What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

Legal Advisory &amp; Strategy

<ol>
	<li>Provide expert legal counsel to management and business units on corporate, commercial, insurance, and regulatory matters.</li>
	<li>Monitor, analyze, and advise on legal and regulatory developments affecting the insurance industry.</li>
	<li>Support strategic business decisions with clear, solutions-oriented legal recommendations.</li>
</ol>

Contract Management

<ol>
	<li>Draft, review, and negotiate a wide range of agreements, including reinsurance, distribution, service provider, vendor, and corporate contracts.</li>
	<li>Ensure all contractual arrangements comply with applicable laws, regulations, and company policies.</li>
</ol>

Regulatory Compliance

<ol>
	<li>Ensure adherence to OJK and other regulatory requirements.</li>
	<li>Develop, implement, and continuously improve compliance frameworks, internal policies, and standard operating procedures.</li>
	<li>Guide internal stakeholders on regulatory obligations.</li>
</ol>

Regulatory Reporting &amp; Government Relations

<ol>
	<li>Prepare and submit legal and compliance reports in a timely and accurate manner.</li>
	<li>Serve as the primary legal liaison with OJK and other relevant government authorities.</li>
	<li>Build and maintain strong working relationships with regulators and industry associations.</li>
</ol>

Risk Management &amp; Dispute Resolution

<ol>
	<li>Identify, assess, and mitigate legal and regulatory risks across business operations.</li>
	<li>Support and/or manage dispute resolution, claims, and litigation processes when required.</li>
	<li>Advise on risk mitigation strategies related to products, operations, and partnerships. 
	 </li>
</ol>

Corporate Governance

<ol>
	<li>Support board and shareholder meetings, ensuring compliance with corporate governance standards and statutory obligations.</li>
	<li>Maintain and manage all legal documentation, licenses, and company records.</li>
</ol>

Persuasion and Negotiation

Complex Problem-Solving

Legal Writing

Attention to Detail

Insurance Legal and Compliance Manager

PT. ARIS KEEP GOING – PT. AKG
(Partner of Realme Indonesia)

Realme is a technology brand that provides superior quality and trendsetting smartphones and AIoT products to the global market. Realme users are young, ambitious and globally minded. The brand was officially established on May 4, 2018 by its founder Sky Li, together with a bunch of young people with rich experiences in the smartphone industry. Realme products empower these people to 'Dare to Leap' using the latest in technology and design.

Realme is the seventh top smartphone brand in the world and was recognized as one of the mainstream smartphone brands according to Counterpoint’s statistics of global smartphone shipments in Q3 2019. In 2019, Realme's Global Smartphone shipments reached 25 million with a YoY growth rate of 808%, making realme the fastest-growing smartphone brand in the world.

Realme has entered 59 markets worldwide, including China, Southeast Asia, South Asia, Europe, Russia, Australia, Middle East, Africa with global user base of over 40 million.

For more information, go to www.realme.com /id

PT Aris Keep Going

<ul>
	<li>Manage &amp; Process all incoming invoices and ensure accurancy and completeness of documentation.</li>
	<li>Verify Payment Requests, supporting documents , and compliance with internal policies and tax regulation</li>
	<li>Journal Entry to System for Expenses , Tax and Payment</li>
	<li>Arrange Equalisation beetween General Ledger And Monthly Tax report</li>
	<li>Assist Issued Financial report</li>
	<li>Perform reconciliation all data and resolve discrepancies in a timely Manner</li>
	<li>Maintain organized financial records for audit and reporting purposes</li>
	<li>collaborate with al internal team to ensure payment accuracy.</li>
	<li>Mond-end and year-end closing activities by providing necessary reconciliations and reports</li>
	<li>Continuously review and improve processes for efficiency</li>
	<li>Monthly tax Report for VAT, WHT and Annual Tax Report</li>
</ul>

Senior Accounting and Tax

PT. Media Mitrakarya Indonesia (PTMMI) is an event and digital company that serves the mining industry in Indonesia. PTMMI hosts events that combine live and virtual activations, networking and digital lead generation. We create influential content that engages delegates, readers and establish a brand as industry  thought leaders. Our goal is to connect  global mining companies to engage with the Indonesian mining community.

PT Media Mitrakarya Indonesia

<ul>
	<li>Handle daily bookkeeping and transaction recording.</li>
	<li>Process accounts payable and receivable, including invoice verification and payment scheduling.</li>
	<li>Assist in preparing monthly financial reports and reconciliations.</li>
	<li>Support budget monitoring, expense tracking, and petty cash management.</li>
	<li>Liaise with external banks, and tax consultants as needed.</li>
	<li>Provide administrative support.</li>
	<li>Maintaining employee tax and expenses report.</li>
</ul>

Finance and Administration Officer

PT Mediatrac Sistem Komunikasi - We Unlock the Value of Your Data

We are powered by the most advanced analytics technology and the most comprehensive data library in Indonesia.

DattaBot

<ul>
	<li>Design, build, and manage scalable and secure cloud infrastructure (primarily AWS and Azure).</li>
	<li>Automate infrastructure provisioning and deployments using Infrastructure as Code (IaC), such as Terraform.</li>
	<li>Ensure high availability, performance, and cost-efficiency across systems.</li>
	<li>Implement and maintain security controls across cloud and hybrid environments.</li>
	<li>Monitor infrastructure for threats, vulnerabilities, and incidents; respond with appropriate action plans.</li>
	<li>Build and maintain secure CI/CD pipelines.</li>
	<li>Support internal and external audits and help maintain compliance with standards like ISO 27001 and SOC 2.</li>
	<li>Collaborate with development teams to embed security into the software development lifecycle.</li>
	<li>Work closely with engineering and product teams to align infrastructure and security with business goals.</li>
	<li>Share knowledge and mentor junior engineers, fostering a strong culture of security and reliability.</li>
</ul>

Security and Devops Engingeer

Founded in 2013, PT Anugerah Jaya Bersinar has grown to become one of Bali’s most trusted and reputable property developers. With over 100 villas successfully delivered across the island, our name stands for quality, reliability, and integrity in the real estate industry.

We specialize in creating high-end, fully customized villas that reflect the unique charm and natural beauty of Bali, while maintaining the highest standards of construction and design. From concept to completion, we manage every aspect of the development process with precision and care.


PT Anugerah Jaya Bersinar

<ul>
	<li>Develop and implement effective sales strategies to achieve company targets.</li>
	<li>Lead, motivate, and supervise the sales team to maximize performance.</li>
	<li>Build and maintain strong relationships with clients, agents, and business partners.</li>
	<li>Monitor market trends and competitor activities to identify opportunities.</li>
	<li>Handle negotiations and close high-value property deals.</li>
	<li>Prepare sales reports, forecasts, and performance analysis for management.</li>
	<li>Ensure compliance with company policies and real estate regulations.</li>
</ul>

Sales Manager

Kredit Pintar is a Fintech (Financial Technology) company that has a mission to improve the quality of life of Indonesian people by providing various short-term loan options. To realize the mission as a Fintech Company that can advance the country, Kredit Pintar opens opportunities for those who want to contribute in improving the quality of life by investing in the form of providing loans to borrowers in Kredit Pintar. With various investment options, anyone can now participate safely because Kredit Pintar ensures the security and confidentiality of the data of the giver and the borrower.

As one of the top players in P2P Lending platform with the niche of personal loan in Indonesia, Kredit Pintar can help you shape your future. We have a diverse culture because we value our employees based on their skills, regardless of their background. With a fun and dynamic working pace, we believe you will enjoy your journey with us.

Kredit Pintar

Job Description:

We are seeking a Compliance Manager to join our Digital Financing Company. The ideal candidate will have extensive experience in the digital financial services sector and play a vital role in ensuring compliance with relevant regulations and internal policies. This position will report directly to Head of Compliance, collaborate closely with various stakeholders, working in a dynamic, fast-paced environment while managing multiple priorities and projects simultaneously.

 

Key Responsibilities:

- Provide compliance advice to stakeholders regarding regulations and internal policies, ensuring all parties understand their compliance responsibilities.

- Monitor, assess, and manage changes in regulations that impact the company’s business and operation, ensuring the organization adapts accordingly.

- Develop, implement, and continuously improve compliance policies and procedures to align with industry best practices and regulatory requirements.

- Oversee and ensure timely and accurate obligatory reporting to regulatory bodies, including submission of regular compliance reports.

- Conduct compliance risk assessments to identify vulnerabilities within the organization and establish effective risk management strategies.

- Maintain comprehensive knowledge of Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) regulations, ensuring the organization’s practices comply with these requirements.

- Build and nurture strong relationships with regulatory bodies, particularly the Otoritas Jasa Keuangan (OJK), to facilitate open communication and effective compliance oversight.

- Lead training and awareness programs to educate employees about compliance issues, fostering a culture of compliance within the organization.

- Prepare regular reports for senior management detailing compliance activities, risk assessments, and any regulatory interactions.

 

Qualifications:

Education and Experience

Bachelor’s degree in law, accounting, finance, management or related majors

Minimum of 10 years of experience in compliance roles in financial industry and exposure with digital financial service providers will be prioritized.

Regulatory Knowledge and Relationships

Strong understanding of regulatory requirements, including Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT).

Significant experience in interacting with regulatory bodies, particularly the OJK.

 

Compliance Management

Proven experience in developing and implementing compliance policies and procedures.

Solid understanding and experience in managing compliance risks effectively.

Compliance Manager

Cetta is an online language academy run by young Indonesians with an interactive and inclusive learning system. We are on a mission to make Indonesian as an actual World Citizen. Cetta provides a synchronous online language Academy since 2020. Currently offers 6 language courses including English, Japanese, Mandarin, Korean, French, and German with more languages to cover in the future.

Cetta Online Class

<ul>
	<li>Manage and oversee Cetta Virtual Society operations, events, partnerships, and internal/external relationships</li>
	<li>Build and maintain strategic partnerships with communities, private organizations, and government entities</li>
	<li>Connect and map external talent/resources for Cetta Online Class and vice versa</li>
	<li>Collaborate with marketing team to design and execute community campaigns and UGC strategies</li>
	<li>Work with operations team to develop community engagement activities that increase brand loyalty and CLTV</li>
	<li>Maintain and promote positive company image within communities and general public</li>
	<li>Manage Cetta Virtual Society social media channels</li>
	<li>Coordinate with volunteers and community members to organize exclusive member activities (weekly/monthly events)</li>
	<li>Develop community growth roadmap (member targets, engagement rates, UGC contributions) aligned with company KPIs and OKRs</li>
	<li>Analyze community data with marketing and data teams to support Cetta Online Class business growth</li>
</ul>

Community Manager

PT. Allvamed Nuvacon Adigana aims to bring better Arthroscopy products and services in Indonesia. Today, patients and surgeons are challenged to achieve high-quality arthroscopy solutions because of insufficient instruments, expensive equipment, and a lack of service satisfaction. The Allvacon brand as a service product aims to make arthroscopic surgery truly accessible to everyone. We are here to facilitate surgeons in providing the highest quality care for patients through innovative and of course cost-effective equipment. By leveraging affiliations with global suppliers, PT. Allvamed Nuvacon Adigana strives to provide genuine value to patients with our affordable, comprehensive and best-of-breed services. PT Allvamed Nuvacon Adigana will expand its services throughout Indonesia and beyond. To achieve these goals, we need a passionate, creative and energetic management team to develop this opportunity to be bigger and more widespread. 

Allvacon

About the Role

As a Relationship Manager (RM), you’ll build and maintain relationships with doctors and hospitals in your assigned region. You’ll capture surgery schedules, update CRM data accurately, and coordinate with Operations to ensure service readiness and customer satisfaction.

Key Responsibilities

<ol>
	<li>Manage assigned hospital and doctor accounts, and plan regular visits.</li>
	<li>Capture and input surgery schedules, implant needs, and case details into CRM.</li>
	<li>Coordinate with Operations and Technical Support to ensure service readiness.</li>
	<li>Maintain accurate sales pipeline and follow up on potential opportunities.</li>
	<li>Support documentation for billing (PO, DO, BAST, contracts).</li>
	<li>Submit daily reports and participate in weekly coordination meetings.</li>
</ol>

Relationship Manager

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

<ul>
	<li>Making good selection on products regarding universities and colleges in the allocated countries</li>
	<li>Monitoring sales progress</li>
	<li>Negotiate with partner institution for agency agreement, events recruitment, and branding activities</li>
	<li>Devising marketing and sales strategy such as: concepting event, event management and evaluation</li>
	<li>Deliver training &amp; product knowledge to counselors, admissions, and managers</li>
	<li>Managing annual institution &amp; PM budget</li>
	<li>Maintaining a good and proactive relationship with stakeholders</li>
	<li>Developing a yearly business plan to increase sales recruitment &amp; expanding product activities to generate more leads</li>
</ul>

Product Manager

<ul>
	<li>Manage day-to-day finance and accounting operations</li>
	<li>Develop and monitor budgets, forecasts, and financial reports</li>
	<li>Oversee cash flow planning, expense control, and payment approval</li>
	<li>Ensure accuracy of financial statements and compliance with regulations &amp; tax requirements</li>
	<li>Lead end-of-month and end-of-year closing processes</li>
	<li>Collaborate with management for financial strategy and business planning</li>
	<li>Coordinate with external auditors, banks, and relevant financial institutions</li>
	<li>Identify financial risks and propose strategic improvements to enhance business efficiency</li>
</ul>

Financial Reporting

Accounts Payable

Accounts Receivable

Taxation

Budgeting

Accounting

Finance Manager

CV Unitech Indonesia (UniTAG Store) berdiri sejak 2013 dan menjadi Perusahaan penyedia aksesoris gadget & smartphone berkualitas premium, dan kami berkomitmen memberikan pelayanan terbaik kepada seluruh pelanggan.

CV Unitech Indonesia (UniTAG Store) saat ini memiliki lebih dari 200 karyawan, memiliki 11 toko offline yang tersebar di seluruh pulau jawa, serta memiliki 28 toko online di seluruh marketplace di Indonesia.

Visi:
Menjadi perusahaan penyedia gadget dan aksesoris premium pilihan utama konsumen dengan jaringan terluas di Indonesia
yang selalu relevan dan senantiasa memberikan pelayanan terbaik dan terpercaya.

CV. Unitech Indonesia

Job Summary: 
Lead and grow our digital presence across multiple online platforms for innovative tech brands. You’ll be responsible for driving brand awareness, optimizing e-commerce performance, and executing impactful marketing campaigns that deliver measurable results.

 
Key Responsibilities:

<ol>
	<li>Develop and execute integrated digital marketing and e-commerce strategies to boost sales and visibility.</li>
	<li>Manage and optimize performance across TikTok Ads, marketplace ads, and other digital platforms.</li>
	<li>Conduct market and competitor analysis to identify product and branding opportunities.</li>
	<li>Oversee digital campaigns to maximize ROAS and customer acquisition.</li>
	<li>Collaborate with internal teams to plan and launch new digital products.</li>
	<li>Monitor marketing and sales reports to ensure data-driven decisions and strategy improvement.</li>
</ol>

Brand Manager

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Merancang strategi dan mengimplementasikan proyek IT sesuai dengan anggaran dan timeline yang telah disepakati</li>
	<li>Mengidentifikasi, menilai, dan memitigasi risiko terkait proyek untuk memastikan kelancaran pelaksanaan proyek IT</li>
	<li>Mengembangkan, menyimpan, dan memelihara dokumentasi proyek secara detail dan sistematis</li>
	<li>Menjalin koordinasi efektif antara semua pihak yang terlibat dalam proyek, termasuk tim internal dan eksternal seperti vendor</li>
	<li>Mengawasi penggunaan anggaran dan sumber daya proyek agar efisien dan efektif</li>
	<li>Memimpin &amp; mengelola tim proyek IT, menetapkan tujuan, dan memastikan pencapaian hasil sesuai dengan standar kualitas yang ditetapkan</li>
	<li>Melakukan komunikasi berkala dengan semua pemangku kepentingan, termasuk klien, untuk memastikan transparansi dan kepuasan</li>
	<li>Menyiapkan dan menyajikan laporan kemajuan serta evaluasi pasca-proyek untuk mengidentifikasi pelajaran yang dapat dipetik dan rekomendasi perbaikan</li>
</ul>

Project Manager

Human Resource Consulting Expertise in Psychometric Assessment, Tech Assessment, Sales Assessment, LMS, Talent Management, and Headhunting Service

Optimus Consulting

Optimus Consulting bekerjasama dengan salah satu Bank BUMN dalam mencari talenta luar biasa untuk bergabung sebagai Relationship Manager

<ul>
	<li>Melaksanakan kegiatan pemasaran produk dan layanan perbankan</li>
	<li>Membina hubungan baik dengan nasabah existing serta mengembangkan potensi bisnis baru</li>
	<li>Melakukan analisis kebutuhan nasabah, memberikan solusi finansial yang sesuai, serta memastikan tercapainya target penjualan dan kepuasan nasabah</li>
</ul>

PT PANTJA ARTHA NIAGA adalah perusahaan yang bergerak dalam bidang Importir dan Distributor minuman, khususnya minuman beralkohol, mencakup Beer, Wine & Spirits.

PT Pantja Artha Niaga

<ul>
	<li>Menyusun rencana merek (brand plan), strategi pemasaran, kampanye, aktivasi, serta go-to-market strategy.</li>
	<li>Menggerakkan penjualan melalui strategi branding dan kampanye pemasaran yang efektif.</li>
	<li>Mencapai target KPI yang ditetapkan oleh atasan maupun pemilik merek.</li>
	<li>Menyusun laporan kinerja merek, analisis pasar, dan pengelolaan anggaran secara berkala.</li>
	<li>Mengelola komunikasi dan hubungan baik dengan stakeholder internal maupun eksternal, termasuk distributor, pelanggan, dan brand principal.</li>
	<li>Merencanakan, mengorganisir, dan mengeksekusi event serta aktivitas pemasaran lainnya.</li>
	<li>Melakukan riset pasar, analisis tren konsumen, serta memberikan rekomendasi strategi pertumbuhan merek.</li>
</ul>

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

We’re looking for an adaptive and goal-driven Telemarketing Manager to join our team. 
You’ll be responsible for recruiting, training, and leading a team of Telemarketing Representatives to meet sales targets while optimizing funnel strategies and ensuring customer satisfaction.

If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about driving results—let’s connect and explore how you can be part of our mission to open the world through education.

Key Responsibilities 
1. Team Leadership &amp; Performance Management

<ul>
	<li>Recruit, coach, and lead the Telemarketing (TMK) team to meet weekly and monthly KPIs.</li>
	<li>Conduct regular check-ins, 1:1s, and performance reviews.</li>
	<li>Monitor team performance, address issues, and implement performance improvement plans when needed.</li>
	<li>Ensure accurate reporting and high-quality results from the team.</li>
</ul>

2. Strategy &amp; Funnel Optimization

<ul>
	<li>Design and implement effective lead generation processes.</li>
	<li>Work with Marketing and Sales to align strategies and ensure a healthy cost of acquisition (COA).</li>
	<li>Analyze funnel metrics and generate actionable insights for leadership.</li>
</ul>

3. Collaboration

<ul>
	<li>Coordinate with Marketing and Sales for smooth lead handovers and follow-up.</li>
	<li>Support campaign initiatives that drive lead quality and conversions.</li>
</ul>

4. Customer Relationship Management

<ul>
	<li>Address customer inquiries and complaints.</li>
	<li>Ensure excellent customer experience and long-term relationship building.</li>
</ul>

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