Since 2010, Gositus has helped businesses grow through websites, e-commerce, mobile apps, ERP solutions, digital transformation, and digital marketing. We work as a long-term partner, not just a vendor —  to connect their digital presence, business systems, and marketing around clear goals.

Our next chapter is AI transformation — making AI the operating system behind our agency, connecting tools, knowledge, and workflows to get more done. Our focus is practical: simplify everyday work, explore better solutions, and keep raising the quality of what we deliver.

On the creative side, meet our sister company, Roku Studio, whose work spans 360° marketing, brand activations, social media, and content production. Together, we’re building an ecosystem where creativity meets tech.

We welcome fresh ideas, and the initiative to make them happen. Bring your curiosity, challenge how things are done, and help turn “what if?” into work that makes a real impact.

Gositus

We're hiring a People &amp; Operations Officer (HRGA) who turns "who's handling this?" into "already sorted." You make the office a better place to work—with organized documents, well-managed assets, and fewer everyday headaches. 
If you've ever thought "there has to be a smarter way to do this"—you'll have plenty to work with here.

📍 Pluit, North Jakarta (On-site) | 🕘 Full-Time

Gositus is a digital agency evolving into a Smart Agency, with AI built into how we think, work, and deliver. We take initiative, move quickly, get the details right, and see things through—from client projects to keeping the office running. 
–––

🧠 AI Fluency — Our #1 Requirement

We hit our AI usage limit most weeks. If that sounds normal to you, keep reading. 
You don't just ask AI questions—you build with it, automate with it, and check its work before anyone else sees it.

People &amp; Operations (HRGA) Scope

<ul>
	<li>HR Administration: Keep people processes on track—onboarding, offboarding, attendance, leave, and performance reviews.</li>
	<li>HR Recruitment: Help us find the right people—sourcing, screening, and interviews.</li>
	<li>Office &amp; Facilities: Make the office work better—comfortable, tidy, well-maintained.</li>
	<li>Documents: Give every document a proper home—structures people can actually navigate.</li>
	<li>Inventory &amp; Licenses: Know what we own—assets, licenses, assignments, renewal dates.</li>
	<li>Vendors &amp; Purchasing: Shop like it's your own money—right vendor, right price, right quality.</li>
	<li>Permits &amp; Administration: Stay ahead of the paperwork—renewals before deadlines become problems.</li>
	<li>AI &amp; Automation: Make everyday work smarter—build and verify AI workflows across office ops, documents, and HR.</li>
</ul>

People & Operations Officer

LinkIT 360 is an information technology and digital solutions company specializing in mobile Value-Added Services (VAS), digital platforms, software development, system integration, and technology-based business solutions.

We support telecommunications operators, enterprises, government institutions, and strategic partners in developing, implementing, and monetizing scalable digital solutions. With operations and business exposure across Southeast Asia, LinkIT 360 combines technology, commercial strategy, and industry expertise to deliver reliable solutions that drive revenue growth, operational efficiency, and digital transformation.

LinkIT 360

Leading the development and growth of AirPay as a Payment Gateway Aggregator by building strategic partnerships with Payment Service Providers (PSPs), payment gateways, banks, e-wallets, acquirers, mobile operators, merchants, and technology partners.

<ul>
	<li>Lead the growth and development of AirPay as a Payment Gateway Aggregator across Indonesia and international markets.</li>
	<li>Develop and manage strategic partnerships with PSPs, payment gateways, banks/acquirers, e-wallets, merchants, mobile operators, and technology partners locally and internationally.</li>
	<li>Drive revenue, transaction volume, merchant acquisition, and overall business profitability.</li>
	<li>Develop pricing strategies, commercial models, and business development initiatives for domestic and international markets.</li>
	<li>Lead payment product development and continuously improve business processes and payment solutions.</li>
	<li>Lead commercial negotiations and manage relationships with merchants and strategic partners, including international partners.</li>
	<li>Collaborate with Product, Technology, Operations, Finance, Risk, and Compliance teams to ensure smooth business operations.</li>
	<li>Lead, manage, and develop the AirPay team to achieve business targets.</li>
</ul>

Head of AirPay

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

Business &amp; People Partnering

<ul>
	<li>Partner with leaders to understand business priorities, provide people insights, and act as a trusted advisor and constructive challenger on people and organizational matters.</li>
</ul>

Organization &amp; Workforce Planning

<ul>
	<li>Support organization design, workforce planning, MPP, role clarity, and organizational changes to ensure the right structure and capability are in place.</li>
</ul>

Talent &amp; Leadership

<ul>
	<li>Drive talent reviews, succession planning, career development, promotion, retention, and leadership development for critical talent and roles.</li>
</ul>

Performance Management

<ul>
	<li>Partner with leaders to manage performance effectively, including goal setting, performance reviews, calibration, and performance improvement.</li>
</ul>

Employee Relations &amp; People Risk

<ul>
	<li>Support complex employee cases, performance issues, disciplinary matters, and Industrial Relations while ensuring appropriate risk management and collaboration with relevant stakeholders.</li>
</ul>

People Programs &amp; Employee Experience

<ul>
	<li>Lead the implementation and adoption of key People initiatives across the assigned functions, ensuring programs are translated into practical business actions.</li>
</ul>

People Analytics &amp; Insights

<ul>
	<li>Use people data and business insights to identify trends, risks, and opportunities, and provide actionable recommendations to leaders.</li>
</ul>

Cross-functional Collaboration

<ul>
	<li>Work closely with People COEs and other stakeholders to ensure People solutions are aligned with business needs and effectively executed. 
	 </li>
</ul>

People Partner

<ul>
	<li>Develop and execute business development strategies to achieve company revenue and growth targets.</li>
	<li>Identify and develop new business opportunities across telecommunications, government, BUMN, enterprise, and strategic partner sectors.</li>
	<li>Build and maintain strong relationships with C-level executives, government stakeholders, telco operators, corporations, and technology partners.</li>
	<li>Understand customer business and operational challenges, then work with Product and Technology teams to develop relevant solution concepts.</li>
	<li>Lead opportunities from customer discovery, requirement gathering, solution development, proposal/tender preparation, negotiation, through contract closing.</li>
	<li>Develop new business opportunities beyond LinkIT's existing product portfolio based on customer needs and market opportunities.</li>
	<li>Prepare and manage commercial proposals, RFP/RFQ/tender documents, business cases, and commercial models.</li>
	<li>Evaluate project opportunities from both commercial and technical perspectives, including revenue potential, margin, investment, and implementation risks.</li>
	<li>Collaborate with Product, Technology, Engineering, Finance, Legal, and Operations teams to ensure successful project delivery.</li>
	<li>Monitor sales pipeline, revenue forecasts, market trends, and competitor activities, and provide strategic recommendations to management.</li>
	<li>Lead, coach, and develop the Business Development team.</li>
</ul>

This test measures the ability to relate and respond appropriately to different situations.

Dealing with Irate Customers

This test unit measures the ability to understand customer profiles and product information and use that to leverage products based on customer needs

Selling skills of an employee can make or break a company. Presenting a sales pitch is not the only responsibility of a sales person. To keep customers buying, sales people need to constantly understand and link changing customer profiles to the product or service.  Business growth is inevitable when employees show ability in selling . This test measures the ability to understand customer profiles and product information to sell a product.

Selling

This test measures ability to phrase ideas better and use or recognize intonation to convince another towards a desired outcome.

Showing ability to convince people to a perspective is a valuable skill. Persuasion is definitely not limited to employees whose job is sales-oriented. Framing arguments, presenting evidence, and connecting with others on an emotional level are all very powerful in convincing employees to perform or to take appropriate action. Hiring employees with this ability helps a great deal in the implementation of strategy and company goals. This test measures ability to persuade another towards a desired outcome.

Persuasion Skills

Head of Business Development

﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿PT Trimegah Sekuritas Indonesia Tbk (the Company) was established on May 9, 1990 under the name PT Trimulya Securindolestari based on Deed No. 64 dated May 9, 1990, which subsequently changed to PT Trimegah Securindolestari on May 28, 1990 based on Deed No. 227 dated May 28, 1990. The deeds were made before Rachmat Santoso, S.H., Notary in Jakarta, and have been announced in State Gazette of the Republic of Indonesia No. 80 dated October 5, 1990, Supplement No. 3832. The Company earned Broker-Dealer License and Underwriting License from Bapepam & LK (now the Financial Services Authority) in 1992 and 1993.

On October 12, 1999, the Company changed its name to PT Trimegah Securities Tbk based on Deed No. 17 dated October 12, 1999 made before Fathiah Helmi, S.H., Notaris in Jakarta and have been announced in State Gazette of the Republic of Indonesia No. 90 dated February 1, 2000, Supplement No. 522, and on January 31, 2000 the Company listed its shares on the Jakarta Stock Exchange (now the Indonesia Stock Exchange) with the stock code “TRIM”.

On January 31, 2011, PT Trimegah Asset Management, subsidiary of the Company, earned its business license as Investment Management Company. PT Trimegah Asset Management provides a variety of equity, balanced, fixed income and money market funds tailored to the needs of corporate clients, financial institutions and pension funds.

To comply with the Financial Services Authority Regulation No. 20/POJK.04/2016 on the Licensing of Securities Companies that Undertake Business Activities as Underwriters and Broker-Dealers, effective as of July 29, 2016, the Company changed its name to PT Trimegah Sekuritas Indonesia Tbk based on Deed No. 70 dated June 20, 2016 made before Fathiah Helmi, S.H., Notary in Jakarta.

Equity Trading Division provides equity sales service in primary market and equity brokerage service in secondary market for retail and institutional clients. Fixed Income Trading Division provides fixed income securities sales service in primary market and fixed income securities brokerage service in secondary market such as Government Bonds, corporate bonds, Retail Government Bond, Retail Savings Bond, Retail Sharia Government Bond, and Savings Sharia Government Bond. Investment Banking Division provides equity and fixed income securities underwriting service as well as financial advisory service, including merger & acquisition, divestment, valuation, due diligence, corporate restructuring and financing and arranger.

Starting April 2014, the Company also conducts activity as Mutual Fund Selling Agent for retail clients. To complete the services, the Company also provides online transaction facility for retail clients to invest in equity and mutual funds.

On December 6, 2017, the Company earned Approval for Other Business Activity as Arranger, and Approval for Other Business Activity as Financial Advisor on September 21, 2018.

PT Trimegah Sekuritas Indonesia Tbk is Securities Company Member of the Indonesia Stock Exchange. PT Trimegah Sekuritas Indonesia Tbk and PT Trimegah Asset Management are licensed, registered and supervised by the Financial Services Authority.

Mission
Educate and create wealth for the community through unique and professional investment experience

Vision
Be most preferred destination for financial services in the region

Core Values
 Integrity - Zero-tolerance policy for issues of integrity
Client-First - Consistent mindset to prioritize clients need over our own
Excellence - Commitment to delivering the highest quality product in all we do
Fairness - Give credit where it is due, own up to mistakes, think of others
Creativity - Creativity creates advantage; have courage to speak out

Trimegah Sekuritas Indonesia

Define and drive development roadmap aligned with business and product strategy

<ul>
	<li>Clear alignment between technology initiatives and business priorities; well-communicated and actionable roadmap</li>
</ul>

Lead delivery of web, mobile, trading, and integration systems

<ul>
	<li>Consistent, timely, and high-quality delivery of projects and enhancements</li>
</ul>

Ensure scalable, maintainable, and high-performance system architecture

<ul>
	<li>Robust and future-ready architecture with minimal technical debt and rework</li>
</ul>

Oversee stability and performance of trading platforms including fixed income systems

<ul>
	<li>High system reliability, strong performance, and minimal disruption to trading activities</li>
</ul>

Establish coding standards, SDLC practices, and CI/CD implementation

<ul>
	<li>Efficient development cycles, improved code quality, and streamlined deployment processes</li>
</ul>

Oversee testing strategies, environment management, and release governance

<ul>
	<li>High-quality releases with minimal defects and well-controlled deployments</li>
</ul>

Collaborate with internal stakeholders and manage external vendors/partners

<ul>
	<li>High stakeholder satisfaction and effective vendor performance</li>
</ul>

Ensure compliance with regulatory, security, and internal IT policies

<ul>
	<li>Adherence to compliance standards and audit readiness</li>
</ul>

Head of IT Development

Lebih dari sekadar kasir digital, POSe adalah solusi Point of Sale (POS) dan pembayaran masa kini! 🚀 POSe menghadirkan teknologi manajemen bisnis terintegrasi untuk bantu kembangkan usaha agar selalu up-to-date dengan perkembangan zaman.

POSe

Job Description

<ul>
	<li>Kepemimpinan &amp; Anggaran: Menyusun strategi, mengelola budget operasional, dan memimpin tim General Support (Procurement, Warehouse, Asset, Repair, OB, Driver).</li>
	<li>Pengadaan &amp; Vendor: Mengawasi pengadaan barang/jasa, negosiasi, dan evaluasi performa vendor.</li>
	<li>Manajemen Aset &amp; Gudang: Mengontrol pendataan, stock opname, mutasi, disposal, serta kelancaran logistik dan gudang di pusat maupun regional.</li>
	<li>Fasilitas Kantor &amp; Pemeliharaan: Memastikan operasional fasilitas kantor, kebersihan, keamanan, kendaraan, serta perbaikan aset sesuai SLA.</li>
	<li>SOP, Risiko, &amp; Legal: Menyusun SOP GS, mengidentifikasi risiko operasional, serta mengurus dokumen legal dan perizinan.</li>
	<li>Koordinasi &amp; Pelaporan: Menjadi penghubung lintas divisi (Finance, HR, IT, Legal), menyusun laporan berkala, dan melakukan efisiensi/digitalisasi proses kerja.</li>
</ul>

Head of General Support

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

 

About this role

As the Head of Customer Experience, you’ll own the strategy and transformation of Astro’s end-to-end experience across Customers, Operations, and Mitra. Your mission is to build a scalable, data-driven, and technology-enabled CX function that can keep pace with Astro’s growth including automating high-volume inquiries, improving complaint resolution, and turning customer and operational insights into meaningful improvements.

Strategic Responsibilities

<ul>
	<li>As our Astronaut, your missions are:</li>
	<li>Own CX Strategy &amp; Roadmap: Define CX strategy, OKRs, standards, organization structure, and roadmap across Customer, Hub, and Mitra experience.</li>
	<li>Build Scalable CX Operations: Develop inquiry and complaint segmentation based on customer type, case type, and severity to support high-volume operations.</li>
	<li>Lead CX Automation &amp; AI: Drive automation of routine inquiries and develop AI-enabled solutions while ensuring human touch for complex complaints.</li>
	<li>Expand Customer &amp; Mitra Experience: Build integrated complaint/inquiry management across Customer, Hub Operations, and Mitra, including satisfaction measurement.</li>
	<li>Drive Root-Cause Improvements: Partner with Operations, Quality, Commercial, and Product to eliminate recurring customer and operational issues.</li>
	<li>Own CX Performance &amp; Financials: Drive CSAT/MSAT, productivity, service quality, and CX financial performance.</li>
	<li>Lead CX Organization: Build the team, capabilities, operating model, and performance culture to support business growth.</li>
</ul>

Head of Customer Experience

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Monitoring Performance Management Process for News Directorate &amp; Programming Directorate</li>
	<li>Work with Dept Head to Create KPI's</li>
	<li>Work closely with various departements to integrate organizational development initiative</li>
	<li>Develop &amp; update organizational structure to support the goals of organization</li>
	<li>Work with Dept Head to develop employee program</li>
</ul>

Organizational & People Development

Impack Pratama – with its entrepreneurial spirit and commitment to enhancing people’s lifestyles with innovative products, has established itself as a leader in the Indonesian plastic building material industry.

Since the Company’s establishment in 1981, the management is consistently maintaining and pursuing its commitments towards ensuring a high level of customer satisfaction and its dedication to high quality products. These factors have been instrumental in shaping Impack’s corporate culture and in bringing about its proud record and achievements to date. To secure Impack’s position as a leading plastics building material company in the Asia Pacific Region, the management and staff are well-equipped with the necessary skill, entrepreneurial spirit and total commitments to implement and achieve their desired goals. Each of our subsidiaries and business divisions have bottom-line responsibility for their own businesses and operations, and operates in a synergistic manner towards a common goal. With a dynamic supported by an experienced management team, Impack is well-prepared to expand the production capacity of its core business units in the coming years. With its orientation towards the future, the company is poised to become the market leader in the Asia Pacific Region.

PT Impack Pratama Industri Tbk

<ul>
	<li>Curriculum development and syllabus design.</li>
	<li>Manage school development plan and implementation; including administrative tasks related to new school development.</li>
	<li>Lead effective and efficient functioning of the vocational learning center.</li>
	<li>Establish and maintain good relationships within internal organization, management, and third parties.</li>
	<li>Keep up-to-date with developments in vocational education and professional training.</li>
</ul>

Head of Vocational Learning Center

Indonesia Stock Exchange (IDX) is a Self-Regulatory Organization that creates a trusted and credible financial market infrastructure to deliver a fair, orderly, and efficient market, accessible to all stakeholders through innovative products and services. Our vision is to be a competitive stock exchange with world-class credibility. We aim to develop the Indonesian capital market to bring prosperity as one of the pillars of the Indonesian economy. We also actively seek to create more impact globally by joining the World Federation of Exchanges and Sustainable Stock Exchanges. Our goal is to become a credible exchange that drives financial deepening, enabling Indonesia to become the 5th largest economy by 2045. 

Our core values, Teamwork, Integrity, Professionalism, and Service Excellence (TIPS), are set to be our DNA. This is how we live at IDX. TIPS become the spirit that leads us to strengthen collaboration, and innovation, and to continuously go above and beyond to achieve our goals. 

People play significant roles in the success of IDX, and thus we put people as our priority. Ensuring our people have nurturing and exciting working experiences, we are fully committed to developing and energizing our people by providing various development programs and opportunities to create an impact through their roles/work. We are blessed to have been awarded as one of the Best Companies to Work for in Asia for the third consecutive year in 2017, 2018, and 2019, organized by HR Asia. 

Indonesia Stock Exchange

We are looking for an experienced and visionary professional to lead our IDX Representative Office of Maluku. In this position, you will be responsible for managing the IDX Representative Office in implementing education and socialization activities to the public effectively and efficiently, as well as representing IDX in the designated region.

Key Responsibilities: 

<ol>
	<li>Lead and ensure the effective management of the IDX Representative Office in accordance with company policies and operational guidelines.</li>
	<li>Drive capital market development initiatives by increasing market transactions, investor participation, and listed company engagement within the region.</li>
	<li>Ensure the successful implementation of capital market education, outreach, and public awareness programs.</li>
	<li>Develop and manage the Representative Office to operate effectively and efficiently in accordance with applicable regulations.</li>
	<li>Develop annual work plans and budgets while ensuring the achievement of business objectives and performance targets.</li>
	<li>Build and maintain a competent team by fostering a strong organizational culture and encouraging innovation.</li>
	<li>Ensure the Representative Office operates in compliance with corporate governance, risk management, internal control, and applicable Standard Operating Procedures (SOPs).</li>
</ol>

Regional Head IDX Representative Office of Maluku

We are looking for an experienced and visionary professional to lead our IDX Representative Office of Aceh. As the Regional Head IDX Representative Office of Aceh, you will be responsible for overseeing the office's operations, driving capital market development initiatives, strengthening stakeholder engagement, and ensuring the effective execution of IDX's strategic objectives in the region.

Key Responsibilities: 

<ol>
	<li>Lead and ensure the effective management of the IDX Representative Office in accordance with company policies and operational guidelines.</li>
	<li>Drive capital market development initiatives by increasing market transactions, investor participation, and listed company engagement within the region.</li>
	<li>Ensure the successful implementation of capital market education, outreach, and public awareness programs.</li>
	<li>Develop and manage the Representative Office to operate effectively and efficiently in accordance with applicable regulations.</li>
	<li>Develop annual work plans and budgets while ensuring the achievement of business objectives and performance targets.</li>
	<li>Build and maintain a competent team by fostering a strong organizational culture and encouraging innovation.</li>
	<li>Ensure the Representative Office operates in compliance with corporate governance, risk management, internal control, and applicable Standard Operating Procedures (SOPs).</li>
</ol>

Operation Monitoring

Strategic Planning

Risk Management

Leadership skills

Regional Head IDX Representative Office of Aceh

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

<ol>
	<li>Memimpin dan mengarahkan tim sales untuk mencapai target yang telah ditetapkan.</li>
	<li>Menyusun strategi penjualan dan mengembangkan market di area Batam.</li>
	<li>Mengidentifikasi peluang market baru untuk meningkatkan pencapaian penjualan.</li>
	<li>Memastikan proses sales berjalan sesuai dengan target dan prosedur perusahaan.</li>
	<li>Membuat laporan aktivitas dan pencapaian sales kepada management.</li>
</ol>

Head Sales

PT. Jagoan Maju Bersama merupakan perusahaan manajemen di bidang Food & Beverage (F&B) yang berfokus pada pengembangan bisnis, kualitas layanan, dan pengembangan sumber daya manusia.

Kami hadir untuk menciptakan ekosistem F&B yang profesional, bertumbuh, dan berkelanjutan melalui pengelolaan operasional yang terstruktur, pemanfaatan teknologi, serta pengembangan potensi setiap individu.

Kami percaya bahwa pertumbuhan bisnis berjalan seiring dengan pertumbuhan manusia. Karena itu, PT. Jagoan Maju Bersama  membangun ruang bagi team untuk berkembang dan membangun karier, membantu partner mengelola bisnis secara profesional dan mandiri, serta menghadirkan produk dan layanan yang relevan dan berkualitas bagi customer.
PT. Jagoan Maju Bersama — Growing People, Building Businesses, Creating Impact.

PT Jagoan Maju Bersama

Job Description

<ul>
	<li>Mengelola dan memastikan seluruh operasional kitchen berjalan lancar, efektif, dan sesuai SOP.</li>
	<li>Memastikan kualitas makanan, standar rasa, kebersihan, serta konsistensi produk tetap terjaga.</li>
	<li>Mengatur dan mengarahkan tim kitchen dalam menjalankan pekerjaan sehari-hari.</li>
	<li>Mampu bekerja langsung di area kitchen (hands-on) serta memahami alur kerja operasional kitchen.</li>
	<li>Melakukan monitoring stock, penggunaan bahan, waste, dan food cost/COGS.</li>
	<li>Memahami dan mampu menggunakan Microsoft Excel/Google Sheets untuk kebutuhan monitoring dan reporting operasional.</li>
	<li>Melakukan evaluasi terhadap kendala operasional dan mencari solusi secara cepat dan logis.</li>
	<li>Berkomunikasi dan berkoordinasi dengan tim maupun divisi terkait secara terbuka dan profesional.</li>
	<li>Terbuka terhadap arahan, mau belajar, serta mampu beradaptasi dengan perubahan kondisi operasional.</li>
	<li>Menjaga kedisiplinan, tanggung jawab, kejujuran, dan ketegasan dalam memimpin tim.</li>
</ul>

Attention to Detail

Time Management

Cooking

Critical Thinking

Microsoft / MS Excel

Head Chef

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

Merencanakan, mengontrol, dan bertanggung jawab atas strategi dan implementasi service di cabang sesuai dengan kebijakan perusahaan untuk memberikan pelayanan yang memuaskan kepada pelanggan, serta memastikan standar service excellence berjalan dengan konsisten.

Service Head

<ul>
	<li>Melakukan monitoring dan update performa serta issue yang terjadi di station secara rutin, termasuk menyusun weekly report</li>
	<li>Menjadi koordinator inspeksi untuk seluruh station dan memastikan proses inspeksi berjalan sesuai kebutuhan operasional</li>
	<li>Mengkoordinasikan, memonitor, dan mengelola kebutuhan manpower di masing-masing station</li>
	<li>Memverifikasi setiap issue atau case yang terjadi di station serta berkoordinasi dengan stakeholder terkait untuk memastikan penyelesaiannya.\</li>
	<li>Memantau performa bisnis di station dan mengidentifikasi peluang improvement untuk meningkatkan operational performance.</li>
</ul>

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