ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Manage and execute basic service requests for solution implementation</li>
	<li>Prioritize tasks based on urgency and service level agreements</li>
	<li>Use internal tools (e.g., GOT and Maestro) to track and deliver assignments</li>
	<li>Follow established processes and escalate issues when needed</li>
	<li>Collaborate with senior team members for guidance on complex tasks</li>
</ul>

Service Delivery Associate

PT. BALI RIA INTERNASIONAL was established on October 21, 2021 and its establishment was legalized based on the Decree of the Ministry of Law and Human Rights Number: AHU-0079884.AH.01.01.TAHUN 2021.

Hospitality business opportunities in Indonesia are still very promising. PT. BALI RIA INTERNASIONAL responds to this challenge by committing to deliver world-class real estate throughout the Indonesian archipelago.

With an unwavering commitment to quality, we have a Vision of helping thousands of homeowners and investors access incredible real estate in one of the world's most popular and sought-after island destinations.

In the future we will build hotels, luxury residences, 5-star resorts, and smart villas, to prime land and commercial spaces. Until PT. BALI RIA INTERNASIONAL is known as a true expert in finding, developing and delivering extraordinary properties.

PT Bali Ria Internasional

<ol>
	<li>Oversee daily spa operations, ensuring smooth workflow.</li>
	<li>Maintain high hygiene and safety standards (sanitization, equipment checks).</li>
	<li>Manage appointment scheduling and optimize therapist schedules.</li>
	<li>Ensure compliance with health, safety, and licensing regulations.</li>
	<li>Recruit, train, and supervise therapists, receptionists, and support staff.</li>
	<li>Conduct performance reviews and provide coaching.</li>
	<li>Ensure exceptional guest service and handle complaints professionally.</li>
	<li>Gather customer feedback and implement improvements.</li>
	<li>Drive spa revenue through upselling treatments and packages.</li>
	<li>Develop promotional campaigns (seasonal offers, partnerships with hotels).</li>
	<li>Monitor financial performance (expenses, profits, payroll).</li>
	<li>Collaborate with hotels, or corporate clients for partnerships.</li>
	<li>Stay updated on industry trends (new treatments, wellness tech).</li>
</ol>

SPA Manager

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Act as a liaison and translator between Mandarin-speaking stakeholders and internal teams.</li>
	<li>Assist in managing daily schedules, appointments, and meeting arrangements.</li>
	<li>Support communication and coordination across departments to ensure smooth workflow.</li>
	<li>Draft, translate, and manage administrative documents in Mandarin and Bahasa Indonesia.</li>
	<li>Prepare reports, meeting notes, and presentation materials using Google Workspace (Docs, Sheets, Slides, etc.).</li>
</ul>

Mandarin Speaker Intern, PT Dyandra Promosindo

<ul>
	<li>Bertanggung jawab, jujur, dan memiliki jiwa kepemimpinan dengan supervisi/monitoring dalam mengelola tim;</li>
	<li>Memiiliki komunikasi yang baik dalam mengelola complain dari tamu/customer/klien dengan profesional;</li>
	<li>Mengelola operasional bisnis unit &amp; mobile (administrasi, tim, sales, inventory, service &amp; maintenance, dll);</li>
	<li>Terbiasa dengan report mingguan bulanan dan tahunan, menguasai program komputer yang (MS Office : word, excel, ppt, dll);</li>
</ul>

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Service Delivery Associate

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