ALEPH PROFILE:

Hello, we noticed you taking a peek.

It all started on a stormy day in May 2006. There was rain, there was thunder, there was lightning, and there was Aleph.

Aleph is a striking group of craftsmen specialised in strategy, design and technology. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients. Bold clients who see the future of user-centric experience and engage Aleph as their rocket fuel.

ALEPH CULTURE:

We’ve grown from a garage operation to a staff strength of 300 and growing across Singapore, Indonesia, Malaysia, Vietnam and Thailand; but we still maintain a boutique company feel and culture within each local market. This is what bonds us and yet frees us enough to apply our unique talents, to deliver functional and flexible solutions, to dream big and to make it happen within this part of the world.

First discovered in 2006 the Alephian is a rare species. As a highly collaborative species, the Alephian loves to gather together and exercise great creativity to accomplish large difficult projects for its counter part in the natural hierarchy: “the client”.

The Alephian’s natural habitat is in the mobile and internet space where its nimble fingers and outstanding control of Wacom pens creates beautiful websites, apps, and campaigns.

A peculiar characteristic is the Alephian ability to communicate relevant information consistently. This is highlighted by a Friday morning tradition where they gather around food and exchange knowledge. This appears to be an effort to become a better group of species.

When not at work, Alephians can be found enjoying Southeast Asia’s beautiful resorts and beaches, planning a theme party or cycling together. And if you ever walk by, put your hand up. Alephians love giving high fives.

Aleph Labs

Research Ops

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

Aleph’s Research Team is partnering with a leading financial services client to conduct a series of in-depth interviews and focus group discussions (FGDs). To ensure our research delivers meaningful insights, we are looking for a Research Ops associate to manage participant recruitment, screening, and session logistics.

 

The Mission

To ensure every research session runs smoothly and involves high-quality, well-screened participants—so that our research team can focus on generating impactful insights.

 

What You’ll Be Responsible For

Participant Management

<ul>
	<li>Work with researchers to translate research participant criteria into structured screening questionnaires.</li>
	<li>Manage and administer participant screeners to identify qualified candidates (e.g. interview participant candidates, screening surveys, etc.).</li>
	<li>Ensure recruitment of high-quality participants, including lead users and priority customer segments.</li>
	<li>Coordinate with recruitment vendors or client’s databases to source participants.</li>
	<li>Track recruitment progress and maintain organized participant records.</li>
	<li>Proactively anticipate shortfalls and secure backup participants where needed.</li>
</ul>

Session Logistics &amp; Administration

<ul>
	<li>Schedule and coordinate interviews and FGDs.</li>
	<li>Manage participant communications (confirmation emails, reminders, session details).</li>
	<li>Prepare and manage consent forms and documentation.</li>
	<li>Coordinate incentive distribution and ensure timely processing.</li>
	<li>Set up meeting logistics (venue coordination or virtual platforms).</li>
	<li>Handle last-minute changes, no-shows, and rescheduling efficiently.</li>
</ul>

Research Documentation &amp; Repository Support

<ul>
	<li>Support structured note-taking during interviews and FGDs.</li>
	<li>Consolidate session notes into clean, organized documentation.</li>
	<li>Maintain and organize research folders, files, transcripts, and recordings.</li>
	<li>Upload and structure materials into a shared research repository.</li>
	<li>Assist in compiling summary reports or session recaps for internal and client use.</li>
	<li>Ensure documentation is clear, consistent, and easy to retrieve.</li>
	<li>Prepare clean, synthesis-ready documentation that enables researchers to efficiently develop insights and proceed into client workshop sessions.</li>
	<li>Support basic recap decks or summary reports when required.</li>
</ul>

Research Ops

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Research Service Development Analyst or in Asuransi Astra it is called Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze (to get Customer Insight), then propose, conceptualize, &amp; create programs for customer/services culture activities (such as service standards/standar layanan and service behaviour) based on Customer Insight that in line with Asuransi Astra Culture &amp; Value.

<ul>
	<li>Develop and update service standards (SOPs &amp; guidelines).</li>
	<li>Monitor and evaluate service quality performance.</li>
	<li>Initiate improvement programs to enhance customer experience.</li>
	<li>Coordinate and provide coaching to ensure service standards implementation.</li>
</ul>

Research Service Development Analyst

Indonesia Stock Exchange (IDX) is a Self-Regulatory Organization that creates a trusted and credible financial market infrastructure to deliver a fair, orderly, and efficient market, accessible to all stakeholders through innovative products and services. Our vision is to be a competitive stock exchange with world-class credibility. We aim to develop the Indonesian capital market to bring prosperity as one of the pillars of the Indonesian economy. We also actively seek to create more impact globally by joining the World Federation of Exchanges and Sustainable Stock Exchanges. Our goal is to become a credible exchange that drives financial deepening, enabling Indonesia to become the 5th largest economy by 2045. 

Our core values, Teamwork, Integrity, Professionalism, and Service Excellence (TIPS), are set to be our DNA. This is how we live at IDX. TIPS become the spirit that leads us to strengthen collaboration, and innovation, and to continuously go above and beyond to achieve our goals. 

People play significant roles in the success of IDX, and thus we put people as our priority. Ensuring our people have nurturing and exciting working experiences, we are fully committed to developing and energizing our people by providing various development programs and opportunities to create an impact through their roles/work. We are blessed to have been awarded as one of the Best Companies to Work for in Asia for the third consecutive year in 2017, 2018, and 2019, organized by HR Asia. 

Indonesia Stock Exchange

We are seeking bright professionals to join our organization as a Capital Market Research Officer. In this position, you will be conducting thorough research involves gathering materials, analyzing qualitative and quantitative market studies, managing indices, surveys, and presentations for users. Additionally, responsibilities include organizing files and databases, while maintaining effective communication and coordination with stakeholders.

Key Responsibilities:

<ol>
	<li>Conduct research, studies, and analysis with actionable recommendations to support the development of the Indonesian Capital Market, taking into account global market trends, trading practices, products, investors, and regulatory developments, in alignment with IDX strategic objectives.</li>
	<li>Perform periodic thematic research and execute analytical assignments requested by internal and external stakeholders (e.g., divisions/units, management, OJK), including comprehensive survey execution (design, monitoring, analysis, and reporting).</li>
	<li>Manage and analyze trading and market data, including index review, margin stock selection, industry classification of Listed Companies, and preparation of required securities lists to ensure fulfilment of IDX regulatory obligations.</li>
	<li>Develop market insights through qualitative and quantitative analysis, transform findings into clear reports and presentations, and deliver results effectively to stakeholders.</li>
	<li>Maintain structured research workflows, databases, and administrative processes, while coordinating and communicating effectively with relevant internal and external parties to ensure high-quality and timely deliverables.</li>
</ol>

Capital Market Research Officer

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Encourage and facilitate UMN lecturers in conducting research and innovation activities</li>
	<li>Provide support and guidance to lecturers throughout the research and innovation process</li>
	<li>Coordinate and communicate with internal stakeholders to support research and innovation initiatives</li>
	<li>Establish, maintain, and strengthen collaboration with external partners to support research and innovation activities</li>
	<li>Facilitate partnerships and collaborative projects related to research and innovation</li>
</ul>

Research & Innovation Officer_Universitas Multimedia Nusantara

<ul>
	<li>Design research frameworks and conduct research fieldwork in both qualitative and quantitative (interviews, surveys, store observation, etc.).</li>
	<li>Synthesise findings from multiple sources into clear strategic insight narratives, and translate it into actionable recommendations.</li>
	<li>Document and maintain research archives, competitive intelligence trackers, and trend logs.</li>
	<li>Present insights to stakeholders and guide the decision-making process.</li>
</ul>

Research & Insight Specialist | Business Development Gramedia

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before.

 

​​We’re looking for a skilled and curious Product &amp; UX Researcher to join our team and support the revamp of a major banking platform. You’ll be embedded in a cross-functional project squad alongside UI/UX Designers and the client’s Product and Business teams. Your role is to uncover user needs, pain points, and opportunities — and to champion those insights to shape the next generation of banking experiences.

 

As the team’s Researcher, you will own the end-to-end research process and help guide both product and design decisions. You’ll also contribute to defining post-launch success metrics to ensure the solutions we create have measurable impact. Here are your key responsibilities:

<ul>
	<li>Collaborate with the internal project squad and the client’s stakeholders to define research goals and select the most effective approaches (interviews, FGDs, participatory design, usability testing, surveys, A/B testing, data analysis, etc).</li>
	<li>Translate business questions into focused research plans and activities that generate actionable insights.</li>
	<li>Lead end-to-end research: plan, recruit, conduct, analyze, and report — including managing research operations for the project.</li>
	<li>Present findings in clear, structured, and compelling formats (e.g., report documents, insight decks, or synthesis frameworks).</li>
	<li>Act as a user advocate in design discussions, participating in ideation and helping shape the UX.</li>
	<li>Co-define product success metrics and performance indicators with the team; help build a framework for ongoing tracking and optimization.</li>
	<li>Ensure all research activities adhere to ethical and legal standards, especially around handling sensitive customer and financial data.</li>
</ul>

Product & UX Researcher

NRI Indonesia was established in October 2015. NRI Indonesia supports the advancement of clients' Digital Transformation (DX) with our comprehensive services of IT consulting and software development, backed by the knowledge, proven track record and expertise of our parent company, Nomura Research Institute (NRI) Japan. We realize truly meaningful solutions for our clients, and support their growth by seamlessly combining our consulting and tech capabilities. At NRI Indonesia, we strive to solve social issues and contribute to a sustainable future.

Our activities cover the following:
- Planning, designing and implementing enterprise system
- Designing/implementing loyalty program
- Big data analytics
- Managing and operating systems particularly in the area of retail and distribution, manufacturing, finance and service industries

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Nomura Research Institute Indonesia

<h2>Overview:</h2>

You will be responsible for the architecture and automation of our entire technical footprint, from the production of Kubernetes clusters serving our customers, to the automated device management systems serving our employees.

Your goal is to eliminate manual toil through scripting, automation, and self-service workflows.

<h2>Responsibilities:</h2>

<h3>A. Production Engineering (Cloud &amp; DevOps)</h3>

<ul>
	<li>Infrastructure as Code (IaC): Deploy and manage cloud-based services (AWS/GCP/Azure) using Terraform or Pulumi. All infrastructure changes must be version-controlled and auditable.</li>
	<li>CI/CD Pipeline Architecture: Design the pipelines that allow our developers to ship code safely and quickly (GitLab CI, GitHub Actions, AWS CodePipeline).</li>
	<li>Container Orchestration: Maintain and optimize Kubernetes clusters, focusing on auto-scaling, security, and self-healing configurations.</li>
	<li>Observability: Implement monitoring and logging stacks to ensure system uptime and rapid incident response.</li>
</ul>

<h3>B. Internal Engineering (IT as Code)</h3>

<ul>
	<li>Zero-Touch Provisioning: Abolish manual laptop setup. Implement MDM solutions (Intune, Jamf, or Kandji) so that new hardware configures itself automatically upon unboxing.</li>
	<li>Identity Automation: Treat Identity as the new perimeter. Manage Azure AD / Entra ID programmatically. Automate onboarding/offboarding via scripts (e.g., auto-provisioning Email, Slack, and Cloud access).</li>
	<li>Network Reliability: Manage office networking (Firewalls, VPNs) using configuration management rather than manual GUI clicking. We also expect you to optimize network performance, and perform network analysis and capacity planning.</li>
	<li>Self-Service Implementation: Build or configure tools that allow users to reset their own passwords, request software access, or troubleshoot common issues without human intervention.</li>
</ul>

Cloud & System Engineer

<h2>Responsibilities:</h2>

<ul>
	<li>
	Perform close communication with users in gather requirements, analysis and documentation on ERP project
	</li>
	<li>
	Implementation of ERP project, provide training, UAT and support
	</li>
	<li>Collaborate with cross-functional teams in various countries, including sales and development, to ensure seamless delivery of ERP projects</li>
	<li>Travel to overseas for short business trip may be required</li>
</ul>

ERP Consultant

<h2>Overview:</h2>

We are looking for a backend engineer who designs systems intentionally and uses AI-assisted development as a productivity tool and not as a replacement for engineering judgment.

Our primary backend stack is Node.js, TypeScript, and NestJS. However, this role requires engineers who can adapt beyond a single stack when working with existing systems or client constraints (e.g. Python, Java).

You will work on client-facing backend systems where correctness, maintainability, and ownership matter. We also expect engineers to contribute to the team and company, not only through code, but through ideas, learning, and shared responsibility.

<h2>Responsibilities:</h2>

<ul>
	<li>Design, build, and maintain production-grade backend services, primarily using Node.js, TypeScript, and NestJS.</li>
	<li>Own backend solutions end-to-end, including design, implementation, deployment, and production support.</li>
	<li>Build and maintain clean, explicit REST APIs.</li>
	<li>Make and defend architectural decisions based on clear trade-offs, not trends.</li>
	<li>Ensure code quality through testing, reviews, and thoughtful refactoring.</li>
	<li>Collaborate with DevOps on CI/CD pipelines, deployment, and observability.</li>
	<li>Work independently with frontend, QA, ML engineers, and client stakeholders.</li>
	<li>Use AI-assisted development tools (e.g. Cursor, GitHub Copilot) to accelerate delivery while: 
	- critically reviewing AI-generated code 
	- owning correctness, security, and long-term maintainability</li>
	<li>Read, understand, debug, and extend backend systems written in other languages when required.</li>
	<li>Contribute beyond assigned tasks by:</li>
	<li>proposing improvements and new ideas 
	- sharing knowledge and learnings with the team 
	- mentoring other engineers when appropriate</li>
</ul>

Backend Engineer Node.Js

<ul>
	<li>Drive the end-to-end design process, from high-fidelity prototypes to scalable design systems, integrating user research and feedback to improve designs and ensure seamless team collaboration.</li>
	<li>Take ownership of projects from ideation to delivery, working closely with developers and cross-functional teams to smoothly integrate designs into final products.</li>
	<li>Lead the creative process by crafting innovative, user-centric designs that align with business objectives, driving strategic thinking and impactful product solutions.</li>
	<li>Manage technical design documentation.</li>
</ul>

UI/UX Designer

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

<ul>
	<li>Manage marketing communication and activity campaign</li>
	<li>Building and maintaining proactive relationship with local high schools and universities</li>
	<li>Provide leads data for sales</li>
	<li>Compile data and sales documents</li>
	<li>Reporting on successes and areas needing improvements</li>
	<li>Create, maintain and evaluate marketing activities both online &amp; offline at all branch</li>
</ul>

Marketing Officer as School Liaison

<ul>
	<li>Seeking and approaching new clients (Brands)</li>
	<li>Achieving sales target</li>
	<li>Meeting clients to discuss and support their commercials needs</li>
	<li>Presenting commercials ideas and costings to clients</li>
	<li>Solving any problems their commercials needs, negotiating with clients, and making sure the deal are met</li>
	<li>Checking and reporting account's budget</li>
	<li>Build strong relationships with clients, partners, and principals</li>
</ul>

Account Executive Brand Kompas TV

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Delivering presentations and demonstrations to prospective and current clients </li>
	<li>Liaising with those developing products/services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behavior and/or any potential changes clients would like </li>
	<li>Conducting research into the industry – including competitor research </li>
	<li>Encouraging clients to buy extras, upgrades etc </li>
	<li>Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users. </li>
</ul>

Presales Consultant

<ul>
	<li>Responsible for conducting analysis related to the development of the media industry and other related industries as an ingredient in making organizational strategies and/or business development.</li>
	<li>Determine methods/tools to collecting data and information.</li>
	<li>Looking for secondary data based on data needs and analysis.</li>
	<li>Extracting data into a database for analysis.</li>
</ul>

Analyzing Data

Business Analysis

Business Development

Data Analyst KG Media

<ul>
	<li>Seeking and approaching new clients</li>
	<li>Achieving sales target</li>
	<li>Meeting clients to discuss and support their commercials needs</li>
	<li>Presenting commercials ideas and costings to clients</li>
	<li>Solving any problems their commercials needs</li>
	<li>Negotiating with clients, and making sure the deal are met</li>
	<li>Checking and reporting account's budget</li>
	<li>Build strong relationships with government, client, partners, and principals</li>
</ul>

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