ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Job Descriptions : 

<ul>
	<li>Supervise and support a team of agents responsible for:</li>
	<li>Handling multiple live chats from retail agents regarding their travel reservations.</li>
	<li>Managing email, chat, and voice communications with suppliers.</li>
	<li>Processing and confirming clients' travel booking itineraries with high accuracy.</li>
	<li>Ensure team members follow detailed instructions and adhere to established operational guidelines.</li>
	<li>Monitor and maintain service quality to meet or exceed team KPIs and SLAs.</li>
	<li>Provide coaching, mentoring, and performance feedback to team members.</li>
	<li>Identify workflow issues or system limitations and escalate them promptly to relevant stakeholders.</li>
	<li>Collaborate with other departments to ensure smooth handling of operational processes and client satisfaction.</li>
	<li>Generate periodic reports on team performance, productivity, and incident management.</li>
</ul>

[Fluent in English] Customer Support Team Leader

DYM MEDICAL CLINIC INDONESIA is a general medical clinic that will provide Japanese-style medical services to a wide range of people, from Japanese people living in Indonesia to local Jakartans people, contributing to the improvement of local medical standards.  

Located on the 3rd floor of Menara Astra, our clinic is staffed with General Practitioners and Specialists. If you have any health concerns, please feel free to contact us. Our Indonesian and Japanese-speaking staff will provide courteous and professional service, ensuring you understand your symptoms and treatment details without any worries. We are here to assist you wholeheartedly.

DYM Medical Indonesia

<h1>Japanese Interpreter – DYM Medical Clinic</h1>

DYM Medical Clinic, a newly opened Japanese medical clinic in Indonesia, is looking for a Japanese Translator!

 

This vacancy is offered by DYM, a company that operates medical facilities in Tokyo (Japan), Bangkok (Thailand), Hong Kong, New York (USA), and Ho Chi Minh City (Vietnam), and has now expanded to Central Jakarta.

 

Job Details:

<ul>
	<li>Working Days : 5 Days within periode from Monday - Sunday</li>
	<li>Working Hours: 08:00 – 18:00 (8-hour shifts with a 1-hour break)</li>
	<li>Gross salary 15-18 million</li>
</ul>

 

Responsibilities:

<ul>
	<li>Translate documents and conversations to/from Japanese</li>
	<li>Assist with internal operational management</li>
	<li>Handle general translation-related tasks (e.g., receptionist duties and other administrative support)</li>
	<li>Handling inquiries of reservations and follow up patients from all devices addressed to the clinic, including telephone, LINE, Whatsapp, and Email</li>
	<li>Take care of Japanese Outpatient and Japanese MCU patients</li>
</ul>

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[Fluent in English] Customer Support Team Leader

Japanese Interpreter