SpanSet Indonesia is a key division of the globally recognised SpanSet Group International, specialising in Work-at-Height, Lifting, Load Securing, and Safety Management. With a vibrant team across 5 continents and 14 countries, we're committed to delivering innovative solutions to our clients. 

PT SpanSet Indonesia

Key Responsibilities:

Talent Acquisition:

<ol>
	<li>Develop and execute recruitment strategies to attract high-quality candidates.</li>
	<li>Collaborate with department leaders to identify staffing needs and create job descriptions.</li>
	<li>Manage the recruitment process, including sourcing, interviewing, and onboarding new hires.</li>
</ol>

Candidate Experience:

<ol>
	<li>Ensure a positive candidate experience throughout the recruitment process.</li>
	<li>Conduct regular follow-ups and feedback sessions with candidates to maintain engagement.</li>
</ol>

Onboarding:

<ol>
	<li>Design and implement effective onboarding programs that facilitate new employee integration.</li>
	<li>Provide ongoing support to new hires during their transition into the organization.</li>
</ol>

Talent Development:

<ol>
	<li>Identify training and development needs through performance evaluations and employee feedback.</li>
	<li>Collaborate with management to create and implement employee development programs.</li>
</ol>

Performance Management:

<ol>
	<li>Support the development and implementation of performance management processes.</li>
	<li>Provide guidance and training to managers on performance appraisal techniques and employee feedback.</li>
</ol>

Employee Engagement:

<ol>
	<li>Develop initiatives to enhance employee engagement and retention.</li>
	<li>Conduct surveys and analyze feedback to assess employee satisfaction and make recommendations.</li>
</ol>

Data Analysis and Reporting:

<ol>
	<li>Track and analyze recruitment metrics and talent management effectiveness.</li>
	<li>Prepare regular reports for senior management on hiring trends, turnover rates, and employee development initiatives.</li>
</ol>

Compliance and Best Practices:

<ol>
	<li>Ensure compliance with all employment laws and regulations throughout the hiring process.</li>
	<li>Stay updated on industry trends and best practices to continually improve talent management strategies.</li>
</ol>

Talent and Hiring

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>S1 jurusan Hukum atau jurusan lain yang terkait</li>
	<li>Mempunyai pengalaman magang minimal 3 bulan di posisi admin</li>
	<li>Mampu mengeoperasikan Ms Office ( terutama excel)</li>
	<li>Mampu bekerjasama dalam tim, komunikatif, dan mempunyai inisiatif tinggi</li>
	<li>Menyukai tantangan baru agar bisa berkembang</li>
	<li>Memiliki ketilitian dan fokus terhadap tugas yang diberikan</li>
	<li>Domisili BSD dan sekitarnya</li>
</ul>

Legal and Litigation Internship

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.

Hino Finance Indonesia

This is a full-time on-site role for a Corporate Legal at PT Hino Finance Indonesia. The Corporate Legal will be responsible for ensure the company's business activities are in compliance with the policies of the Financial Services Authority Regulations and create/review the Company's Cooperation Agreement with its business partners. The role is located in Jakarta, Indonesia.

Corporate Legal and Compliance

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Develop social media campaigns </li>
	<li>Update content across various social media channels</li>
	<li>Engage with followers and customers </li>
	<li>Resolve customer queries</li>
	<li>Utilize social media marketing tools</li>
	<li>Keep an eye on the latest social media trends</li>
	<li>Analyze campaign data </li>
	<li>Optimize content coming from content developers</li>
	<li>Communicate with stakeholders and senior management </li>
</ul>

Senior Creative and Copywriter

Overview 
The M&amp;E Officer will be responsible for ensuring the effectiveness, impact, and accountability of Kitabisa's ESG programs by designing, implementing, and managing the project monitoring and evaluation framework. The role involves providing technical expertise to the team, training stakeholders, and building capacity. The M&amp;E Officer will also drive continuous learning and improvement to align with the organization's sustainability goals and mission.

Key Responsibilities 
1. Development of Monitoring and Evaluation Framework

<ul>
	<li>Design and implement M&amp;E frameworks, tools, and methodologies to measure the impact of ESG programs.</li>
	<li>Create and manage data collection methods, including surveys, interviews, and focus group discussions.</li>
	<li>Set clear KPIs and benchmarks to evaluate program outcomes in alignment with organizational and ESG standards.</li>
</ul>

2. Collection and Analysis of Data

<ul>
	<li>Oversee the collection of quantitative and qualitative data from program activities.</li>
	<li>Analyze data to track progress, identify trends, and evaluate project performance.</li>
	<li>Prepare comprehensive reports, dashboards, and visualizations to share findings with internal and external stakeholders.</li>
</ul>

3. Capacity Building and Training

<ul>
	<li>Train Kitabisa staff, partners, and stakeholders on M&amp;E processes, tools, and best practices.</li>
	<li>Strengthen the ability of program teams to implement effective field-level monitoring and evaluation practices.</li>
	<li>Cultivate a culture of continuous learning and improvement within the ESG team.</li>
</ul>

4. Program Evaluation and Reporting

<ul>
	<li>Conduct mid-term and end-line evaluations to assess the impact and effectiveness of programs.</li>
	<li>Document lessons learned and integrate them into future project designs.</li>
	<li>Work with the ESG Manager to prepare progress reports and impact assessments for donors, partners, and management.</li>
</ul>

5. Stakeholder Engagement

<ul>
	<li>Engage with partners, community stakeholders, and donors to ensure alignment with M&amp;E objectives.</li>
	<li>Represent Kitabisa at external meetings, workshops, and conferences related to monitoring and evaluation.</li>
</ul>

6. Compliance and Standards

<ul>
	<li>Ensure that all M&amp;E activities follow ethical practices and data protection policies.</li>
	<li>Stay informed about the latest trends, tools, and methodologies for monitoring and evaluating ESG programs.</li>
</ul>

Monitoring and Evaluation Officer

28Resources is a business group engaged in equity participation (Investee Company) and/or joint operations in the mining, services, contracting, and shipping sectors.

Further to the development and addition of new companies engaged to Nickel Ore business, 28Resources has emerged to assist in obtaining capital investment and / or the provision of technical assistance for a certain period of time for companies. The goals are to assist them in establishing a new companies, helping with experience equity difficulties at an early stage, in the development and restructuring stage, to help any transfer of ownership of the company.

The form of equity participation by 28Resources is Equity Financing, direct equity participation by taking part of the total shares owned by the partner company.

All companies incorporated in 28Resources, have a business focused on nickel ore. Generally, includes:

• Mine Planning;
• Large trade on the basis of remuneration (fee) or contract;
• Nickel Mining Management Consulting Activities;

28Resources have an excellent human resources in planning, implementing and fund controlling with an effective management system and method. In the Nickel Business sector development, and in accordance with the company’s vision and mission, we will continue to innovate so that we become a more reliable and successful company ahead.

28Resources

Finance 

<ul>
	<li>Menjalankan transaksi keuangan perusahaan dan memastikan transaksi berjalan dengan baik dan lancar.</li>
	<li>Kontrol cash in Bank apakah cukup untuk pembayaran.</li>
	<li>Komunikasi dengan vendor, pihak bank, maupun pihak-pihak eksternal terkait. transaksi maupun administrasi.</li>
	<li>Menyiapkan invoice tagihan dan kelengkapan.</li>
	<li>Melakukan penagihan.</li>
	<li>Menyiapkan dokumen Bank jika diperlukan.</li>
</ul>

Accounting

Melakukan pencatatan transaksi keuangan dan review transaksi keuangan untuk menerbitkan laporan keuangan.

Finance and Accounting Staff

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Melakukan assessment atas seluruh kegiatan usaha dan regulasi internal perusahaan untuk memastikan bahwa regulasi internal sudah memenuhi dan tidak bertentangan dengan regulasi eksternal. </li>
	<li>Mengidentifikasi dan melakukan pengukuran risiko kepatuhan agar segala risiko kepatuhan perusahaan dapat dikendalikan. </li>
	<li>Terlibat dalam berbagai pengembangan bisnis, sistem ataupun bisnis proses perusahaan dalam hal sebagai compliance advisory. </li>
	<li>Menyusun standarisasi regulasi internal dari segi template, petunjuk penyusunan, hingga memastikan bahwa seluruh regulasi internal sudah disosialisasikan ke jabatan terkait. </li>
	<li>Melakukan pengelolaan Enterprise Architecture (EA) yang merupakan blueprint atas operasional perusahaan untuk mendukung pertumbuhan bisnis perusahaan. </li>
	<li>Menyusun pelaporan yang berkaitan dengan fungsi kepatuhan, baik pelaporan kepada internal maupun eksternal.</li>
</ul>

Policy and Standardization Officer

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world.

PCS Group

<ul>
	<li>Plan, execute, and monitor comprehensive marketing campaigns to support business goals, such as product promotions, merchant acquisition, and brand awareness.</li>
	<li>Utilize PCS Payment's social media by create comprehensive and clear objectives of the direction of the social media</li>
	<li>Implement marketing performance evaluation tools like Google Analytics to track current or past marketing strategies so that it can be improved.</li>
	<li>Monitor clear marketing guidelines to ensure consistency of visual or brand identity throughout all marketing activities</li>
	<li>Analyze market trends, competitors, and client needs to refine or improve PCS Payment's marketing strategies </li>
</ul>

Head of Marketing and Communication

PT. Media Mitrakarya Indonesia (PTMMI) is an event and digital company that serves the mining industry in Indonesia. PTMMI hosts events that combine live and virtual activations, networking and digital lead generation. We create influential content that engages delegates, readers and establish a brand as industry  thought leaders. Our goal is to connect  global mining companies to engage with the Indonesian mining community.

PT Media Mitrakarya Indonesia

<ul>
	<li>Setting up newsletters and Developing personalised messages, ensuring they reach recipients efficiently.</li>
	<li>Creating attractive email campaigns to drive brand awareness and increase conversions.</li>
	<li>Utilising contact lists and Mailchimp to optimise campaigns and generate sales.</li>
	<li>Developing targeted campaigns that raise brand awareness by expanding existing customer lists</li>
	<li>Optimizing click-through rates by revising email content, lists segmentation and contact management processes.</li>
	<li>Tracking data to measure customer engagement from first email to purchase.</li>
</ul>

Email Marketing and Automation Specialist

PT. Astra Welab Digital Arta (AWDA), didirikan pada April 2018, adalah perusahaan ventura bersama antara PT Sedaya Multi Investama yang merupakan anak perusahaan PT Astra International tbk dengan WeLab. AWDA adalah perusahaan fintech (financial technology) yang menggunakan big data dan machine learning untuk memberikan nilai kredit dan persetujuan pinjaman dengan cepat dan berkualitas. AWDA beroperasi di Indonesia berdasarkan Peraturan OJK no 77/POJK.01/2016 tentang layanan pinjam meminjam uang berbasis teknologi informasi.

AWDA berkolaborasi dengan perusahaan teknologi besar, WeLab yang merupakan salah satu perusahaan fintech terbesar di Hong Kong dan Tiongkok. AWDA memiliki cita-cita untuk berkontribusi dalam memperluas literasi dan inklusi keuangan di Indonesia, dengan memberikan kesempatan bagi konsumen di Indonesia untuk mewujudkan mimpinya melalui kredit yang mudah di jangkau. AWDA menjalin kerjasama strategis dengan lembaga keuangan untuk dapat memberikan pinjaman tunai tanpa agunan yang fleksibel kepada pelanggan.

PT. Astra Welab Digital Arta

<ul>
	<li>Melakukan analisa untuk pengelolaan portofolio collection</li>
	<li>Menganalisa collection performance secara komprehensif</li>
	<li>Membantu Collection Head untuk koordinasi pekerjaan terkait dengan setiap posisi atau fungsi collection, baik internal maupun eksternal (desk collection, field collector, tim collection dari area lainnya yang mungkin dibutuhkan)</li>
	<li>Melakukan pemantauan perubahan kualitas pelanggan dan berkolaborasi dengan fungsi terkait untuk menyusun antisipasi tindakan yang perlu dilakukan</li>
	<li>Menghasilkan laporan reguler hasil analisa &amp; ad-hoc (internal dan external)​</li>
	<li>Secara berkala memberikan insight terkait dengan improvisasi fungsi collection</li>
	<li>Mengembangkan proses, program, sistem dan aktivitas penagihan untuk meningkatkan kinerja</li>
	<li>Membuat SOP atas setiap improvement yang telah, ada, dan akan dilakukan.</li>
</ul>

Collection Strategy and Data Analyst

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

Under the esteemed banner of PT. Astra International Tbk, PT. Astra Digital Artha significantly contributes to Indonesia's digital payment sector through AstraPay. Our commitment is to enhance financial transactions by making them accessible, secure, and efficient, thereby promoting financial inclusion across the nation. As we handle millions of transactions daily, strategic oversight and meticulous planning are crucial to uphold and expand our economic impact.

The Head of Product Planning and Governance at AstraPay is a critical leadership role that combines product strategy, development, and Agile governance. This role requires a highly skilled leader with deep expertise in technology and product management to ensure all product processes align with strategic goals, regulatory requirements, and ISO certifications, working closely with Legal and Compliance teams. The individual will strategically guide product initiatives to meet current and future market demands, leveraging advanced analytics for data-driven decision-making. They will also promote Agile and software engineering best practices to improve workflow efficiency and product quality across teams.

<ul>
	<li>Lead the strategic consolidation and alignment of product plans across teams, ensuring all initiatives are coherent with broader business objectives and technological advancements.</li>
	<li>Employ a variety of analytics tools to monitor, analyze, and report on product development progress to stakeholders at all levels.</li>
	<li>Champion the Agile methodology across multiple teams, emphasizing the design of the organization to scale effectively through Agile practices.</li>
	<li>Lead the organization's Agile practices, ensuring that Agile principles, methodologies, and tools are consistently and effectively applied across teams.</li>
	<li>Ensure that agility is not only implemented but also continuously improved upon, assessing and implementing best practices as necessary.</li>
	<li>Cultivate an innovative atmosphere that encourages the application of cutting-edge technology, creative solutions, teamwork, and continuous skill and knowledge enhancement.</li>
	<li>Spearhead reviews and retrospectives, instituting a culture of regular feedback and iterative development.</li>
	<li>Provide ongoing mentorship and support to team members, nurturing their growth and development in both technical and soft skills.</li>
	<li>Communicate transparently and effectively with all stakeholders, ensuring alignment at every product phase.</li>
	<li>Use sharp business acumen and analytical skills to shape and steer the strategic objectives of the product and tech teams.</li>
	<li>Engage in strategic discussions with both product and non-product stakeholders, assuring clarity and congruence in objectives and strategies.</li>
	<li>Ensure that all product development processes and governance adhere to regulatory requirements and ISO certifications, in close collaboration with the Legal and Compliance departments.</li>
	<li>Oversee software development practices to ensure they meet industry standards for quality, security, and performance.</li>
	<li>Facilitate the integration of CI/CD practices and DevOps methodologies to boost operational efficiency and security.</li>
	<li>Collaborate with finance and technology departments to manage resources, ensuring optimal allocation for product development.</li>
	<li>Govern continuous learning and professional growth through Learning Management Systems, communities of practice, and coding dojos.</li>
	<li>Align product planning with overall corporate strategies and objectives through regular interactions with Corporate Planning and the Board of Directors.</li>
</ul>

Head of Product Planning and Governance

Alodokter is the #1 digital health company in Indonesia. Launched in 2014, Alodokter brings high-quality medical services to its 27+ million Monthly Active Users by providing an integrated mobile solution for patients and doctors. 

We empower patients  and doctors with better knowledge to help them take better decisions:
- More than 550K monthly teleconsultations between doctors & patients with 800+ doctors in our mobile app
- Largest online booking of doctors and hospitals platform in Indonesia
- Most complete medical content database for patients and doctors in Indonesia

We believe that medical knowledge can help people take better decision for their personal and family health.

Here at Alodokter, we are dedicated to help Indonesian finding the finest health services. We hire people who are passionate, engaging and genuinely dedicated to help others. We train our team to be knowledgeable and highly skilled and reward the value they bring to Alodokter. 

Alodokter

Job Overview: We are seeking a highly organized and detail-oriented Accounts Receivable (AR) Finance and Operations Coordinator to support our finance and operations teams. This role will focus on managing and processing AR transactions, ensuring timely collection of payments, reconciling accounts, coordinating invoicing activities, and handling a variety of administrative tasks across multiple departments. The ideal candidate will possess strong financial acumen, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Accounts Receivable Management:

<ul>
	<li>Generate and issue invoices to clients, ensuring accuracy and compliance with company policies.</li>
	<li>Track and monitor outstanding receivables, ensuring timely follow-up on overdue accounts.</li>
	<li>Post and allocate incoming payments in the accounting system (e.g., Xero) and reconcile AR balances.</li>
	<li>Collaborate with clients to resolve discrepancies or payment issues promptly.</li>
	<li>Maintain accurate records of all AR transactions and ensure proper documentation for audits.</li>
</ul>

Payment Tracking and Reconciliation:

<ul>
	<li>Reconcile customer accounts regularly to ensure accurate application of payments.</li>
	<li>Perform monthly AR reconciliations and assist with month-end close processes.</li>
	<li>Monitor and report on AR aging, providing insights into collection trends and risks.</li>
	<li>Coordinate with the sales and operations teams to address any invoicing errors or client queries.</li>
</ul>

Client Communication:

<ul>
	<li>Respond to client inquiries regarding invoices, account statements, and payment terms.</li>
	<li>Proactively engage with clients to ensure timely resolution of billing or payment discrepancies.</li>
	<li>Provide reminders and follow-ups for overdue accounts, maintaining professionalism and fostering strong client relationships.</li>
</ul>

Reporting and Analysis:

<ul>
	<li>Prepare regular AR reports, including aging summaries, payment status updates, and collection forecasts.</li>
	<li>Analyze AR metrics and provide actionable insights to improve collection processes.</li>
	<li>Support internal audits by providing necessary documentation and clarifications related to AR.</li>
</ul>

Data and Contract Management:

<ul>
	<li>Maintain and update client billing information in the accounting and CRM systems.</li>
	<li>Ensure proper handling of recurring invoices, subscription renewals, and adjustments.</li>
	<li>Manage contracts and related documentation to ensure billing aligns with agreed terms.</li>
</ul>

General Administrative Support:

<ul>
	<li>Process data from various sources, including bank dashboards and internal systems.</li>
	<li>Assist with the preparation of financial reports and transaction summaries.</li>
	<li>Respond to emails and follow up on AR-related issues in coordination with internal teams.</li>
	<li>Maintain organized filing systems for all AR documents, including invoices, receipts, and correspondence.</li>
</ul>

Accounts Receivable (AR) Finance and Operations Coordinator

Future Digital is one of Fifgroup's Development Programs designed to produce Management Trainees for the future. The program will run for 7 months. During this program, each trainee will receive knowledge and training related to company's business support, divided into two minors: Information Technology and Data and Digital Marketing. This division aims to equip trainees with the best strategies to position Fifgroup as a leader in the leasing world.

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

FUTURE DIGITAL (Data and Technology Management Trainee)

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

<ul>
	<li>Research and brainstorm creative ideas to produce content for digital platforms, including videos and feed posts.</li>
	<li>Develop engaging stories and feed posts that align with Howel &amp; Co's brand voice.</li>
	<li>Provide creative input to enhance our social media presence.</li>
	<li>Write compelling and on-brand copy for descriptions and other content.</li>
	<li>Assist the videographer in creating high-quality video content for social media.</li>
</ul>

Content Creator

About Us:

Join our dynamic team and be the voice of our brand, helping customers across platforms like Shopee, Tokopedia, and Instagram.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

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