ALEPH PROFILE:

Hello, we noticed you taking a peek.

It all started on a stormy day in May 2006. There was rain, there was thunder, there was lightning, and there was Aleph.

Aleph is a striking group of craftsmen specialised in strategy, design and technology. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients. Bold clients who see the future of user-centric experience and engage Aleph as their rocket fuel.

ALEPH CULTURE:

We’ve grown from a garage operation to a staff strength of 300 and growing across Singapore, Indonesia, Malaysia, Vietnam and Thailand; but we still maintain a boutique company feel and culture within each local market. This is what bonds us and yet frees us enough to apply our unique talents, to deliver functional and flexible solutions, to dream big and to make it happen within this part of the world.

First discovered in 2006 the Alephian is a rare species. As a highly collaborative species, the Alephian loves to gather together and exercise great creativity to accomplish large difficult projects for its counter part in the natural hierarchy: “the client”.

The Alephian’s natural habitat is in the mobile and internet space where its nimble fingers and outstanding control of Wacom pens creates beautiful websites, apps, and campaigns.

A peculiar characteristic is the Alephian ability to communicate relevant information consistently. This is highlighted by a Friday morning tradition where they gather around food and exchange knowledge. This appears to be an effort to become a better group of species.

When not at work, Alephians can be found enjoying Southeast Asia’s beautiful resorts and beaches, planning a theme party or cycling together. And if you ever walk by, put your hand up. Alephians love giving high fives.

Aleph Labs

Job Description

<ul>
	<li>Lead role and display the behaviors that come with the key mindset shifts associated with agile methods</li>
	<li>Coach teams and management towards improving Agile process and metrics, evaluate and mentor existing Scrum teams, and deliver training classes for product owners, developers, and testers</li>
	<li>Develop, implement and manage team metrics, evaluate team metrics and make recommendations to teams and management for improvements</li>
	<li>Drive the organization-wide agile adoption strategy and rollout plans</li>
	<li>Capture feedback and continuously improve enterprise Agile guidance, training materials, and content</li>
	<li>Enterprise Portfolio Planning and Management</li>
</ul>

Project Management

Project Manager [Contract Based]

<ul>
	<li>Design and build advanced applications for the Android platform </li>
	<li>Collaborate with cross-functional teams to define, design, and ship new features </li>
	<li>Writes design/implementation documentation </li>
	<li>Be responsible for designing, implementing, unit testing, code reviewing in various components/projects </li>
	<li>Work with outside data sources and APIs </li>
	<li>Unit-test code for robustness, including edge cases, usability, and general reliability </li>
	<li>Work on bug fixing and improving application performance </li>
	<li>Continuously discover, evaluate, and implement new technologies to maximize development efficiency </li>
	<li>Be a part of whole product life cycle, Dream, Build, Run and Iterate </li>
	<li>Work with the design team to perfect the UI and UX </li>
	<li>Lead and coach a team </li>
	<li>Adheres to strict delivery schedules</li>
</ul>

Android Developer [Contract Based]

<ul>
	<li>Provide professional and high-quality technical computing support services, especially applications and web-based applications.</li>
	<li>Respond to and manage incidents, service requests and changes and defined service levels; provide problem diagnosis and resolution for software issues, including some network troubleshooting.</li>
	<li>Monitor servers and troubleshoot issues as needed to maximize server availability and reliability.</li>
	<li>Communicate and coordinate with fellow engineers and other departments to solve problems.</li>
</ul>

IT Operation (Contract Based)

<ul>
	<li>Strengthen the application and environment security, applying standards and best practices and providing tooling to make development workflows more secure</li>
	<li>Create, maintain and iterate on the CI/CD processes for new and/or existing system</li>
	<li>Increase the sophistication of alerting and escalation mechanisms</li>
	<li>Keep up to date on modern technologies and trends and advocate for the inclusion within systems</li>
	<li>Help increase system performance with a focus on high availability and scalability</li>
	<li>Propose, scope, design and implement various infrastructure architectures</li>
	<li>Work collaboratively with multiple agile teams to help deliver end-to-end products and features, seeing through from conception to delivery</li>
	<li>Continue to keep the lights on (day-to-day administration)</li>
	<li>Help define, document, evolve and evangelize high engineering standards and best practices across multiple areas.</li>
	<li>Move quickly and intelligently – seeing technical debt as ‘nemesis’</li>
	<li>This job required onsite working in South Jakarta, Indonesia</li>
</ul>

DevOps Engineer [Contract Based]

We are looking for a UI/UX Designer to design software, mobile apps and platforms that meet people’s needs. As an experienced designer, you will participate and lead various projects, and enjoy collaborating with peers and clients alike to solve complex design problems. You will combine interfaces and workflows to enhance user experience. In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems.

<ul>
	<li>Production of wireframes, interaction models, information architecture, visual design and supporting documentations</li>
	<li>Help define and gather UX requirements from stakeholders/business owners and drive innovative solutions</li>
	<li>Craft user stories, personas, storyboards and flows from requirement</li>
	<li>Stay abreast of industry best practices for UX design and processes</li>
	<li>Conduct concept and usability testing and gather feedback</li>
</ul>

UI/UX Designer (Contract Based)

Business Analyst main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, one is expected to have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

 

Key Responsibilities

<ul>
	<li>Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.</li>
	<li>Leading ongoing reviews of business processes and developing optimization strategies.</li>
	<li>Conducting meetings and presentations to share ideas and findings.</li>
	<li>Performing requirements analysis.</li>
	<li>Effectively communicating the insights and plans to cross-functional team members and management.</li>
	<li>Gathering critical information related to business from meetings with various stakeholders and producing useful reports.</li>
	<li>Working closely with clients, developer &amp; creative team, and managerial staff.</li>
	<li>Ensuring solutions meet business needs and requirements.</li>
	<li>Involve in user acceptance testing and planning.</li>
	<li>Helping to prioritize initiatives based on business needs and requirements.</li>
	<li>Able to defining story point &amp; providing input for technical.</li>
</ul>

Technical Writing

Document management system software

Tech Business Analyst [Contract Based]

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.

Hino Finance Indonesia

<ul>
	<li>Receiving, recording and resolving all customer questions, requests and complaints in accordance with the time and method of handling determined by the company</li>
	<li>Conduct end-to-end monitoring activities for the resolution of customer requests/complaints involving other units/vendors by coordinating directly with related units</li>
	<li>Maintain company image and good relations with customers by communicating and by looking and behaving well in accordance with what is regulated by the company and applicable norms</li>
	<li>Provide accurate, valid and complete information about facilities, services and products if needed using appropriate methods/tools</li>
</ul>

Customer Service

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Service Improvement Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They will also track and monitor every customer interaction and our internal processes to achieve Asuransi Astra Core Values (Simple, Reliable, and Memorable Service).

<ul>
	<li>Evaluate existing services and update: (a) Process standard; (b) Socialization/communication program and training material (ensure awareness, knowledge, ability, skill, services behavior); (c) Managing business process documentation so that it is always updated &amp; excellence (Simple, Reliable, &amp; Memorable)</li>
	<li>Monitor and evaluate all operational activities in company services channel such as Garda Center, Branches, Garda Akses, Workshop, Hospital, Partners, Intermediary, and e-channel</li>
	<li>Oversee market trends and updates to identify opportunities and risks--also give recommendation to improve service standard/propose a project in Service Management Department</li>
	<li>Handle end-to-end projects in Service Management Department</li>
</ul>

*Placement: Head Office - Jakarta Selatan, TB Simatupang

Service Improvement Analyst

PT Royal Trust adalah perusahaan perdagangan yang berdiri sejak tahun 2005 dan telah memiliki ijin resmi dari BAPPEBTI dan sudah menjadi keanggotaan pada Bursa Berjangka Jakarta (BBJ) dan Kliring Berjangka Indonesia (KBI).

PT Royal Trust yang bergerak dibidang Perdagangan Berjangka Multilateral dan Perdagangan Berjangka Derivatif produk-produk yang diperdagangkan meliputi dari Emas Loco London, Foreign Exchange (Forex) dan Cross Rate.

Sebagai salah satu perusahaan perdagangan berjangka terkemuka di Indonesia, perusahaan ini telah diakui baik dari sisi kepatuhan terhadap hukum maupun kinerja keuangan dan prestasi lainnya.

Dalam aktivitas perdagangan, PT Royal Trust berpijak pada nilai-nilai profesionalisme, edukasi dan pelayanan yang berkualitas sesuai dengan standar perdagangan berjangka nasional dan internasional serta didukung oleh para professional yang berpengalaman di industri berjangka.

Melalui penyediaan informasi dan layanan berkualitas, PT Royal Trust berupaya menjaga tingkat kepuasan nasabah.

Visi
Menjadi perusahaan perdagangan berjangka dengan pangsa pasar yang luas khususnya ditingkat Nasional dengan menciptakan Image of Transparent Investment.

Misi
- Berusaha berperan aktif dalam mensosialisasikan Bursa Berjangka agar dapat diterima masyarakat dengan baik.
- Aktif dalam membangun Industri Berjangka yang transparan, kredibel, dan berintegritas.
- Memberi pelayanan purna waktu dengan sumber daya manusia yang kompeten dan profesional.

PT. Royal Trust

<ul>
	<li>Melayani complaint dan kebutuhan client</li>
	<li>Melakukan report terkait complaint dan kebutuhan client kepada divisi terkait</li>
	<li>Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan.</li>
	<li>Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan.</li>
	<li>Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan</li>
</ul>

Relationship Management

Persuasion and Negotiation

MS Office

Public Speaking

Time Management

Communication Skills

Data Encoding / Data Entry

Accenture is now the largest consulting services company in Indonesia, with a team of more than 1,000 people serving all aspects of the business. For more than 50 years, Accenture has been committed in providing practical point of views among others, on Technology Innovation, Digital Transformation, Industry X.0 and the Future Workforce. Join us in #PoweringtheNewIndonesia now!

Accenture

Overview:

As a Managed Service Engineer, you will play a critical role in ensuring the smooth operation and performance of our client's infrastructure. You will be responsible for managing and supporting Microsoft WPS, Collaboration Services, Azure, on-premises networks, and SQL and Oracle databases.

Responsibilities:

<ol>
	<li>Infrastructure Management:
	<ol>
		<li>Monitor and manage the performance of Microsoft WPS, Collaboration Services (MS Teams, MS Exchange, OneDrive), Azure, on-premises networks, SQL, and Oracle databases.</li>
		<li>Proactively identify and resolve potential issues to maintain optimal system performance.</li>
		<li>Implement and maintain best practices for infrastructure management, including security, backup, and disaster recovery. 
		 </li>
	</ol>
	</li>
	<li>Problem Resolution:
	<ol>
		<li>Diagnose and troubleshoot technical issues related to Microsoft WPS, Collaboration Services, Azure, on-premises networks, SQL, and Oracle databases.</li>
		<li>Provide timely and effective solutions to ensure minimal downtime and disruption to business operations. 
		 </li>
	</ol>
	</li>
	<li>Service Desk Support:
	<ol>
		<li>Respond to end-user inquiries and support requests related to Microsoft WPS, Collaboration Services, Azure, on-premises networks, SQL, and Oracle databases.</li>
		<li>Provide clear and concise explanations of technical concepts to non-technical users. 
		 </li>
	</ol>
	</li>
	<li>Project Implementation:
	<ol>
		<li>Assist in the implementation of new infrastructure components or upgrades.</li>
		<li>Configure and test new systems to ensure compatibility and performance. 
		 </li>
	</ol>
	</li>
	<li>Documentation:
	<ol>
		<li>Maintain accurate and up-to-date documentation for infrastructure components and processes.</li>
		<li>Create knowledge base articles and procedures for reference.</li>
	</ol>
	</li>
</ol>

Infra Managed Service Engineer

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Coordinate, communicate, and direct the team so every frontliner function, back office at the branch company and head office can run effectively to support customer end user satisfaction and implement &amp; develop service standard with related department</li>
	<li>Collecting data, analyze, &amp; evaluate voice of customer end user and ensure the further process with department &amp; branch company through mass medias</li>
	<li>Control, develop, and implement the finalization activity process and report of the project and final data from service to end user strategy that implemented by voice of customer analysis data for ensure that the condition and development went well &amp; in time</li>
	<li>Create &amp; evaluate company standard service blueprint of customer end user to satisfy customer needs or expectation consistently</li>
	<li>Maintaining customer loyal by creating event &amp; collaboration with LOB for programming</li>
</ul>

CRM Offline & Service Officer

Who We Are

We are a System Integration Firm that dedicated ourselves to Cloud Computing Solutions. We establish ICS to answer the future challenges, to provide solutions on how to get to market faster, create new experiences, and build operational muscle for sustainable results. Rising to those challenges, we provide Implementation, Managed Services, Consultancies, for multinational and local enterprises, or startups that are building their path for greater future. We will provide the most effective, cost optimized solution to all of our customers. We will answer every challenge with innovation to transform our client businesses, so they could scale new opportunities and balance the two for a wise pivot for a sustainable business. Our company comprise of engineers that has been in the industry for more than 10 years, we are confident to provide the right and most effective solutions to all of our clients. As a leader in CLOUD solutions and services, ICS helps global enterprises and midsize organizations to increase the efficiency and flexibility of their mission-critical cloud infrastructure and support operations, through a dedicated team of cloud experts.We have done more than 50 migrations during our 3 years of establishments, and more than 100 customers currently. We have done not only migrations, but also SAP Implementation, Magento for e-commerce, and Dev-Ops implementation in many industries. We keep adding more competencies to serve more unique requirements from our customers.

Why us

We are advisors, strategists and engineers focused to emphasize your business. We are born in the cloud. Running in the  business over a decade allow us to have experiences in many industries, shape us to provide the right solutions for all of our customers.

•	Indonesia AWS Advance Partner
Since 2019, we’ve become the first local advance partner in Indonesia. ICS Compute has proven to deliver best practice for cloud computing to the customers, not only from reliability, security, scalability, but also for cost and infra optimization.
•	Certified Cloud Engineer
We certified all of our engineers to give our customers convenience, and to make sure that we can provide and deliver best practice solutions to all of our customers base on their workload.
•	Quality Cloud Infrastructure
By leverage the services from the cloud providers, we provide quality solutions, which include aspects of security, high availability, scalability, reliable and cost optimized.
•	Best Value for Money
We will help our customers in their cloud journey, and it also include by helping them choose the right cloud providers, the right billing method, and do several tips and tricks that can help them to optimize their cloud usages.
•	Rich Feature Solutions
All applications that was created currently already available to implement on Cloud. These movement will create a rich environment in Cloud Computing, from a-z of your requirements will be available on top of Cloud Computing. You don’t have to look elsewhere to find the right and effective features for your company. From Infrastructure as a service, transform your workload to combine platform as a service, software as a service and function as a service, and develop your data analytic by using the cloud services. Technology grows rapidly, providing thousands innovation every year, so modernize your company now and create greater opportunities with our solutions to compete in the market.

Our core values

In ICS, we believe the future will be all digital on top of Cloud. Because we believe Cloud Computing has the scalability, the flexibility and the optimization that will be required by all industries. Simply said, Cloud Computing is a necessities. So, we are obsessively passionate and focus on the curve of technology, following every innovation and optimization that will help our customers to reach their goals. Born in the cloud, we trained all of our Team to follow the curve of technology and innovation. So we could provide the best solution to boost their businesses with the most optimize cost. We are more than happy to assist and helped you in pursuing your dreams through technology and innovation. Let’s Grow Together!


ICS Compute

Response and apply solution for any incident or request from customer related to Cloud services

﻿﻿﻿Troubleshoot any issue on customer Cloud service environment

﻿﻿﻿Maintain customer satisfaction

﻿﻿﻿Create and update technical documentation

﻿﻿﻿Work based on SLA and assignment tasks/ shift

MANAGED SERVICE ENGINEER & DEVOPS SPECIALIST

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
	<li>Melakukan transaksi Cashier</li>
</ol>

Customer Service Jakarta Selatan

<ul>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Mampu memberikan solusi kepada Customer yang melakukan Complain di Kantor</li>
	<li>Menawarkan Produk BFI kepada calon customer walk in di kantor</li>
</ul>

Customer Service Penempatan Surakarta

1. Melakukan administrasi dokumen pengajuan konsumen yang walk-in. 
2. Menangani keluhan dari konsumen yang walk-in. 
3. Memberikan pelayanan yang terbaik untuk konsumen 
4. Melakukan penjualan dengan pembiayaan dana tunai yang ada di BFI

Kalibrr Job Search

Project Manager [Contract Based]

Android Developer [Contract Based]

IT Operation (Contract Based)

DevOps Engineer [Contract Based]

UI/UX Designer (Contract Based)

Tech Business Analyst [Contract Based]

Customer Service

Service Improvement Analyst

Customer Service

Infra Managed Service Engineer

CRM Offline & Service Officer

MANAGED SERVICE ENGINEER & DEVOPS SPECIALIST

Customer Service Jakarta Selatan

Customer Service Penempatan Surakarta

Customer Service Cabang Sunter