PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001.

Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Analyze large amounts of information to discover trends and patterns</li>
	<li>Analyze data related to or within the scope of finance to develop company business recommendations (Business Improvement)</li>
	<li>Create data modeling to enrich the analysis of company financial parameters</li>
</ul>

Financial Analytic Specialist

Astra Financial is a brand of the financial services division of PT. Astra International Tbk. Astra Financial manages 12 business entities; Astra Credit Companies, FIFGROUP, Toyota Astra Finance, Komatsu Astra Finance, Surya Artha Nusantara Finance, Asuransi Astra Buana, Astra Life, Astra Ventura, Dana Pensiun Astra, MauCash, AstraPay and Moxa.

Astra Financial is one of Astra’s seven business divisions, in addition to Automotive, Heavy Equipment, Mining, Construction and Energy, Agribusiness, Infrastructure and Logistics, Information Technology, and Property.

With a value proposition in the form of best value, integrated and speed, Astra Financial always prioritizes the “Prudent” principle and applies good governance in running the business in all financial services. Astra Financial has a mission to become a partner for the Indonesian people to maximize their financial potential and enable the community to prosper.

Astra Financial

<ul>
	<li>Full ownership of scoping, planning and running white and grey box penetration tests against identified systems, using professional penetration testing tools</li>
	<li>Provides periodic penetration testing and professional analysis of Mobile App and APIs in Microservices Environment</li>
	<li>Assist to design log aggregation pattern and criteria using ELK or Splunk Core, for easier threat findings</li>
	<li>Liasing with Security Operation Center Team (SoC) in monitoring Threats</li>
	<li>Analyse and triage information security incident using our existing Service Level management flow</li>
	<li>Escalate high priority information security incident to supervisor.</li>
	<li>Research on recent information security trends - using threat intel or other appropriate tools/scanner</li>
	<li>Conduct scheduled Vulnerability Management</li>
</ul>

Penetration Tester

<ul>
	<li>Mengembangkan dashboard untuk monitoring data dan menghasilkan informasi yang bisa ditindaklanjuti dan dapat digunakan oleh pengambil keputusan untuk mengarahkan bisnis</li>
	<li>Menganalisa data, membuat perencanaan, serta mengimplementasi inbound maupun outbound CRM campaign</li>
	<li>Menganalisa data, membuat perencanaan, serta mengimplementasi automation campaign</li>
	<li>Bertanggungjawab atas pembuatan material untuk email marketing, push notifications, landing page, forms, dan lainnya.</li>
</ul>

CRM Analyst

<ul>
	<li>Identify, analyze, and develop API dan Data Intergration flow</li>
	<li>Manage Full Life Cycle API Management</li>
	<li>Actively create ideation: automation, optimizing logic, etc to improve API Quality</li>
	<li>Securing and maintain performance of API</li>
	<li>Analyse and execute of potential provider and consumer for company growth</li>
</ul>

API Developer

<ul>
	<li>Performing statistical tests on large datasets to determine data quality and integrity</li>
	<li>Evaluating system performance and design, as well as its effect on data quality</li>
	<li>Collaborating with database developers to improve data collection and storage processes</li>
	<li>Running data queries to identify coding issues and data exceptions, as well as cleaning data</li>
	<li>Identifying Data Governance standards in accordance with company needs, requirements, and other relevant parties.</li>
	<li>Ensuring the Data team has met / applied required minimum based on the previous job desc. Both in terms of Data Governance and Risk Management aspects.</li>
	<li>Conducting evaluation, assessment, and monitoring of compliance with governance aspects</li>
	<li>Carry out the Data team good governance by applying ISO 27001 Information Security framework</li>
</ul>

Data Quality Analyst

<ul>
	<li>Monitor and analyze security alerts and incidents, identifying potential threats and vulnerabilities.</li>
	<li>Respond to security incidents promptly, investigate security breaches, and 
	take necessary action to mitigate risks</li>
	<li>Create and maintain documentation of security policies, procedures, and incident response plans</li>
	<li>Implement and maintain All security controls in company based on Company requirement or compliance</li>
	<li>Reporting Security incident based on company requirement or compliance V</li>
</ul>

Cyber Security Engineer Analyst

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Service Culture Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze, propose, and create programs for services culture activities based on Customer Insight that in line with Asuransi Astra Culture &amp; Value. The goal of the program to be created by the Service Culture Analyst or Service Development Analyst based on Customer Insight/Behaviour is service standards (standar layanan) and behaviour (perilaku).

Service Culture Analyst

Service Improvement Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They will also track and monitor every customer interaction and our internal processes to achieve Asuransi Astra Core Values (Simple, Reliable, and Memorable Service).

<ul>
	<li>Evaluate existing services and update: (a) Process standard; (b) Socialization/communication program and training material (ensure awareness, knowledge, ability, skill, services behavior); (c) Managing business process documentation so that it is always updated &amp; excellence (Simple, Reliable, &amp; Memorable)</li>
	<li>Monitor and evaluate all operational activities in company services channel such as Garda Center, Branches, Garda Akses, Workshop, Hospital, Partners, Intermediary, and e-channel</li>
	<li>Oversee market trends and updates to identify opportunities and risks--also develop program to solve it</li>
	<li>Handle end-to-end projects in Service Management Department</li>
</ul>

*Placement: Head Office - Jakarta Selatan, TB Simatupang

Service Improvement Analyst

PT Royal Trust adalah perusahaan perdagangan yang berdiri sejak tahun 2005 dan telah memiliki ijin resmi dari BAPPEBTI dan sudah menjadi keanggotaan pada Bursa Berjangka Jakarta (BBJ) dan Kliring Berjangka Indonesia (KBI).

PT Royal Trust yang bergerak dibidang Perdagangan Berjangka Multilateral dan Perdagangan Berjangka Derivatif produk-produk yang diperdagangkan meliputi dari Emas Loco London, Foreign Exchange (Forex) dan Cross Rate.

Sebagai salah satu perusahaan perdagangan berjangka terkemuka di Indonesia, perusahaan ini telah diakui baik dari sisi kepatuhan terhadap hukum maupun kinerja keuangan dan prestasi lainnya.

Dalam aktivitas perdagangan, PT Royal Trust berpijak pada nilai-nilai profesionalisme, edukasi dan pelayanan yang berkualitas sesuai dengan standar perdagangan berjangka nasional dan internasional serta didukung oleh para professional yang berpengalaman di industri berjangka.

Melalui penyediaan informasi dan layanan berkualitas, PT Royal Trust berupaya menjaga tingkat kepuasan nasabah.

Visi
Menjadi perusahaan perdagangan berjangka dengan pangsa pasar yang luas khususnya ditingkat Nasional dengan menciptakan Image of Transparent Investment.

Misi
- Berusaha berperan aktif dalam mensosialisasikan Bursa Berjangka agar dapat diterima masyarakat dengan baik.
- Aktif dalam membangun Industri Berjangka yang transparan, kredibel, dan berintegritas.
- Memberi pelayanan purna waktu dengan sumber daya manusia yang kompeten dan profesional.

PT. Royal Trust

<ul>
	<li>Melayani complaint dan kebutuhan client</li>
	<li>Melakukan report terkait complaint dan kebutuhan client kepada divisi terkait</li>
	<li>Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan.</li>
	<li>Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan.</li>
	<li>Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan</li>
</ul>

Customer Service

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About Us:

Join our dynamic team and be the voice of our brand, helping customers across platforms like Shopee, Tokopedia, and Instagram.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

<ul>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ul>

Customer Service Gianyar

After receiving confirmation from the Financial Services Authority (OJK) on 20 January 2021 as a Buku IV Bank, PermataBank is now confirmed as one of the top 10 banking institutions in Indonesia with core capital of more than IDR 30 trillion, serving nearly 4 million customers in 62 cities in Indonesia.

In 2004, Standard Chartered Bank and PT Astra International Tbk took over PermataBank and began a massive transformation process within the organization. The combined ownership of these major shareholders increased to 89.01% in 2006. 

Bangkok Bank Public Limited ("Bangkok Bank") officially became the controlling shareholder of PermataBank on May 2020 after taking over 89.12% of PermataBank's shares from the total number of shares that have been issued and paid up by Standard Chartered Bank and Astra International. Offering innovative banking products and services, PermataBank has 304 branch offices, 2 mobile branches, 942 ATMs with access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama) and millions of ATMs worldwide that are connected to the Visa, Mastercard and Cirrus networks. 




Permata Bank

<ul>
	<li>Bekerjasama dengan team customer experience untuk merancang, membuat dan melakukan perbaikan atau pengkinian secara terus menerus untuk dashboard yang terkait dengan services di branch network</li>
	<li>Mengidentifikasi data dan informasi yang dibutuhkan untuk ditampilkan didalam dashboard</li>
	<li>Membuat laporan yang dibutuhkan untuk pengambilan keputusan terkait dengan services dan frontline Branch Network</li>
	<li>Mengirimkan lapporan yang dibutuhkan kepada leader dan top management Branch Network untuk dapat ditindaklanjuti</li>
</ul>

Specialist Service Analysis dan Reporting

<ul>
	<li>Melakukan administrasi dokumen pengajuan konsumen.</li>
	<li>Menangani dokumen yang dibutuhkan konsumen.</li>
	<li>Input data konsumen.</li>
</ul>

BFI Finance merupakan perusahaan pembiayaan dimana membantu para konsumen yang membutuhkan dana tunai untuk kepentingan usaha, pribadi maupun perusahaan yang dimana konsumen tersebut menjaminkan/menggadaikan BPKB Kendaraanya kepada BFI Finance

Customer Service Jakarta Timur

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Coordinate, communicate, and direct the team so every frontliner function, back office at the branch company and head office can run effectively to support customer end user satisfaction and implement &amp; develop service standard with related department</li>
	<li>Collecting data, analyze, &amp; evaluate voice of customer end user and ensure the further process with department &amp; branch company through mass medias</li>
	<li>Control, develop, and implement the finalization activity process and report of the project and final data from service to end user strategy that implemented by voice of customer analysis data for ensure that the condition and development went well &amp; in time</li>
	<li>Create &amp; evaluate company standard service blueprint of customer end user to satisfy customer needs or expectation consistently</li>
	<li>Maintaining customer loyal by creating event &amp; collaboration with LOB for programming</li>
</ul>

CRM Offline & Service Officer

<ul>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Mampu memberikan solusi kepada Customer yang melakukan Complain di Kantor</li>
	<li>Menawarkan Produk BFI kepada calon customer walk in di kantor</li>
</ul>

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Financial Analytic Specialist

Penetration Tester

CRM Analyst

API Developer

Data Quality Analyst

Cyber Security Engineer Analyst

Service Culture Analyst

Service Improvement Analyst

Customer Service

Customer Service

Customer Service Gianyar

Specialist Service Analysis dan Reporting

Customer Service Jakarta Timur

CRM Offline & Service Officer

Customer Service Penempatan Purwokerto