The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role:

Responsible for involving in process of defining the product vision and integrating it into product features.

What will you do:

<ul>
	<li class="text-justify">Define and communicate the product vision, strategy, and roadmap in collaboration with key stakeholders.</li>
	<li class="text-justify">Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for product enhancements.</li>
	<li class="text-justify">Collaborate with cross-functional teams, including development, design, marketing, and sales, to ensure the successful delivery of products.</li>
	<li class="text-justify">Prioritize and manage the product backlog, ensuring that features are delivered on time and within budget.</li>
	<li class="text-justify">Define and document product requirements, user stories, and acceptance criteria to guide development efforts.</li>
	<li class="text-justify">Conduct regular product reviews and communicate product updates to stakeholders, ensuring alignment with business goals.</li>
	<li class="text-justify">Act as the primary point of contact for product-related inquiries, providing guidance and support to internal teams and external clients.</li>
	<li class="text-justify">Monitor and analyze product performance metrics, customer feedback, and market trends to drive data-informed decision-making.</li>
	<li class="text-justify">Identify and mitigate risks and obstacles impacting product success, proactively proposing solutions and adjustments as needed.</li>
	<li class="text-justify">Stay up-to-date with industry best practices, emerging technologies, and market trends to drive product innovation and continuous improvement.</li>
</ul>

Product Owner

Our Journey

With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia.
 
This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045.
 
In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia.

Life at SMBC Indonesia

At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves.

We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry.
Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce.

Giving Back

Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business.

Adaptive to change
 
With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.

PT Bank SMBC Indonesia Tbk

<ul>
	<li>Ensure its delivery achieved it’s target on quality and timeline</li>
	<li>Monitoring of and reporting on product performance.</li>
	<li>Continuously improving the solutions according to the customer’s requirements.</li>
	<li>Ensure teamwork and positive working climate.</li>
	<li>Coordinate with other respective units / partners to ensure product delivery</li>
	<li>To understand the “Big Picture” of the Objectives and goals and be able to do the required analysis to break down the solution into valuable pieces of work or User stories </li>
	<li>To maintain the focus on objective of the squad and to deliver and help prioritize the product backlog the same for every sprint</li>
	<li>To ensure that the planned stories are completely analyzed, with all details required and are ready to be presented to the team during the planning session for sprint sign-up</li>
	<li>To answer any question that my co-squad members would have with regards the story being discussed or under development.</li>
	<li>Showcasing the deliverables of a sprint to the relevant stakeholders for sign off during sprint review</li>
	<li>To truthfully reflect the business priority and objective during planning and analysis</li>
</ul>

Product Development

IT Product Owner

PT. Bukuku Solusi Kreatif merupakan perusahaan yang membuat aplikasi keuangan yang dapat dipergunakan oleh masyarakat.

PT. Bukuku Solusi Kreatif

Requirement Document

* Ensure the creation/development of systems/applications and procedures to be implemented are in accordance with user requirements

* Gather and document business and system requirements.

* Analyze systems, identify gaps, and propose solutions.

* Create detailed, comprehensive and well-structured test plans and test cases.

* Perform all types of testing to ensure overall quality of the Product like user interface testing, functionality testing, regression testing, integration testing, etc.

* Create &amp; manage bug reports and communicate with the team

* Be an active part of analysis, design and planning activities.

Product Owner Tester

NRI Indonesia was established in October 2015. NRI Indonesia supports the advancement of clients' Digital Transformation (DX) with our comprehensive services of IT consulting and software development, backed by the knowledge, proven track record and expertise of our parent company, Nomura Research Institute (NRI) Japan. We realize truly meaningful solutions for our clients, and support their growth by seamlessly combining our consulting and tech capabilities. At NRI Indonesia, we strive to solve social issues and contribute to a sustainable future.

Our activities cover the following:
- Planning, designing and implementing enterprise system
- Designing/implementing loyalty program
- Big data analytics
- Managing and operating systems particularly in the area of retail and distribution, manufacturing, finance and service industries

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Nomura Research Institute Indonesia

We are looking for Professional Scrum Product Owner who drives the digital product development to realize the digital transformation of our clients having the proficiency in management of product backlog and stakeholders.

About your responsibilities for the Role:

<ul>
	<li>Manage product goal maximizing the value of the Product for customers, users and the organization</li>
	<li>Communicates with stakeholders to understand objectives and actively collaborate with them during the development of a product.</li>
	<li>Create and manage product backlogs.</li>
	<li>Collaborate with stakeholders regarding product backlog prioritization based on scope, budget, and time constraints.</li>
	<li>Collaborate with developers in product backlog refinement and all scrum events.</li>
	<li>Inspect and evaluate development progress, determine whether the product increment is acceptable and shippable.</li>
	<li>Accountable for each stage of the development process and iteration.</li>
</ul>

Professional Product Owner (PO)

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Insurance Digital Product Owner atau Digital Insurance Product Development will

<ul>
	<li>Define Product Vision: Shape and communicate a clear vision for digital insurance products that aligns with business goals and customer needs.</li>
	<li>Prioritize Features: Choose and prioritize product features that add the most value to customers.</li>
	<li>Collaborate Across Teams: Work closely with engineering, marketing, finance, operations and external stakeholders to implement new features and enhancements</li>
	<li>Analyze Customer Needs: Use customer data (customer behavior) to find insights that guide product improvements.</li>
	<li>Track and Improve: Monitor product performance and user feedback, then make data-driven adjustments for continuous improvement.</li>
	<li>Champion User Experience: Advocate for an intuitive, seamless experience that keeps our customers engaged and satisfied.</li>
	<li>Lead in Agile Environment: Guide product development through Agile practices, ensuring timely delivery and adaptability.</li>
	<li>Stay Ahead of Trends: Keep up with digital trends and innovations to keep products fresh and competitive.</li>
	<li>Enjoy to communicate with partners to see potential partnership to for specific products</li>
	<li>Have experience to with an insurance products as a user (buy, own, claim, dispute)</li>
</ul>

Insurance Digital Product Owner

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Gather and evaluate user requirements in collaboration with product managers and engineers</li>
	<li>Illustrate design ideas using storyboards, process flows and sitemaps</li>
	<li>Design graphic user interface elements, like menus, tabs, widgets, etc</li>
	<li>Develop UI mockups and prototypes that clearly illustrate how the visual, interactions, and paths look like</li>
	<li>Create original graphic designs (e.g. images, sketches and tables)</li>
	<li>Prepare and present drafts to internal teams and key stakeholders</li>
	<li>Identify and troubleshoot UX problems (e.g. responsiveness)</li>
	<li>Conduct usability testing and product/feature adjustments based on user feedback</li>
</ul>

Product Designer

Renos is an end-to-end online marketplace that specialized in home and living products. We aim to bridge direct connections between manufacturers, service providers, and homeowners with AI technology and industry-led operation quality. This enables buyers to conveniently choose products, compare prices, access special deals, and try out samples before putting the right items in shopping carts at our one-stop service platform.

Renos.id

* Help to define vision and strategy for our platform &amp; specify features and functionality

* Share knowledge and learn about our customers

* Write specifications and ensure all actors and use cases experience high quality Itemize

* Prioritize and organize backlog and ongoing development plans and estimate each deliverable

* Create dashboards for yourself and the wider team to monitor progress against goals.

* Develop new data-driven marketing products for attracting new buyers and sellers and for inspiring and converting existing ones

* Evaluate existing marketing approaches to find opportunities for optimization as well as utilizing new data science techniques

* Work closely with Business, Marketing, Seller &amp; Buyer team, Technology, data team &amp; Operation to increase the user engagement across all organic marketing platforms

* Create and manage documentation (quarterly roadmap/lookbacks, sprint plans/retrospectives)

Product Manager

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Product Support Services

Nusantics is a genomics application company founded in 2019 with the ever growing belief in the importance of Microbiome balance in life. We are focused in providing sustainable solutions through science and nature. We aspire to make microbiome and the importance of balanced living as a part of our lifestyle. We believe that sustainability is more than just recycling and recovery. Sustainability should start in our mind as consumers; to be conscious of everything that we do and consume.

Nusantics

<ul>
	<li>Menjual produk via sub-distributor dari berbagai lokasi untuk memenuhi kebutuhan user dari institusi pemerintahan dan swasta </li>
	<li>Menjual produk secara langsung ke user dari institusi pemerintahan dan swasta</li>
	<li>Merancang strategi penjualan setiap kuartal dengan fokus pada user target </li>
	<li>Melaksanakan berbagai kegiatan promosi produk baik dalam bentuk lab visit, join visit, dan juga offline event </li>
	<li>Berkoordinasi dengan tim produk untuk pelaksanaan demo produk di lab user ataupun di event terkait </li>
	<li>Melakukan follow up ke customer terkait kendala dan dinamika pemakaian produk secara berkala </li>
	<li>Berkoordinasi dengan tim digital marketing untuk memaksimalkan channel penjualan dan awareness market akan produk melalui digital platform </li>
	<li>Berkoordinasi dengan tim kreatif untuk kebutuhan marketing tools dll</li>
</ul>

Product Sales Representative

Melakukan support dalam proses teknis, operasional dan administratif di dalam tim Business Development terkait dengan perencanaan dan pengembangan produk. Bekerjasama dengan tim Business Analyst, Social Media, Product dan lainnya dalam kesehariannya dalam proses pengembangan produk.

Product Management Intern

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Bertanggung jawab untuk riset kondisi pasar baik di lokal, regional, atau nasional untuk menentukan potensi penjualan suatu produk atau service serta memberikan rekomendasi atas temuan dari riset yang dilakukan,</li>
	<li>Melakukan riset dan mengumpulkan data untuk mebantu perusahaan memasarkan produk atau service-nya,</li>
	<li>Mengumpulkan data demografi konsumen, referensi, kebutuhan, dan buying habits,</li>
	<li>Mengumpulkan data dan informasi menggunakan berbagai metode, seperti wawancara, kuesioner, FGD, Survei analisis pasar, jajak pendapat, dan tinjauan literature,</li>
	<li>Membuat report hasil dari riset yang dilakukan untuk dikonsumsi oleh unit atau dept terkait.</li>
</ul>

Product Research Specialist

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

<ul>
	<li>Maintain relationship with Overseas University or Representative</li>
	<li>Create new relationship with Overseas University or Representative</li>
	<li>Create events to attract student to join/registration to Overseas University or Representative</li>
	<li>Developing education market in Overseas University</li>
	<li>Assist Product Manager in finding out good selection on products regarding universities and colleges around the allocated countries.</li>
	<li>Assist Product Manager in negotiation with partner institution for agency agreement</li>
	<li>Maintaining a good and proactive relationship with stakeholders.</li>
	<li>Monitoring sales progress.</li>
	<li>Monitoring Sunnies as our CRM and our partner institution’s CRM</li>
	<li>Devising marketing and sales strategy</li>
	<li>Deliver training and Product Knowledge to counselors, admissions, and managers</li>
	<li>Controlling and monitoring social media content</li>
</ul>

Deputy Product Manager

SKINTIFIC, skincare developed and formulated by scientists in Canadian laboratories. Through years of research, scientists have finally found that damaged skin barrier is the root of all skin problems on the face. With the patented technology of TTE (Trilogy Triangle Effect), SKINTIFIC managed to formulate the perfect combination of active ingredients and barrier ingredients for fast and barrier safe skin result.

SKINTIFIC

We're Hiring – Product Packaging Designer

We are seeking a Product Packaging Designer with a passion for the beauty industry to join our team. If you have a strong eye for design, expertise in crafting engaging packaging, and thrive in a dynamic environment, we encourage you to apply.

 
Responsibilities:

<ul>
	<li>Design and develop engaging product packaging to attract new customers.</li>
	<li>Conduct user research, analyze user feedback and data to identify user needs and preferences, and translate them into design solutions.</li>
	<li>Propose creative ideas and make new concepts.</li>
	<li>Conduct research on competitor's packaging of their products.</li>
	<li>Align with the other team to create the best product packaging.</li>
	<li>Collaborate with cross-functional teams to create and implement design solutions that meet business and user needs.</li>
	<li>Create and maintain design systems, style guides, and design documentation to ensure consistency and scalability across all products.</li>
	<li>Stay up-to-date with the latest design trends, tools, and technologies, and apply them to improve the design process and product quality.</li>
</ul>

Product Packaging Designer

<ul>
	<li>Bertanggung jawab atas pengembangan produk digital</li>
	<li>Memastikan semua proses siklus hidup produk untuk produk, termasuk riset produk, ide produk, desain produk, pengembangan produk &amp; kinerja produk yang menjadi tanggung jawabnya</li>
	<li>Membuat gambaran mengenai penggunaan produk, ilustrasi alur produk hingga ke pengguna</li>
	<li>Melaksanakan User Acceptance Test (UAT) menggunakan wireframe/prototipe yang sesuai</li>
	<li>Koordinasi berbagai pihak terkait kelayakan dan penyempurnaan desain produk</li>
	<li>Bekerja sama dengan tim pengembangan untuk menghasilkan desain produk yang tepat</li>
	<li>Bekerja dengan pola pikir Agile, membuat backlog untuk menghadirkan fitur yang tepat, memastikan pengembangan produk yang berkelanjutan</li>
	<li>Terus berkomunikasi dengan user dan pihak terkait untuk memperbaiki masalah produk, menganalisis dan memprioritaskan peningkatan mutu produk</li>
</ul>

Middle Product Manager

<ul>
	<li>Along with Data Lead, Data Science Team, &amp; Data Engineering Team define the data product strategy and roadmap</li>
	<li>Deliver MRDs and PRDs with prioritized features and corresponding justification</li>
	<li>Work with stakeholders to assess product opportunities</li>
	<li>Run the beta and pilot programs wit early-stage products and define criteria of success</li>
	<li>Translate the requirements of large data initiatives into smaller, actionable pieces that can be delivered in increments and then work to allocate resources for each initiative.</li>
</ul>

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