Kitar is a fast-growing tech company and second-hand mobile phone retailer in Indonesia, specializing in the recycling and resale of certified pre-owned smartphones. We are committed to providing high-quality devices at affordable prices while promoting sustainable consumption by extending product lifecycles and reducing carbon emissions.

PT Kitar Technology Indonesia

Key Responsibilities:

<ul>
	<li>Sales Support via Chat:
	<ul>
		<li>Engage with customers via live chat to understand their needs and recommend products that fit their preferences, resulting in driving sales.</li>
		<li>Provide real-time support for product inquiries, assisting customers through the decision-making process, and offering personalized product recommendations.</li>
		<li>Upsell and cross-sell products based on customer needs and browsing behaviors.</li>
		<li>Respond promptly and professionally to customer inquiries to ensure an outstanding customer experience.</li>
	</ul>
	</li>
	<li>Order Processing &amp; Packing:
	<ul>
		<li>Assist with the packing of customer orders, ensuring items are correctly selected, packaged securely, and ready for dispatch.</li>
		<li>Ensure that all orders are processed accurately, meeting quality standards, and deadlines for shipping.</li>
		<li>Maintain an organized packing area and ensure inventory is accurately stocked to avoid delays in fulfilling orders.</li>
	</ul>
	</li>
	<li>Market Research:
	<ul>
		<li>Conduct research on competitors’ pricing, promotions, and product offerings.</li>
		<li>Track and analyze competitors’ latest marketing campaigns and business strategies.</li>
		<li>Identify industry trends and benchmark performance against competitors.</li>
		<li>Compile and present research findings in clear and actionable reports.</li>
		<li>Provide insights to support business and marketing decision-making.</li>
	</ul>
	</li>
	<li>Customer Service Excellence:
	<ul>
		<li>Address customer concerns, complaints, or issues in a friendly, efficient, and timely manner.</li>
		<li>Provide updates on order status, including tracking information, ensuring that customers are informed throughout the order process.</li>
		<li>Maintain customer satisfaction by delivering professional and effective communication.</li>
		<li>Assist with returns, exchanges, and other after-sales support.</li>
	</ul>
	</li>
	<li>Collaboration &amp; Coordination:
	<ul>
		<li>Work closely with the sales and fulfillment teams to ensure a seamless customer experience from inquiry to delivery.</li>
		<li>Maintain accurate records of customer interactions and transactions in the system.</li>
		<li>Collaborate with the team to identify areas for improvement in the online customer journey and propose solutions.</li>
	</ul>
	</li>
</ul>

E Commerce Support

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

As a Quality Control Senior Supervisor, you will lead the end-to-end QC function for Fresh categories (fruits, vegetables, eggs, dairy, frozen products, etc.) within the warehouse. This role is responsible for ensuring product quality standards are maintained from inbound to outbound, minimizing waste, and ensuring compliance with product specifications and temperature handling standards.

Responsibilities

 

<ul>
	<li>Oversee inbound QC processes (verify, assess, investigate) to determine product acceptance or rejection based on quality standards.</li>
	<li>Conduct stock screening in storage areas to identify near-expiry products and define appropriate action plans.</li>
	<li>Ensure proper temperature handling across all stages (inbound, storage, outbound).</li>
	<li>Collaborate with Category Management regarding product specification discrepancies and negotiate when necessary.</li>
	<li>Manage over-commitment issues with vendors (size, weight, or specification mismatches).</li>
	<li>Analyze waste across all operational stages and implement improvement initiatives to reduce shrinkage.</li>
	<li>Lead and supervise QC team members (±20 direct reports; ±45 total QC staff in warehouse).</li>
	<li>Collect, validate, and process quality data for reporting and decision-making purposes.</li>
</ul>

Warehouse Quality Control, Senior Supervisor

<ul>
	<li>Candidates must possess at least a Bachelor's Degree, preferably in Business, Economics, or Industrial Engineering or other science related fields.</li>
	<li>Fresh graduates or 1–2 years of relevant experience, preferably in a startup or e-commerce environment.</li>
	<li>Proficient in using Excel or Google Sheets.</li>
	<li>Strong analytical and problem-solving skills with a structured and logical approach.</li>
	<li>Enjoys working with numbers and reporting tasks, demonstrating strong attention to detail and a diligent, structured approach.</li>
	<li>Ability to multitask and manage multiple projects &amp; stakeholders effectively.</li>
	<li>A collaborative team player with a proactive mindset and a willingness to learn and grow.</li>
</ul>

Performance Portofolio Manager

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

The Commercial Analysis Associate supports the commercial team by analyzing business performance and turning data into actionable insights to drive growth and profitability. This role monitors key metrics such as margin, COGS, promotions, and product performance to identify risks and opportunities. Working closely with cross-functional teams, the role helps improve decision-making through data analysis and supports initiatives that enhance overall commercial performance.

Responsibilities

<ul>
	<li>Support the commercial team in driving business growth, profitability, and operational improvements through data-driven insights and analysis.</li>
	<li>Monitor key commercial metrics such as margin, COGS, promotion performance, contribution margin, waste level, and other profitability indicators.</li>
	<li>Track performance against OKRs and key business metrics; identify early risks and recommend corrective actions when performance deviates from targets.</li>
	<li>Analyze category and product performance to identify opportunities for growth, efficiency improvements, and profitability optimization.</li>
	<li>Conduct market and competitor analysis to identify trends, opportunities, and challenges impacting commercial operations.</li>
	<li>Prepare structured reports, dashboards, and presentations for performance reviews and management discussions.</li>
	<li>Translate business data into actionable insights and recommendations that support commercial decision-making.</li>
	<li>Collaborate with cross-functional stakeholders including Commercial, Supply Chain, Campaign, Data, and Portfolio teams to support operational improvements and strategic initiatives.</li>
	<li>Support commercial teams in understanding key data points and insights to encourage stronger adoption of data-driven decision making.</li>
	<li>Identify operational inefficiencies and propose practical improvements that enhance business performance and commercial outcomes.</li>
</ul>

Commercial Analysis, Associate

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

<ul>
	<li>Organize and conduct discussions with partners</li>
	<li>Provide attractive collaboration package offers that align with the needs presented by partners</li>
	<li>Assist partners in the collaboration review process</li>
	<li>Coordinate with partners to establish effective collaboration processes, including information sharing, evaluation, and referral processes</li>
	<li>Gather information from partners (based on signed agreements or ad-hoc), and provide feedback and information from AstraPay to the partners</li>
	<li>Monitor the performance and achievement of targets from existing partners, and prepare reports (both regular and ad-hoc) for internal and external circulation, ensuring continuous improvement processes are in place</li>
	<li>Serve as the Liaison Officer (LO) for all matters related to partners, ranging from PKS renewal management, joint promotional program development, to open discussions for exploring potential collaborations with partners</li>
</ul>

Ecosystem Partnership Staff

<ul>
	<li>Verify product quality and ensure food safety is implemented.</li>
	<li>Create and update quality criteria: freshness quality product, products specifications, material packing, equipment.</li>
	<li>Monitoring and overseeing flow/SOP inbound fresh, outbound fresh and badstock.</li>
	<li>Responsible for checking, not limited to monitoring, controlling, and ensuring the quality of raw materials from the suppliers in accordance with product specs and food safety.</li>
	<li>Implementing corrective action, analysis and quality plan.</li>
	<li>Investigate warehouse, customer complaint reports, operations complaints report, processing &amp; RTC complaints report related to fresh product.</li>
	<li>Investigate, review high value for waste, disposal, and internal sales.</li>
	<li>Analyze handover data between cross teams related to fresh product transfer.</li>
	<li>Handle inventory control untuk product fresh (handle administrasi utk proses inbound dan putaway)</li>
	<li>Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders. 
	 </li>
</ul>

Hub Quality Control Senior Supervisor

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Define and implement enterprise security architecture across applications, infrastructure, and cloud environments</li>
	<li>Lead security engineering initiatives and integrate security into SDLC and CI/CD pipelines</li>
	<li>Design and enforce security standards, frameworks, and best practices</li>
	<li>Collaborate with engineering, DevOps, and product teams to ensure secure system design</li>
	<li>Conduct risk assessments, threat modeling, and security reviews</li>
	<li>Drive continuous improvement in security posture and incident prevention</li>
</ol>

Security Architect & Engineering

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

Job Descriptions:

1. Mencapai target sales bulanan yang diberikan. Target berupa target sales Shopee/Tiktok Live

2. Melakukan live streaming Shopee/Tiktok 6 jam sehari. Dengan pembagian 2 sesi, dalam sesi live streaming harus dapat menjelaskan keunggulan produk dan menarik pelanggan untuk membeli melalui platform live streaming.

3. Memahami produk dan mengenal keunggulan masing-masing produk, baik produk yang sudah ada maupun produk-produk baru yang akan terus ada.

4. Memahami tata letak toko dan lokasi barang di mana live stream dilakukan, sehingga dapat memandu acara dengan lancar.

5. Mencari peluang dan ide untuk terus meningkatkan sales live streaming.

6. Melakukan research dan persiapan livestreaming.

Online Sales Live Streamer

The Compliance Manager is responsible for building, implementing, and maintaining the company's compliance framework across regulatory, legal, and operational dimensions. This role sits within the Legal &amp; Compliance Division under People &amp; Legal Governance, and serves as the primary point of accountability for ensuring the company's adherence to applicable Indonesian laws, regulations, and internal policies. The role works closely with Legal, Internal Audit &amp; Risk Management, as well as external regulators and government bodies.

Key Responsibilities

1. Compliance Ownership - Build the Foundation

<ul>
	<li>Design and operationalize a Compliance Management System (CMS): policies, SOPs, risk register, governance structure</li>
	<li>Build and own compliance obligations register and calendar across all regulatory filings, license renewals, and reporting deadlines</li>
	<li>Run periodic compliance risk assessments across, including but not limited to, Operations, Technology, Finance, and Commercial</li>
	<li>Maintain audit ready documentation and compliance records at all times</li>
</ul>

2. Regulatory &amp; Licensing Management - Know the Rules, Own the Permits

<ul>
	<li>E-Commerce &amp; Consumer Protection: PMSE, UU Perdagangan, consumer protection regulations; monitor Kemendag updates and assess business impact</li>
	<li>Food Safety &amp; Distribution: BPOM compliance on labelling, storage, and distribution; halal certification under BPJPH.</li>
	<li>Data Privacy &amp; Digital Platform: lead full UU PDP implementation including privacy policy, consent management, data subject rights, DPIA for new features, and breach response; also covers Komdigi electronic system regulations and privacy-by-design with the Technology team</li>
	<li>Logistics: understanding of operational permits (NIB, IMB/PBG, UKL-UPL)</li>
	<li>Licensing Integrity: centralized license register, OSS compliance new location applications in coordination with Operations &amp; Legal</li>
</ul>

3. Government &amp; External Relations - Regulatory Face of Astro

<ul>
	<li>Primary point of contact for all regulatory bodies and government agencies</li>
	<li>Coordinates and manages regulatory inspections and audits</li>
	<li>Monitors Indonesian regulatory landscape and translates changes into business impact assessments</li>
	<li>Represents Astro in industry working groups and regulatory consultations</li>
	<li>Builds and maintains working relationships with Kemendag, Kominfo, BPOM, BPJPH, and/or other relevant agencies</li>
</ul>

4. Internal Controls &amp; Monitoring - Stay Ahead of Risk

<ul>
	<li>Conducts regular internal compliance reviews across operations, logistics, and the digital platform</li>
	<li>Operates a compliance monitoring mechanism to detect and remediate potential breaches early</li>
	<li>Tracks remediation of audit findings and escalates unresolved issues appropriately</li>
	<li>Delivers bi-weekly compliance status updates and quarterly risk reports to senior leadership</li>
</ul>

5. Cross Functional Enablement - Make Compliance Stick

<ul>
	<li>Designs and delivers compliance training/updates for teams</li>
	<li>Develops practical compliance guides for non-legal audiences across the business</li>
	<li>Partners with Legal on contracts and commercial arrangements with regulatory implications</li>
	<li>Collaborates with Technology on platform and data compliance; supports Finance on tax-adjacent regulatory obligations</li>
</ul>

Compliance Manager

About Us

Kitar is a growing second-hand mobile phone retailer launching our new online store across various online platforms (Kitar website and e-commerce platforms). We aim to provide customers with high-quality, certified pre-owned mobile phones at affordable prices. To ensure an excellent customer experience, we are looking for a dynamic and motivated Business Development – Store Opening to join our team.

This role will focus on driving sales through proactive and helpful customer engagement via chat while also assisting with packing and preparing orders for shipment. The ideal candidate will be customer-focused, tech-savvy, and capable of multitasking efficiently in a fast-paced environment. If you’re passionate about delivering excellent customer service and supporting the success of e-commerce sales, this could be the perfect opportunity for you!

Key Responsibilities:

<ul>
	<li>Commercial Real Estate Channel Development

	<ul>
		<li>Identify and secure partnerships with premium shopping centres across major Indonesian cities.</li>
		<li>Build strong relationships with mall management, commercial agents, and key decision-makers.</li>
		<li>Conduct market research and feasibility analysis based on demographics, foot traffic, pricing, and brand positioning.</li>
	</ul>
	</li>
	<li>Commercial Negotiations &amp; Partnership Agreements
	<ul>
		<li>Lead negotiations on rental terms, space allocation, and key commercial clauses.</li>
		<li>Evaluate the financial and strategic value of each potential agreement.</li>
		<li>Coordinate with finance and legal teams to align on acceptable terms.</li>
		<li>Finalise and execute binding partnership agreements.</li>
	</ul>
	</li>
	<li>End-to-End Store Opening Project Management
	<ul>
		<li>Oversee the full store opening process from signing to grand opening.</li>
		<li>Manage licensing, regulatory approvals, and business registration.</li>
		<li>Coordinate store setup, construction progress, and quality assurance.</li>
		<li>Ensure on-time, on-budget launch through proactive issue resolution and team alignment.</li>
	</ul>
	</li>
	<li>Relationship Maintenance &amp; Continuous Partnership
	<ul>
		<li>Maintain strong post-opening relationships with mall management.</li>
		<li>Provide performance updates on sales, traffic, and promotions.</li>
		<li>Serve as the main liaison for operational coordination and issue handling.</li>
		<li>Support long-term partnership growth, expansion, and renegotiation opportunities</li>
	</ul>
	</li>
</ul>

Business Development Store Opening

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

The Vendor Acquisition Senior Associate plays a key role in building and expanding ASTRO Farm’s vendor ecosystem to ensure optimal SKU availability (especially for Fresh product). This position is responsible for end-to-end vendor sourcing, evaluation, and activation, while maintaining strong fulfillment rates through structured onboarding and vendor scoring processes. This role is ideal for someone analytical, strong in negotiation, and eager to make a direct impact on supply growth.

Job Description:

<ul>
	<li>Conduct daily list generation and identify potential vendors aligned with SKU needs.</li>
	<li>Source, approach, and acquire new vendors to support business supply requirements.</li>
	<li>Manage end-to-end vendor onboarding, especially during the first 1–2 months of activation.</li>
	<li>Develop and implement vendor sourcing, vendor scoring, and onboarding procedures.</li>
	<li>Evaluate vendors based on pricing, production capacity, product quality, and supply model (first-hand / second-hand).</li>
	<li>Perform vendor background checks to ensure credibility and compliance.</li>
	<li>Maintain and improve SKU fulfillment rate through effective vendor acquisition strategies.</li>
	<li>Collaborate with internal teams to align vendor supply with business demand.</li>
</ul>

Vendor Acquisition Senior Associate

AVIATOUR merupakah Perusahan Tour dan Travel terkemuka di Indonesia, didirikan sejak tahun 1999 dan merupakan top 10 travel agency di Indonesia.

RANGE OF SERVICES: Worldwide Outbound Tour Programs | Inbound & Domestic Tour Programs | Incentive Customized Tour Programs | Meeting, Convention & Exhibition | International & Domestic Ticketing | International & Domestic Airlines Reservations | International & Domestic Hotel & Package Reservations | International & Domestic Individual Free & Easy Packages | Travel Document Facilities | Airport Handling Services | Worldwide Cruise Package Programs.

COMPANY STRENGTH: Highly reputed International Standard Travel Agent in Indonesia | Pleasant, helpful, well-educated and professionalized staff | Sixteen years of experience in travel management | Strength relationship with the airlines, hotel and suppliers.

Avia Tour

✨ Key Responsibilities:

<ol>
	<li>Design and implement IT strategies aligned with business goals.</li>
	<li>Manage IT infrastructure (networks, servers, cloud, and data security).</li>
	<li>Oversee GDS &amp; airline/ticketing systems to ensure smooth operations.</li>
	<li>Develop and optimize booking platforms, websites, mobile apps, and API integrations.</li>
	<li>Implement cybersecurity measures and handle system upgrades.</li>
	<li>Lead and mentor the IT team while coordinating with vendors and airline partner</li>
</ol>

IT Manager

<ul>
	<li>Assist in product development and management tasks.</li>
	<li>Collaborate with engineering and design teams to support product goals.</li>
	<li>Develop and maintain product documentation and reports.</li>
	<li>Participate in brainstorming sessions and contribute innovative ideas.</li>
	<li>Visiting hub when needed in Jabodetabek area (minimum 1x month)</li>
</ul>

Intern Product Manager

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

We are looking for a Governance, Risk, and Compliance (GRC) professional who will play a key role in strengthening the organization’s risk management and compliance practices. In this role, you will lead risk assessments across business and technology functions, ensure compliance with security and regulatory frameworks such as ISO 27001 and SOC 2, and coordinate internal and external audits. You will work closely with cross-functional teams to embed effective controls into business processes while providing clear reporting and guidance to help the organization manage risk and maintain strong governance standards.

Job Description:

<ul>
	<li>Lead enterprise and technology risk assessments across business and operational functions.</li>
	<li>Develop and maintain policies, standards, procedures, and compliance documentation.</li>
	<li>Manage compliance readiness for frameworks such as SO 27001, SOC 2, and PDP laws.</li>
	<li>Coordinate internal and external audits, control reviews, and remediation tracking.</li>
	<li>Maintain risk registers, issue logs, exception records, and control matrices.</li>
	<li>Conduct vendor and third-party risk assessments for critical partners and service providers.</li>
	<li>Support business continuity and resilience governance activities.</li>
	<li>Provide regular reporting to management on risk exposure, control effectiveness, compliance status, and remediation progress.</li>
	<li>Work closely with Security, Engineering, Product, Legal, Operations, and Finance to embed controls into business processes.</li>
	<li>Deliver awareness sessions and practical guidance to improve risk ownership across the organization.</li>
</ul>

Governance, Risk, and Compliance

About this Position

The Dry Fulfillment Excellence Associate supports operational excellence initiatives within dry warehouse operations by driving process improvements, monitoring operational performance, and supporting cross-functional projects. This role works closely with stakeholders across Operations, Product, Supply Chain, Cost Control, Data, PX, Mitra Management, Facility, and Internal Audit to ensure warehouse processes are efficient, scalable, and consistently executed.

 

Job Description

As our Astronaut, your missions are:

<ul>
	<li>Support the design and implementation of warehouse process improvements for Dry Warehouse operations.</li>
	<li>Execute Process Excellence initiatives including operational productivity improvements, workflow redesign, and system enhancement projects.</li>
	<li>Collaborate with cross-functional stakeholders including Operations, Product, Supply Chain, Cost Control, and Data teams to support project execution and operational rollout.</li>
	<li>Support project management activities, including requirement documentation, progress tracking, and stakeholder coordination.</li>
	<li>Conduct operational data analysis and performance monitoring to identify improvement opportunities across inbound, picking, inventory management, and outbound fulfillment processes.</li>
	<li>Assist in warehouse layout planning, workflow optimization, and operational capacity planning for both new and existing facilities.</li>
	<li>Ensure SOP implementation and operational compliance within warehouse operations.</li>
	<li>Support pilot testing, implementation, and stabilization of new operational processes, tools, or system enhancements.</li>
	<li>Monitor operational KPIs and identify productivity gaps, inefficiencies, or operational risks.</li>
</ul>

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