Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Customer Engineer

Full Time, Seluruh Indonesia

Sebagai Customer Engineer, kamu akan memastikan mesin pelanggan dapat beroperasi dengan optimal sekaligus memberikan solusi teknis yang cepat dan tepat. Kamu juga akan berinteraksi langsung dengan pelanggan dan berperan sebagai partner yang dapat diandalkan dalam kebutuhan teknis mereka.

Job description

<ul>
	<li>Melakukan instalasi, perawatan, dan perbaikan mesin pelanggan</li>
	<li>Menyiapkan hardware &amp; konektivitas untuk kebutuhan demo</li>
	<li>Memberikan training penggunaan mesin kepada pelanggan</li>
	<li>Menangani troubleshooting serta memastikan solusi yang efektif</li>
	<li>Membangun hubungan baik dengan pelanggan sebagai trusted advisor</li>
	<li>Mendokumentasikan aktivitas service (report, sap, dan visit record)</li>
	<li>Berkontribusi dalam continuous improvement layanan</li>
</ul>

CUSTOMER ENGINEER

We are seeking a highly motivated and detail-oriented Software Quality Assurance (SQA) Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing and validation processes. The SQA Engineer will collaborate with cross-functional teams to identify and address software defects, enhance the overall user experience, and contribute to the delivery of high-quality software solutions.

Software Quality Assurance

NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

<ul>
	<li>Create detailed, comprehensive and well-structured test plans and test cases.</li>
	<li>Perform all types of testing to ensure overall quality of the Product like user interface testing, functionality testing, regression testing, integration testing, etc.</li>
	<li>Create &amp; manage bug reports and communicate with the team</li>
</ul>

Quality Assurance Tester

<ul>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change.</li>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change</li>
</ul>

Business Analyst

Our History PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better. 1994 Establishment as a PC distributor 1996- 1999 Beginning of network and system integration business, Clients: 20 2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60, 2009 Beginning of data driven solution era, Clients: 140 2011 Virtual Desktop Infrastructure 2013 - 2014 Security Analytics and Contact Center, Clients: 250 2016 Big Data Analytics and API Gateway, Clients: 500 2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+ Why Mastersystem Infotama Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need. Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing. Awards & Recognitions Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year Mastersystem Infotama - 2018 Redhat Ready Partner of the Year Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award Mastersystem Infotama - 2017 Cisco Partner of the Year Mastersystem Infotama - 2017 Microsoft Country Partner of the Year Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS Our Vision, Mission & Value Vision To be Indonesia leader in ICT industry. Mission Bring value to all the stakeholders. Empowering business with innovative technologies, solutions and services. Our Core Value E excellence T teamwork H honesty I innovation C competence

PT Mastersystem Infotama

<ul>
	<li>Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.</li>
	<li>Experience in managing and supporting Microsoft Hyper-V and System Center Virtual Machine Manager (SCVMM) environments.</li>
	<li>Strong knowledge of Cisco UCS servers and NetApp storage technologies.</li>
	<li>Good understanding of virtualization, server infrastructure, and storage management concepts.</li>
	<li>Strong analytical and troubleshooting skills with the ability to identify root causes and resolve technical issues effectively.</li>
	<li>Experience in incident handling, problem management, and escalation processes.</li>
	<li>Familiarity with system patching, configuration management, and hardware replacement activities.</li>
	<li>Ability to work under SLA-driven environments and manage multiple tasks simultaneously.</li>
	<li>Good documentation skills for assessments, technical reports, configuration changes, and improvement recommendations.</li>
	<li>Strong communication skills and the ability to collaborate with local and global support teams.</li>
	<li>Proficiency in English, both written and verbal.</li>
</ul>

System Engineer

Job Descriptions : 
1. Process daily finance operation transactions according to procedures, especially AP and AR. 
2. Make sure end-to-end finance operation processes (including all cross-function processes) are completed within SLA (due date). 
3. Make sure everything is complete, correct, and match among all related documents (agreement, order, acceptance, invoice, tax invoice, payment, COR, DGT), including sanity check with associated team/ department. 
4. Organize all documents (and supporting documents) are accurate and completely well documented in repository. 
5. Close coordination and collaboration with related functions (accounting, finance, tax, SOP, asset management, procurement) 
6. Keep up to date with the latest regulations and compliance for good corporate governance. 
7. Provide regular operation analysis and report.

Finance Operation

<ul>
	<li>Design, implement, configure, and maintain F5 BIG-IP solutions (LTM, GTM/DNS, APM, ASM) to support business and application requirements.</li>
	<li>Manage and optimize load balancing, SSL offloading, and high availability (HA) configurations.</li>
	<li>Monitor network performance and ensure high availability, reliability, and security of network infrastructure.</li>
	<li>Perform troubleshooting and root cause analysis for network and F5-related issues.</li>
	<li>Configure and maintain network devices including routers, switches, firewalls, and VPN solutions.</li>
	<li>Implement and maintain network security policies and best practices.</li>
	<li>Collaborate with application, security, and infrastructure teams to support system integration and deployment.</li>
	<li>Manage SSL certificates, iRules, and security configurations on F5 devices.</li>
	<li>Perform system upgrades, patching, backup, and disaster recovery testing.</li>
	<li>Create and maintain technical documentation, network diagrams, and standard operating procedures (SOP).</li>
	<li>Provide technical support and participate in on-call rotation when required.</li>
	<li>Ensure compliance with company policies, industry standards, and security regulations.</li>
</ul>

Network Engineer F5

<ul>
	<li>Write clean, secure, test driven, easily maintanable and modular codes.</li>
	<li>Identify bottenecks and bugs, and give solutions to these problems.</li>
	<li>Participating in project planning with other teams (both internal and external).</li>
</ul>

Developer (.Net/Java/ReactJs)

<ul>
	<li>Installing, configuring and managing Server, Storage (HPE, Dell, Hitachi, IBM Lenovo)</li>
	<li>
	Installing, configuring and managing Microsoft Windows Server, Linux Suse, Redhat
	</li>
	<li>
	Installing, configuring and managing Virtualization (VMware, Hyper-V, Nutanix)
	</li>
	<li>
	Work alongside Solution Architect to assist in proposing best practice solutions in System Management
	</li>
	<li>
	Provide Support for Maintenance and Project
	</li>
</ul>

- Focus terhadap Product Cisco 
- Memahami dan monitor Program Principal 
- Follow up Sales team dan atau customer terkait lead dan opportunity (termasuk registrasi deal) 
- Bekerja sama dengan tim Marcomm dalam membuat Sales Play untuk membuat Lead, koordinasi dengan Sales untuk mempercepat Deal Monitor enablement tim Teknikal

Product Specialist

Identify and manage project opportunities and leads.

Identify and manage customer requirement and perform assessment.

Manage pipeline and handling sales process.

Manage customer sales cycles from initiation until close deal and sales engagement (PO/Contract).

Develop Costing for Project PCA &amp; CPC.

Perform SDHO for Sales Delivery Hand Over.

Support for Costing Change CPC.

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CUSTOMER ENGINEER

Software Quality Assurance

Quality Assurance Tester

Business Analyst

System Engineer

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Network Engineer F5

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System Engineer

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IT Sales Solution