizing webinars to promote our brand and product in various markets. The primary goal of this position is to ensure successful online and offline events with high attendance, an exceptional attendee experience, and ultimately, to increase product awareness and generate leads.

Your responsibilities include but not limited to:

<ul>
	<li>Develop comprehensive event plans for each event to effectively promote the new version of Odoo products</li>
	<li>Collaborate closely with internal teams, including sales and functional teams, to prepare event presentations, create event rundowns, and develop compelling pitching materials</li>
	<li>Communicate and coordinate with various stakeholders to align expectations and assign tasks, ensuring timely completion of all event-related activities</li>
	<li>Work with the marketing team to develop effective event promotion plans, ensuring high event visibility and achieving targeted attendance</li>
	<li>Manage event page content and setup using the Odoo Event app</li>
	<li>Create various event-related content, including event invitations, social media posts, and ad copy.</li>
	<li>Collaborate with external parties for venue hiring and materials production</li>
	<li>Generate reports on event promotion and attendance performance, and use insights to drive continuous improvement in event execution</li>
	<li>Track and manage event budgets effectively, ensuring timely and accurate budget allocation</li>
	<li>Organize sponsorships in different trade shows throughout APAC, including exploring new expo opportunities, coordinating booth installations with vendors, collaborating with designers on booth design, inviting Odoo resellers to participate, briefing the sales team on event objectives and tasks, managing event materials, and communicating with existing customers and prospects.</li>
	<li>Monitor lead generation performance of expos.</li>
</ul>

Sales and Marketing Knowledge

Marketing Communications

Events Management

Marketing Event Specialist

Boga Group operates over 100 restaurants and outlets as of early 2022, employing more than 5,000 skilled professionals. By the end of 2022, the number of outlets is expected to reach 162. This rapid expansion is driven by the group’s commitment to high-quality ingredients and exceptional service, setting it apart in the industry.  

Boga Group’s diverse portfolio includes Bakerzin, Pepper Lunch, Paradise Dynasty, Shaburi, Kintan Buffet, Shaburi & Kintan, Onokabe, Putu Made, Kimukatsu, Yakiniku Like, Ocean 8, Loaf Bun, and Ebiga. These brands cater to customers across Indonesia, including major cities such as Jakarta, Bandung, Surabaya, Yogyakarta, and Bali. The group also operates Boga Catering, a premium catering service.

Boga Group

<ul>
	<li>Memperluas Brand Presence - Mendaftarkan Brand untuk berpartisipasi pada acara-acara ternama, dengan membuka stand F&amp;B dan posisi ini membantu meningkatkan visibilitas dan eksposur Brand kepada berbagai peserta acara.</li>
	<li>Mengidentifikasi Acara yang Sesuai serta berkewajiban melakukan riset dan analisis untuk mengidentifikasi acara dan konser yang sejalan dengan target Brand Audience dan Marketing Objectives.</li>
	<li>Negosiasi dan Koordinasi - Negosiasi dengan penyelenggara acara untuk mendapatkan persyaratan dan kondisi yang sesuai dan menguntungkan untuk Brand. Event Coordinator juga berkoordinasi dengan tim internal, seperti tim Operation, Finance dan stakeholders lainnya, untuk memastikan perencanaan dan pelaksanaan acara berjalan lancar.</li>
	<li>Mengeveluasi Event yang sudah dijalankan untuk perbaikan di event selanjutnya.</li>
</ul>

Event Coordinator Supervisor

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ol>
	<li>Manage KOL &amp; Micro Influencer</li>
	<li>Implementation Event Community, Competition&amp; Campaign KOL/ Micro Influencer</li>
	<li>Reporting All Business Campaign</li>
	<li>Building relationships with community members and stakeholders</li>
	<li>Coordinating logistics, including venue selection, catering, and technology needs. </li>
</ol>

KOL & Community Event Specialist

<ul>
	<li>Collaborating with the Event Conceptor team to explore and develop creative, relevant event concepts that align with Harian Kompas' values and philosophy, aiming to achieve revenue targets.</li>
	<li>Identifying the latest trends in the Event Industry to create innovative concepts.</li>
	<li>Analyzing client and audience needs to deliver relevant events.</li>
	<li>Working closely with the Event Conceptor team to design the event blueprint.</li>
	<li>Collaborating with the Editorial team, Sponsorship team, and other departments to ensure consistency and maintain the value of Harian Kompas events.</li>
	<li>Evaluating event success based on feedback and event KPIs.</li>
</ul>

Event Development at Harian Kompas

<ul>
	<li>Identifying, analyzing, and offering event proposals that match the needs of potential clients.</li>
	<li>Conducting pitch deck presentations to sell Kompas event products to potential clients and evaluating the effectiveness of the offered event packages.</li>
	<li>Collaborating with the Sales and Marketing teams to create bundled products combining events, advertisements, newspapers, and other Kompas products.</li>
	<li>Working together with the Event Conceptor and Event Executor teams to design events approved by both Kompas and the clients.</li>
	<li>Negotiating event pricing in line with existing policies.</li>
	<li>Analyzing evaluation results to develop future improvement steps or ideas.</li>
</ul>

Event Partnership & Sponsorship at Harian Kompas

Data Science Lab.id is an online data science learning program established by UMN and Xeratic with the goal of creating a data creation system that can be used in the industry to help digital transformation in businesses.

 

Event Officer for DQ Lab.id

Roles:

<ol>
	<li>create a network with the data community, digital community, campus community, and technology to collaborate with DQLab.</li>
	<li>Create a big data literacy movement at DQLab, with all community groups learning to learn data together.</li>
	<li>promote it to the data community, digital community, campus community, and technological community to raise DQLab's brand recognition.</li>
	<li>Work with the event team to raise the number of DQLab event registrations in order to meet the DQLab Team Event KPI goals.</li>
	<li>Ensure that DQLab activities go off without a hitch and that the goals are met.</li>
</ol>

Event Officer for DQ Lab

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective: 
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

<ul>
	<li>Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.</li>
	<li>Build and maintain strong relationships with students through regular check-ins and progress tracking.</li>
	<li>Guide students in achieving their learning goals by offering tailored course recommendations.</li>
	<li>Manage student account renewals and drive loyalty program participation.</li>
	<li>Collaborate with internal teams to enhance student satisfaction and retention.</li>
	<li>Organize and oversee engagement events at the learning center to foster a supportive community.</li>
</ul>

Relationship Management

Persuasion and Negotiation

Public Speaking

Customer Service

Communication Skills

Service Consultant

<ul>
	<li>Create and maintain a relation potential client</li>
	<li>Negotiate with partner or other big companies</li>
	<li>Pitching to potential client</li>
	<li>Prepare an annual financial projection, business plan and budget plan</li>
	<li>Following up new business opportunities and setting up meetings</li>
	<li>Planning and preparing presentations</li>
	<li>Communicating new campaign/product developments to prospective partners</li>
	<li>Providing management with feedback and reports</li>
</ul>

Sales & Sponsorship event, PT Dyandra Promosindo

NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.

PT IONPay Networks (NICEPAY)

<ul>
	<li>Take inbound calls or email inquiries from customers or clients.</li>
	<li>Assist them, in Indonesian/English language, regarding our product and service.</li>
	<li>Must meet or exceed minimum requirements for productivity, availability and quality requirements.</li>
	<li>Ensure proper documentation of activities in solving problems, requests from clients and/or if any actions taken.</li>
	<li>Handle customer/client's complaints, claims and queries.</li>
	<li>Doing any requested tasks as ordered by user.</li>
</ul>

Customer Service Staff

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Melakukan aktivitas branding, selling, promosi, dan campaign untuk menarik konsumen baru melalui sosial media</li>
	<li>Melakukan pelayanan kepada konsumen yang datang ke cabang untuk pengajuan pembiayaan</li>
	<li>Melakukan penawaran produk pembiayaan kepada konsumen yang datang ke cabang</li>
	<li>Memproses pemberkasan dan penginputan data konsumen yang mengajukan pembiayaan</li>
</ol>

Customer Service Denpasar

Jendela360 is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.</li>
	<li>Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.</li>
	<li>Resolve tenant issues with empathy and effective problem-solving skills.</li>
	<li>Coordinate with internal teams to address maintenance, billing, or service-related concerns.</li>
	<li>Facilitate smooth communication between tenants and the property management team.</li>
	<li>Provide detailed explanations of property policies, procedures, and updates.</li>
	<li>Handle complaints or disputes with a persuasive and solution-oriented approach.</li>
	<li>Contribute to customer retention strategies by delivering excellent service.</li>
</ul>

Problem Solving

Empathy

Speaking

Persuasion

[Jendela] Customer Service

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Coordinate, communicate, and direct the team so every frontliner function, back office at the branch company and head office can run effectively to support customer end user satisfaction and implement &amp; develop service standard with related department</li>
	<li>Collecting data, analyze, &amp; evaluate voice of customer end user and ensure the further process with department &amp; branch company through mass medias</li>
	<li>Control, develop, and implement the finalization activity process and report of the project and final data from service to end user strategy that implemented by voice of customer analysis data for ensure that the condition and development went well &amp; in time</li>
	<li>Create &amp; evaluate company standard service blueprint of customer end user to satisfy customer needs or expectation consistently</li>
	<li>Maintaining customer loyal by creating event &amp; collaboration with LOB for programming</li>
</ul>

CRM Offline & Service Officer

<ul>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Menawarkan produk pembiayaan terhadap customer Walk In</li>
	<li>Melakukan follow up database konsumen untuk pembiayaan ulang di BFI</li>
	<li>Melakukan iklan secara masive by media sosial</li>
</ul>

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