English 1 (Previously EF English First) SWARA Group opened its first franchise center in Pluit, North Jakarta in 1997. 27 years later, English 1 Swara continues to be the largest group in the Greater Jakarta region, having 19 Centers in the city and its surrounding area. We currently have 9 Centers in the capital city of Jakarta, 6 in the thriving suburb of Tangerang, 4 in the satellite city of Bogor, and 1 in Depok. With a dynamic and expanding team, we established our own Head Office in Tangerang area to help support our English 1 Centers in continuing to grow as the leading provider of English language education in Indonesia.

English 1 Swara Group

<ul>
	<li>Menjalin hubungan yang baik dengan guru, siswa, dan orang tua siswa.</li>
	<li>Melakukan komunikasi dengan guru kelas untuk membahas perkembangan siswa.</li>
	<li>Menginformasikan dan mengkomunikasikan mengenai semua hal yang berhubungan dengan siswa ke orang tua (kehadiran siswa, hari libur center, pergantian / perubahan jadwal, dll).</li>
	<li>Menginformasikan dan mengingatkan orang tua siswa untuk melakukan pembayaran level berikutnya.</li>
	<li>Mencapai target bulanan yang sudah ditentukan oleh Perusahaan.</li>
</ul>

Customer Relation Officer

Perkembangan perbankan syariah yang tumbuh cukup pesat dalam beberapa tahun terakhir menunjukkan minat masyarakat mengenai ekonomi syariah semakin bertambah. Untuk memenuhi kebutuhan nasabah akan layanan syariah, maka PT Bank BCA Syariah  beroperasi dalam rangka mewujudkan Visi dan Misi BCA Syariah, berbagai produk funding, jasa dan pembiayaan telah dikembangkan dan dipasarkan kepada masyarakat. Untuk pengembangan bisnis kedepan yang akan menunjang ekspansi usaha PT Bank BCA Syariah, kami memberikan kesempatan kepada tenaga muda yang berpotensi dan mengembangkan diri untuk berkarir dengan BCA Syariah.

PT. Bank BCA Syariah

Customer Service

<ul>
	<li>Mendukung pemasaran produk (dana, jasa dan produk lainnya) dengan menawarkan alternatif produk yang tepat, sesuai dengan kebutuhan nasabah.</li>
	<li>Memberikan pelayanan yang berkualitas kepada nasabah yang datang ke cabang sesuai dengan ketentuan dan prosedur.</li>
	<li>Menggali kebutuhan nasabah.</li>
	<li>Memberikan informasi/penjelasan yang terkini kepada nasabah/non nasabah.</li>
	<li>Menerima dan memproses permohonan : pembukaan dan penutupan rekening. pemberian/pencabutan fasilitas, perubahan data nasabah dan data rekening, dan layanan jasa bank lainnya.</li>
	<li>Melakukan cross selling produk dan jasa.</li>
	<li>Melayani pertanyaan saldo dan mutasi rekening nasabah yang datang ke cabang.</li>
	<li>Melayani pencetakan transaksi/pengambilan buku Cek/BG, warkat tolakan kliring, rekening koran, dan hal-hal lain yang berhubungan dengan kepentingan nasabah.</li>
	<li>Membuat jurnal manual atas transaksi yang terjadi di Customer Service.</li>
	<li>Menangani dan menindaklanjuti keluhan/pengaduan nasabah.</li>
</ul>

 

Teller

Melayani transaksi operasional Front Office sesuai dengan ketentuan dan prosedur

Memproses transaksi yang diterima berdasarkan ketentuan dan prosedur Bank Syariah

Melakukan penyelesaian atas transaksi Communication Time Out (CTO) atau off line

Mengelola pengadaan uang tunai dalam cash box sesuai dengan limit teller

Melakukan balancing akhir hari Teller sesuai dengan ketentuan prosedur bank

Menyelesaikan selisih yang terjadi pada hari yang sama

Melakukan cross selling produk dan jasa.

Melaksanakan kegiatan operasional front office lainnya sesuai dengan program kerja , ketentuan dan prosedur Bank Syariah

Frontliner Teller dan Customer Service

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

<ul>
	<li>Menangani panggilan masuk dan keluar serta mencatat informasi ke dalam sistem aplikasi.</li>
	<li>Melakukan pengecekan dan pembaruan data pasien melalui portal atau sistem online.</li>
	<li>Memantau data pasien rawat inap, termasuk informasi medis, tindakan, dan lama perawatan.</li>
	<li>Berkoordinasi dengan penyedia layanan kesehatan terkait proses administrasi dan penjaminan pasien.</li>
	<li>Membantu dalam proses persetujuan tindakan medis serta memastikan manfaat (benefit) pasien sesuai ketentuan.</li>
	<li>Memastikan perawatan pasien sesuai dengan prosedur dan indikasi medis yang berlaku.</li>
	<li>Melakukan monitoring dan investigasi terkait data pasien dan biaya perawatan.</li>
	<li>Melakukan follow up dan komunikasi melalui email dengan pihak terkait (asuransi, rumah sakit, atau rekanan).</li>
	<li>Menyusun laporan kegiatan harian dan bulanan.</li>
</ul>

Call Center, Medical Hotline

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Memahami keseluruhan produk BFI</li>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Menawarkan produk pembiayaan terhadap customer Walk In</li>
	<li>Membantu proses administrasi kebutuhan Customer Walk In terkait pengajuan</li>
</ul>

Customer Service Penempatan Solo

<ul>
	<li>Melayani konsumen yang datang ke POS untuk pengajuan pembiayaan</li>
	<li>Pengumpulan dokumen pengajuan awal</li>
	<li>Input database konsumen &amp; salestrax</li>
	<li>Screening proses pembiayaan konsumen</li>
	<li>Aktivitas promosi secara online (medsos) atau offline</li>
	<li>Berkoordinasi dengan rekan sesama PPS dan Kapos </li>
</ul>

POS Processing Staff Branch Tangerang

Executive Search is a method of selection and recruiting quality Managers and Executives by best matching their professional skills and work experience with client's requirements. We have an active and extensive data bank consisting of personnel who have answered to our previous searches and those who have sent their resumes. This type of search provides the quickest and most extensive list of candidates, especially for low to mid range executive positions.

Prismas Jamintara

Deskripsi Pekerjaan:

<ul>
	<li>Memberikan layanan yang ramah, solution-focused untuk memastikan kepuasan pelanggan.</li>
	<li>Menyampaikan informasi produk dengan jelas, menanggapi pertanyaan, dan memberikan rekomendasi yang sesuai.</li>
	<li>Memproses transaksi di POS dengan akurat (tunai, pembayaran kartu, dan retur).</li>
	<li>Menerima, membuka, dan menata inventaris baru sesuai prosedur.</li>
	<li>Menata rak, menjaga tampilan produk, dan memastikan lingkungan toko tetap bersih serta rapi.</li>
	<li>Mencapai target kinerja individu maupun tim sesuai standar layanan.</li>
</ul>

Store Staff

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Tangerang

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Passionate about communication, detail-oriented, and fluent in English? 
If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for assigning mystery shoppers, collecting and labelling survey data (quality check), and ensuring smooth operations via phone and email. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Assist in assigning &amp; calling shoppers / auditors in Americas / Europe region</li>
</ul>

Customer Service

Bintang Pelajar (BP) merupakan bimbel yang bertujuan untuk menghasilkan mutu lulusan yang tidak hanya berprestasi tinggi namun juga berakhlak terpuji.

Pendirian Bintang Pelajar dilatarbelakangi karena mendambakan terwujudnya pendidikan yang berkualitas di Indonesia yang bukan hanya menghasilkan mutu lulusan yang berprestasi tinggi dalam akademis namun mereka juga mempunyai budi pekerti dan akhlak terpuji. Di sisi lain, kebutuhan akan bimbingan belajar siswa saat ini sangat tinggi.

Oleh karena itu BP ingin mengambil peranan aktif dan turut berkontribusi dalam bidang pendidikan.

PT. Bintang Pelajar

<ol>
	<li>Memberikan pelayanan prima kepada calon pelanggan yang datang ke cabang.</li>
	<li>Memberikan pelayanan prima untuk siswa dan orang tua siswa cabang.</li>
	<li>Mengelola peralatan dan kebutuhan operasional cabang.</li>
	<li>Mengelola seluruh keuangan cabang.</li>
	<li>Membuat laporan keuangan cabang.</li>
</ol>

Frontliner

<ul>
	<li>Menerima dan melayani nasabah yang datang ke bank.</li>
	<li>Membantu transaksi keuangan seperti setoran, penarikan, transfer, pembayaran tagihan.</li>
	<li>Memberikan informasi tentang produk dan layanan bank.</li>
	<li>Membuka rekening baru, mengurus perubahan data, dan penutupan rekening.</li>
	<li>Menangani keluhan nasabah dengan ramah dan profesional.</li>
	<li>Menawarkan produk tambahan seperti deposito, kartu kredit, atau internet banking (cross selling).</li>
	<li>Membuat laporan transaksi harian dan dokumentasi administrasi lainnya.</li>
	<li>Menjaga kerahasiaan data nasabah dan mematuhi prosedur operasional bank.</li>
</ul>

Frontliner Perbankan BUMN

Voltron Indonesia is the leading provider of Electric Vehicle (EV) charging network solutions in the country. Our mission is to deliver the best EV charging experience using advanced technology. We are dedicated to fostering the expansion of the EV market in Indonesia by providing reliable and innovative charging solutions. Based in Central Jakarta, Indonesia, our team is commited to driving the transition towards sustainable transportation.

Voltron Indonesia

Tanggung Jawab Utama

1.1. Operational Execution &amp; Planning

<ol>
	<li>Mengimplementasikan strategi dan rencana kerja tahunan departemen Operations sesuai arahan VP of Operations.</li>
	<li>Menyusun rencana operasional bulanan dan mingguan terkait instalasi, maintenance, dan customer service SPKLU.</li>
	<li>Memastikan seluruh kegiatan operasional berjalan sesuai SOP, SLA, dan KPI yang ditetapkan.</li>
	<li>Mengkoordinasikan pelaksanaan proyek ekspansi jaringan (installation &amp; commissioning) agar tepat waktu dan efisien.</li>
	<li>Mengelola anggaran operasional (OPEX) dan memastikan efisiensi penggunaan sumber daya.</li>
</ol>

1.2. Leadership &amp; Team Management

<ol>
	<li>Memimpin tim Head of Sub-Department (Planning, Installation, Maintenance, CS, dan NOC).</li>
	<li>Menetapkan, memonitor, dan mengevaluasi KPI individu serta tim.</li>
	<li>Melakukan pembinaan, coaching, dan pengembangan kompetensi tim operations.</li>
	<li>Mengelola koordinasi lintas departemen (Finance, BD, Procurement, Legal, HRGA) untuk mendukung kelancaran operasional.</li>
	<li>Mengelola eskalasi operasional di tingkat regional sebelum disampaikan ke VP Operations.</li>
</ol>

1.3. Performance Monitoring &amp; Continuous Improvement

<ol>
	<li>Mengawasi performa SPKLU secara nasional melalui sistem dashboard dan laporan berkala.</li>
	<li>Menganalisis downtime, reliability, dan utilisasi charger untuk rekomendasi perbaikan proses.</li>
	<li>Mengembangkan dan menerapkan inisiatif peningkatan efisiensi operasional berbasis data (OEE, MTTR, MTBF).</li>
	<li>Mengusulkan inovasi proses kerja dan digitalisasi tools operasional (ERP, CMMS, Monitoring Platform).</li>
	<li>Menyusun laporan kinerja bulanan operations untuk disampaikan kepada VP dan CEO.</li>
</ol>

1.4. Compliance &amp; Safety

<ol>
	<li>Menjamin seluruh aktivitas operasional mematuhi standar K3 (Keselamatan dan Kesehatan Kerja) serta regulasi pemerintah terkait infrastruktur energi/kelistrikan.</li>
	<li>Memastikan audit operasional dan maintenance dilaksanakan sesuai jadwal.</li>
	<li>Melakukan evaluasi risiko (risk assessment) untuk setiap proyek baru dan kegiatan maintenance.</li>
	<li>Mengkoordinasikan tindak lanjut hasil audit internal dan eksternal di area operasi</li>
</ol>

Operation Manager

Jendela is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.</li>
	<li>Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.</li>
	<li>Resolve tenant issues with empathy and effective problem-solving skills.</li>
	<li>Coordinate with internal teams to address maintenance, billing, or service-related concerns.</li>
	<li>Facilitate smooth communication between tenants and the property management team.</li>
	<li>Provide detailed explanations of property policies, procedures, and updates.</li>
	<li>Handle complaints or disputes with a persuasive and solution-oriented approach.</li>
	<li>Contribute to customer retention strategies by delivering excellent service.</li>
</ul>

Customer Service [Night Shift]

Chenyu Group, positioned as a Superhub of China-Indonesia Industrial Cooperation, is strategically committed to becoming a “Full-Spectrum Enabler of Cross-Border Investment.” The Group aims to build a vital bridge for two-way industrial collaboration between China and Indonesia. Anchored in Indonesia’s economic heartland and empowered by China’s advanced manufacturing capabilities, Chenyu adopts a trinity model of “Industry as the foundation, Digitalization as the wing, and Finance as the lifeline” to reshape regional industrial synergy. Focusing on three core sectors—infrastructure, energy, and digitalization—Chenyu has established a multi sector presence across Indonesia. At the same time, the Group is constructing a dual-track trade ecosystem that integrates Chinese industrial output with Indonesian consumer markets, forming a comprehensive platform for both industrial supply chains and consumer goods. Leveraging AI-driven risk control, acentralized digital operations platform, and multi-currency settlement systems, Chenyu has built a robust ecosystem with three-dimensional enabling power—across policy, enterprise, and capital—to enhance the efficiency and security of Chinese enterprises going abroad.

Guided by the principle of “With Chinese Manufacturing in One Hand and Indonesian Opportunities in the Other,” Chenyu Group is committed to being the preferred partner for Chinese enterprises expanding into ASEAN markets.

PT Chenyu Construction Group

Position Title : After Sales Technician

Location : South Jakarta 

Employee Type : Full Time

 

Job Summary:

The After Sales Technician is responsible for providing technical service and support for sanitary and bathroom products etc, including installation, maintenance, repair, and troubleshooting of faucets, showers, toilets, sinks, and related accessories. This position plays an important role in ensuring customer satisfaction through fast, professional, and high-quality service while maintaining safety and product standards.

 

Key Responsibilities :

<ul>
	<li>Provide on-site and remote technical support by diagnosing and repairing equipment and systems.</li>
	<li>Installation and maintenance: Perform installations, routine maintenance, and repairs on products.</li>
	<li>Communicate with customers to understand their needs, explain technical issues, and provide training on product usage.</li>
	<li>Maintain accurate records of all service activities, including service calls, repairs, and customer interactions.</li>
	<li>Analyze recurring issues and collaborate with engineering or product teams to suggest product improvements.</li>
	<li>Manage spare parts inventory and ensure necessary replacements are ordered.</li>
	<li>Ensure all work complies with safety and quality standards.</li>
	<li>Essential skills and qualifications</li>
	<li>Thorough knowledge of the specific products or equipment they are servicing.</li>
	<li>Strong communication, interpersonal, and problem-solving skills.</li>
	<li>Ability to work in different environments and handle stressful situations.</li>
	<li>Ability to manage time and complete tasks effectively.</li>
	<li>Deep understanding of the products and their potential issues.</li>
</ul>

After Sales Technician

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role: 

To provide helpful information, answer questions, respond to complaints, and maintain records of customer inputs to ensure customer satisfaction and deliver professional customer support.

 

What Will You Do: 

<ul style="list-style-type: disc;">
	<li>Communicating with Customer through various official Channels such as calls/ emails or other customer care service inquiries by implementing decided procedure &amp; Service Standard to Maintain a positive, empathetic, and professional attitude toward customers at all times</li>
	<li>Giving Follow to customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support</li>
	<li>Give Respond, Proceed &amp; Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately &amp; based on service quality standard</li>
	<li>Escalate unresolved queries to the next level of support, then follow up until the case close to Solve the queries accurately &amp; based on service quality standard</li>
	<li>Keeping records and update data of customer interactions, process customer accounts, and file documents to ensure the data can are complete, accountable and reliable for any related decision or analysis</li>
	<li>Active in updating, keep Up &amp; knowing Doku product inside and out to be able to respond customer queries accurately based on Services Quality Standard.</li>
	<li>Active in giving input for improvement based on working process problem identification for the purpose of realizing continuous improvement in Expert Care team</li>
</ul>

Support Officer

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

We are looking for highly motivated and results-driven Senior Insurance Telemarketers to join our team. In this role, you will be responsible for driving sales through outbound calls, introducing insurance products to potential customers, and ensuring excellent customer engagement throughout the sales process. You will work closely with the sales and operations teams to achieve targets and contribute to the overall growth of our insurance business.

Responsibilities:

<ul>
	<li>Conduct outbound calls to prospective customers and effectively present insurance products.</li>
	<li>Build strong relationships with potential clients to generate sales opportunities.</li>
	<li>Consistently meet or exceed individual and team sales targets.</li>
	<li>Handle inquiries, objections, and negotiations in a professional manner to close sales.</li>
	<li>Maintain accurate records of leads, calls, and sales activities in the system.</li>
	<li>Collaborate with internal teams to optimize sales processes and customer experience.</li>
	<li>Stay updated on insurance products, industry trends, and compliance requirements.</li>
</ul>

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Accounting and Finance

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