Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Lead the overall HR strategy and transformation roadmap aligned with company objectives and growth.</li>
	<li>Drive organization design, restructuring, workforce planning, and productivity improvement.</li>
	<li>Establish and govern performance management, KPI/OKR, talent management, and succession planning.</li>
	<li>Strengthen leadership capability, organizational culture, employee engagement, and change management.</li>
	<li>Oversee talent acquisition, learning &amp; development, compensation &amp; benefits, HR operations, and industrial relations.</li>
	<li>Drive HR digitalization and HRIS implementation to improve efficiency and data-driven decision-making.</li>
	<li>Establish strong HR governance, policies, SOPs, and employment compliance across the organization.</li>
	<li>Lead, oversee, and evaluate Division Heads and HR teams to ensure accountability and performance.</li>
	<li>Act as a strategic HR partner to Management, providing recommendations on organization, people, and workforce decisions.</li>
	<li>Monitor key HR metrics, organizational risks, and transformation progress, ensuring timely corrective actions.</li>
	<li>Build a scalable, high-performance organization capable of supporting long-term business growth.</li>
	<li>Lead strategic initiatives and special/ad hoc projects assigned by the Managing Director.</li>
</ul>

General Manager – Human Resources & Transformation

PT Surya Artha Nusantara Finance (SANF) is a financial services company in Indonesia, primarily focused on providing financing solutions for the heavy equipment and transportation sectors. SANF is a joint venture between PT Astra International Tbk, one of Indonesia's largest conglomerates, and Marubeni Corporation, a major Japanese trading company.

SANF offers a variety of financial products, including leasing, consumer financing, and factoring, to support businesses in acquiring heavy equipment, trucks, and machinery. The company plays a significant role in industries like construction, mining, agriculture, and transportation, helping businesses manage their financial needs through customized financing solutions.

Let's join our Fun, Friendly, and Continuous Growth journey!

Surya Artha Nusantara Finance

<ul>
	<li>Responsible for the fulfillment of sales target by trying to find good business opportunities in Heavy Equipment Sector (Mining, Forestry, Agro, Construction, etc), Transportation Logistics, Productive Financing</li>
	<li>Maintaining, improving, and also increasing the quality of assets through continuous business relationship between supplier, customer, and business related community</li>
	<li>Responsible for looking for potential customers including new customers</li>
</ul>

Account Executive

SUN Education Group is the leading and the most complete international educational consultancy firm in Indonesia. Our core business is to provide services to students who want to study abroad particularly in Australia, New Zealand, Indonesia Pathway, UK, Switzerland, Singapore, Malaysia, China, Sweden, Ireland, Spain, Netherland, Italy, Canada and USA. We have 24 offices throughout Indonesia and have a global network of partners across the world.

As a successful, fast growing and innovative company, we are accelerating our growth within the market. We realize that our greatest asset is people and as such, we provide a challenging and  exciting environment for the best in the market.

With leaders that hold a clear vision for the future, along with a team full of diverse professionals, we are looking for young, energetic, dynamic and experienced people to fulfill our vacant positions.

SUN Education Group

<ul>
	<li>Advise and assist students choosing the right overseas study destination ( sales )</li>
	<li>Provide assistance and advice on accurate information in all aspect both educational and non-educational, includes: the institutions, the course, the destination, study and social life, transportation, accomodation, etc.</li>
	<li>Involved in promotions, campaign and special event activities such as company's exhibition or school expo.</li>
	<li>Achieve student recruitment target (promoting &amp; selling our services).</li>
</ul>

Overseas Education Consultant

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Secretary main responsibilities :

<ol>
	<li>Supporting Director in Charge on scheduling their meetings with internal or external parties, including location, meals, meeting tools and transportation.</li>
	<li>Preparing Director in Charge needs, such as ensuring the comfort of the workplace, an adequate office stationary, and etc.</li>
	<li>Supporting Director in Charge establishing good relationships with both, internal and external parties, in forms of sending wreaths or bouquet, greeting cards, souvenir, and etc.</li>
	<li>Accompany Legal and Learning Management department, in monitoring Director in Charge needs, and make sure the training implementation was on point.</li>
	<li>Managing administrations such as :
	<ul>
		<li>Checking the documents that will be signed by Director in Charge, in accordance with applicable regulations.</li>
		<li>Processing business trip administrations, such as:
		<ul>
			<li>Accomodation and any other necessary documents</li>
			<li>Transportation</li>
			<li>Itinerary</li>
			<li>Passport and VISA</li>
			<li>On Duty Request and Declaration</li>
		</ul>
		</li>
		<li>Processing Director in Charge claim request and declarations such as health insurance, membership and entertain.</li>
		<li>Managing stationary procurement, printing, and Director in Charge Secretariat routine needs.</li>
		<li>Managing files and mailing activities such as signature request, company stamp, and any other attributes.</li>
	</ul>
	</li>
</ol>

To support the smoothness of our Director in Charge operational activities.

Secretary to Director

PT. Stars Global Resources Indonesia (STGRI) is a holding company that serves as the parent organization for various business units operating across multiple strategic sectors. With a commitment to fostering sustainable growth, PT. STGRI manages and develops businesses in the fields of mining services, construction, logistics and heavy equipment spare parts supply, agriculture, livestock farming, catering services, and training and human resource development centers (training centers).

VISION :
To continuously adapt and grow, and create sustainable and innovative businesses that nurtures people, acts with purpose, and leads with a global vision that creates lasting impact

MISSION :
- To nurture and empower people as the heart of sustainable growth.
- To act with purpose and integrity in every collaboration and decision.
- To innovate boldly and adapt with resilience to change.
- To lead with a global vision and deliver meaningful impact beyond borders.
- To be a reliable and trusted partner, by upholding consistency, and quality in every service and product.

CORE VALUE :
“GREATT”
Global Minded : We think broadly and act globally.
Resilience : We are resilient to challenges and rise stronger
Excellence : We strive for excellence in everything we do
Agility : We are fast, adaptive, and ready to change
Trustworthy : We can be trusted because integrity is our foundation
Teamwork : We grow together through strong collaboration

PT Stars Global Resources Indonesia

<ul>
	<li>Lead and oversee all Warehouse &amp; Expedition activities to ensure smooth and efficient flow of goods from receiving to delivery.</li>
	<li>Develop strategies and work plans to ensure the availability, accuracy, and security of inventory.</li>
	<li>Optimize warehouse capacity, resource utilization, and operational costs in line with company targets.</li>
	<li>Ensure distribution and delivery processes are completed on time and in accordance with quantity, quality, and delivery schedules.</li>
	<li>Monitor inventory, stock movements, and stock opname results to ensure data accuracy.</li>
	<li>Establish and evaluate Warehouse &amp; Expedition KPIs and ensure continuous achievement of operational targets.</li>
	<li>Identify operational issues and implement corrective actions and continuous improvement initiatives.</li>
	<li>Lead and develop the team to improve productivity, discipline, and work effectiveness.</li>
	<li>Ensure all operational activities comply with company SOPs, safety standards, and applicable regulations.</li>
</ul>

Manager Warehouse & Expedition

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.

Hino Finance Indonesia

This is a full-time role for an Account Officer located in Surabaya, Indonesia. The Account Officer will be responsible for driving business growth by acquiring and managing corporate clients requiring commercial vehicle financing solutions. This role focuses on achieving sales targets, developing long-term business relationships, and providing tailored financing solutions that support customers' operational needs.

Key Responsibilities

<ul>
	<li>Identify, develop, and acquire new customers in industries such as logistics, transportation, manufacturing, construction, mining, agriculture, and distribution.</li>
	<li>Promote and sell commercial vehicle financing solutions, including financing for new and used trucks.</li>
	<li>Build and maintain strong relationships with corporate customers, truck dealers, distributors, and strategic business partners.</li>
	<li>Conduct regular sales visits and other prospecting activities to generate new business opportunities.</li>
	<li>Understand customers' business requirements and recommend suitable financing products, repayment structures, and financing terms.</li>
	<li>Prepare and collect all required financing application documents while ensuring compliance with company policies and procedures.</li>
	<li>Coordinate with Credit, Legal, and other internal departments to facilitate timely loan processing and disbursement.</li>
	<li>Monitor the financing application process from submission through approval and disbursement.</li>
	<li>Achieve assigned sales targets, financing volume, and other key performance indicators (KPIs).</li>
	<li>Maintain accurate sales pipelines, customer records, and activity reports.</li>
	<li>Monitor market trends, competitor activities, and industry developments to identify new business opportunities.</li>
	<li>Ensure high customer satisfaction by providing professional after-sales support and maintaining long-term client relationships.</li>
</ul>

Account Officer Surabaya

Job Description

This is a full-time role for an Account Officer located in Semarang, Indonesia. The Account Officer will be responsible for driving business growth by acquiring and managing corporate clients requiring commercial vehicle financing solutions. This role focuses on achieving sales targets, developing long-term business relationships, and providing tailored financing solutions that support customers' operational needs.

 

Key Responsibilities

<ul>
	<li>Identify, develop, and acquire new customers in industries such as logistics, transportation, manufacturing, construction, mining, agriculture, and distribution.</li>
	<li>Promote and sell commercial vehicle financing solutions, including financing for new and used trucks.</li>
	<li>Build and maintain strong relationships with corporate customers, truck dealers, distributors, and strategic business partners.</li>
	<li>Conduct regular sales visits and other prospecting activities to generate new business opportunities.</li>
	<li>Understand customers' business requirements and recommend suitable financing products, repayment structures, and financing terms.</li>
	<li>Prepare and collect all required financing application documents while ensuring compliance with company policies and procedures.</li>
	<li>Coordinate with Credit, Legal, and other internal departments to facilitate timely loan processing and disbursement.</li>
	<li>Monitor the financing application process from submission through approval and disbursement.</li>
	<li>Achieve assigned sales targets, financing volume, and other key performance indicators (KPIs).</li>
	<li>Maintain accurate sales pipelines, customer records, and activity reports.</li>
	<li>Monitor market trends, competitor activities, and industry developments to identify new business opportunities.</li>
	<li>Ensure high customer satisfaction by providing professional after-sales support and maintaining long-term client relationships.</li>
</ul>

Account Officer Semarang

Since our founding in 2007 in US and VLink Consulting Indonesia (VCI) established in 2018, VLink is truly in a class of our own for our ability to deliver on all points important to our valued customers. We are an end-to-end global partner that provides consultative to coding services. Our delivery model, based on our global presence in North America and APAC regions, provides IT services and strategic workforce solutions. Our engineering mindset enables us to swiftly create affordable and tailored solutions for our customers – large and small.

VLink Inc

Job Description:

<ul>
	<li>Analyze, understand, maintain, debug, and enhance existing Python scripts used for data pipelines, data processing, and automation tasks.</li>
	<li>Design and implement processes to transform unstructured and semi-structured data, including JSON, XML, and log files, into clean, structured, and analysis-ready tabular formats.</li>
	<li>Develop, configure, maintain, and optimize data pipelines using Azure Data Factory (ADF) to support data integration, data movement, transformation, and workflow orchestration across multiple data sources.</li>
	<li>Build and manage ETL/ELT workflows to ensure efficient data extraction, transformation, loading, and delivery across systems.</li>
	<li>Configure pipeline activities, dependencies, triggers, and scheduling to support reliable and automated data processing.</li>
	<li>Integrate data from multiple sources and ensure it is processed and delivered accurately to the appropriate destinations.</li>
	<li>Write, maintain, and optimize complex SQL queries involving multiple joins, data granularity management, and query performance tuning.</li>
	<li>Implement data validation, consistency checks, and error-handling mechanisms to maintain data accuracy, completeness, and reliability.</li>
	<li>Monitor pipeline execution, investigate failures, identify root causes, and resolve data processing issues efficiently.</li>
	<li>Work closely with technical and business stakeholders to understand data requirements and deliver scalable, maintainable data solutions.</li>
	<li>Identify opportunities to improve pipeline performance, automation, processing efficiency, and overall data workflow reliability.</li>
</ul>

 

Job Details:

<ul>
	<li>Willing to working on-site</li>
	<li>PKWT Contract (extendable)</li>
	<li>BPJS (TK, KK), THR (1x), Bonus (1x), Yearly Income (14x)</li>
	<li>Medical Insurance (Individual Gold - AdMedika)</li>
	<li>Paid Leave (12 days/year)</li>
	<li>Laptop for working</li>
	<li>Overtime Pay (if any)</li>
</ul>

Python

Data Engineer

Indonesia Stock Exchange (IDX) is a Self-Regulatory Organization that creates a trusted and credible financial market infrastructure to deliver a fair, orderly, and efficient market, accessible to all stakeholders through innovative products and services. Our vision is to be a competitive stock exchange with world-class credibility. We aim to develop the Indonesian capital market to bring prosperity as one of the pillars of the Indonesian economy. We also actively seek to create more impact globally by joining the World Federation of Exchanges and Sustainable Stock Exchanges. Our goal is to become a credible exchange that drives financial deepening, enabling Indonesia to become the 5th largest economy by 2045. 

Our core values, Teamwork, Integrity, Professionalism, and Service Excellence (TIPS), are set to be our DNA. This is how we live at IDX. TIPS become the spirit that leads us to strengthen collaboration, and innovation, and to continuously go above and beyond to achieve our goals. 

People play significant roles in the success of IDX, and thus we put people as our priority. Ensuring our people have nurturing and exciting working experiences, we are fully committed to developing and energizing our people by providing various development programs and opportunities to create an impact through their roles/work. We are blessed to have been awarded as one of the Best Companies to Work for in Asia for the third consecutive year in 2017, 2018, and 2019, organized by HR Asia. 

Indonesia Stock Exchange

We are seeking a highly motivated and analytical professional to join our team as an IT Business Partner and Innovation Incubation Officer (Outsource). In this role, you will support business transformation initiatives by bridging business needs and technology solutions while driving digital innovation across the organization.

Key Responsibilities: 

<ol>
	<li>Analyze business requirements and facilitate the development of IT solutions for business units and stakeholders.</li>
	<li>Develop System Requirements Specifications (SRS) in collaboration with relevant stakeholders.</li>
	<li>Conduct analysis and design activities to ensure alignment between business needs and IT solutions.</li>
	<li>Support digital innovation initiatives and identify emerging technology trends that can improve business processes and services.</li>
	<li>Prepare feasibility studies and provide recommendations related to IT solution development initiatives.</li>
	<li>Collaborate with internal stakeholders and external vendors/principles to support technology transformation projects.</li>
</ol>

IT Business Partner and Innovation Incubation Officer [Outsource]

We are looking for an analytical and detail-oriented professional with experience in Enterprise Architecture, particularly based on the TOGAF framework, to join our team as an IT Strategy and Enterprise Architecture Officer. In this role, you will contribute to the development and maintenance of the company's Enterprise Architecture, IT strategy, and digital transformation initiatives, ensuring alignment between business needs and technology solutions.

 

Key Responsibilities:

<ol>
	<li>
	Develop and maintain the company's Enterprise Architecture based on the TOGAF framework, covering Business Architecture, Data Architecture, Application Architecture, and Technology Architecture.
	</li>
	<li>
	Develop Enterprise Architecture roadmaps and studies to support the company's medium- and long-term business needs.
	</li>
	<li>
	Provide recommendations for IT solution adjustments to ensure alignment and coherence across data, applications, and technology within the company's Enterprise Architecture.
	</li>
	<li>
	Develop and update IT strategic plans and digital transformation initiatives in alignment with business needs.
	</li>
	<li>
	Manage IT architecture and project portfolio information and evaluate information systems in collaboration with relevant divisions and system owners.
	</li>
	<li>
	Support quality assurance processes for IT solution development projects.
	</li>
	<li>
	Coordinate GRC activities related to IT development and operations.
	</li>
	<li>
	Ensure IT policies, procedures, governance, and supporting documentation remain updated and available in accordance with applicable requirements.
	</li>
</ol>

IT Strategy and Enterprise Architecture Officer

<ul>
	<li>Own and be accountable for national revenue, profitability, and sustainable business growth across all commercial and marketing functions.</li>
	<li>Lead, oversee, and evaluate the performance of all Division Heads under the Commercial &amp; Marketing function, ensuring alignment with business objectives and performance targets.</li>
	<li>Set overall commercial and marketing direction, ensuring alignment between brand strategy, channel strategy, digital growth, omnichannel, and sales execution.</li>
	<li>Govern the end-to-end business funnel from Brand Guidance → Branding → Traffic &amp; Acquisition → Channel Execution → Conversion → Retention, ensuring each function contributes to measurable business results.</li>
	<li>Establish and review key performance indicators covering revenue, profitability, channel performance, sell-in, sell-through, sell-out, CAC, ROAS, LTV, conversion, retention, and marketing ROI.</li>
	<li>Conduct regular business and performance reviews with each Head, identify performance gaps, and ensure timely corrective actions and improvement plans.</li>
	<li>Oversee national channel development and expansion across GT, MT, Key Accounts, Superstores, Retail, Experience Stores, E-Commerce, Marketplace, Website, and other strategic channels.</li>
	<li>Ensure effective allocation and utilization of commercial and marketing budgets, with clear accountability for ROI and business impact.</li>
	<li>Drive strategic alignment between Brand Principle / Holding, Distributor, Commercial, Marketing, Digital, Retail, and other relevant functions.</li>
	<li>Lead major strategic decisions related to business growth, market expansion, key partnerships, customer acquisition, and commercial transformation.</li>
	<li>Act as the primary strategic escalation and decision-making point for Commercial &amp; Marketing matters before escalation to the Managing Director.</li>
	<li>Build a strong, scalable, accountable, and performance-driven leadership team, including coaching and developing the Heads under the function.</li>
	<li>Provide regular business performance updates, strategic recommendations, key risks, and growth opportunities to the Managing Director.</li>
	<li>Lead strategic initiatives, transformation programs, and special/ad hoc projects assigned by the Managing Director to support company objectives.</li>
</ul>

General Manager – Commercial & Marketing

NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

Job Responsibilities:

<ul>
	<li>Design, build, and maintain reliable data pipelines and ETL/ELT processes.</li>
	<li>Integrate data from various internal and external sources into data platforms or data warehouses.</li>
	<li>Develop and optimize SQL queries, data models, and transformation processes.</li>
	<li>Monitor data workflows, troubleshoot job failures, and ensure data accuracy and completeness.</li>
	<li>Collaborate with Data Analysts, Developers, Business Users, and other stakeholders to support data requirements.</li>
	<li>Support data migration, reporting, analytics, and system integration initiatives.</li>
	<li>Implement data quality checks, documentation, and best practices for data governance and security.</li>
	<li>Work on cloud-based data solutions, preferably using AWS services.</li>
</ul>

Data Engineer for Banking Project

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by trusted international investors, it is our mission to make people’s lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

 

About this role

As the Head of Customer Experience, you’ll own the strategy and transformation of Astro’s end-to-end experience across Customers, Operations, and Mitra. Your mission is to build a scalable, data-driven, and technology-enabled CX function that can keep pace with Astro’s growth including automating high-volume inquiries, improving complaint resolution, and turning customer and operational insights into meaningful improvements.

Strategic Responsibilities

<ul>
	<li>As our Astronaut, your missions are:</li>
	<li>Own CX Strategy &amp; Roadmap: Define CX strategy, OKRs, standards, organization structure, and roadmap across Customer, Hub, and Mitra experience.</li>
	<li>Build Scalable CX Operations: Develop inquiry and complaint segmentation based on customer type, case type, and severity to support high-volume operations.</li>
	<li>Lead CX Automation &amp; AI: Drive automation of routine inquiries and develop AI-enabled solutions while ensuring human touch for complex complaints.</li>
	<li>Expand Customer &amp; Mitra Experience: Build integrated complaint/inquiry management across Customer, Hub Operations, and Mitra, including satisfaction measurement.</li>
	<li>Drive Root-Cause Improvements: Partner with Operations, Quality, Commercial, and Product to eliminate recurring customer and operational issues.</li>
	<li>Own CX Performance &amp; Financials: Drive CSAT/MSAT, productivity, service quality, and CX financial performance.</li>
	<li>Lead CX Organization: Build the team, capabilities, operating model, and performance culture to support business growth.</li>
</ul>

Head of Customer Experience

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

<ul>
	<li>esign, develop, and maintain ETL/ELT workflows and data pipelines.</li>
	<li>Extract data from databases, APIs, flat files, and other data sources.</li>
	<li>Perform data transformation, cleansing, validation, and integration.</li>
	<li>Develop and optimize SQL queries, stored procedures, and database objects.</li>
	<li>Work with data warehouses and ensure data is accurate, consistent, and reliable.</li>
	<li>Monitor ETL jobs, troubleshoot failures, and resolve data-related issues.</li>
	<li>Perform data quality checks and investigate data discrepancies.</li>
	<li>Optimize ETL processes for performance and scalability.</li>
	<li>Collaborate with business analysts, data engineers, and other stakeholders to understand data requirements.</li>
	<li>Prepare technical documentation for ETL processes, mappings, workflows, and data models.</li>
	<li>Participate in deployment, testing, and production support activities.</li>
</ul>

ETL Developer

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

<ul>
	<li>Mengembangkan dan melakukan maintenance proses ETL (Extract, Transform, Load) untuk kebutuhan integrasi dan pengolahan data.</li>
	<li>Melakukan ekstraksi data dari berbagai sumber seperti database, file, API, maupun sistem lainnya.</li>
	<li>Melakukan proses data transformation, cleansing, validation, dan mapping sesuai kebutuhan.</li>
	<li>Mengembangkan dan melakukan maintenance ETL jobs/workflows serta memastikan proses berjalan sesuai jadwal.</li>
	<li>Melakukan monitoring, troubleshooting, dan perbaikan apabila terjadi error pada proses ETL.</li>
	<li>Menulis dan melakukan optimasi SQL query untuk kebutuhan pengolahan dan integrasi data.</li>
	<li>Melakukan pengecekan kualitas dan konsistensi data hasil proses ETL.</li>
	<li>Membuat dan memelihara dokumentasi terkait proses ETL, mapping data, dan workflow.</li>
	<li>Berkoordinasi dengan tim Developer, Data Engineer, QA, dan user terkait kebutuhan serta penyelesaian masalah data.</li>
</ul>

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