PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Mendalami dan memahami aplikasi yang sedang digunakan untuk memastikan efisiensi dan efektivitas penggunaannya dalam proses bisnis.</li>
	<li>Mengkaji dan mengevaluasi aplikasi secara menyeluruh, termasuk fungsionalitas, user experience, dan kinerja untuk mengidentifikasi area yang memerlukan perbaikan atau pengembangan lebih lanjut.</li>
	<li>Menganalisis data yang relevan untuk menemukan pola dan wawasan yang dapat digunakan untuk mengusulkan ideide inovatif yang mendukung peningkatan proses dan solusi bisnis.</li>
	<li>Menyusun rencana dan langkahlangkah yang diperlukan untuk mengimplementasikan aplikasi baru atau pembaruan, serta mengorganisir dan melaksanakan sosialisasi kepada pihak-pihak terkait untuk memastikan kelancaran adopsi dan pemanfaatannya.</li>
</ul>

Project Delivery & Monitoring

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

Client Engagement: Engage with clients to understand their technical and business requirements, and provide tailored recommendations and solutions. 
Solution Design: Develop and present technical solutions and proposals that address client needs, leveraging our product and service offerings. 
Technical Presentations: Deliver compelling technical presentations and product demonstrations to clients and prospects, highlighting the benefits and capabilities of our solutions. 
Proof of Concept (POC): Manage and execute proof of concept (POC) activities to showcase the effectiveness of our solutions in real-world scenarios. 
Proposal Development: Collaborate with the sales team to create detailed and accurate proposals, including technical specifications, solution architecture, and pricing. 
Technical Support: Provide pre-sales technical support and guidance to the sales team, assisting with technical questions and concerns during the sales process. 
Market and Product Knowledge: Stay up-to-date with industry trends, competitor offerings, and advancements in technology to ensure our solutions remain competitive and relevant. 
Collaboration: Work closely with product management, engineering, and support teams to relay client feedback and drive continuous improvement in our solutions. 
Project Management: Oversee and manage projects from initial proposal through to successful implementation, including planning, resource allocation, risk management, and stakeholder communication. Ensure projects are delivered on time, within scope, and within budget.

Solution Delivery Consultant (IT Presales)


LESTRANGE is a B Corp certified menswear brand on a mission to make owning less the new luxury, reducing the number of clothes we need in our wardrobes and our impact on the planet at the same time. Our vision is for a paradigm shift in the culture of fashion. 

This mindset goes beyond how we use clothes, rethinking our impact at every stage of the lifestyle of garment production - publishing an annual impact report showcasing our progress. This spans from using only renewable or recycled materials to free-lifetime repairs to the launch of Re_Work - a limited run of used but fully restored garments.

LESTRANGE has been on a fast growth trajectory since becoming direct-to-consumer in 2017 - growing more than 20x. The brand has been championed by majorpublications including Esquire, GQ, and The Times who named L’Estrange “the new smart casual” and GQ who named in their top quiet luxury brands . We were also named in the FT top 100 fastest growing brands in Europe. 

We have 3 stores in central London where our biophilic design approach has been covered by numerous outlets including Dezeen, Spaces Magazine and Hypebeast. 

L'Estrage London Ltd

The role will provide administrative support across all aspects of production and development.

<ul>
	<li>Owning all aspects of our ERP, Zedonk – entering new styles &amp; raw materials, raising orders for fabric, trims &amp; finished goods. Booking in all items. Maintaining inventory levels.</li>
	<li>Updating internal WIP sheets &amp; other documents with all required data</li>
	<li>Checking invoices match purchase orders</li>
	<li>Liaison with suppliers to ensure orders are placed &amp; delivery dates are maintained, communication of information back to team</li>
	<li>Logistics – organising sample and bulk shipments with couriers and freight fowarders, raising customs documentation, liaison with warehouse</li>
	<li>Preparing monthly reports for returned product</li>
	<li>Maintaining sustainability records with suppliers</li>
</ul>

Production Administrator

PT. Sinotrans CSC Indonesia is subsidiary of Sinotrans (HK) Logistics Limited (China Merchant Group). 
We are Int'l Logistics Provider (#3 Ocean Freight Forwarder, #4 Largest 3PL in the world, by A&A)
Established in Indonesia since 2012.
Our expertise are Project Logistics, Freight Forwarding, Contract Logistics, Warehousing and Distribution,  E-Commerce, Shipping Agency

PT. Sinotrans CSC Indonesia

<ul>
	<li>Tax Analysis &amp; Calculation</li>
	<li>Capable of analyzing various tax implications for corporate activities.</li>
	<li>Experienced in calculating accurate tax obligations to ensure compliance with corporate tax policies and regulations.</li>
	<li>Tax Withholding &amp; Reporting</li>
	<li>Proficient in calculating and withholding taxes (e.g., income tax, VAT) as required by law.</li>
	<li>Experienced in preparing, documenting, and submitting periodic tax reports (monthly, quarterly, annual) in compliance with local tax authorities.</li>
	<li>Tax Dispute &amp; Audit Management</li>
	<li>Skilled in handling corporate tax disputes, including preparing necessary documents and coordinating with internal and external stakeholders.</li>
	<li>Experienced in managing tax audits conducted by the tax office, ensuring compliance and timely responses to inquiries and findings.</li>
	<li>Financial Reporting &amp; Accounting</li>
	<li>Possesses solid experience in preparing financial statements, ensuring accuracy and compliance with applicable accounting standards.</li>
	<li>Familiar with general accounting principles and practices, supporting accurate and reliable financial reporting.</li>
</ul>

 
Location:

Current office location in Penjaringan, North Jakarta.

Our office will relocate to Kuningan, South Jakarta in November 2024.

 
Join our team and contribute to our success!

Tax Accountant

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

• Analyze and assess prospective Medical Check Up providers and the Garda Medika wellness program 
• Negotiating and pitching package prices with Medical Check Up and wellness program provider Garda Medika 
• Presenting Medical Check Up and wellness program packages and requirements to prospective clients 
• Monitor the ongoing Medical Check Up process and client wellness program 
• Monitor and coordinate with IT for system problems that occur during the MCU process and wellness program 
• Enhance the Medical Check Upproject system requirements and wellness program

Provider Medical Assessment Analyst_Docter

Andalin is a technological company in logistics and international trade with a one-stop platform that integrates various services such as shipping, customs clearance, international trading, etc. By connecting all of our services in our ecosystem. Andalin is committed to making international business more effortless, more accessible, and more trustworthy.

With a Customs Brokerage and International Freight Forwarding license, Andalin has served hundreds of companies in Indonesia through its platform, including well-known brands such as Wings Group, Kawan Lama Group, Kino, Rentokil, and REDAChem.

Our high-quality service, expertise, and cutting-edge technology are the reasons why we’re trusted by hundreds of companies in Indonesia.

We have covered more than 150 cities and 200 ports worldwide. We can help you easily expand your business globally wherever you want to do business. Our global network of partners is always ready to help.

Andalin

What Will You Do:

<ul>
	<li>Greet and assist visitors, clients, and employees including handling inquiries in person, over the phone, or via email.</li>
	<li>Handling incoming calls and delivering them to the relevant department or individual.</li>
	<li>Delivering excellent customer service to visitors and clients.</li>
	<li>Addressing and resolving customer complaints and issues.</li>
	<li>Performing basic administrative tasks such as filing, data entry, and photocopying.</li>
	<li>Managing appointments and conference room bookings.</li>
	<li>Assisting with mail and package handling.</li>
	<li>Handling and distributing incoming mail and packages.</li>
	<li>Preparing outgoing mail and packages for shipment as well as maintaining records of incoming and outgoing mail.</li>
</ul>

Front Office Intern

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Event planning, design and production within a specific timeline</li>
	<li>Assist in preparation and create banquet sales package event and others.</li>
	<li>
	Creative potentially to make promotion and event for sales growth.
	</li>
	<li>Conduct pre and post-event evaluations and report on event outcomes</li>
	<li>Cooperate with Marketing to promote and publish events</li>
</ul>

Event Sales Senior

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Work closely with Product and Design team to build products with great user experience. </li>
	<li>work closely with backend engineer to integrate API's with clients applicantions </li>
	<li>Translate UI design into HTML and CSS</li>
	<li>Build quality software and ensure high code coverage by writting unit and integration test. </li>
	<li>Write quality and efficient codes along with good documentation</li>
	<li>Build reusable and shared UI components. </li>
	<li>Document and maintain technical documentation to be always up to date </li>
	<li>Communidate and collaborate with other teams to achive business objective </li>
	<li>Continuously learn and improve technical capabilities</li>
</ul>

Associate Frontend Engineer

MOLA TV is an over-the-top (OTT) streaming service based in Indonesia, that provides various entertainment content, including sports, films, TV series, and children's programs. Known for exclusive broadcasting rights for various international sporting events such as UFC, MOLA TV also offers a variety of local and global content from multiple genres. Additionally, the platform provides users with access via a variety of devices, including mobile phones, tablets, smart TVs, and computers. MOLA TV continues to innovate in providing a quality digital entertainment experience for its users.

MOLA TV adalah layanan streaming over-the-top (OTT) yang berbasis di Indonesia, yang menyediakan berbagai konten hiburan, termasuk olahraga, film, serial TV, dan program anak-anak. Dikenal dengan hak siar eksklusif untuk berbagai acara olahraga internasional seperti UFC, MOLA TV juga menawarkan berbagai konten lokal dan internasional dari berbagai genre. Selain itu, platform ini memberikan akses kepada pengguna melalui berbagai perangkat, termasuk ponsel, tablet, smart TV, dan komputer. MOLA TV terus berinovasi dalam menyediakan pengalaman hiburan digital yang berkualitas bagi para penggunanya.

Mola TV

<ul>
	<li>Lead Technical Development: Oversee the full lifecycle of development, including architecture design, code review, and performance optimization for our WordPress, Shopify, and Wix platforms.</li>
	<li>Develop custom themes, plugins, and modules for WordPress that enhance site performance, security, and scalability.</li>
	<li>Customize Shopify for e-commerce, ensuring seamless integration of third-party tools, APIs, and optimization for conversion rates and user experience.</li>
	<li>Lead any necessary adjustments to Wix platforms to maintain design and performance standards.</li>
</ul>

Full Stack Developer Department Head

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ol>
	<li>Collaborates with Project Manager, Business Analyst, Scrum Master, Delivery Manager, Development Manager, System Analyst, Developer and users to produce software design.</li>
	<li>Provides technical design documentation, includes but not limited to Functional Specification Document (FSD), Technical Specification Document (TSD), Epic, User Story, Security Requirement.</li>
	<li>Analyzes software defects and provides solution design to fix the defects.</li>
	<li>Provides testing data and its documentation.</li>
</ol>

System Analyst

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

<ul>
	<li>Generate Low Level and High-Level Design of Network Infrastructure.</li>
	<li>Perform to install, configure and testing devices of Project Implementation</li>
	<li>Perform to troubleshoot technical issue in Project.</li>
	<li>Act as a Technical Leader in Project Implementation.</li>
</ul>

Network Engineer

Job Responsibilities:

<ul>
	<li>Engineering teams to define and prioritizing a backlog of items improving the service.</li>
	<li>Ensure cost efficient, stable and sustainable service operation and delivery.</li>
	<li>Performs defined tasks to monitor service delivery against service level agreements and reports on status.</li>
	<li>Service life cycle planning and follow up: Service roadmap, demand and capacity management, prioritizes improvements and ensure budge.</li>
	<li>Keep information of the service(s) up to date.</li>
	<li>Analyze service and component availability, reliability, maintainability and serviceability in order to find possibilities to improve.</li>
</ul>

Site Reliability Engineer

Compas.co.id is a leading e-commerce data-analytics provider and e-commerce enabler. We are a companion for Top Indonesia’s FMCG Brands in managing their online businesses with data-driven business insights and automated end-to-end order management process. More than just e-commerce enabler, we accompany our partners from strategic planning, implementation, monitoring process, to results evaluation. We are the best companion that walks alongside our partners every step of the way on the road to success. As a subsidiary of PT Sukanda Djaya, part of Diamond Food Indonesia (Diamond Group), Compas.co.id is deeply invested in the advancement of Indonesia's e-commerce industry. Be our companions today and turn your e-commerce dreams into reality, let’s achieve success together. (Enabling Success).


Compas.co.id

1. Analysis and Delivery for B2B Customers

<ul>
	<li>Leverage a variety of data analysis techniques to derive valuable insights from large FMCG e-commerce datasets.</li>
	<li>Collaborate with cross-functional teams to comprehend client requirements and deliver actionable insights in a timely manner, including client reports, raw data, or dashboards.</li>
	<li>Translate complex data findings into clear, concise reports or presentations for both internal and external stakeholders.</li>
</ul>

2. Delivering Client Market Insight Dashboards

<ul>
	<li>Assist in the development and deployment of client market insight dashboards, working alongside the Product Delivery PIC.</li>
	<li>Collaborate with the analytics product development team to ensure data visualizations and dashboards are accurate, reliable, and relevant; propose improvements or recommendations as necessary.</li>
</ul>

3. Day-to-Day Analysis and Strategy

<ul>
	<li>Work closely with internal teams to pinpoint optimization opportunities and enhance business strategies (with a focus on Compas Enabler Services).</li>
	<li>Contribute to the development and execution of data-driven strategies aimed at business growth and improved client satisfaction.</li>
	<li>Stay informed on industry best practices and emerging technologies in data analysis and market insights.</li>
	<li>Perform data validation for reports and dashboards, supporting data issue resolution, data mapping, and segmentation.</li>
</ul>

Senior Data Analyst

We are focusing in providing Custom Application Development and IT consultancy services.

Since our establishment in 2003, our capacity and knowledge base have been expanded. Along with our commitment to consistently enhancing our consulting team competencies to meet the latest IT standard. As we steadily perceive the global needs for IT Solution.

We firmly positioned our self as the client partner for IT solution as we always presume their problems as ours and their needs as our challenge. We apprehend the real value of partnership and quality services as our goal.

Today we manage to serve numbers of renowned global corporation while we also continuously deliver solution to serve others.

Magna Solusi Indonesia

<ul>
	<li>Design, develop &amp; maintaining business intelligence solution for our client.</li>
	<li>Gather requirements and manage clients expectations on project delivery and product capabilities.</li>
	<li>Write documentation and conduct training related with BI projects</li>
</ul>

Business Intelligence Developer

Our Journey

Bank BTPN was established in 1958 to handle the pensions of retired military personnel. In February 2019, PT Bank Tabungan Pensiunan Nasional Tbk (“BTPN”), an equity-method affiliate of Sumitomo Mitsui Banking Corporation, merged with PT Bank Sumitomo Mitsui Indonesia (“SMBCI”), a local subsidiary of Sumitomo Mitsui Banking Corporation, to create PT Bank BTPN Tbk (“Bank BTPN”). Bank BTPN plays an important role in realizing SMBC Group’s Asia-centric strategy as a full-line commercial bank that offers a comprehensive range of banking services in both the wholesale and retail sectors.

Bank BTPN is now a universal bank which serves the mass market segment, the consuming class segment, as well as the corporate segment. On the mass market segment, we have BTPN Mitra Usaha Rakyat that focus on micro businesses, and BTPN Mitra Bisnis that focus on serving small and medium enterprises. For the consuming class segment, we have varieties of services including; BTPN Retail Lending Business that focus on serving retirees, BTPN Sinaya that focus on wealth management business, as well as digital banking service through BTPN Wow!, a financial inclusiveness service focusing on the unbanked segment, and Jenius, one of the pioneers of life finance and digital banking solutions in Indonesia. As for the corporate segment, we have the corporate banking business which focuses on serving national, multinational and Japanese companies.

The merger of BTPN and SMBCI to form Bank BTPN represents a unique and an ideal combination of two complementary banks. With its new vision to be Indonesia’s most preferred bank which makes a meaningful difference in the lives of millions powered by digital technology, Bank BTPN is a bigger and stronger bank that contributes more to Indonesia's economy. Bank BTPN believes that we will be able to unlock the opportunities that generate more valuable customer solutions across businesses.

Life at Bank BTPN

Bank BTPN is a big family of creative, intelligent, and passionate challengers whose goal is to keep on growing while creating positive differences for the communities. Fully armed with state-of-the-art digital technology and world experiences. Aiming to provide the best banking services to our customers, we realize that the first thing we have to do is to make sure that our squads are happy and content!

Giving Back

Through "Daya", Bank BTPN provides a sustainable and measurable empowerment program for our customers. Daya program regularly gives education, training and information sharing to improve our customers' entrepreneurial capability, widening the option to grow their businesses and providing the opportunity to live a better life; through Health & Wellness program, as well as Community Empowerment program. Like the two inseparable sides of a coin, the empowerment program is an integrated element in our business model. Actually daya now has 4 pillars – but for this write up let’s just leave it as is.

Our Culture

Bank BTPN is the place where our squads can aspire to be the best version of themselves by learning through various roles, and having broader responsibilities during their journey. Empowering our people with a supportive culture and comfortable working environment, has proven to boost our professional and personal growth. Bringing down the barrier between leaders and squad members creates many opportunities to discuss ideas, receive constructive feedback, and find solutions. Bonds between squads is also one of the powerful keys to create impactful collaboration in getting the task done. It helps us create an agile workforce to compete and stay on top in today's banking ecosystem.

Our office set up is designed to stimulate creativity and provide spaces for people to connect easier. You could sometimes find us playing billiards, ranking matches on large TVs', or having a karaoke session after office hours. Yes, we have all the facilities to let our steam out after a long hour of work.

Opting for a community or club activities? We also have an array of exciting and fun internal clubs! Through BTPN Club, our people can choose to join sport clubs like yoga, badminton, and futsal, or even a community club through gaming and parenting club! We believe, through community and club activities, our squad can get the vitamin they need to stay creative and passionate in their daily lives.

Hungry for more knowledge or interested in learning new skills? Aside from the fact that our people can discuss and share ideas with their peers or mentors through conventional or digital means, we also have more than enough classes and courses for self-development and keeping the mind active.

Adaptive to change
 
Decades of experience has taught us that adapting to changes is necessary to stay on top. Therefore, we embrace the new way of working, where we value the diverse and uniqueness of our squads. Flexible working attire, as well as working location and remote collaboration, has been a part of our policies now. Our way of working, supported by digital collaboration platform, has allowed our squads to be productive while remaining connected, thus able to give the best services to our customers!
 
Even the ever-changing challenges of the banking industries cannot stop us from moving forward and bring significant changes in the life of millions.
 


PT Bank BTPN Tbk

<ul>
	<li>Owns overall responsibility for the IT Helpdesk Digital Support,</li>
	<li>Ensures all phases of help desk support are coordinated, monitored, logged, tracked, and resolved appropriately</li>
	<li>Manage performance and development of team members; and complied to IT policies and processes to ensure consistent quality of service at a best cost.</li>
	<li>Utilizing relationship management competency and collaborate to facilitate effective issue resolution and day-to-day operations</li>
	<li>Implementating SOWs and Roles &amp; Responsibilities for the Service Desk and all internal and external parties involved</li>
	<li>Interact (pro)actively with Service Level &amp; Performance Management Team to ensure services and levels are aligned with business requirements</li>
</ul>

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