MGMaritim support all maritime logistics activities, MGMaritim provides a wide range of professional services, including Floating Loading Facility (FLF), Tug and Barge (TB & BG), Landing Craft Transport (LCT), Stevedoring Service, Ro-Ro Ferry etc

PT Multi Guna Maritim

About the role

The Business Process and Internal Control Staff play a key role in organizing the company structure, developing policies, and managing relationships with HR and external partners. Set and track KPIs to help employees and departments meet company goals. Also, responsible for creating job descriptions and evaluating employee roles.

 

What you'll be doing

<ul>
	<li>Help design and maintain the company’s organization structure.</li>
	<li>Develop and maintain company policies and procedures.</li>
	<li>Manage relationships with external partners, especially in HR and Industrial Relations.</li>
	<li>Set and track Key Performance Indicators (KPIs) for departments and employees to meet company goals.</li>
	<li>Responsible for developing job descriptions, job evaluations, and job analysis for each employee.</li>
</ul>

Business Process and Internal Control Staff

GTech is a global digital technology enabler, we provide integrated digital solutions for multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management and supply chain digitalization.

PT GTECH DIGITAL ASIA

<ol>
	<li>Analyze and map existing business processes across departments</li>
	<li>Develop, document, and maintain clear and effective Standard Operating Procedures (SOPs)</li>
	<li>Identify inefficiencies and recommend process improvements</li>
	<li>Collaborate cross-functionally with Operations, Product, Tech, HR, and other teams</li>
	<li>Lead implementation of new procedures and monitor compliance</li>
	<li>Support daily operational needs and problem-solving</li>
	<li>Conduct regular audits of existing processes and ensure continuous improvement</li>
	<li>Provide insights and reports to support strategic decision-making</li>
</ol>

Process & Operational Specialist | SPEEDWORK

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Membantu dan menangani dalam penyelesaian project-project yang sedang dilakukan di perusahaan</li>
	<li>Mempersiapkan serta melakukan presentasi dan sosialisasi ke setiap unit yang ada di dalam perusahaan</li>
	<li>Melakukan renew aplikasi yang ada di dalam perusahaan</li>
	<li>Membantu dalam menganalisa secara tepat sesuai dengan kebutuhan untuk project perusahaan</li>
	<li>Membantu dalam mengimplementasikan project yang ada di perusahaan</li>
</ul>

 

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Policy & Process Development Support & Recovery Staff

Jendela is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Melakukan pendekatan ke pemilik unit apartemen berdasarkan database yang sudah tersedia.</li>
	<li>⁠Membangun hubungan baik dan meyakinkan pemilik unit untuk bekerja sama dengan Jendela360.</li>
	<li>⁠Menjelaskan kebijakan harga sewa dan skema investasi unit sesuai standar perusahaan.</li>
	<li>⁠Memberikan edukasi dan pemahaman kepada pemilik tentang keunggulan menjadi bagian dari Jendela360.</li>
	<li>⁠Memastikan data properti yang didapat akurat dan lengkap.</li>
	<li>⁠Melakukan mapping area dan kunjungan langsung ke lokasi apartemen.</li>
	<li>⁠Menjaga penampilan dan etika profesional saat bertemu dengan pemilik unit. 
	 </li>
</ul>

Business Development

Renos is an end-to-end online marketplace that specialized in home and living products. We aim to bridge direct connections between manufacturers, service providers, and homeowners with AI technology and industry-led operation quality. This enables buyers to conveniently choose products, compare prices, access special deals, and try out samples before putting the right items in shopping carts at our one-stop service platform.

Renos.id

<ul>
	<li>Developing and managing business intelligence solutions for the Company.</li>
	<li>Managing the data’s collection and Providing reports as single trust resources to stakeholder</li>
	<li>Collaborating with team members for the purpose of collecting data and executing the company's mission</li>
	<li>To make sure the quality and the consistency of data’s that would present to audience as required.</li>
	<li>Analysing business requirements, processes, modelling and give the recommending them to the management and executives for implementation.</li>
	<li>Identifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability by data driven process.</li>
</ul>

Business Analyst

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions</li>
	<li>Leading ongoing reviews of business processes and developing optimization strategies</li>
	<li>Performing requirements analysis</li>
	<li>Documenting and communicating Requirements, Analysis &amp; User Acceptance Test</li>
	<li>Effectively communicating insights and plans to cross-functional team members and management</li>
	<li>Gathering critical information from meetings with various stakeholders and producing useful reports</li>
	<li>Ensuring solutions meet business needs and requirements.</li>
	<li>Performing user acceptance testing</li>
	<li>Prioritizing initiatives based on business needs and requirements</li>
</ul>

Business Analysis

JIRA

Requirements Analysis

PT. Global Talentlytica Indonesia adalah perusahaan yang mengembangkan Platform Assessment Online, layanan software as service di bidang Human Resource yang berdiri sejak tahun 2019, Talentlytica sebelumnya merupakan salah satu brand product dari perusahaan PT. Gagas Daya Imaji yang berdiri sejak tahun 2007. 

Talentlytica bergerak di jasa konsultan dan layanan di bidang pengembangan sumber daya manusia. Platform kami membantu Departemen HR untuk mengambil keputusan lebih baik menggunakan data dan analitik. Dengan dukungan ini HR dapat menjadi business partner yang efektif untuk mencapai tujuan organisasi secara keseluruhan. Saat ini kami mencari kandidat yang memiliki semangat belajar yang tinggi, ingin membantu talent menemukan pekerjaan yang fit dengan diri mereka.

Umat manusia menghadapi ancaman  sosial yang tidak terbayangkan sebelumnya. Industrial Revolution 4.0 atau dikenal juga sebagai Conceptual Age akan membuat automation dan artificial intelligence merubah bagaimana manusia hidup dan bekerja. Hal ini  akan membuat Krisis tenaga kerja , dan dampaknya berbeda dengan revolusi yang terjadi sebelumnya. Pada revolusi sebelumnya membutuhkan waktu beberapa dekade dan generasi sebelum itu benar-benar terjadi secara menyeluruh.
Saat ini perubahan tersebut jauh lebih cepat dan sangat mungkin terjadi dalam satu rentang generasi bahkan lebih cepat. Hal tersebut menjadi tantangan besar (sama seperti Climate Change, Sampah, Krisis Energy dlsb). 

Global Talentlytica

<ul>
	<li>Client Acquisition: Expand the client base by identifying and converting new business opportunities.</li>
	<li>Client Maintenance: Strengthen relationships with existing clients to enable upselling, cross-selling, and build trust for long-term partnerships.</li>
	<li>Trust Building &amp; Referrals: Foster deep trust with maintained clients, encouraging them to provide valuable referrals.</li>
	<li>Insight Gathering: Capture and document client needs to guide solution development and enhance engagement.</li>
	<li>Seamless Handover: Ensure smooth collaboration with the Principal Consultant for effective solutioning.</li>
	<li>Pipeline Management: Monitor and maintain a robust sales pipeline to meet growth objectives.</li>
</ul>

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

<ul>
	<li>
	Plan and conduct meetings to identify and gather business requirements.
	</li>
	<li>
	Analyze the business model to define project scope and objectives.
	</li>
	<li>
	Review and evaluate system requirements and user needs.
	</li>
	<li>
	Interpret business rules and translate them into functional and technical specifications.
	</li>
	<li>
	Design functional systems and user flows.
	</li>
	<li>
	Bridge communication between business users and the development team.
	</li>
	<li>
	Document business processes, requirements, and system specifications.
	</li>
	<li>
	Assist developers in translating functional designs into working software.
	</li>
</ul>

Odoo is a Belgium-based company with 19 offices and over 4,800+ employees worldwide. With a mission to improve efficiency and performance for every business, Odoo offers an all-in-one open-source software that includes 80+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. Flexible for businesses of all sizes and industries, and with prices 3x more affordable than traditional competitors (like SAP and Microsoft), Odoo has become the go-to choice for business owners in Indonesia!

Odoo

Your responsibilities include:

<ul>
	<li>Handling the entire sales process without having to search for leads, as Odoo receives numerous inquiries from potential customers every day!</li>
	<li>Directly contacting customers and analyzing their business needs, processes, and pain points through qualification/discovery calls.</li>
	<li>Pitching Odoo Management Software to SMEs dissatisfied with their current software or operational performance.</li>
	<li>Demonstrating customized solutions to customers.</li>
	<li>Providing consultations, advice, and feedback to help customers fully understand Odoo's features.</li>
	<li>Negotiating, closing, and signing partnership contracts.</li>
</ul>

What's great in the job?

<ul>
	<li>Many potential customers have already heard about Odoo! thanks to the strong branding of Odoo in the ERP industry</li>
	<li>You're selling a great product which has been developed for over 20 years! so you can be confident when pitching it.</li>
	<li>The opportunity to develop connections with business owners &amp; C-level executives from various industries and to build your industry knowledge.</li>
	<li>An exciting product that continuously evolves with a wide range of applications: CRM, Accounting, E-commerce, Inventory, HR, Project Management, etc.</li>
	<li>You will work directly with customers from start to the end of contract.</li>
	<li>Unlimited commission! (no capped)</li>
	<li>Smart &amp; dynamic colleagues from various Odoo offices around the world (Belgium, Hong Kong, Australia, etc)</li>
	<li>Healthy &amp; supportive working environment.</li>
</ul>

Presentation Skills

Persuasion and Negotiation

Account Management

Negotiation

Speaking

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li>Develop a good relationship with external parties</li>
	<li>Identify business opportunities, assess client needs and requirements, and make proper follow up</li>
	<li>Handling specific product and give brand awareness to the external parties</li>
</ul>

Business Representative

MSBU was founded in 2019. We deliver on-demand IT staffing services for the Future Scalable recruiting and managed solutions. Our competitive advantages of Committed SLA, Client & Talent Success orientation, and Crowdsourcing-based Recruitment model are proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our expertise in tech recruiting within the area of Software, Mobile, Data, Infrastructure, Cybersecurity Product + UX, and Functional results in a high-satisfaction of consultative approach for both our clients and candidates.

We’re also the proud creators of the Freelance Tech Recruiter Community (FRC), our crowdsourcing ecosystem that connects over 200 tech recruiters to meet, learn, and earn amazing rewards.

MSBU Konsultan Indonesia

<ul>
	<li>Act as a liaison between business users and Odoo developers.</li>
	<li>Analyze, understand, and document business requirements to create detailed FSD (Functional Specification Document) and BRD (Business Requirement Document).</li>
	<li>Translate business processes into Odoo workflows and provide solutions accordingly.</li>
	<li>Conduct UAT (User Acceptance Testing) and deliver user training post-implementation.</li>
</ul>

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

What Will You Do

<ul>
	<li>Responsible for the business growth by identify business development opportunities, and do research related to customer, market, and competitor activity</li>
	<li>Develop business model, plan, and strategies with partners (banks &amp; non-banks partnership)</li>
	<li>Responsible for creating plan to address business partners' need, upgrades, or additional features</li>
	<li>Understand the problems and challenges of partners and identify ways the business could better address those needs</li>
	<li>Monitor the integration process for partners on-boarding so that the production process is in line with the timeline</li>
</ul>

Business Partnership

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Conduct business and user requirement analysis.</li>
	<li>Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solution.</li>
	<li>Write Functional Specification Doc (FSD), design Database Schema, create flowchart, business process flow diagram, application's UI mockup, design reports and testing scenario.</li>
	<li>Coordinate with business users and programmer team in software development project.</li>
	<li>Communicate with business users, explain the impact of any change and train them in the use of new applications.</li>
	<li>Test applications based on testing scenario.</li>
</ul>

PT Sribu Digital Kreatif is a market leader in the online crowdsourcing services space in Southeast Asia. Our product is Sribu.com, an online marketplace for businesses to find and hire talented freelancers such as freelance designers, website developers, designers, videographers, copywriters, and more.

Sribu connects clients who need online marketing services with a community of trusted freelancers. We have over 30.000 clients and a community of over 28,000 freelancers. We have won the 2011 SparxUp award and the 2013 Inaicta award for the best online marketplace platform.

Despite being a market leader, we operate with a small team of less than 50 people, staying lean. Being on a smaller team like Sribu, you really get to have an impact on the group’s success and gain exposure to a lot of things you wouldn’t normally be allowed to touch in a larger, more bureaucratic company. Sribu is a fun and exciting place to work, and we’re looking for someone to share their energy with us.

Sribu

<ul>
	<li>Aktif mencari prospek &amp; leads client baru (B2B)</li>
	<li>Memahami kebutuhan klien dan memberikan solusi terbaik untuk mereka.</li>
	<li>Lock klien dan kejar sales (revenue target-oriented)</li>
	<li>Memimpin dan membimbing kerjasama tim</li>
</ul>

Senior Business Development

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Are you someone who thrives at the intersection of business and technology? We're on the lookout for a Technical Business Analyst who can turn complex needs into simple, scalable solutions. This hybrid role is perfect for someone who loves both strategic thinking and technical execution.

What You’ll Do

<ul>
	<li>As our Technical Business Analyst, you'll be the crucial link between stakeholders and the tech team, driving innovation and impact through digital solutions and internal tools.</li>
	<li>Gather, analyze, and translate business needs into clear technical requirements</li>
	<li>Able to guide and assist users in prioritizing business requirements based on value, urgency, and strategic alignment.</li>
	<li>Build and maintain a product roadmap aligned with business priorities</li>
	<li>Translate product strategy into prioritized backlogs and actionable items</li>
	<li>Collaborate with engineering, QA, UI/UX, solution architects and business teams to deliver value</li>
	<li>Manage the entire product lifecycle from discovery to launch and iteration</li>
	<li>Validate solutions through research, feedback, and data-driven insights</li>
	<li>Ensure product outcomes are measurable and impactful</li>
	<li>Ensure all documentation is updated and traceable throughout the project lifecycle such as BRD, FSD, and User Stories</li>
	<li>Design business process flows, functional diagrams, and system architecture (UML, ERD, etc.)</li>
	<li>Support UAT (User Acceptance Testing) planning and coordination</li>
	<li>Able to troubleshoot system issues and provide recommendations or solutions to users before involving developers and other relevant teams when incidents occur.</li>
	<li>Demonstrates adaptability and curiosity in learning and mastering new platforms, technologies, and development tools.</li>
</ul>

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