We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

<ul>
	<li>Manage and organize legal documents and files, ensuring everything is easily accessible and up to date.</li>
	<li>Gather and summarize information for attorneys, providing them with the insights they need to build strong cases.</li>
	<li>Draft essential legal documents and maintain clear communication with clients throughout the process.</li>
	<li>Handle scheduling and maintain case files, keeping everything on track and efficiently managed.</li>
	<li>File documents promptly and provide administrative support to attorneys, helping the team stay organized.</li>
	<li>Conduct legal research and assist in drafting documents to support the legal team’s efforts.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use Google and other search engines to acquire information

Research is made fast especially when employees doing the research know how savvy searches are done. Vocabulary to describe searches, knowledge in search engine operators, functions and features such as browsing history, and advanced search all allow narrowed and effective searches. Having search experts in the team is a must-have.This test measures ability to use search engines to acquire information.

Web Searching

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures the ability to express thoughts in an organized structure.

Syntax

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test unit measures the ability to paraphrase by choosing key ideas from a sentence and identifying good paraphrased versions of a sentence

Paraphrasing (Written)

Paralegal | Legal Assistant

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

He/ She will be responsible for computer systems to be more efficient or allow for more productive workflow across different departments related to computer hardware, programs, applications, and even cloud platforms.

Digital Data and Solutions

<ul>
	<li>Collaborate with the IT Infra team and internal customers to provide digital infrastructure solutions that enable business efficiency.</li>
	<li>Continuously evolves the organization’s infrastructure to facilitate and improve current and future requirements in digitalization.</li>
	<li>Conducts research and development for server and network systems optimization to improve the availability and reliability of enterprise IT services, including efficiency in the application of digitalization objectives.</li>
	<li>Provides assistance to the infra team for support and process optimization.</li>
	<li>Provides reports, project timeline, improvement plans and provides project updates on a weekly and monthly basis to the IT Digital Supervisor.</li>
	<li>Serves as project manager for outsourced activities related to Digital Infra optimization.</li>
	<li>Ensures project delivery and acceptance within projected timelines including turnover of completed digital infrastructure implementations to IT infra team (IT Infra).</li>
	<li>Ensures adherence to minimum security requirements during projects.</li>
	<li>Disseminates information related to teams on new technologies relevant to the organization.</li>
	<li>Manages 3rd party contracts and ensures conformance to agreements.</li>
	<li>Coordinates/Manages/executes tasks related to the EA directives with AP related to digitalization.</li>
</ul>

Solutions Specialist | For Benguet

This is an ofice based job in Baguio City. 

The Marketing assistant will work in close coordination with the Marketing Head to:

1. Communicate with customers via phone, email, and other means.

2. Follow-up customers with mailers.

3. Set appointment for the sales manager.

4. Perform other marketing jobs that may be assigned.

Marketing Assistant

<ul>
	<li>Monitor and observe a set of Video or CCTV footage and accurately record the necessary information for clients.</li>
</ul>

<ul>
	<li>Serve as phone support personnel to deal with client issues and collect information from them.</li>
	<li>Enter data into the database as well as to maintain and update it as necessary.</li>
	<li>Other tasks given by the Principal Client.</li>
	<li>Fielding of telephone calls;</li>
	<li>Coordination &amp; Discussion with client;</li>
	<li>Handle rent inquiries or billing issues</li>
	<li>Prepare reports and process paper works.</li>
	<li>Maintain and update an organized and accurate database records of and files.</li>
	<li>Function as back-office personnel</li>
	<li>Establishment and Proper maintenance of each client record, and files,</li>
	<li>Other job-related duties, as may arise from time to time</li>
</ul>

Online Administrative Assistant | Office Based

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.

 

How you'll contribute

<ul>
	<li>Identifies customer's needs, maintains and nurtures customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank</li>
	<li>Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank</li>
	<li>Manages/attends to customers’ complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction</li>
	<li>Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank</li>
	<li>Acts as a primary co-custodian to the Main Vault Door and Cash Safe and is tasked to conduct end-of-day verification of cash in a vault in accordance with the policies and procedures set by the Bank</li>
</ul>

New Accounts Officer Baguio

Attention Teachers, Librarians, and Marketing practitioners! 
 
Do you have a passion to be an Account Manager with a leading company in the field of education? 
 
We have the perfect opportunity for you! 
 
Our company is seeking a highly motivated a creative individual to join our team.

<ul>
	<li>As an Account Manager, you will have the unique opportunity to combine your skills to provide effective solutions that will improve schools and libraries.</li>
	<li>As a key member of our team, you will be responsible for becoming an expert in education solutions.</li>
	<li>The Account Manager will be tasked with collaborating with teachers and academic heads to improve school literacy, and research skills to benefit students nationwide. 
	 
	We Offer:</li>
	<li>A competitive salary and benefits package,</li>
	<li>A dynamic work environment that fosters creativity, innovation, and growth.</li>
	<li>We also provide travel opportunities within the Philippines and Asia to help broaden your horizons and see the world</li>
</ul>

<ul>
	<li>Join us today and make an impact in the lives of learners everywhere! Apply now and join our team of successful Account Managers.</li>
</ul>

Organizing and Planning

Persuasion and Negotiation

Action Planning

Customer Service

Communication Skills

Negotiation

Computer Literate / Basic Computer Skills

Account Manager

Will be supporting the implementation, monitoring, reporting and review of the Corporate Compliance Policy and building of Culture Of Compliance. Ensure compliance to Power Regulations, Data Privacy and Real Property.

Compliance management

<ul>
	<li>Provide internal/external requirements</li>
	<li>Draft contract terms and conditions</li>
	<li>Review contract</li>
	<li>Cascade contract</li>
	<li>Execute contract (To be captured under compliance/SLA)</li>
	<li>Monitor execution of the contract (Part of LLOR compliance)</li>
</ul>

Compliance management (Legal &amp; Compliance)

<ul>
	<li>Stalk/Check upcoming power industry requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Attend upcoming power industry requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Secure copies of legal requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Identify applicable legal requirement, consult/inform complying department/section</li>
	<li>Include/disseminate applicable requirements in Legal and other requirements of complying department/section</li>
	<li>If compliant, monitor/execute assigned compliance under LLOR, document proof of compliance, and update LLOR, operating reports i.e. but not limited to MAPE, Operations performance update, etc.)</li>
	<li>If not compliant, formulate an action plan to comply with the requirement.</li>
	<li>Monitor and update LLOR and develop Root Cause Analysis (RCA) and recommend action plans for non-compliance</li>
</ul>

Hedcor Compliance governance

Policy Development

<ul>
	<li>Develop/review compliance 2Ps/Compliance system</li>
	<li>Approve 2Ps/Compliance system</li>
	<li>Cascade compliance 2Ps/Compliance system to Hedcor</li>
</ul>

Policy Monitoring, Reporting &amp; Continuous Improvement

<ul>
	<li>Monitor compliance of Hedcor to the 2Ps/Compliance system, develop Root Cause Analysis (RCA), recommend action plans to resolve issues to the 2Ps/compliance system.</li>
	<li>In coordination with SME/AP, Research applicable regulations, laws, and judicial decisions and circulate to “Accountable and Responsible/s“ for further review</li>
	<li>Assist “Accountable and Responsible/s” in mapping compliance in their respective LLOR/compliance monitoring systems</li>
	<li>Assist “Accountable and Responsible/s” in the inclusion/disseminate of applicable requirements in the LLOR/compliance monitoring systems</li>
	<li>Monitor, update, and report compliance of Hedcor group</li>
	<li>For non-compliance, trigger/monitor the formulation of corrective/preventive compliance plans of “Accountable and Responsible/s”</li>
</ul>

Compliance Management - Data Privacy

<ul>
	<li>Program planning</li>
	<li>Review of PIA with process owners and facilitate for its approval</li>
	<li>Develop/review/ facilitate review, approval, and cascade of DP manual</li>
	<li>Develop, execute and recommend action plans for DP compliance test plan</li>
	<li>Monitor, update, and report DP compliance. For non-compliance, trigger/monitor the formulation of corrective/preventive compliance plans of “Accountable and Responsible/s”</li>
</ul>

RPT payment

<ul>
	<li>Create a timeline of plant improvements consistent with the O&amp;M timeline</li>
	<li>Prepare a sworn statement, facilitate its review and approval, and submission to the Assessor</li>
</ul>

RPT protest

<ul>
	<li>Prepare a protest letter, facilitate its review, approval, and submission to the Treasurer.</li>
	<li>Prepare filing fee, petition support documents, monitor and update progress of the petition from LBAA to SC.</li>
</ul>

Compliance Specialist | For Benguet

He/ She will be responsible for making sense of any data it collects from different departments to build databases and define data elements, keeping the data structure standard across the organization.

Digital Data and Solutions

<ul>
	<li>Collaborate with team members and internal customers to provide Digital solutions as required by customers. Ensures proper monitoring and documentation.</li>
	<li>Optimize processes in the organization with the latest technologies, and develop innovations that add value to the company. </li>
	<li>Conducts research on the latest software and application technology and trends with the intent to define applicability in the organization.</li>
	<li>Develops prototypes &amp; tools, and proof of concept using the latest technology platforms relevant to business efficiency., if applicable.</li>
	<li>Provides reports, project timeline, improvement plans and provides project updates on a weekly and monthly basis to the IT Digital Supervisor.</li>
	<li>Come up with a product model that will include the following: Data Flow Diagram, algorithms, Data Dictionary, ER diagram, front-end design, and backend design.</li>
	<li>Develop the integration of all data sources and applications using agreed platforms based on customer requirements. Develop a data map that shows employees how they should use and interpret the data</li>
	<li>Serves as project manager for outsourced activities related to digital application development and optimization.</li>
	<li>Ensures project delivery and acceptance within projected timelines including turnover of completed digital applications.</li>
	<li>Administer, organize and maintain all data sources in the organization.(Data Warehouse/Data Lake)</li>
	<li>Disseminates information related to teams on new technologies relevant to the organization</li>
	<li>Manages 3rd party contracts and ensures conformance to agreements.</li>
	<li>Coordinates/Manages/executes tasks related to the EA directives with AP related to digitalization.</li>
</ul>

Data Specialist | For Benguet

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Performs preventive maintenance on a monthly basis on all hardware equipment for office sites</li>
	<li>Isolates, reconfigures, troubleshoots, repairs/replaces and pulls out all defective hardware equipments within the standard response time set for each site</li>
	<li>Provides 2nd level of technical support in solving hardware and Windows Operating Systems-related issues by assisting site support and office personnel on minor hardware and software configurations via onsite or relay chat nationwide</li>
	<li>Isolates, troubleshoots and conducts on-site repairs, if applicable, on all defective equipments and peripherals of sites</li>
	<li>Performs staging of hard disks for server disk upgrade, deployment and database back-up nationwide</li>
	<li>Performs staging, hardware testing, software installation and configuration of all server computer workstations and peripheral for roll-out of new sites</li>
	<li>Provides support specifically on hardware for special events, trade fair and exhibits</li>
	<li>Prepares weekly and monthly status report on hardware/software to be submitted to Sr. Field Services Engineer for review and endorsement to the Field Services Manager</li>
	<li>Performs other job related tasks that may be assigned by his superiors from time to time</li>
</ul>

Junior Field Service Engineer | IT | CAR

<ul>
	<li>Our accounting staff will be the primary person in charge of bookkeeping, preparation of financial reports and drafting financial statements.</li>
	<li>Addtional regular tasks include payroll checking and preparation, check preparation and disbursement.</li>
	<li>Other recurring tasks would be tax compliance, governmenet agency complaince, and applying for business permits.</li>
	<li>Will work closely with the Accountant of the company</li>
</ul>

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