Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Develop learning activity plans and carry out teaching according to the field.</li>
	<li>Create learning outcome evaluation materials.</li>
	<li>Provide an assessment of the evaluation of learning outcomes.</li>
	<li>Provide assistance to students.</li>
	<li>Engage in school-related operations such as certification, accreditation, and other events, as well as any tasks that the principal assigns you.</li>
</ul>

Art  & Craft Teacher at Multimedia Nusantara School

Our Journey

With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia.
 
This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045.
 
In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia.

Life at SMBC Indonesia

At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves.

We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry.
Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce.

Giving Back

Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business.

Adaptive to change
 
With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.

PT Bank SMBC Indonesia Tbk

IDEAS (Interns Development, Enhancement, and Acceleration Space) is SMBC Indonesia’s program that offers hands-on experience in solving real-world challenges, helping you develop key skills and make a meaningful impact. Join us to accelerate your growth and contribute to positive outcomes. 
 
We are looking for an enthusiastic Visual Planner Intern to join our team. In this role, your tasks will include:

1. Collaborating with the StoryTeller, Squad team and Creative lead to participate in all stages of the creative process, from concept to execution, creating visuals that bring campaigns to life.

2. Contributing to brainstorming and creative sessions for ongoing campaigns

3. Get involved in the design thinking, ideas implementation for each channel (creating key visuals, landing page and/or simple video editing would be a plus point).

4. Help to develop library of art and design references.

5. Supporting project monitoring and providing updates to the creative chapter.

[IDEAS #4] Visual Planner Intern

IDEAS (Interns Development, Enhancement, and Acceleration Space) is SMBC Indonesia’s program that offers hands-on experience in solving real-world challenges, helping you develop key skills and make a meaningful impact. Join us to accelerate your growth and contribute to positive outcomes. 
 
We are looking for an enthusiastic Story Teller Intern to join our team. In this role, your tasks will include:

1. Assist the social media team in generating ideas and developing key visuals every months for social media content.

2. Assist the stream in generating ideas and developing key visuals, including in-app icons, in-app illustrations, and communication direction to align with the stream's needs.

3. Helping the stream in generating ideas and developing copy, including headline, body copy, Master narative and communication direction to align with the stream's needs.

[IDEAS #4] Story Teller Intern

<ul>
	<li>Illustrating concepts by creating rough drafts of illustrations and copy text</li>
	<li>Combining elements of art, visuals, and language in a design to convey a message</li>
	<li>Optimizing the use of design elements, layout, and technical processes</li>
	<li>Preparing image assets for motion (animation) purposes</li>
	<li>Keeping up with current trends of comic and anime to support innovation in design</li>
</ul>

Graphic Designer Phoenix Gramedia Indonesia

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

<ul>
	<li>Collaborate with the creative team to brainstorm innovative ideas and deliver compelling narratives that resonate with the target audience in the home and living industry.</li>
	<li>Write engaging copy for a variety of marketing materials, including catalogs, brochures, social media posts, and website content.</li>
	<li>Adapt messaging to different platforms and audiences, ensuring consistent tone and voice across all communications</li>
	<li>Collaborate with designers and art directors to ensure copy and visuals work harmoniously to deliver a cohesive message.</li>
	<li>Review and refine copy to ensure accuracy, clarity, and effectiveness.</li>
	<li>Craft clear, compelling, and detailed product descriptions for home and living items, highlighting features, benefits, and unique selling points.</li>
</ul>

Senior Copywriter

Nusantics is a genomics application company founded in 2019 with the ever growing belief in the importance of Microbiome balance in life. We are focused in providing sustainable solutions through science and nature. We aspire to make microbiome and the importance of balanced living as a part of our lifestyle. We believe that sustainability is more than just recycling and recovery. Sustainability should start in our mind as consumers; to be conscious of everything that we do and consume.

Nusantics

<ul>
	<li>
	Responsible for calculating and reporting the company’s monthly and annual tax returns.
	</li>
	<li>
	Ensure that the company has withheld accurate tax amounts on every invoice.
	</li>
	<li>
	Accurately reconcile input VAT and output VAT.
	</li>
	<li>
	Reconcile tax payable art. 4(2), 21, 22, 23, and 26 accurately.
	</li>
	<li>
	Supporting and giving advisory to other departments related to taxation.
	</li>
	<li>
	Update on local tax regulation &amp; international tax that are related.
	</li>
	<li>
	Prepare annual tax report &amp; tax queries in collaboration with tax consultant / Head of Finance.
	</li>
	<li>
	Prepare data for Tax Audit &amp; any other litigations.
	</li>
	<li>
	Maintain a good relationship with external parties to get the tax documents needed by the company.
	</li>
	<li>
	Support the Head of Finance as needed related to the company tax
	</li>
</ul>

Tax Specialist

Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Sejak 2012, Prodia merupakan satu-satunya laboratorium klinik di Indonesia dengan akreditasi College of American Pathologists (CAP) sehingga kualitas hasil pemeriksaan dari Prodia sejajar dengan laboratorium internasional.

Visi:
1. Layanan Kesehatan Terpercaya menunjang Pengobatan Generasi Baru (Transforming toward reliable Next Generation Health Care)
2. Sebagai "Center of Excellence"

Misi:
1. Untuk DIAgnosa lebih baik
2. Untuk si DIA yang bergabung dengan Prodia




PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li>Edit videos, from start to finish.</li>
	<li>Work closely with the Prodia Corporate University Team to create video content for learning and Engagement Purpose.</li>
	<li>Operates video cameras on location within production of pre-recorded program or Live Event.</li>
	<li>Ensure that equipment for a shoot is presentable and working.</li>
</ul>

Videographer & Editor Intern

PT. Multitech Trans Nusantara (MTN) is a fast growing holding company engaged primarily in providing a comprehensive system of communication and information technology solutions. Through hard work and unswerving commitments over the past decades, PT MTN quickly grew its operation into lucrative activities focused on catering demands from outside its core business. Slides into a diversified company, MTN Group continued to expand its operations to reach out new markets, preferably in infrastructures and property-related businesses, which began as a natural progression from its experience in the construction business. MTN Group is committed to building the reputation and competence as a reputable national holding and company who is serving nothing but excellent services to consumers as well as implementation of good corporate governance in every line of its business.

Multitech Trans Nusantara

<ul>
	<li>Melaksanakan fungsi technology clearinghouse (TCH) dengan mempelajari Al technology stack, algoritma machine learning, framework deep learning, dan state-of-the-art tenologi Al (bias berdasarkan hype cycle) atau roadmap/strategi Al dari customer.</li>
	<li>Mempersiapkan program audit tahunan dan jadwal audit sistem Al.</li>
	<li>Menyusun audit checklist Al untuk mengevaluasi model, data, dan performa sistem.</li>
	<li>Mengumpulkan informasi awal terkait arsitektur, algoritma, dan data Al yang digunakan.</li>
	<li>Memeriksa infrastruktur Al, model, dan data, mencatat potensi bias dan kerentanan.</li>
	<li>Memastikan kepatuhan terhadap regulasi Al dan standar etika seperti privasi dan fairness.</li>
	<li>Mendeteksi kerentanan Al, termasuk manipulasi model dan bias algoritmik.</li>
	<li>Menginvestigasi keseluruhan adanya kemungkinan kesalahan dalam training, validation, dan deployment model Al, serta menganalisis dampaknya terhadap operasi dan hasil bisnis customer.</li>
	<li>Menilai efektivitas kontrol internal Al, seperti fairness, explainability, dan governance.</li>
	<li>Menilai mutu pekerjaan setiap pengelolaan data, pengembangan model, dan integrasi Al ke sistem operasional</li>
	<li>Membuat rekomendasi perbaikan terkait pengelolaan risiko Al, pemutakhiran algoritma, dan strategi mitigasi bias atau error dalam penggunaan Al.</li>
</ul>

AI System Integrator

ALEPH PROFILE:

Hello, we noticed you taking a peek.

It all started on a stormy day in May 2006. There was rain, there was thunder, there was lightning, and there was Aleph.

Aleph is a striking group of craftsmen specialised in strategy, design and technology. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients. Bold clients who see the future of user-centric experience and engage Aleph as their rocket fuel.

ALEPH CULTURE:

We’ve grown from a garage operation to a staff strength of 300 and growing across Singapore, Indonesia, Malaysia, Vietnam and Thailand; but we still maintain a boutique company feel and culture within each local market. This is what bonds us and yet frees us enough to apply our unique talents, to deliver functional and flexible solutions, to dream big and to make it happen within this part of the world.

First discovered in 2006 the Alephian is a rare species. As a highly collaborative species, the Alephian loves to gather together and exercise great creativity to accomplish large difficult projects for its counter part in the natural hierarchy: “the client”.

The Alephian’s natural habitat is in the mobile and internet space where its nimble fingers and outstanding control of Wacom pens creates beautiful websites, apps, and campaigns.

A peculiar characteristic is the Alephian ability to communicate relevant information consistently. This is highlighted by a Friday morning tradition where they gather around food and exchange knowledge. This appears to be an effort to become a better group of species.

When not at work, Alephians can be found enjoying Southeast Asia’s beautiful resorts and beaches, planning a theme party or cycling together. And if you ever walk by, put your hand up. Alephians love giving high fives.

Aleph Labs

Who we are

Aleph is a creative engineering company comprising a striking group of craftsmen specialised in strategy, design, technology, and marketing. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients who see the future and engage Aleph as their rocket fuel.

Role Description

The Motion Designer is responsible for visual effects, animations and other techniques to create artwork for the media such as web, mobile apps &amp; editing video footage and adding effects/elements to enhance the motion graphics.

Key Responsibilities

● Prepare design plan, concept and layout for motion graphic project.

● Create and deliver motion graphics in various media including web, mobile, etc.

● Work with creative teams to understand project scope and objectives.

● Assist in selecting audio, video, colors, animation, etc for graphic design.

● Work with other designers to resolve technical and/or design issues.

● Edit raw video footage and add effects/elements to enhance motion graphics.

● Research and analyze best design techniques and solutions to create motion

graphics.

● Assist in designing and creating storyboards.

● Participate in a brainstorming session to share new design perspectives and ideas.

● Maintain up-to-date knowledge about latest graphic design techniques.

● Ensure compliance with company guidelines and design standards.

Motion Designer

OCBC Indonesia (formerly known as OCBC NISP) is the fourth oldest bank in Indonesia, which was founded in April 4th 1941 in Bandung under the name of NV Nederlandsch Indische Spaar En Deposito Bank.

OCBC Indonesia then grown to be a solid and dependable bank, especially in providing service for small business segments. It officially became a commercial bank in 1967, Foreign exchange bank in 1990 and public corporate in Indonesia Stock Exchange in 1994.

In the end of 1990, OCBC Indonesia managed to pass the Asia monetary crisis and the fall of banking industry without any recapitalization obligation aid from the government. OCBC Indonesia became one of the first few banks to resume lending during the crisis. This initiative enabled the Bank to note a high growth.

OCBC Indonesia good reputation and its promising growth has attracted the interest of International Finance Corporation (IFC), a part of World Bank Group, which then became a shareholder in 2001-2010 and from OCBC Singapore which then became the shareholder OCBC Indonesia. 

With the support from OCBC Bank-Singapore, OCBC Indonesia has implemented aggressive programmes to strengthen the infrastructure, human resources, information and technology, as well as office networking.

PT Bank OCBC NISP, Tbk is licensed and supervised by the Otoritas Jasa Keuangan (OJK) and is an LPS participant.

PT Bank OCBC NISP, Tbk

Responsibilities:

 

Yellow Team

<ul>
	<li>As a Security Architect - Create and enhance security architecture</li>
	<li>Assessing complex IT environments and mapping the data flow of the through systems/applications and organizational functions.</li>
	<li>Architecting and designing cybersecurity solutions for multi-tenant managed security services environment</li>
	<li>Designing shared services / cloud infrastructure environment</li>
	<li>Acting as an expert in cyber defense activities, and building of substantial experience in design, implementation and validation phases for security monitoring projects (SIEM architecture design, IDSP deployment).</li>
	<li>Facilitating architecture sessions to develop enterprise security architecture that fits within clients existing environment.</li>
</ul>

 

Green Team [Vacancy Closed]

<ul>
	<li>Design and Implement Security Solutions: Develop and configure network security architecture, including firewalls, VPNs, and intrusion detection systems.</li>
	<li>Monitor Network Traffic: Continuously analyze network traffic for anomalies and potential threats, using security information and event management (SIEM) tools.</li>
	<li>Conduct Risk Assessments: Regularly evaluate network security measures and conduct vulnerability assessments to identify weaknesses.</li>
	<li>Documentation and Reporting: Maintain documentation of network security policies, procedures, and incidents, providing detailed reports to management.</li>
</ul>

 

Blue Team (L1 Analyst) [Vacancy Closed]

<ul>
	<li>Act as Incident first responder for a 24/7 SOC Operations</li>
	<li>Monitor security sensors and review logs to identify network anomalies or intrusions</li>
	<li>Perform initial analysis of security alerts</li>
	<li>Escalate security incidents using established policies and procedures in a timely manner</li>
	<li>Work with clients to analyse potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s)</li>
	<li>Perform Response action based on standardize workflow</li>
	<li>Assist with the development of incident response plans, workflows, and SOPs</li>
	<li>Provide threat and vulnerability analysis security advisory services</li>
</ul>

 

Red Team [Vacancy Closed]

<ul>
	<li>Deliver Red Team Exercises</li>
	<li>Conduct state-of-the-art penetration testing against web applications, network infrastructures, user workstations, network appliances and other devices and technologies.</li>
	<li>Manual and automated security testing of Web applications, APIs, and Mobile Applications.</li>
	<li>Do code review</li>
	<li>Static and Dynamic testing (SAST &amp; DAST) of thick applications</li>
	<li>Develop Proof-of-Concept (PoC) for the identified vulnerabilities.</li>
	<li>Provide remediation guidance to identified vulnerabilities.</li>
	<li>Develop and execute security testing project plans</li>
</ul>

IT Security Engineer

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

The Digital Strategist is primarily responsible for handling clients that purchase AgentPro, Semi-Custom, ImagineStudio, and True Custom website products. 

Job Responsibilities: 

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Keep the project timeline within the approved schedule.</li>
	<li>Assist in tracking web project issues and drive their resolution. </li>
	<li>Create project status reports and deliver status updates to clients and managers. </li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Keep up to date with current design trends – primarily in web design, but also in other fields as well </li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Must undergo and pass Advanced IDX training. </li>
</ul>

Digital Strategist | Remote

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

<ul>
	<li>Assist our clients in their project’s production process.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Try to keep the project timelines within the approved schedule.</li>
	<li>Continuously add value to our clients through top tier-customer service and developing “best-in-class” products/services with our product development team .</li>
	<li>Work with team members to develop creative solutions for clients and their website.</li>
	<li>Create an environment cultivating a high-level of customer service, excellence and performance for the team</li>
	<li>Report department performance on a weekly basis: important issues, what went well and what could be improved</li>
	<li>Stay up to date with industry best practices</li>
	<li>Regularly coordinate with the client and production teams regarding any new/updated processes or products</li>
	<li>Give feedback to the management team to improve products, services and customer experience.</li>
	<li>Maintain an objective approach on keeping clients happy and coming back for more work</li>
</ul>

Website Project Coordinator | Remote

The Project Manager's primary responsibility is to be the main point of contact for our clients who have purchased our AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

They also:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the development team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
</ul>

Responsibilities include:

<ul>
	<li>Manage the website projects in production.</li>
	<li>Must maintain excellent customer relationship.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and manager.</li>
	<li>Determine what our clients’ goals are and provide expert advice on how clients can achieve these goals.</li>
	<li>Is responsible in ensuring that our clients are provided the services that they need in order to achieve their business goals.</li>
	<li>Provide support on internal and client projects.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be Proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.</li>
	<li>Should not have more than 1 Valid escalation or escalation that lead to cancellation for the last trimester.</li>
	<li>Is able to zero out non-contacts every end of the week.</li>
	<li>Undergo and pass Advanced IDX training.</li>
</ul>

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Art & Craft Teacher at Multimedia Nusantara School