SMX Convention Center is the premier venue for meetings and events in the country with over 38,000 sq.m. of leasable space. Under the flagship of SMX Manila are SMX Aura, SMX Bacolod, SMX Davao, Olongapo City Convention Center, SMX Clark, and two Trade Halls namely, Megatrade Hall and Sky Hall Seaside Cebu. For more information, please visit www.smxconventioncenter.com

SMX Convention Specialist Corp.

The Director of Banquet and Event Services at the SMX Convention Center is responsible for overseeing the seamless execution of events, banquets, and exhibitions. This role involves fostering a sales-oriented culture, delivering exceptional customer service, managing expenses effectively, providing leadership, and supporting the overall financial success of the convention center. Additionally, the Director is responsible for accrediting caterers and booth contractors, ensuring supplier compliance, and collecting valuable event feedback.

Director of Banquet and Event Services

There’s More to LBC than Just Moving Boxes: LBC EXPRESS CAREERS

Here at LBC, it's not just about moving boxes, we expand our capabilities and engage in various activities. In LBC, we follow a Talent Management framework revolving around career development and succession planning, training, rewards and recognition and a fun, healthy and safe workplace.

We reward the Best of the Best through our prestigious Annual LBC Global Movers Awards. We promote engagement and wellness through our "EnJOY" programs. EnJOY is a play of words using Engagement and Joy, which aims to keep our employees engaged on the following facets: Me, Health, Family, and Money. We also have livelihood sessions for dependents to further aid in augmenting the household income of our employees.

We put our employees' health and safety first! LBC has strict safety protocols in place, acrylic sheets in branches, foot baths, disinfection stations, UV and HEPA filters in our big facilities... you name it to keep everyone safe. LBC is recognized as one of the few companies in the Philippines who provided COVID-19 vaccinations and boosters to their employees.

LBC cares not only for its employees but also its community. Through the LBC Foundation, we work to make a real difference in the lives of Filipinos by linking and bridging them to resources that will empower underserved communities across the country. The LBC Foundation has four main advocacies: education, environmental sustainability, community development and disaster relief. A huge part of the Foundation amplifies its mission through education by serving thousands of people, especially the young in marginalized and underprivileged communities to help foster learning, assist through scholarships and aid in the community development. The Foundation also extends to other projects by helping with environmental stewardship through tree planting and community clean-up drives. For calamities and even in the recent pandemic, the LBC Foundation is also there, helping in disaster relief, donations and ensuring upskilling and livelihood to communities needing aid, urgent assistance and even sustainability.

Through LBC Express job hiring, we help turn ambitions into reality.

LBC Express, Inc.

<ul>
	<li>Perform bank reconciliation statements that ensures the cash balances in the general ledger or books agrees with the bank statements.</li>
	<li>Ensure guidelines and policies around cash processes are adequate and effective; and that such policies provide relevant and timely information and prevent errors that will result in any unaccounted differences between cash balances per general ledger and bank cash balance.</li>
</ul>

Bank Accounting Associate

The Human Resources Supervisor leads the Total Rewards and Employee Relations aspect of the HR Department. Responsibility includes overseeing and administering employees' rewards, perks, and benefits. This role will be crucial in developing programs to improve the performance, engagement, and satisfaction of the employees.

Task List

1) Reward Right

a) Ensures timely processing of attendance, leaves and other transactions of all employees by observing the timekeeping and payroll calendar

b) Assists HR Coordinator with escalated and unresolved issues on timekeeping, compensation, and benefits

c) Assists with payroll functions, including time keeping processing, answering employee questions, foxing processing errors.

d) Attendance and leave monitoring.

e) Oversee data and ratio of benefit and membership enrollment for SM Ecard, SM SLAI and etc.

f) Handles HR and payroll systems related to employee records and payroll processing.

g) Assist the Cluster Director of HR in designing a fair, equitable, and competitive total compensation and benefits package that fits and is aligned with our company's strategy and business goals.

2) Engage Right

a) Process Employee Engagement RCPs and manage utilization/liquidation.

b) Assist Engage Right Champions in preparation of materials or budget for employee activities.

c) Provides assistance to the team as needed in employee program preparation and activities.

d) Conduct and arrange benefits campaign at least twice a year.

3) Employee Relations

a) Process, verify, and maintain employee-related documentation. Record data for each employee, including such information as addresses, absences, reports on performance, and dates of and reasons for terminations

b) Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information

c) Ensure implementation of Code of Ethics and Code of Discipline. Apply necessary disciplinary actions as needed.

4) Offboarding Process

a) Conduct exit interviews and oversee the clearance process.

b) Monitor employee handover process and completion of documents for Final Pay processing.

HR Supervisor

1. Receive queries, requests, and complaints from clients via phone call 
2. Provide appropriate response to clients and take appropriate action for each call 
3. Provide proper validation and pre-screening of requests 
4. Coordinate with appropriate resource for resolution of urgent concerns 
5. Analysis and handling of critical accounts with complaints 
6. First call resolution by:

<ul>
	<li>coordinating with Department Managers of concerned units</li>
	<li>monitoring of escalated complaints</li>
	<li>outbound calls to buyers to provide feedback on their concern</li>
</ul>

7. Assist calls of representatives handling VIP accounts 
8. Follow up customer calls where necessary 
9. Protect sensitive information that must not be disclosed to Clients/Non-Clients/Organizers 
10. Document all call information according to standard operating procedures

Customer Sales Assistant

The Duty Manager will play a pivotal role in ensuring facility management's seamless operation, focusing on sales culture, customer service, expense management, and financial success. The Duty Manager interacts with Guests and contributes to the first impressions of our Guests.

Duty Manager

The Asst. Finance Manager is responsible for supporting the Finance Manager in creating and developing a work environment that adheres to the Financial Objectives focused in establishing an aggressive Sales Culture, a strong Customer Service, astute practice of Expense Management, resulting to Financial Success.

1. Sales Culture

Participates in activities and programs that will establish a strong sales culture, which includes the efficient review of revenue recording in SAP.

2. Customer Service (internal and external customers)

Assists in the preparation of accounting and financial reports submitted to management and owners for analyses and consolidation and other stakeholders for compliance (i.e. BIR reporting compliance) to ensure timeliness and accuracy.

3. Expense Management

Assists in the preparation of accounting and financial reports submitted as basis for the operating units’ management expense reports and analyses.

4. Financial Success

Assists in the proper maintenance of the general ledger and submission of accurate financial reports and schedules/reports for use of owners, operating units’ management team and other stakeholders for a sound business decision leading to financial success.

Assistant Finance Manager

The Quality and Sustainability Manager is responsible for overseeing the implementation of the policies for MICE Service Partners and Accredited Caterers are being maintained in all SMX Convention Center branches. 

Sales Culture:

Ensures the quality of the food being served during events to maintain exceptional satisfaction on Post Event Survey Form.

Customer Service:

Coordinates and collaborates with the Branch Heads to ensure consistent and strict implementation on caterers and food quality policies.

Expense Management:

Eliminate any potential threat to any emergencies and risks related to food related incidents

Efficiently contribute to energy-saving and waste disposal reduction of costs.

Financial Success:

Plans, organizes, and controls procurement and utilization of all Quality and Sustainability supplies, activities, and programs.

Quality and Sustainability Manager

<ul>
	<li>Update financial spreadsheets with daily transactions.</li>
	<li>Prepare balance sheets.</li>
	<li>Track and reconcile bank statements.</li>
	<li>Create cost analysis reports (fixed and variable costs)</li>
	<li>Process tax payments.</li>
	<li>Support monthly payroll and keep organized records.</li>
	<li>Record accounts payable and accounts receivable.</li>
</ul>

Finance Assistant

The National Sales Manager supports the Senior National Sales Manager, Director of Sales and AVP-Sales in creating and developing a work environment where the National Sales Office is driven by its financial objectives with focus on establishing an aggressive Sales Culture, a strong Customer Service orientation and astute practice of Expense Management resulting in Financial Success while ensuring Leadership by example.

Salesforce

Sales and Marketing Knowledge

National Sales Manager

The Sales Assistant assists the National Sales Executive / National Sales Manager / Senior National Sales Manager / Director of Sales by ensuring that all inquiries are efficiently probed and that all proposals are sent out according to standard guidelines.

The National Sales Coordinator supports the National Sales Executive / National Sales Manager / Senior National Sales Manager / Director of Sales in creating and sustaining a work environment that is managed by Financial Objectives and take an active role in fostering an aggressive Sales Culture through excellent Customer Service and sound Expense Management resulting to Financial Success driven by Leadership.

National Sales Coordinator

versees the design aspects of projects, ensuring they are completed on time, within budget, and to the required standards. This role involves leading design teams, coordinating with stakeholders, and managing the overall design process. They are responsible for translating project requirements into detailed design plans, managing design resources, and ensuring design quality.

Project Manager

The company nurse will be providing healthcare services for SMX Employees, in accordance with the standards of the nursing profession practices, and assists in the implementation of the Company’s Health Programs and Initiatives. Company Nurse will provide administrative support in the implementation of the HR related administrative tasks and coordinate directly to the Cluster Director of Human Resources Department of SMX Manila.

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