Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

Responsibilities:

<ul>
	<li>Maintain and update digital records and databases.</li>
	<li>Enter and verify information accurately.</li>
	<li>Organize electronic files and documents.</li>
	<li>Process routine administrative paperwork.</li>
	<li>Update spreadsheets and prepare basic reports.</li>
	<li>Manage records and support daily back-office operations.</li>
</ul>

Requirements:

<ul>
	<li>Basic computer skills.</li>
	<li>Knowledge of Microsoft Office or Google Workspace.</li>
	<li>Strong attention to detail and accuracy.</li>
	<li>Good organizational and time management skills.</li>
	<li>Ability to follow instructions and meet deadlines.</li>
	<li>Reliable internet connection and computer for remote work.</li>
</ul>

Back Office Assistant Remote

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

Duties

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experience</li>
</ul>

Customer Care

•  Identify and assess customers’ needs to achieve satisfaction 
•  Maintain accurate information and records in Medallion, CMS, and various portals. 
•  Handle customer complaints, provide appropriate solutions and alternatives, and reduce customer attrition. 
•  Be familiar with current KPS promotions and equipment pricing to offer upgrades and convert white glove accounts to monitored accounts. 
•  Keep records of customer interactions, process customer accounts and file documents. 
•  Handle technician requests to reduce unnecessary overtime and return trips. 
•  Other duties and responsibilities as assigned by the Manager.

Customer Support Interface 
•  Cultivate strong relationships with internal staff, customers, and builder personnel to enhance collaboration and project success. 
Other Support Services as Needed 
•  Options Coordination for new projects – Work with PC’s on starting to train on Floorplan, STX set up and verifying options in MD Project. 
•  Outbound / inbound phone support as needed 
•  Other various admin duties as needed

Remote Customer Service Representative

Focus Solusi Infotama adalah Perusahaan penyedia layanan informasi teknologi terkemuka di Indonesia. Kami membantu pelanggan kami dengan mengoptimalisasi operasional teknologi informasi mereka dan kami membantu menjaga keamanan digital data Perusahaan pelanggan kami dengan memberikan layanan Solusi serta konsultasi dalam layanan digital yang di dukung oleh Beragam Solusi hardware & software yang dioptimalisasi dalam berbagai macam ekosistem dan reaktualisasi teknologi infrastruktur serta sistem keamanan cyber security.

PT Focus Solusi Infotama

<ol>
	<li>Mengumpulkan kebutuhan dokumentasi dari Project Manager, Solution Architect, System Engineer, Network Engineer, dan Storage Engineer.</li>
	<li>Mendokumentasikan ruang lingkup implementasi (Scope of Work).</li>
	<li>Mengidentifikasi kebutuhan dokumen dan standar dokumentasi proyek.</li>
	<li>Menyusun daftar dokumen yang wajib dibuat (Document Register).</li>
	<li>Membantu menyusun dan mengonsolidasikan dokumen desain berdasarkan informasi yang disediakan dan divalidasi oleh engineer.</li>
	<li>Mendokumentasikan aktivitas implementasi aktual agar konfigurasi dan perubahan dapat ditelusuri.</li>
	<li>Menyiapkan dokumen prosedur untuk implementasi, perubahan, pemeliharaan, dan pemulihan.</li>
</ol>

Technical Writer

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Design and complete the planned training roadmap for software engineers within the agreed timeline</li>
	<li>Develop technical/coding training syllabi and learning materials, along with their corresponding assessment instruments and examination questions</li>
	<li>Maintain a high internal customer satisfaction score from trainees and stakeholders</li>
</ul>

Technical Trainer

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li>Document business and technical requirements, system workflows, and process flows based on input from the BA/PM team.</li>
	<li>Create and update user guides, SOPs, technical manuals, and other project documentation.</li>
	<li>Prepare meeting minutes (MoM), presentation decks, and documentation for requirement discussions and reviews.</li>
	<li>Maintain document accuracy, consistency, version history, and updates throughout the project lifecycle.</li>
	<li>Distribute project documents and deliverables to relevant stakeholders for review and sign-off.</li>
</ul>

PT Surya Artha Nusantara Finance (SANF) is a financial services company in Indonesia, primarily focused on providing financing solutions for the heavy equipment and transportation sectors. SANF is a joint venture between PT Astra International Tbk, one of Indonesia's largest conglomerates, and Marubeni Corporation, a major Japanese trading company.

SANF offers a variety of financial products, including leasing, consumer financing, and factoring, to support businesses in acquiring heavy equipment, trucks, and machinery. The company plays a significant role in industries like construction, mining, agriculture, and transportation, helping businesses manage their financial needs through customized financing solutions.

Let's join our Fun, Friendly, and Continuous Growth journey!

Surya Artha Nusantara Finance

<ul>
	<li>Support rental preparation and market penetration through cost estimates, customer support initiatives, delivery scheduling, supplier coordination, and final equipment inspections.</li>
	<li>
	Monitor rental operations, contract compliance, preventive maintenance, and repairs; coordinate warranty and insurance claims, improve cost efficiency, and provide technical support to maintain customer satisfaction.
	</li>
	<li>Conduct equipment inspections and appraisals for marketplace listings, recommend business improvements, and provide technical guidance for marketplace implementation and development.</li>
	<li>
	Verify vendor repair estimates and completed work, conduct post-repair testing and regular equipment yard inspections, and prepare repair and equipment condition reports.
	</li>
	<li>
	Manage equipment handover documentation and asset movements, conduct physical inventory checks, and monitor spare parts usage.
	</li>
</ul>

Technical Officer (SCAN)

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

<ul>
	<li>Develop, maintain, and update technical documentation based on project requirements.</li>
	<li>Create technical documents, including STS, SOP, BRD, DS, UAT, User Manuals, and other supporting documentation.</li>
	<li>Collaborate with Developers, QA Engineers, UI/UX Designers, and other stakeholders to ensure documentation is accurate, up-to-date, and aligned with system changes.</li>
	<li>Translate technical information into clear, concise, and user-friendly documentation for both technical and non-technical audiences.</li>
	<li>Create flowcharts, diagrams, and other visual materials to enhance the clarity of technical documentation.</li>
	<li>Organize and maintain documentation repositories to ensure documents are well-structured, easily accessible, and properly version-controlled.</li>
</ul>

Technical Writer & Administration

PT IDX Solusi Teknologi Informasi (IDXSTI) was established in November 2018 as a subsidiary of Indonesia Stock Exchange (IDX) and other SRO’s KPEI and KSEI. IDXSTI was focusing on providing Information Technology (IT) services to Indonesia Capital Market Industry and other Financial Services. Our objective is to give the best IT solutions to the capital market industry in order to support the development of Indonesia Capital Market.

PT IDX Solusi Teknologi Informasi

<ul>
	<li>
	Monitor IT operations by regularly monitoring the condition and availability of IT services throughout the work shift and ensuring that monitoring results and unresolved issues are communicated to the next shift personnel.
	</li>
	<li>
	Monitor servers and supporting systems, including physical servers and virtual machines (VMs), hardware, operating systems, and services running on servers, in accordance with the list of devices within the scope of work and any agreed additions.
	</li>
	<li>
	Monitor applications by monitoring their operational conditions within the granted authority and identifying indications of disruptions that may affect services.
	</li>
	<li>
	Provide helpdesk services and record incidents by receiving user-reported issues and monitoring findings, recording incident information in the designated ticketing system or recording medium, and updating the handling status.
	</li>
	<li>
	Perform initial checks and troubleshooting by conducting checks and basic troubleshooting on systems or devices experiencing disruptions in accordance with established procedures and authorized limits, either through VPN access or directly on-site.
	</li>
	<li>
	Report and escalate incidents by promptly reporting disruptions to the service owner or relevant technical team when further investigation is required, including information on symptoms, occurrence time, impact, and initial actions taken.
	</li>
	<li>
	Monitor incident resolution progress by coordinating with relevant teams, tracking handling progress, and providing status updates to concerned parties until the service is declared back to normal.
	</li>
	<li>
	Prepare daily operational reports documenting monitoring results, including system conditions, identified incidents, handling actions, escalations, and outstanding tasks requiring further follow-up.
	</li>
	<li>
	Maintain access security and information confidentiality by using device, application, and VPN access in accordance with the granted authorization and maintaining the confidentiality of credentials, data, and information obtained during work.
	</li>
</ul>

Staff Technical Support & Helpdesk

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

We are looking for a motivated Junior Technical Consultant – HCM to support the implementation, customization, integration, and maintenance of Human Capital Management (HCM) systems. The ideal candidate will collaborate with functional consultants and users to deliver technical solutions that meet business requirements.

Responsibilities

<ul>
	<li>Support the development, customization, and maintenance of HCM applications and related systems.</li>
	<li>Assist in system implementation, enhancement, and integration projects.</li>
	<li>Develop and troubleshoot SQL queries, reports, and data migration scripts.</li>
	<li>Support API integration between HCM systems and other business applications.</li>
	<li>Perform system testing, debugging, and issue resolution.</li>
	<li>Work closely with functional consultants to understand and deliver business requirements.</li>
	<li>Prepare technical documentation and user support materials.</li>
	<li>Provide post-go-live support and system maintenance.</li>
	<li>Assist in data analysis, data validation, and report generation.</li>
	<li>Ensure system performance, security, and data integrity.</li>
</ul>

Technical Consultant HCM Module

PT Evo Manufacturing Indonesia adalah perusahaan manufaktur pet food yang berkomitmen menghasilkan produk berkualitas tinggi melalui inovasi, teknologi modern, dan standar mutu yang unggul. Kami memproduksi berbagai merek terpercaya, seperti Life Cat, Ori Cat, dan Bio Cat, serta mengajak talenta terbaik untuk tumbuh dan berkembang bersama kami.

PT. Evo Manufacturing Indonesia

<ol>
	<li>Perform preventive, corrective, and emergency maintenance on building electrical systems and equipment.</li>
	<li>Inspect, troubleshoot, repair, and maintain electrical distribution panels, lighting systems, power outlets, generators, UPS, transformers, and related electrical installations.</li>
	<li>Monitor the performance of building electrical systems to ensure safe and reliable operation.</li>
	<li>Conduct routine inspections of electrical facilities and identify potential hazards or equipment failures.</li>
	<li>Support the maintenance of building systems, including HVAC, fire alarm systems, elevators, and building automation systems.</li>
	<li>Respond promptly to electrical breakdowns and emergency maintenance requests.</li>
	<li>Install, replace, and test electrical equipment and components as required.</li>
</ol>

Electrical Technician

AICines is four products in one: a streaming platform, an AI-powered social creation app, an AI creative studio where anyone can generate finished video from a prompt, and a film production house working with Hollywood studios on original content.

We build the generation, rendering and delivery systems that turn a prompt into a finished film. The problems are hard, the surface area is large, and the work ships to creators directly.

Our team is fully remote and globally distributed. We hire across engineering, AI/ML, data, marketing, customer support, and operations — and we work with people at every stage, from students and recent graduates through to senior specialists. Progression here is based on impact rather than tenure.

AICines Inc.

AICines is four products in one: a streaming platform, an AI-powered social creation app, an AI creative studio where anyone can generate finished video from a prompt, and a film production house working with Hollywood studios on original content.

As a Data Analyst Intern, you'll work directly with product, growth, and content data from a live platform with real users. This is not sandboxed work — your analysis will inform decisions the team actually acts on.

Responsibilities: 
- Build and maintain dashboards tracking user behaviour, retention, and engagement 
- Write SQL queries against production data to answer product and growth questions 
- Analyse acquisition channels, creator activity, and content performance 
- Turn raw findings into clear, actionable recommendations for the team 
- Support A/B tests and experiments from design through to readout 
- Contribute to data quality and reporting standards as the platform scales

What you get: 
- Fully remote with flexible working hours 
- Direct mentorship from founders and senior engineers 
- Hands-on exposure to production AI systems at consumer scale 
- Progression based on impact rather than tenure 
- Strong performers considered for full-time roles

Data Analyst Intern

PT. Global Talentlytica Indonesia adalah perusahaan yang mengembangkan Platform Assessment Online, layanan software as service di bidang Human Resource yang berdiri sejak tahun 2019, Talentlytica sebelumnya merupakan salah satu brand product dari perusahaan PT. Gagas Daya Imaji yang berdiri sejak tahun 2007. 

Talentlytica bergerak di jasa konsultan dan layanan di bidang pengembangan sumber daya manusia. Platform kami membantu Departemen HR untuk mengambil keputusan lebih baik menggunakan data dan analitik. Dengan dukungan ini HR dapat menjadi business partner yang efektif untuk mencapai tujuan organisasi secara keseluruhan. Saat ini kami mencari kandidat yang memiliki semangat belajar yang tinggi, ingin membantu talent menemukan pekerjaan yang fit dengan diri mereka.

Umat manusia menghadapi ancaman  sosial yang tidak terbayangkan sebelumnya. Industrial Revolution 4.0 atau dikenal juga sebagai Conceptual Age akan membuat automation dan artificial intelligence merubah bagaimana manusia hidup dan bekerja. Hal ini  akan membuat Krisis tenaga kerja , dan dampaknya berbeda dengan revolusi yang terjadi sebelumnya. Pada revolusi sebelumnya membutuhkan waktu beberapa dekade dan generasi sebelum itu benar-benar terjadi secara menyeluruh.
Saat ini perubahan tersebut jauh lebih cepat dan sangat mungkin terjadi dalam satu rentang generasi bahkan lebih cepat. Hal tersebut menjadi tantangan besar (sama seperti Climate Change, Sampah, Krisis Energy dlsb). 

Talentlytica 

<ul>
	<li>Provide technical support to participants, assessors, and client admins.</li>
	<li>Ensure operational excellence in administering Talentlytica dashboard for clients</li>
	<li>Act as the go-to person for handling issues raised by assessors or client admins</li>
	<li>Provide standby support for technical troubleshooting</li>
	<li>Aid in the implementation of collaborative activities with partners/customers.</li>
	<li>Monitor project progress and performance metrics, reporting any issues or concerns to the project team.</li>
	<li>Conduct training sessions for participants and assessors on our platform and tools.</li>
	<li>The position offers the flexibility to work from anywhere but will require onsite presence as needed.</li>
</ul>

Project Support Internship

PT. Pasifik Cipta Mandiri (PCMan) was established in 2000, We Are Your Trusted IT Solutions Provider. We have been at the forefront of the IT industry since the turn of the millennium. With over two decades of expertise, we are proud to be your reliable partner for cutting-edge IT solutions

PT Pasifik Cipta Mandiri

<ul>
	<li>​Serve as the first point of contact for customers seeking technical assistance over the phone or email </li>
	<li>Perform remote troubleshooting through diagnostic techniques and pertinent questions</li>
	<li>Determine the best solution based on the issue and details provided by customer</li>
	<li>Walk the customer through the problem-solving process</li>
	<li>Direct unresolved issues to the next level of support personnel </li>
	<li>Provide accurate information on IT Products or Services</li>
	<li>Record events and problems and their resolution in logs</li>
	<li>Follow-up and update customers status and information</li>
	<li>Pass on any feedback or suggestion by customers to the appropriate internal team</li>
	<li>Identify and suggest possible improvements on procedures </li>
</ul>

System Engineer

Mobius helps you provide quality, best-in-nation tech talent to support your business. together with you, we turn ideas into digitalized reality. From tech consulting to outsourcing, Mobius helps you reach your tech goals.
Our dedicated and agile-ready professionals are here to support your business's digital journey.

Mobius Digital

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for: DevOps Engineer

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

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