PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Formulate measurable goals of a digital product and further distill them into user requirements</li>
	<li>Manage the needs of internal stakeholders by facilitating problem-solving sessions to resolve any conflicts</li>
	<li>Create development roadmap of a digital product in collaboration with Squad Leader, Technical Lead, and Scrum Master that is aligned with business objectives and technical &amp; other constraints</li>
	<li>Conduct impact analysis for all product features requested based on user requirements independent</li>
	<li>In collaboration with the Squad Leader to translate the product vision into measurable product goals, and to manage and prioritize the product backlog</li>
	<li>In collaboration with the Squad Leader and the Technical Lead to define the product roadmap and timeline that satisfy the business needs and the technical constraints</li>
	<li>In collaboration with stakeholders, capture the complete user requirements (e.g., process &amp; data flows) and validate them before implementation starts</li>
</ul>

Senior Product Owner

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Own product outcomes from problem discovery, solution delivery, post-launch optimization</li>
	<li>Translate business goals and user problems into clear product strategy, roadmap, and priorities</li>
	<li>Lead discovery using data, user research, and qualitative insights</li>
	<li>Write clear, concise, and actionable product requirements (PRD, user stories, acceptance criteria)</li>
	<li>Work closely with Design to ensure usability, clarity, and strong UX decisions</li>
	<li>Partner with Engineering to balance scope, tech constraints, and delivery timelines</li>
	<li>Make informed trade-offs using data, impact analysis, and product judgment</li>
	<li>Define success metrics and monitor product performance post-release</li>
	<li>Communicate product direction and progress clearly to stakeholders</li>
	<li>Act as a product role model: structured thinking, strong ownership, and high execution standards</li>
</ul>

Senior Product Manager Gramedia Digital

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Go-to-Market Strategy: Led product launches, driving growth in adoption.</li>
	<li>Messaging &amp; Positioning: Developed compelling narratives that increased engagement.</li>
	<li>Sales Enablement: Created playbooks, decks, and collateral, boosting sales efficiency.</li>
	<li>Market Research &amp; Insights: Conducted competitive analysis to inform product strategy.</li>
	<li>Cross-Functional Collaboration: Partnered with sales, product, and marketing teams to align strategy.</li>
</ul>

Product Marketing for CRM Product

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Manage the full lifecycle from planning and PRD creation to UAT, PTR, and go-live.</li>
	<li>Conduct user research and market analysis to drive data-informed product decisions.</li>
	<li>Prioritize product backlogs and develop Go-To-Market (GTM) strategies, including SOPs and sales decks.</li>
	<li>Maintain stakeholder relations and formalize commercial partnerships (PKS).</li>
	<li>Monitor product performance and gather user feedback for continuous improvement.</li>
</ul>

Product Manager

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Build and improve products that help employees to do their best work</li>
	<li>Assist in product development and management tasks.</li>
	<li>Collaborate with operations, engineering and design teams to support product goals.</li>
	<li>Develop and maintain product documentation and reports.</li>
	<li>Participate in brainstorming sessions and contribute innovative ideas.</li>
	<li>Drive data-informed decisions by integrating user research, data analysis, and stakeholder feedback into product requirements, ensuring products satisfy user needs.</li>
	<li>Lead exploratory investigations to identify opportunities with new teams and develop hypotheses into concrete projects.</li>
	<li>Site visit to our Hubs and warehouses to gather information and present.</li>
</ul>

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

<ul>
	<li>Gather, analyze, and document business and product requirements</li>
	<li>Translate business needs into clear, structured, and actionable requirement specifications (BRDs, FSDs, User Stories, Use Cases, Process Flows).</li>
	<li>Ensure requirements are properly managed throughout their lifecycle, including updates, traceability, and version control.</li>
	<li>Evaluate solution options and provide recommendations based on feasibility, business impact, and alignment with strategic objectives.</li>
	<li>Work closely with stakeholders to clarify requirements, resolve conflicts, and ensure mutual understanding.</li>
	<li>Collaborate with cross-functional teams operating in Agile/Scrum or Waterfall environments to ensure seamless project execution.</li>
	<li>Develop and maintain comprehensive project documentation, including requirement documents, flowcharts, diagrams, meeting minutes, and change logs.</li>
	<li>Ensure adherence to SDLC best practices and organizational governance.</li>
	<li>Analyze and understand general banking workflows, business processes, and regulatory considerations to ensure product solutions align with industry standards.</li>
</ul>

Compensation is determined based on role level and years of relevant experience. The salary ranges below reflect our standard structure:

<ul>
	<li>Product Analyst Middle (minimum 3 years of experience): Rp 8,000,000 – Rp 10,000,000</li>
	<li>Product Analyst Senior (minimum 5 years of experience): Rp 10,500,000 – Rp 12,500,000</li>
</ul>

Product Analyst

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

<ul>
	<li>Serve as a trusted technical advisor to clients or partners.</li>
	<li>Collaborate with the Sales Team to win projects and achieve company goals.</li>
	<li>Maintain relations with Principals and Distributors.</li>
	<li>Negotiate with Principals for the best pricing.</li>
	<li>Prepare and update pipeline reports.</li>
	<li>Coordinate technical documents, including:</li>
</ul>

<ol>
	<li>Support Letter</li>
	<li>Technical Proposal</li>
	<li>Table of Compliance</li>
	<li>Other related documents</li>
</ol>

<ul>
	<li>Deliver solution proposals and product presentations.</li>
	<li>Create presentation materials, pricing calculations, quotations, and technical proposals for tender submissions.</li>
	<li>Demonstrate POC (Proof of Concept) together with the Principal/Engineer Team and conduct requirement gathering.</li>
	<li>Collaborate with technical teams and bridge communication with Principals to solve technical issues.</li>
	<li>Work closely with Principals to enhance product knowledge and ensure technical support.</li>
</ul>

Product Specialist

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Key Responsibilities:

<ul>
	<li>Collaborate closely with head of product to understand, define, and technically implement product roadmaps.</li>
	<li>Maintain and prioritize the product backlog, ensuring alignment with product roadmaps.</li>
	<li>Engage with the product design team to ensure designs align technically and functionally with product initiatives.</li>
	<li>Execute software development tasks and objectives, translating product specifications into functional code.</li>
	<li>Develop, test, and maintain software components related to assigned products or features.</li>
	<li>Collaborate with other team members for code reviews and best practices.</li>
	<li>Ensure software quality and reliability through automated and manual testing.</li>
	<li>Coordinate with the cross functional teams to conduct various activities to support product launch, including getting buy-in support from upper management, comply with regulators requirements and other necessary licensing.</li>
	<li>Provide technical feedback on design prototypes and mockups.</li>
	<li>Engage in market and user research to gather technical insights that can shape product implementation.</li>
</ul>

Product Developer

Our Mission
At Babat Alas, we're dedicated to helping individuals and businesses forge new paths to success. Our name, which means "clearing the path" in Indonesian, reflects our commitment to removing obstacles and creating opportunities for growth.
Through our three service pillars—Career Consultation, Hiring Partnership, and Business Strategy—we provide comprehensive solutions tailored to your unique needs and goals.

Why "Babat Alas"?
In Indonesian culture, "Babat Alas" refers to the pioneering spirit of clearing untamed land to create new possibilities. We embody this spirit by helping you navigate challenges and create clear pathways to your goals.

Our Approach
We believe in sustainable growth through personalized strategies, data-driven insights, and long-term partnerships. Our holistic approach addresses both immediate needs and future aspirations.

PT Babat Alas Solusi

Develop PRD, low-fidelity mockups (no need for advanced tools like Figma), and break down requirements into smaller tasks for engineers. 
Test, conduct UAT, and ensure product quality throughout the lifecycle. 
Work closely with the Head PM, CEO, and CTO on a daily basis.

Meditap didirikan pada tahun 2015 untuk menjawab kebutuhan pelayanan administrasi kesehatan terbaik di Indonesia. Dengan pengalaman bertahun-tahun yang telah terbukti dan dioperasikan oleh para profesional, kami berusaha memberikan layanan terbaik kepada mitra dan pengguna kami.

Vision
Menjadi perusahaan teknologi kesehatan dan kebugaran yang berpusat pada pelanggan, paling disukai dan terbesar di Indonesia. Di mana pengalaman pelanggan yang kami utamakan.

Mission
Berusaha terus menerus untuk menawarkan pengalaman kesehatan dan kesejahteraan yang paling mulus melalui sistem teknologi terintegrasi.

PT Teknologi Pamadya Analitika (Meditap)

What You'll Do:

<ul>
	<li>Support Product Development: Play a key role in bringing new features and products to life by assisting with the definition of product specifications and user stories. You'll work closely with our experienced product managers and engineering teams.</li>
	<li>Gather User Insights: Help us understand our users better by assisting with research, analyzing feedback, and identifying their needs and pain points. Your insights will directly influence our product direction.</li>
	<li>Contribute to Agile Processes: Get a firsthand look at agile methodologies by participating in planning, daily stand-ups, and review meetings. You'll see how a product team operates efficiently.</li>
	<li>Collaborate Cross-Functionally: Work alongside our design, engineering, and operations teams. You'll learn how various departments collaborate to launch successful products.</li>
	<li>Maintain Product Knowledge: Help keep our product documentation accurate and organized, becoming a valuable resource for the team.</li>
</ul>

 

 

Disclaimer:

Meditap ensures that your personal data is stored and protected in accordance with applicable regulations, including Law No. 27 of 2022 on Personal Data Protection (PDP), as well as Meditap’s internal policies regarding information security and data protection. If you wish to request the deletion of your personal data, please contact us via email at hrd(@)meditap.id

Product Intern

We believe that the best and most successful people are 'students' of their fields who are find happiness in the constant pursuit of growth, professionally and personally - a lifelong learner. The faster the world around us changes, the more important it is to be a lifelong learner in order to stay competitive.

Lifelong learning comprises four soft skills (Communication, Critical Thinking, Collaboration, Creativity) and four mindset attributes (Curiosity, Initiative, Persistence, Adaptability). All of these are relevant across disciplines and professions.

Gentem Indonesia Lifelong Learning (GILL) Group's mission is to cultivate lifelong learning from an early age in order to increase the competitiveness of Indonesians. GILL delivers premium, efficacious learning outcomes through exclusive partnerships with world-leading content providers and is heavily technology-enabled under separately branded businesses - Wall Street English, Genstarkids, and INDIES (Independent International Education Solutions).

GILL Group was established with the acquisition of the Wall Street English Indonesia business in 2016 and now has over 5,000 active members learning online and in-center across its 11 locations. Genstarkids was launched in October 2025 with the first studio in Bintaro and the second in Cikarang. INDIES was soft-launched in June 2024.

GILL also provides IELTS test prep courses as well as business english courses (professional skills) to both retail and corporate customers. Our corporate customers include blue-chip multinational companies as well as large local conglomerates.

Gentem Indonesia Lifelong Learning Group

🌟 We're Hiring: Interior Designer 🌟

We are seeking a talented Interior Designer who is strong not only in design, but also in technical drafting and cost documentation. This role is ideal for someone experienced in producing working drawings (gambar kerja) and Bill of Quantities (BQ) for interior renovation and fit-out projects, ensuring that design intent is executed accurately, efficiently, and within budget.

You will work closely with project, procurement, and contractor teams to bridge creative design and technical execution across our learning center environments. 
 

What You’ll Do

<ul>
	<li>Design &amp; Drafting: Translate conceptual designs into technical drawings (AutoCAD/SketchUp/Revit preferred). </li>
	<li>Develop layout plans, elevations, sections, and detail drawings (gambar kerja) according to project and construction standards. </li>
	<li>Ensure drawings are accurate, clear, and aligned with design and functional requirements. </li>
	<li>Prepare and update as-built drawings upon project completion. </li>
	<li>Bill of Quantity (BQ) Preparation: Create comprehensive BQ documents for all design-related scopes. </li>
	<li>Estimate materials, finishes, and quantities required for budgeting and vendor comparison. </li>
	<li>Collaborate with vendors and the project team to validate and adjust BQ based on real-time site needs or changes. </li>
	<li>Site Coordination: Conduct regular site surveys and site measurements to validate drawings and dimensions. </li>
	<li>Liaise with contractors, project managers, and vendors to ensure alignment between design and execution. </li>
	<li>Assist in material selection, sample reviews, and basic supervision of aesthetic elements. </li>
	<li>Collaboration &amp; Reporting: Work closely with the Interior Design Lead, Project Manager, and Procurement Team. </li>
	<li>Present design and technical options to internal stakeholders. Track changes and revisions to ensure proper documentation and cost alignment.</li>
</ul>

 

What We Offer

<ul>
	<li>Competitive compensation and performance-based bonuses.</li>
	<li>12 days annual leave, medical coverage, and BPJS.</li>
	<li>Staff referral bonuses and clear career progression opportunities.</li>
	<li>A modern, comfortable, and supportive working environment that values collaboration and innovation.</li>
</ul>

 

Why You’ll Love Working Here

<ul>
	<li>Career Growth: We love promoting from within! Your hard work will be recognized, and there’s always room to grow.</li>
	<li>Competitive Salary &amp; Benefits: Competitive pay, health insurance, and other perks.</li>
	<li>A High-Performance Culture: Join a team that thrives on challenges, rewards ambition, and pushes boundaries.</li>
	<li>Job Security: No layoffs in the past three years—we’re a company you can count on.</li>
	<li>Collaborative Work Environment: Work alongside talented, driven individuals in a culture built on teamwork and communication.</li>
</ul>

 

🌍 About Gentem

Gentem Indonesia Lifelong Learning (GILL) Group is focused on cultivating lifelong learning from an early age to enhance competitiveness in Indonesians. Through partnerships with world-leading content providers, GILL delivers premium learning outcomes across its brands - Wall Street English, Genstarkids, and Indies to both retail and corporate customers online and in-center.

If you’re ready to use your design expertise to inspire learners and make a lasting impact, apply now and help us make Indonesia more globally competitive through English.

Interior Designer

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Produce visual content that not only captures attention but also drives engagement and conversion.</li>
	<li>Develop visual assets across multiple channels, including social media, CRM, in-app content, and other marketing platforms.</li>
	<li>Edit videos for social media and other distribution channels, ensuring content is optimized for performance and audience relevance.</li>
	<li>Contribute to ideation and brainstorming sessions to create compelling and creative visual concepts that support marketing objectives.</li>
	<li>Collaborate closely with cross-functional teams such as Project Officers, Copywriters, Videographers, CRM, and other stakeholders to deliver visuals aligned with campaign needs and timelines.</li>
	<li>Translate creative briefs into impactful, insight-driven visual content that aligns with campaign goals and delivers measurable performance outcomes.</li>
</ul>

Visual Designer

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Your responsibilities as designer intern will be as listed, but not limited to:

<ul>
	<li>Photography</li>
	<li>Editing company event videos (using adobe premiere &amp; adobe after effect)</li>
	<li>Assist in online or hybrid events, such as operating Zoom apps</li>
	<li>Assist handling videoshoot &amp; photoshoot</li>
</ul>

Photo Editing

Video Editing

Photography

Designer Intern

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Create high-level solution design based on customer business needs</li>
	<li>Analyze and validate business requirements from Sales/BC</li>
	<li>Define scalable solution aligned with DMS core product</li>
	<li>Oversee system design created by IT BA/Solution Designer</li>
	<li>Ensure solution feasibility with Developer and Project Manager</li>
	<li>Review and validate UAT scenario and business flow</li>
	<li>Provide product improvement insight and standardization</li>
	<li>Update progress to Lead and Project Manager</li>
</ul>

IT Product Specialist

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

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