Established in 1992 in Korea, Cosmax Inc. is a leading Korean cosmetics R&D and contract manufacturer. Recording sky-rocketing growth since its foundation, Cosmax Inc. has expanded its business not only in Korea but in overseas markets, such as China (Shanghai and Guangzhou), Indonesia and USA.
PT. Cosmax Indonesia, established in 2011, is a wholly owned subsidiary of Cosmax Inc. and is developing its business in Indonesia as well as in Southeast Asia.
With strong collaboration with leading global cosmetics brands and many of Korean brands, PT. Cosmax Indonesia has been expanding its business, thus the company seeks for Indonesian talents.

PT. Cosmax Indonesia

<ol>
	<li>Draft, review, and manage company legal documents such as cooperation agreements, NDAs, MoUs, vendor contracts, customer agreements, and other legal documents.</li>
	<li>Ensure all company activities comply with applicable laws and regulations, especially related to cosmetic and manufacturing industries.</li>
	<li>Coordinate with external parties such as government institutions and other institutions/consultants regarding the company legal matters as needed.</li>
	<li>Provide legal opinions and legal analysis related to company operational activities.</li>
	<li>Assist in handling company legal issues, both litigation and non-litigation matters.</li>
	<li>Ensure company compliance with labor regulations, corporate compliance, and business regulations.</li>
	<li>Support legal-related matters for all departments in daily operational activities.</li>
</ol>

Legal Staff

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Legal Strategy &amp; Compliance: Develop and implement legal strategies that protect company interests and ensure compliance with corporate, labor, and commercial laws.</li>
	<li>Contract Management: Draft, review, and negotiate contracts and agreements with clients, vendors, and partners to ensure favorable terms and minimize risks.</li>
	<li>Corporate Governance: Maintain corporate documents, licenses, and legal records across entities; ensure all operations comply with local and international regulations.</li>
	<li>Risk Management &amp; Advisory: Identify potential legal risks and provide practical business-oriented solutions to management and stakeholders.</li>
	<li>Litigation &amp; Dispute Resolution: Manage external legal counsel, handle disputes, and oversee litigation or arbitration processes as needed.</li>
	<li>Cross-Department Collaboration: Partner with Finance, HR, Procurement, and Business Development to ensure legal compliance in all company initiatives.</li>
	<li>Transformation &amp; Standardization: Establish standardized legal templates, approval processes, and digital document management systems to modernize legal operations.</li>
</ul>

Legal Counsel Manager

PT Sinar Mitra Sepadan Finance (“Perusahaan”) adalah perusahaan pembiayaan nasional yang didirikan pada 28 November 2000. Perusahaan memperoleh izin usaha melalui Surat Keputusan Kementerian Keuangan Nomor 365/KMK.06/2001 pada 11 Juni 2001. Saat ini, Perusahaan berkedudukan di Jakarta Selatan dengan kantor pusat di Agro Plaza Lantai 16-17, Jl. H.R. Rasuna Said Kav. X2-1, Kuningan Timur, Setiabudi, Jakarta Selatan 12950.

Pemegang saham Perusahaan saat ini adalah ORIX Corporation dari Jepang dan PT Sinar Mas Multiartha, Tbk. (“SMMA”), dengan ORIX Corporation sebagai pemegang saham mayoritas sebesar 85%.

Perusahaan telah menjadi bagian dari ORIX Corporation, Jepang, yang memiliki jaringan di lebih dari 30 negara dan terdaftar di New York Stock Exchange. PT Sinar Mitra Sepadan Finance bergerak di bidang jasa pembiayaan kendaraan bermotor roda empat atau lebih. Selama lebih dari 20 tahun, Perusahaan telah berkembang dengan memiliki lebih dari 100 jaringan (Kantor Cabang dan Kantor Selain Kantor Cabang) di seluruh Indonesia dan lebih dari 2.000 karyawan. 

SMS Finance, pilihan perusahaan pembiayaan untuk mobil bekas dan multiguna dengan jaminan BPKB mobil, bunga rendah mulai 0,7%!

PT. Sinar Mitra Sepadan Finance (SMS Finance)

<ol>
	<li>Draft, review, revise, and negotiate various legal agreements, contracts, and other legal documents to ensure compliance with applicable laws and company policies.</li>
	<li>Prepare, analyze, and provide Legal Opinions on legal issues, transactions, and business activities to support management decision-making.</li>
	<li>Identify legal risks and recommend practical solutions to minimize potential legal exposure.</li>
	<li>Conduct legal research and interpret applicable laws, regulations, and legal precedents relevant to the company's operations.</li>
	<li>Collaborate with internal departments and external legal counsel to resolve legal matters and support business initiatives</li>
</ol>

Corporate Legal Senior Officer

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>S1 jurusan Hukum atau jurusan lain yang terkait</li>
	<li>Mempunyai pengalaman magang minimal 3 bulan di posisi admin</li>
	<li>Mampu mengeoperasikan Ms Office ( terutama excel)</li>
	<li>Mampu bekerjasama dalam tim, komunikatif, dan mempunyai inisiatif tinggi</li>
	<li>Menyukai tantangan baru agar bisa berkembang</li>
	<li>Memiliki ketilitian dan fokus terhadap tugas yang diberikan</li>
	<li>Domisili BSD dan sekitarnya</li>
</ul>

Legal and Litigation Internship

Our Mission
At Babat Alas, we're dedicated to helping individuals and businesses forge new paths to success. Our name, which means "clearing the path" in Indonesian, reflects our commitment to removing obstacles and creating opportunities for growth.
Through our three service pillars—Career Consultation, Hiring Partnership, and Business Strategy—we provide comprehensive solutions tailored to your unique needs and goals.

Why "Babat Alas"?
In Indonesian culture, "Babat Alas" refers to the pioneering spirit of clearing untamed land to create new possibilities. We embody this spirit by helping you navigate challenges and create clear pathways to your goals.

Our Approach
We believe in sustainable growth through personalized strategies, data-driven insights, and long-term partnerships. Our holistic approach addresses both immediate needs and future aspirations.

PT Babat Alas Solusi

Budget Management &amp; Planning: 
1. Create and manage the budget for the branches under supervision. 
2. Develop strategies to achieve branch targets and ensure all departments implement these strategies. 
3. Responsible for achieving the operational profit target of the supervised branches. 
 
Sales: 
1. Actively seek potential customers and develop services/products. 
2. Maintain good relationships with existing customers. 
3. Develop and implement strategies to achieve sales targets. 
 
Monitoring &amp; Control: 
1. Oversee daily operations and ensure all departments are working according to the predetermined plan. 
2. Motivate the team and review their performance to achieve work targets. 
3. Regularly review branch performance and develop strategies to meet targets. 
4. Monitor expenses following the budget. 
5. Monitor accounts receivable. 
 
Tour: 
1. Responsible for creating incentive tour packages for customers when needed. 
2. Act as a Tour Leader for VIP customers when needed. 
 
Customer Problem Solving &amp; Decision Making: 
1. Handling customer complaints and providing appropriate solutions.

Branch Manager Travel Services

<ul>
	<li>Memeriksa legalitas aset/agunan peminjam yang diberikan oleh pinjaman yang dijamin peminjam</li>
	<li>Menyiapkan perjanjian pinjaman, amandemen, surat, perjanjian agunan, dan dokumen hukum lainnya yang diperlukan untuk penandatanganan legalitas pinjaman serta mengatur penandatanganan</li>
	<li>Memeriksa agunan asli dan dokumen terkait di bank lain</li>
	<li>Menyimpan salinan dokumen hukum dalam berkas hukum</li>
</ul>

Legal PBF Area Officer Branch Serpong

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About Us:

Join our dynamic team and be the voice of our brand, helping customers across platforms like Shopee, Tokopedia, and Instagram.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Customer Service

Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

<ul>
	<li>Kewarganegaraan: Warga Negara Indonesia (WNI).</li>
	<li>Usia: Biasanya berada di rentang 18 hingga 50 tahun (usia produktif).</li>
	<li>Pendidikan: Minimal lulusan SMP atau SMA/SMK sederajat.</li>
	<li>Kepribadian: Jujur, disiplin, bertanggung jawab, ramah, dan pekerja keras.</li>
	<li>Kesehatan: Sehat jasmani dan rohani (tidak memiliki penyakit berat yang mengganggu aktivitas fisik).</li>
	<li>Teknologi: Memiliki smartphone Android/iOS dan bisa mengoperasikannya, karena pengambilan orderan dilakukan via aplikasi.</li>
	<li>Diutamakan perempuan </li>
</ul>

Cleaning Service

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Efficiently and promptly attend to customer inquiries and concerns through online channels, ensuring timely resolution and satisfaction.</li>
	<li>Methodically analyze, assess, and effectively resolve customer complaints and issues, employing problem-solving skills and empathy.</li>
	<li>Proactively foster and nurture positive relationships with customers, enhancing loyalty and satisfaction through personalized interactions and attentive service.</li>
</ul>

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Student progress management </li>
	<li>Communication and customer service on effective study activities </li>
	<li>Internal commercial aspects </li>
	<li>Creating and maintaining a fun and engaging learning environment </li>
	<li>Planning, organizing, and executing events. </li>
</ul>

Service Consultant Jakarta

Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Sejak 2012, Prodia merupakan satu-satunya laboratorium klinik di Indonesia dengan akreditasi College of American Pathologists (CAP) sehingga kualitas hasil pemeriksaan dari Prodia sejajar dengan laboratorium internasional.

Visi:
1. Layanan Kesehatan Terpercaya menunjang Pengobatan Generasi Baru (Transforming toward reliable Next Generation Health Care)
2. Sebagai "Center of Excellence"

Misi:
1. Untuk DIAgnosa lebih baik
2. Untuk si DIA yang bergabung dengan Prodia




PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li>Melakukan instalasi, konfigurasi, dan penerapan aplikasi baru/fungsi baru/upgrade/perbaikan/modifikasi serta melakukan quality control dan patching terhadap aplikasi termasuk melakukan pengujian dalam development server.</li>
	<li>Memastikan dokumentasi terhadap standarisasi, instalasi/peniadaan, dan konfigurasi.</li>
	<li>Melakukan fungsi operasional dan pemecahan masalah atas suatu aplikasi yang masuk melalui IT - Helpdesk.</li>
	<li>Melakukan maintenance dan monitoring secara berkala dan backup data.</li>
	<li>Mengusulkan change request atau inovasi terhadap sistem aplikasi.</li>
	<li>Membuat test design, test process, test cases, test data, dan turut berpartisipasi dalam testing procedure termasuk melaporkan hasil testing (2nd), serta melakukan training kepada end user mengenai aplikasi terkait.</li>
</ul>

IT Service Officer

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Mengelola keamanan dan kebersihan cabang nasional</li>
	<li>Mengelola pengadaan kebutuhan rumah tangga kantor pusat</li>
	<li>Mengelola gudang cabang nasional</li>
	<li>Berkoordinasi dengan user dan PIC nasional</li>
</ul>

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Office Service Staff

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Pamulang

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
</ul>

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