business and knowledge process outsourcing shared services

Equinox is a fast-growing e-commerce company specializing in luxury designer furniture and high-end tech gadgets. We leverage AI, automation, and the latest web technologies to create seamless shopping experiences for our USA customers. With a data-driven approach, we optimize product selection, pricing, and logistics to ensure a premium shopping experience. Our team is dedicated to curating exclusive, top-tier products while providing exceptional service, fast shipping, and a user-friendly online platform. As we continue to grow, we strive to redefine luxury e-commerce by integrating cutting-edge technology with world-class design.

Equinox

<ul>
	<li>Manage client accounts and support sales efforts, focusing on delivering exceptional customer experiences</li>
	<li> Use live chat tools (Zendesk, Qontak, Intercom, Freshdesk) to assist customers and drive sales</li>
	<li> Conduct telemarketing calls, qualify leads, and nurture potential clients</li>
	<li> Perform all responsibilities during the 24-hour shift schedule (5 days a week)</li>
	<li> Identify new sales opportunities and drive revenue growth through strategic account management</li>
	<li> Monitor sales performance, analyze trends, and create action plans to exceed targets</li>
	<li> Collaborate with marketing and operations teams to ensure seamless customer experiences</li>
	<li> Deliver tailored solutions to meet client needs and achieve business objectives</li>
</ul>

Persuasion and Negotiation

Salesforce

Sales and Marketing Knowledge

CRM Software

Customer Service

Communication Skills

Negotiation

Sales Telemarketing and Business Marketing

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

Product Support Services

Established in 2013, telco solutions and mobile advertising has always been the core of our company. We offer our valuable clients the best telco solution and on engaging their customers with Mobile Advertising, in the end building many success stories by providing solution that answer directly to our clients need.

Now, we are enhancing and diversify our products, services and solutions to further excel our clients’ digital & technology advancement, which includes: Telco, Advertising & Customer Engagement, Cyber Security, Outsourcing & Talent Management, e-Commerce, Tenant Management System.



PT Exel Integrasi Solusindo

- Conduct in-depth market research to identify emerging trends, market needs, and potential business opportunities. 
- Analyze industry data and competitor performance to inform strategic decisions and drive business growth. 
- Provide actionable insights and recommendations based on market analysis to enhance product positioning and growth. 
- Proactively generate new leads and prospects through targeted outreach, networking, and research. 
- Develop customized strategies to acquire high-value clients and expand the customer base. 
- Foster and maintain strong, long-term relationships between existing and potential business partners. 
- Ensure consistent communication and collaboration with principles to create opportunities for growth and partnerships. 
- Continuously evaluate and enhance partnerships to maximize mutual benefit and performance. 
- Develop and implement business development strategies focused on long-term growth and profitability. 
- Pitch the products and services to potential clients, demonstrating how they address specific business needs. 
- Maintain a thorough understanding of the company's offerings to customize solutions during the sales process.

Business Development

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world.

PCS Group

<ul>
	<li>Gather and analyze business requirements from stakeholders</li>
	<li>Develop system specifications, flowcharts, Use Cases, ERDs, and FSDs to document workflows and user interactions</li>
	<li>Validate application changes to ensure alignment with business needs before deployment</li>
	<li>Translate business needs into functional specifications for the development team</li>
	<li>Conduct requirement analysis, ensuring clarity, feasibility, and alignment with business goals</li>
	<li>Perform user acceptance testing (UAT) and validate solutions against business requirements</li>
	<li>Provide training and support for end-users on new systems and applications</li>
	<li>Recommend system and process improvements to enhance business efficiency</li>
	<li>Collaborate with software development, project management, and business teams to ensure successful project execution</li>
</ul>

Business Analyst

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Conduct business and user requirement analysis.</li>
	<li>Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solution.</li>
	<li>Write Functional Specification Doc (FSD), design Database Schema, create flowchart, business process flow diagram, application's UI mockup, design reports and testing scenario.</li>
	<li>Coordinate with business users and programmer team in software development project.</li>
	<li>Communicate with business users, explain the impact of any change and train them in the use of new applications.</li>
	<li>Test applications based on testing scenario.</li>
</ul>

Odoo is a Belgium-based company with 19 offices and over 4,800+ employees worldwide. With a mission to improve efficiency and performance for every business, Odoo offers an all-in-one open-source software that includes 80+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. Flexible for businesses of all sizes and industries, and with prices 3x more affordable than traditional competitors (like SAP and Microsoft), Odoo has become the go-to choice for business owners in Indonesia!

Odoo

Your responsibilities include:

<ul>
	<li>Handling the entire sales process without having to search for leads, as Odoo receives numerous inquiries from potential customers every day!</li>
	<li>Directly contacting customers and analyzing their business needs, processes, and pain points through qualification/discovery calls.</li>
	<li>Pitching Odoo Management Software to SMEs dissatisfied with their current software or operational performance.</li>
	<li>Demonstrating customized solutions to customers.</li>
	<li>Providing consultations, advice, and feedback to help customers fully understand Odoo's features.</li>
	<li>Negotiating, closing, and signing partnership contracts.</li>
</ul>

What's great in the job?

<ul>
	<li>Many potential customers have already heard about Odoo! thanks to the strong branding of Odoo in the ERP industry</li>
	<li>You're selling a great product which has been developed for over 20 years! so you can be confident when pitching it.</li>
	<li>The opportunity to develop connections with business owners &amp; C-level executives from various industries and to build your industry knowledge.</li>
	<li>An exciting product that continuously evolves with a wide range of applications: CRM, Accounting, E-commerce, Inventory, HR, Project Management, etc.</li>
	<li>You will work directly with customers from start to the end of contract.</li>
	<li>Unlimited commission! (no capped)</li>
	<li>Smart &amp; dynamic colleagues from various Odoo offices around the world (Belgium, Hong Kong, Australia, etc)</li>
	<li>Healthy &amp; supportive working environment.</li>
</ul>

Presentation Skills

Account Management

Speaking

PT. Global Talentlytica Indonesia adalah perusahaan yang mengembangkan Platform Assessment Online, layanan software as service di bidang Human Resource yang berdiri sejak tahun 2019, Talentlytica sebelumnya merupakan salah satu brand product dari perusahaan PT. Gagas Daya Imaji yang berdiri sejak tahun 2007. 

Talentlytica bergerak di jasa konsultan dan layanan di bidang pengembangan sumber daya manusia. Platform kami membantu Departemen HR untuk mengambil keputusan lebih baik menggunakan data dan analitik. Dengan dukungan ini HR dapat menjadi business partner yang efektif untuk mencapai tujuan organisasi secara keseluruhan. Saat ini kami mencari kandidat yang memiliki semangat belajar yang tinggi, ingin membantu talent menemukan pekerjaan yang fit dengan diri mereka.

Umat manusia menghadapi ancaman  sosial yang tidak terbayangkan sebelumnya. Industrial Revolution 4.0 atau dikenal juga sebagai Conceptual Age akan membuat automation dan artificial intelligence merubah bagaimana manusia hidup dan bekerja. Hal ini  akan membuat Krisis tenaga kerja , dan dampaknya berbeda dengan revolusi yang terjadi sebelumnya. Pada revolusi sebelumnya membutuhkan waktu beberapa dekade dan generasi sebelum itu benar-benar terjadi secara menyeluruh.
Saat ini perubahan tersebut jauh lebih cepat dan sangat mungkin terjadi dalam satu rentang generasi bahkan lebih cepat. Hal tersebut menjadi tantangan besar (sama seperti Climate Change, Sampah, Krisis Energy dlsb). 

Global Talentlytica

<ul>
	<li>Researching organizations and individuals to find new opportunities.</li>
	<li>Contacting potential clients to establish rapport and arrange meetings.</li>
	<li>Get new clients to increase sales</li>
	<li>Reach revenue target</li>
	<li>Build relationship with clients</li>
</ul>

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li>Develop a good relationship with external parties</li>
	<li>Identify business opportunities, assess client needs and requirements, and make proper follow up</li>
	<li>Handling specific product and give brand awareness to the external parties</li>
</ul>

Business Representative

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

Position Overview:

We are seeking an experienced and dynamic Sales Team Lead to join our growing team in the IT Professional Services industry. This leadership role will be responsible for overseeing, coaching, and driving the performance of a sales team focused on selling technology-driven professional services to businesses. The ideal candidate will have a strong background in IT sales, leadership, and the ability to foster a results-driven culture while ensuring customer satisfaction and business growth.

Job Requirements :

<ul>
	<li class="text-justify">Your primary responsibility will be to lead the sales team, create sales strategies, and achieve targets in IT manpower professional services or managed services.</li>
	<li class="text-justify">Developing and implementing sales strategies to meet revenue goals.</li>
	<li class="text-justify">Identifying and targeting potential clients, including building and maintaining a network of contacts within the industry.</li>
	<li class="text-justify">Managing the sales team, including hiring, training, and setting goals and quotas.</li>
	<li class="text-justify">Set individual sales targets and develop sales plans to meet these goals</li>
	<li class="text-justify">Oversee the end-to-end sales cycle from lead generation to closing, ensuring timely and successful deal closures.</li>
</ul>

Sales Team Lead IT Professional Services

OY! is an Indonesian fintech start up that mainly focusing on money movement aggregator. We are aiming to enable businesses and end-users in Indonesia to have access to world-class financial services, starting with sending and accepting money seamlessly and securely at scale.

OY! Indonesia

<ul>
	<li>Proactively identify and acquire new profitable clients</li>
	<li>Manage the entire business development lifecycle (sourcing-hunting-farming)</li>
	<li>Oversee the end-to-end onboarding process for new clients</li>
	<li>Prepare regular internal BD reports to track BD projects and measure progress against KPI</li>
	<li>Draft commercial agreement (PKS) and liaise effectively with Legal and Compliance</li>
</ul>

Junior Business Development

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Analyzing Clients needs and make business flow for application to a document such as BRD Business Requirement Document.</li>
	<li>Do research for company product</li>
	<li>Responsible for analyzing business and technical documentation including</li>
	<li>Data mapping rules, product description and parameterization</li>
	<li>Delegating tasks to the programmer and monitoring progress profession</li>
	<li>Validate the results by supporting the functional test and acceptance processes, as well as test application</li>
	<li>Provide references by writing technical documentation</li>
	<li>Develop solutions by preparing and evaluating alternative workflow solutions</li>
</ul>

IT Business Analyst

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

<ul>
	<li>Responsible for providing appropriate and effective solutions in accordance with goals and objectives</li>
	<li>Responsible as an intermediary between business problems and technology solutions</li>
	<li>Conduct gap analysis by understanding business needs and creating technology solutions</li>
	<li>Collaborate with the Application Development team to provide appropriate and complete solutions</li>
	<li>Analyze and provide recommendations for improvements to business processes</li>
	<li>Create and execute SIT test plans and test cases</li>
	<li>Support UAT, training and implementation activities to ensure smooth implementation</li>
	<li>Identify potential risks that occur and proactively inform stakeholders</li>
	<li>Highlight any potential concerns / risks and proactively shares best risk management practices.</li>
	<li>Work with all project members</li>
	<li>Create Business Requirement Document (BRD) &amp; sign-off, Business Case Document and User Acceptance Test (UAT)</li>
</ul>

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Manage and execute B2B projects and make sure it delivered to the right target properly</li>
	<li>Conduct research to identify new markets and customer needs</li>
	<li>Build long-term relationships with new and existing customers</li>
	<li>Promote the company’s products addressing or predicting clients’ objectives</li>
	<li>Negotiate contract terms with clients then communicate to Business Development Manager about the progress</li>
	<li>Present reports and realistic forecasts on a weekly and monthly basis to Business Development Manager</li>
</ul>

Business Development Associate

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Sebagai Business Consultant di Astragraphia, Anda menjadi penghubung perusahaan dalam menjalin hubungan dengan pelanggan dan mengembangkan solusi terbaik untuk membantu mencapai tujuan bisnis. Seorang Business Consultant juga menjadi mitra strategis bagi pelanggan dalam mengelola dan mengoptimalkan kebutuhan pengelolaan dokumen mereka

Business Consultant Astragraphia

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

<ul>
	<li>Conduct research on market trends, competition, and customer needs</li>
	<li>Assist in shaping the strategy for business portfolios and initiatives</li>
	<li>Align business/initiative understanding across departments for better coordination</li>
	<li>Accelerate common understanding on existing product &amp; services to deep dive future opportunity for portfolio growth (e.g. Initiative prioritization, Resource Capability, Determine Strategic Focus, etc)</li>
	<li>Ensure business/initiative understanding through cross function alignment (e.g. Value Stream, Swimlane, Flow Chart Mapping, etc) to completely understand (at full visibility) on the Business</li>
	<li>Provide clear &amp; specific milestones of business/initiative to ensure calculated deliverables &amp; development pace (e.g. Project Charter, Project Pre-requisite, Project Governance &amp; Documentation, MVP Deliverables, etc)</li>
	<li>Provide internal consultancy, project collaboration, and research data across both internal &amp; external functions</li>
</ul>

Kalibrr Job Search

Sales Telemarketing and Business Marketing

Product Support Services

Business Development

Business Analyst

Business Analyst

Business Development

Business Development

Business Representative

Sales Team Lead IT Professional Services

Junior Business Development

IT Business Analyst

IT Business Analyst

Business Development Associate

Business Consultant Astragraphia

Business Development Officer