What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

We are looking for highly motivated and results-driven Senior Insurance Telemarketers to join our team. In this role, you will be responsible for driving sales through outbound calls, introducing insurance products to potential customers, and ensuring excellent customer engagement throughout the sales process. You will work closely with the sales and operations teams to achieve targets and contribute to the overall growth of our insurance business.

 

Responsibilities:

<ul>
	<li>Conduct outbound calls to prospective customers and effectively present insurance products.</li>
	<li>Build strong relationships with potential clients to generate sales opportunities.</li>
	<li>Consistently meet or exceed individual and team sales targets.</li>
	<li>Handle inquiries, objections, and negotiations in a professional manner to close sales.</li>
	<li>Maintain accurate records of leads, calls, and sales activities in the system.</li>
	<li>Collaborate with internal teams to optimize sales processes and customer experience.</li>
	<li>Stay updated on insurance products, industry trends, and compliance requirements.</li>
</ul>

Insurance Telemarketing

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Collaborate with internal teams and business users to support system and application needs within the insurance domain.</li>
	<li>Analyze business requirements related to Life Insurance products for both individual and corporate clients.</li>
	<li>Provide solutions and recommendations regarding the usage and optimization of insurance applications such as AS400, Group Asia, and Life Asia.</li>
	<li>Assist in system implementation, maintenance, and enhancement, including integration with Chatbot solutions to improve customer service.</li>
	<li>Coordinate with stakeholders to ensure smooth business processes and successful IT project delivery.</li>
	<li>Prepare and maintain documentation of system workflows, business processes, and implementation results.</li>
	<li>Provide support and troubleshooting for issues related to insurance systems and applications.</li>
</ul>

IT Business Analyst Life Insurance

PT Galileo Indonesia Perdana, juga dikenal sebagai Galileo Indonesia, didirikan pada tahun 1997 sebagai mitra operator lokal dari Travelport Global untuk Indonesia. Berkantor pusat di Jakarta dan diikuti dengan memiliki dua kantor cabang di Medan dan Surabaya pada tahun 2000 dan 2002.

Pada tahun 2019, Galileo Indonesia melanjutkan pertumbuhannya setiap tahun, ditandai dengan perolehan pangsa pasar sebesar 40%, terutama untuk segmen Free Individual Traveler (FIT). Hari ini, Galileo Indonesia, yang mengusung tagline “mitra teknologi perjalanan Anda” tetap berkomitmen untuk selalu menawarkan produk, layanan dan solusi terbaik kepada pelanggan setia pengguna Galileo Indonesia di seluruh Indonesia.

Eksistensi perusahaan didukung oleh perusahaan terafiliasi seperti: ATI Business Group sebagai mitra fare loader, PT. Sentra Solusi Indonesia (SSI) sebagai mitra strategis sistem mid-back office dan PT. Mitra Abadi Solusi yang mendukung jaringan dan koneksi datanya.

PT. Galileo Indonesia Perdana (Travelport Indonesia)

Are you a driven sales professional passionate about building relationships and achieving business growth? We’re looking for a dedicated Account Manager to join our dynamic team and help expand our market presence. If you thrive in a fast-paced environment and enjoy delivering exceptional client solutions, we want to hear from you!

What You'll Do:

<ul>
	<li>Identify and explore new business opportunities to drive sales growth.</li>
	<li>Build and maintain strong relationships with clients and prospects.</li>
	<li>Respond to client inquiries and provide tailored business solutions.</li>
	<li>Conduct market research to analyze and strategize sales opportunities.</li>
	<li>Prepare data-driven sales reports and forecasts.</li>
	<li>Achieve sales targets and meet key performance metrics (KPIs).</li>
	<li>Streamline sales processes to ensure efficient handling of client inquiries.</li>
	<li>Collaborate with internal teams and stakeholders to deliver seamless service.</li>
	<li>Support additional projects to improve operational efficiency and effectiveness.</li>
</ul>

Relationship Manager Travel Insurance

Skyeline Summit Life Insurance Agency is a leading affiliate of Alexandrite 2 District, the biggest and most successful district of Pru Life UK - the leading insurance company in the Philippines.

We commit to promote protection and a brilliant future to Filipino families. We also uphold and improve the quality of service delivered by our strong and knowledgeable Advisers. 

Led by MDRT leaders, Skyeline Summit LIA is determined to grow while it maintains excellence within our team.

Our newest Financial Advisers enjoy perks and receive the most advanced trainings exclusive to Skyelians. 

A lucrative career path awaits you! 

Skyeline Summit LIA - a General Agency under Pru Life UK

The pandemic has been an eye opener for a lot of Filipinos. We realized how important to get the basics of building a financial portfolio is. Do we have enough buffer funds that would shield us against life's uncertainties? Do we have part of our funds in investments that would hedge against inflation so we can live on interest when we are suddenly forced to "retire" again next time?

If you want the opportunity to help your family and friends set up a complete savings and investments program, have the freedom to manage your time wisely, and a chance to expand your network and make new friends..

If you have the passion for communication, leadership, financial literacy and helping others.. Then join us in our advocacy to spread financial literacy to as many Filipinos as we can reach.

Insurance Advisor

PT Murni Development Indonesia (MDev) is part of PT Murni Solusindo Nusantara, an ISO 9001:2015 certified company with over 32 years of experience as a solution provider, digital business transformation expert, and trusted technology partner for Central Bank of Indonesia.

Focusing on excellence and long-term partnerships, MDev ensures its clients receive the best talent and service. Whether you need experts for short-term or long-term projects, MDev provides the necessary resources and support to achieve your business goals.

PT Murni Development Indonesia

Role Overview

 

We are seeking an experienced COBOL Developer to support our Life Insurance core system. The ideal candidate should have a strong background in COBOL programming and experience working with insurance-related applications.

 

 

Responsibilities:

<ul>
	<li>Maintain and enhance existing COBOL-based life insurance core system</li>
	<li>Develop new COBOL programs as required for system improvements</li>
	<li>Debug and resolve issues in the production environment</li>
	<li>Collaborate with business analysts to translate requirements into technical specifications</li>
	<li>Participate in code reviews and ensure adherence to coding standards</li>
	<li>Document code changes and system modifications</li>
</ul>

COBOL Developer

Mobius helps you provide quality, best-in-nation tech talent to support your business. together with you, we turn ideas into digitalized reality. From tech consulting to outsourcing, Mobius helps you reach your tech goals.
Our dedicated and agile-ready professionals are here to support your business's digital journey.

Mobius Digital

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

We are looking for : Golang

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

Golang Developer

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for: Product Manager

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

Product Manager

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for: Senior Data Engineer (WFH)

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

Data Engineer

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for: Scrum Master

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

Scrum Master

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Analyze and propose improvements to business processes to enhance operational efficiency and service quality in Motor Vehicle Insurance operations.</li>
	<li>Execute and monitor improvement projects to ensure successful implementation and alignment with performance KPIs.</li>
	<li>Supervise and control all operational activities, including complaint handling, to ensure service level agreement (SLA) compliance.</li>
	<li>Lead and manage a team of ±30 people, consisting of Coordinators and Surveyors across branch locations.</li>
	<li>Monitor and improve service delivery and processes in alignment with operational KPIs for Motor Vehicle Insurance services.</li>
	<li>Provide operational support at the assigned branch location (Medan, Surabaya, or Bandung), ensuring branch performance meets company standards.</li>
</ul>

Senior Section Head Operation

<ul>
	<li>Analyze quantitative data and evaluate the market, consumers, and competitors of Garda Medika services to identify areas for improvement and set performance targets.</li>
	<li>Review and propose service enhancements related to Garda Medika for third parties (customers and partner providers) to ensure services meet customer needs.</li>
	<li>Collaborate with partner providers to enhance and modify systems as needed to fulfill the requirements of Garda Medika and providers.</li>
	<li>Analyze promotional strategies for Medcare features to increase customer utilization of the Medcare application.</li>
</ul>

Provider Management Analyst

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for : Data Scientist

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

Data Scientist

Data Analyst will handle big data in health business and be responsible to calculate &amp; analyze data from health business in insurance industry. They will provide and present the findings that they found based on the data. They also need to suggest an evaluation or improvement based on the data that they found to clients/relevant department.

Health Data Analyst

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li class="text-justify">Oversee end-to-end HR operations, including employee administration, payroll, and compliance with labor laws and regulations.</li>
	<li class="text-justify">Act as a strategic partner and liaison between employees, consultants, and management in resolving employee relations matters.</li>
	<li class="text-justify">Lead, supervise, and support the HR team in delivering key initiatives and responsibilities.</li>
	<li class="text-justify">Develop, review, and implement HR strategies, policies, and programs to support organizational growth.</li>
	<li class="text-justify">Coordinate with relevant departments and external vendors to ensure effective implementation of HR policies, insurance, HRIS, and other services.</li>
	<li class="text-justify">Drive employee engagement, performance evaluation, and training programs to enhance workforce capability and organizational effectiveness.</li>
	<li class="text-justify">Prepare regular HR reports for management, highlighting progress, challenges, and achievements.</li>
</ul>

Human Resource Lead

Astra Financial is a brand of the financial services division of PT. Astra International Tbk. Astra Financial manages 12 business entities; Astra Credit Companies, FIFGROUP, Toyota Astra Finance, Komatsu Astra Finance, Surya Artha Nusantara Finance, Asuransi Astra Buana, Astra Life, Astra Ventura, Dana Pensiun Astra, MauCash, AstraPay and Moxa.

Astra Financial is one of Astra’s seven business divisions, in addition to Automotive, Heavy Equipment, Mining, Construction and Energy, Agribusiness, Infrastructure and Logistics, Information Technology, and Property.

With a value proposition in the form of best value, integrated and speed, Astra Financial always prioritizes the “Prudent” principle and applies good governance in running the business in all financial services. Astra Financial has a mission to become a partner for the Indonesian people to maximize their financial potential and enable the community to prosper.

Astra Financial

<ul>
	<li>Conduct IT process &amp; Governance (Incl. Cybersecurity Review &amp; Penetration Testing) assurance/advisory audits within the scope of Astra Financial</li>
	<li>Prepare Engangement Letters for related audit projects</li>
	<li>Conduct inquiries with the auditee to obtain an understanding and confirmations as needed for the audit</li>
	<li>Preparing document walkthrough &amp; business process mapping for understanding the business process to be audited</li>
	<li>Execute vouching and control testing procedures as per the Audit Program</li>
	<li>Conduct root cause analysis for all audit findings and develop recommendation based on root cause analysis findings</li>
	<li>Prepare the Final Audit Report</li>
	<li>Conduct follow-up reviews of management's action plans to ensure that agreed-upon recommendations have been implemented</li>
	<li>Regularly updating Astra Financial audit universe </li>
</ul>

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