Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

As Talent Acquisition Analyst will be responsible for finding potential candidates for the company. That includes:

<ul>
	<li>Implementing the overall recruiting strategy</li>
	<li>Sourcing and attracting candidates by using databases, social media, job portal, etc.</li>
	<li>Conducting interviews and filtering candidates for open positions</li>
	<li>Contribute to providing improvement idea</li>
</ul>

Talent Acquisition Analyst

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About The Role

This role will act as the central intelligence and quality engine of the Contact Center. This role is responsible for driving continuous improvement across customer operations by integrating workforce optimization, frontline quality governance, and data-driven customer insights

As our Astronaut, your missions are:

<ul>
	<li>Pillar Management &amp; Team Integration: Direct and align three core sub-functions: QA &amp; Training, Customer Insight, and WFM.</li>
	<li>Ensuring data from Insights informs QA rubrics/Training curriculum, while WFM staffing aligns with complaint volume trends.</li>
	<li>Complaint Rate Reduction (Internal CX): Design and execute internal operational initiatives that directly lower contact and complaint rates by optimizing agent workflows, updating knowledge bases, improving First Contact Resolution (FCR), and targeting quality coaching.</li>
	<li>System &amp; Process Redesign (External CX): Partner with cross-functional stakeholders (Product, Tech, Operations, Marketing) to eliminate systemic complaint drivers, resolving upstream product bugs, policy friction, and fulfillment delays.</li>
	<li>Root Cause Analysis (RCA) Governance: Establish structured RCA frameworks (5 Whys, Fishbone, FMEA) using insight analytics and QA escalations to isolate recurring failure points across the end-to-end customer journey.</li>
	<li>Project Management &amp; ROI Tracking: Own the project lifecycle for CX improvement workstreams, defining success metrics (e.g., % reduction in complaint volume, CSAT lift, ticket deflection) and presenting progress to CX leadership.</li>
	<li>Crisis &amp; Escalation Leadership: Lead cross-departmental task forces during major operational disruptions to mitigate customer impact in real time.</li>
</ul>

Lead Customer Excellence & Analytics

Ruangguru merupakan perusahaan teknologi terbesar dan terlengkap di Indonesia yang berfokus pada layanan berbasis pendidikan dan telah memiliki lebih dari 13 juta pengguna serta telah mengelola lebih dari 500.000 guru yang menawarkan jasa di lebih dari 100 bidang pelajaran. Perusahaan ini didirikan sejak tahun 2014 oleh Belva Devara dan Iman Usman, yang keduanya berhasil masuk dalam jajaran pengusaha sukses dibawah 30 tahun melalui Forbes 30 under 30 untuk teknologi konsumen di Asia.

Ruangguru berkomitmen untuk menjadi mitra bagi pemerintah daerah demi memberikan pendidikan berkualitas melalui Sistem Manajemen Belajar (LMS). Tahun lalu, Ruangguru berhasil bekerja sama dengan 32 (dari 34) pemerintah provinsi dan lebih dari 326 pemerintah kota dan kabupaten di Indonesia. Selain itu, Ruangguru juga menawarkan video belajar berlangganan, marketplace les privat, layanan bimbingan belajar on-demand, tryout ujian online, dan lain-lain.

Ruangguru

1. Manpower Planning &amp; Data Management

<ul>
	<li>Collect, validate, and consolidate manpower requests from each region, including role, headcount, location, urgency, and approval status.</li>
	<li>Maintain accurate records of manpower requests, employee movements, and rehire data.</li>
	<li>Track changes to regional manpower needs and ensure relevant updates are communicated to TA.</li>
	<li>Identify incomplete or inconsistent data and coordinate follow-up with the relevant stakeholders.</li>
</ul>

2. Data Analytics &amp; Reporting

<ul>
	<li>Maintain hiring and manpower reports or dashboards by region, including open requests, fulfillment status, and hiring progress.</li>
	<li>Analyze manpower needs, hiring trends, and gaps between regional demand and hiring capacity.</li>
	<li>Highlight potential bottlenecks, delayed requests, and staffing risks.</li>
	<li>Share regular reports and data-driven insights with the TA Lead and relevant stakeholders.</li>
</ul>

3. Regional Partnership &amp; TA Coordination

<ul>
	<li>Coordinate between STAR Hiring Regional teams on manpower requests and hiring updates.</li>
	<li>Communicate changes in priorities, data discrepancies, and fulfillment risks in a timely manner.</li>
	<li>Document key issues, decisions, owners, and follow-up actions.</li>
	<li>Support consistent processes for submitting requests and updating manpower data across regions.</li>
</ul>

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Do you love connecting people with opportunities? Are you energized by fast-paced environments where no two days are the same?

We're looking for a Technical Recruiter to help us grow our product, IT, cloud, security, network, and data science teams. You'll be the bridge between talented professionals and exciting career opportunities at LeapFroggr—sourcing, screening, and guiding candidates through the hiring process.

This is a fully remote role with flexible hours, competitive pay, and real opportunities to grow into senior recruiting or HR leadership positions.

Job Responsibilities

1. Build and execute recruiting strategies to meet hiring goals 
2. Screen resumes and applications to identify top candidates for technical roles 
3. Source candidates through job boards, LinkedIn, networking events, and referrals 
4. Conduct initial interviews to assess qualifications, culture fit, and salary expectations 
5. Coordinate with hiring managers to schedule interviews and gather feedback 
6. Analyze hiring metrics and report on recruitment pipeline progress 
7. Guide candidates through the offer process, including negotiations and onboarding 
8. Maintain accurate records in our applicant tracking system (ATS)

Why Join Us?

- 100% remote work setup 
- Health insurance + paid leave from day one 
- Clear career path into senior HR roles 
- Work alongside a passionate team building products that matter

Kalibrr Job Search

Talent Acquisition Analyst

Lead Customer Excellence & Analytics

Talent Acquisition Analyst

Technical Recruiter