Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

As Remedy’s Skin Advisor, you will play a pivotal role in delivering exceptional customer service and patient solutions by understanding our clients' skincare needs and recommending tailored solutions. You will be responsible for creating a positive and informative experience for potential customers, helping them on their journey to healthier, more beautiful skin. You will report directly to the Branch Clinic Manager.

Responsibilities

<ul>
	<li>Act as the first point of contact for clients seeking skincare consultations and treatment guidance, both in-clinic and via phone calls.</li>
	<li>Listen attentively to clients to understand their skincare concerns, goals, and overall needs.</li>
	<li>Conduct thorough and personalized skin consultations to assess clients’ skin conditions and determine suitable treatments and products.</li>
	<li>Provide tailored skincare recommendations based on individual assessments, ensuring accuracy and safety in all treatment suggestions.</li>
	<li>Educate clients on Remedy Skintech’s treatments, products, proper usage, expected results, and aftercare instructions.</li>
	<li>Actively engage with customers to build strong relationships, nurture loyalty, and encourage repeat business.</li>
	<li>Maintain exceptional customer service throughout the client journey, ensuring satisfaction at every touchpoint.</li>
	<li>Demonstrate and guide customers on the correct use of premium skincare products.</li>
	<li>Maintain stock levels and ensure the retail and consultation areas are well-organized, clean, and presentable.</li>
	<li>Assist with inventory management, retail operations, and administrative tasks such as scheduling and follow-ups.</li>
	<li>Maintain accurate and updated client records and documentation.</li>
	<li>Stay informed about the latest skincare trends, technologies, and products to provide informed recommendations.</li>
	<li>Collaborate closely with the team to ensure a seamless client experience and consistent service delivery.</li>
	<li>Meet and exceed sales targets and revenue goals through effective consultation and client engagement.</li>
</ul>

Skin Consultant

About the role 
 
Remedy Skintech, Inc. is seeking a professional and welcoming Front Desk Receptionist to join our team in a full-time capacity at our Greenhills San Juan location in Metro Manila. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive impression of our company and ensuring smooth daily operations. This position is essential to maintaining the professional standards and customer service excellence that Remedy Skintech is known for.

What you'll be doing 
 

<ul>
	<li>Greeting and welcoming clients, patients, and visitors with a friendly and professional manner upon arrival</li>
	<li>Managing the reception desk, including answering phones, taking messages and directing calls to appropriate departments or staff members</li>
	<li>Scheduling and confirming appointments using our booking systems, ensuring accuracy and organisation</li>
	<li>Processing client check-ins and check-outs, including collecting necessary information and payments</li>
	<li>Maintaining accurate records of visitor logs, appointment schedules, and client inquiries</li>
	<li>Providing information about Remedy Skintech services and treatments to enquiring clients</li>
	<li>Managing the reception area to ensure it remains clean, organised and welcoming at all times</li>
	<li>Assisting with administrative tasks such as filing, photocopying and data entry as required</li>
	<li>Coordinating with other departments to ensure client needs are met promptly and professionally</li>
	<li>Handling cash and card transactions accurately and securely</li>
</ul>

Front Desk Receptionist

Talento Solutions Inc. is a Philippine-based HR, recruitment, payroll outsourcing, and manpower services company that provides end-to-end workforce management solutions for businesses across different industries. The company focuses on helping organizations streamline their hiring, HR operations, employee management, and compliance processes.

Talento Solutions Inc.

The Recruiter is responsible for managing the end-to-end recruitment process for BPO positions. This includes sourcing, screening, interviewing, and endorsing qualified candidates while ensuring hiring targets, quality standards, and turnaround times are achieved. The role works closely with hiring managers and operations teams to fulfill staffing requirements in a timely and efficient manner.

Key Responsibilities

<ul>
	<li>Manage the full recruitment cycle from job posting to onboarding.</li>
	<li>Source candidates through job portals, social media, employee referrals, job fairs, and other recruitment channels.</li>
	<li>Screen resumes and conduct initial interviews to assess candidates' qualifications, skills, and cultural fit.</li>
	<li>Schedule interviews with hiring managers and coordinate the recruitment process.</li>
	<li>Administer pre-employment assessments and facilitate background and reference checks as required.</li>
	<li>Maintain regular communication with candidates throughout the hiring process to ensure a positive candidate experience.</li>
	<li>Prepare and extend job offers and assist candidates with pre-employment requirements.</li>
	<li>Monitor recruitment metrics such as time-to-fill, hiring fulfillment, candidate endorsement turnaround, and offer acceptance rate.</li>
	<li>Build and maintain a strong talent pipeline for current and future hiring needs.</li>
	<li>Develop and maintain relationships with schools, job placement offices, and other recruitment partners.</li>
	<li>Ensure all recruitment activities comply with company policies and labor regulations.</li>
	<li>Maintain accurate recruitment records and update the Applicant Tracking System (ATS) or recruitment database.</li>
	<li>Participate in job fairs, career events, and other employer branding initiatives.</li>
	<li>Perform other recruitment-related duties assigned by management.</li>
</ul>

Relationship Management

Persuasion and Negotiation

Complex Problem-Solving

Attention to Detail

Customer Service

Time Management

Communication Skills

Recruiter

As an Operations Supervisor, you will be responsible for leading the efficient operational delivery of advanced skin solutions that work within the clinic. You will manage every aspect of the day to day clinic operations, ensuring the highest quality of service is provided for patients, whilst driving sales and improving staff performance.

Key Responsibilities:

<ul>
	<li>To lead, motivate and manage clinic staff to encourage a high performing team – Appraise, encourage and support clinic staff – Ensure all staff are trained effectively and manage performance/conflict where necessary.</li>
	<li>Deliver industry leading customer service that takes us from “Good to Great”</li>
	<li>Develop and maintain a customer focused culture within the clinic that delivers high standards of service and creates long term relationships with clients.</li>
	<li>Manage client expectations by reporting and managing all client complaints in line with company protocol where necessary</li>
	<li>Effective staff rotating - Ensuring we have the right people in the right place at the right time enabling full clinic optimisation. Using every possible opportunity to facilitate clinic efficiency</li>
	<li>Plan and implement stock control to maximize sales and minimize any stock loss</li>
	<li>Ensure all organizational audit, policies and protocol standards are met at all times</li>
	<li>Ensure continual review of administration and operational procedures within clinic to certify full health and safety within clinic while increasing the efficiency and effectiveness of the clinic</li>
</ul>

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