FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Menyusun universe coverage audit information system yang mencakup fungsi IT, sistem aplikasi, dan aspek regulatory terkait fungsi IT.</li>
	<li>Membuat rencana audit berbasis risiko untuk fungsi IT, sistem aplikasi, dan regulatory compliance.</li>
	<li>Menyusun rencana pengembangan audit berbasis data analytics termasuk milestone, kerangka kerja, dan teknologi yang digunakan.</li>
	<li>Melaksanakan pemantauan dan evaluasi kegiatan assurance dan advisory atas cakupan audit, termasuk implementasi data analytics dan continuous monitoring.</li>
	<li>Menyusun laporan audit, menyampaikan hasil temuan, serta memberikan rekomendasi dan memantau tindak lanjut perbaikan terkait information system.</li>
	<li>Bekerja sama dengan Operation Audit Department untuk memastikan efektivitas dan efisiensi control design dan system design.</li>
	<li>Berkolaborasi dengan Operation Audit Department dan Audit Quality Assurance and Development Sub Department dalam perencanaan dan implementasi siklus audit internal sesuai standar profesi.</li>
</ul>

INFORMATION SYSTEM AUDIT ANALYST

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

1. Campaign &amp; Promotion Operation

<ul>
	<li>Execute and monitor marketing campaigns and promotional activities.</li>
	<li>Evaluate campaign performance, prepare reports, and recommend improvements.</li>
</ul>

2. Merchant Operation (especially: SMEs Merchants)

<ul>
	<li>Support merchant acquisition, onboarding, and activation through tailored marketing initiatives such as exclusive campaigns, workshops, or engagement programs.</li>
	<li>Strengthen merchant growth and engagement to ensure a sustainable and active ecosystem.</li>
	<li>Develop merchant segmentation to identify growth opportunities and provide value-added services.</li>
	<li>Monitor and evaluate merchant engagement metrics to ensure continuous improvement.</li>
</ul>

3. Data &amp; Performance Analysis

<ul>
	<li>Collect and analyze data to measure campaign and merchant performance.</li>
	<li>Build reports and visualizations to track key metrics and evaluate performance for operational enhancement.</li>
	<li>Stay updated on best practices in marketing operations and merchant engagement.</li>
</ul>

Marketing Operation & Services Analyst

Indonesia Stock Exchange (IDX) is a Self-Regulatory Organization that creates a trusted and credible financial market infrastructure to deliver a fair, orderly, and efficient market, accessible to all stakeholders through innovative products and services. Our vision is to be a competitive stock exchange with world-class credibility. We aim to develop the Indonesian capital market to bring prosperity as one of the pillars of the Indonesian economy. We also actively seek to create more impact globally by joining the World Federation of Exchanges and Sustainable Stock Exchanges. Our goal is to become a credible exchange that drives financial deepening, enabling Indonesia to become the 5th largest economy by 2045. 

Our core values, Teamwork, Integrity, Professionalism, and Service Excellence (TIPS), are set to be our DNA. This is how we live at IDX. TIPS become the spirit that leads us to strengthen collaboration, and innovation, and to continuously go above and beyond to achieve our goals. 

People play significant roles in the success of IDX, and thus we put people as our priority. Ensuring our people have nurturing and exciting working experiences, we are fully committed to developing and energizing our people by providing various development programs and opportunities to create an impact through their roles/work. We are blessed to have been awarded as one of the Best Companies to Work for in Asia for the third consecutive year in 2017, 2018, and 2019, organized by HR Asia. 

Indonesia Stock Exchange

As an Information System Audit Officer, you will be responsible for planning, preparing, executing, monitoring, and reporting the results of inspection both regular (periodic) and ad hoc (special) inspections of Exchange Members in accordance with the inspection schedule and procedures. Also responsible for providing recommendations to the Unit Head based on the inspection findings to mitigate potential risks to clients, Exchange Members, and the capital market industry. This role ensures Exchange Members’ compliance with applicable capital market laws and regulations, including system compliance aspects such as IT governance, IT risk management, and IT control.

Team Leader of Information Security Auditor or Inspector

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Implementing the Tridharma of Higher Education which includes the learning process, research and community service</li>
	<li>Carry out various study program activities, both internal and external, in accordance with assignments from the Head of the Study Program</li>
</ul>

Lecturer in Information System at Universitas Multimedia Nusantara

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

Job description

About the Role: 

We are looking for a dedicated and proactive Customer Service professional to join our team, with a strong focus on supporting peak seasons like Ramadhan and Idul Fitri. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram).</li>
	<li>Handle and resolve customer complaints regarding product issues, returns, and exchanges.</li>
	<li>Manage and track orders to ensure timely delivery and address any order discrepancies.</li>
	<li>Collaborate with the logistics team to address shipping issues and provide updates to customers.</li>
	<li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li>
	<li>Prepare and submit regular reports on customer interactions, feedback, and issues.</li>
	<li>Monitor and respond to customer reviews and feedback on multiple platforms.</li>
	<li>Provide comprehensive information about products, services, and policies to customers.</li>
	<li>Continuously improve service procedures, policies, and standards based on customer feedback.</li>
</ul>

Customer Service

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Identify and manage project opportunities and leads.

Identify and manage customer requirement and perform assessment.

Manage pipeline and handling sales process.

Manage customer sales cycles from initiation until close deal and sales engagement (PO/Contract).

Develop Costing for Project PCA &amp; CPC.

Perform SDHO for Sales Delivery Hand Over.

Support for Costing Change CPC.

IT Sales Solution

Sebagai Business Consultant di Astragraphia, Anda menjadi penghubung perusahaan dalam menjalin hubungan dengan pelanggan dan mengembangkan solusi terbaik untuk membantu mencapai tujuan bisnis. Seorang Business Consultant juga menjadi mitra strategis bagi pelanggan dalam mengelola dan mengoptimalkan kebutuhan pengelolaan dokumen mereka

Business Consultant Astragraphia

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

Lecturer in Informatics at Universitas Multimedia Nusantara

<ul>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change.</li>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change</li>
</ul>

Business Analyst

We are seeking a highly motivated and detail-oriented Software Quality Assurance (SQA) Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing and validation processes. The SQA Engineer will collaborate with cross-functional teams to identify and address software defects, enhance the overall user experience, and contribute to the delivery of high-quality software solutions.

Software Quality Assurance

<ul>
	<li>Write clean, secure, test driven, easily maintanable and modular codes.</li>
	<li>Identify bottenecks and bugs, and give solutions to these problems.</li>
	<li>Participating in project planning with other teams (both internal and external).</li>
</ul>

Developer (.Net/Java/ReactJs)

Customer Engineer Astragraphia akan melakukan Support After Sales Service untuk produk Fujifilm, Solve problem ke pelanggan terkait dengan produk Fujifilm, Visit ke pelanggan jika ada kendala terkait dengan mesin Fujifilm.

CUSTOMER ENGINEER

Installing and configuring software, hardware and networks

Monitoring system performance and troubleshooting issues

Ensuring security and efficiency of IT infrastructure

Diagnose and resolve technical issues related to hardware, software, networking, and server infrastructure. Provide technical support to users as needed.

Continuously monitor system performance, uptime, and availability, generating reports for management and identifying areas for improvement.

System Administrator

Working in a collaborative, team environment to support the Cloud solution delivery Implementation to address the business problems and opportunities. The work included but not limited to conduct the Assessment, Strategizing, Designing,Provosioning, Monitoring,Configuring and Optimizing for 
the Cloud Solution.

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