We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

<ul>
	<li>Maintain and manage the firm’s calendar</li>
	<li>Accurately enter court deadlines, IMEs, depositions, hearings, and key dates</li>
	<li>Monitor and respond to court notifications, docket updates, and attorney requests</li>
	<li>Calculate deadlines based on applicable rules (CPLR, FRCP, etc.)</li>
	<li>Coordinate schedules across attorneys, staff, and clients</li>
	<li>Send reminders and alerts for upcoming appearances or due dates</li>
</ul>

Calendar Clerk

<ul>
	<li>Manage and organize legal documents and files, ensuring everything is easily accessible and up to date.</li>
	<li>Gather and summarize information for attorneys, providing them with the insights they need to build strong cases.</li>
	<li>Draft essential legal documents and maintain clear communication with clients throughout the process.</li>
	<li>Handle scheduling and maintain case files, keeping everything on track and efficiently managed.</li>
	<li>File documents promptly and provide administrative support to attorneys, helping the team stay organized.</li>
	<li>Conduct legal research and assist in drafting documents to support the legal team’s efforts.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use Google and other search engines to acquire information

Research is made fast especially when employees doing the research know how savvy searches are done. Vocabulary to describe searches, knowledge in search engine operators, functions and features such as browsing history, and advanced search all allow narrowed and effective searches. Having search experts in the team is a must-have.This test measures ability to use search engines to acquire information.

Web Searching

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures the ability to express thoughts in an organized structure.

Syntax

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test unit measures the ability to paraphrase by choosing key ideas from a sentence and identifying good paraphrased versions of a sentence

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Calendar Clerk

Paralegal | Legal Assistant