Monde Nissin Corporation has been giving Filipino consumers quality products and service for the past 45 years. The company has consistently been among the top corporations in the Philippines and is considered as one of the industry leaders in both noodles and biscuits product categories with well-loved Filipino brands such as Lucky Me! Instant Noodles, Nissin Wafer, Nissin Butter Coconut, Eggnog, Skyflakes and the like.

Monde Nissin's subsidiaries include Monde M.Y. San, manufacturer of iconic biscuit brands SkyFlakes and Fita; Monde Nissin Thailand; Monde Nissin Singapore, and Monde Nissin Australia, comprising the businesses Black Swan, Nudie, and Menora Foods.  

Get to know us more! Visit our website at www.mondenissin.com

Monde Nissin Corporation

The Senior Brand Manager for the Beverage category will lead the development and execution of brand strategies, analyze market and consumer insights, and collaborate cross-functionally to deliver impactful marketing initiatives and successful product innovations.

Key Responsibilities

<ul>
	<li>Develop and execute brand strategies, positioning, and marketing plans that align with business objectives and drive brand growth.</li>
	<li>Monitor brand performance, consumer trends, and competitive activities to identify opportunities, optimize marketing investments, and improve business results.</li>
	<li>Lead cross-functional collaboration with Sales, Finance, Consumer Insights, Supply Chain, and NPD teams to drive innovation and ensure successful product launches.</li>
	<li>Partner with IMC, Activation teams, agencies, and media partners to execute integrated marketing campaigns and brand activations that enhance consumer engagement and brand equity.</li>
	<li>Analyze campaign and product performance using data-driven insights and key metrics, providing recommendations to continuously improve effectiveness and achieve growth targets.</li>
</ul>

Senior Brand Manager

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

The CSR Program Lead for Livelihood leads the design, implementation, and monitoring of livelihood initiatives that foster self-reliance in host and neighboring communities. Serving as the focal point for partnerships with government agencies, NGOs, and private sector collaborators, the role drives product development, market linkages, and resource mobilization to strengthen community-based enterprises. By aligning programs with corporate social responsibility objectives, the Program Lead ensures measurable social impact, compliance with reporting standards, and sustained engagement that benefits both the business and partner communities.

With our mission of regeneration, advancing community-based social enterprises is a strategic direction that simultaneously strengthens our business and delivers meaningful impact to partner communities. The CSR Program Lead for Livelihood is pivotal in driving this vision, ensuring that initiatives are effectively designed, implemented, and sustained to achieve both corporate and community outcomes.

Key Responsibilities:

1. Livelihood Program Development

<ul>
	<li>Design and operationalize livelihood programs to promote self-reliance among host and neighboring communities.</li>
	<li>Develop masterplans, proposals, and business models for farmer associations and community enterprises.</li>
	<li>Coordinate with partner organizations to secure resources and technical support.</li>
	<li>Facilitate product development, packaging, and market linkage initiatives.</li>
</ul>

2. Program Implementation and Monitoring

<ul>
	<li>Track organizational and individual income derived from livelihood initiatives.</li>
	<li>Maintain databases on membership, income, product and marketplace activity.</li>
	<li>Prepare progress and final reports for stakeholders.</li>
</ul>

CSR Program Lead for Livelihood

We are the Manila shared services hub for an Australian kitchenware retailer operating 30 stores, a national warehouse, and a growing ecommerce business. Our Manila team supports Finance, Marketing, Buying, Planning, Customer Service, and Technology — and we are growing.
 We offer extremely competitive compensation and benefits in accordance with skill levels and qualifications, and provide a warm, healthy work environment in Pasig City's central business district.

 Kitchen Warehouse (http://www.kitchenwarehouse.com.au) is Australia's #1 Online Retailer for top quality kitchen and homewares.

Suitestudio Operations Inc.

Kitchen Warehouse is Australia's leading kitchenware retailer, and our Manila office is the offshore hub supporting our Australian stores and online business. As a Customer Service Representative, you are the first point of contact for our customers, helping them across email, live chat and calls. You will resolve enquiries, process returns, and coordinate with suppliers, stores and our despatch team to deliver a smooth, accurate and genuinely helpful experience for every customer.

What you will do

<ul>
	<li>Assist customers with enquiries submitted through email, live chat and calls.</li>
	<li>Process customer returns accurately and on time.</li>
	<li>Communicate with suppliers regarding product queries and warranty claims.</li>
	<li>Communicate with stores regarding customer orders and enquiries.</li>
	<li>Review orders and advise customers of progress or action taken.</li>
	<li>Communicate with Warehouse Despatch in regard to customer orders.</li>
	<li>Liaise with and assist the Customer Service Support Officer.</li>
	<li>Liaise with Australia Post regarding delayed or missing parcels.</li>
	<li>Identify customer complaints and escalate to the Customer Service Team or Customer Service Manager as required.</li>
	<li>Follow procedures, guidelines and policies accurately to complete assigned tasks.</li>
	<li>Perform data entry across a number of platforms.</li>
	<li>Work hours and days based on the requirements of the business (for example, Sunday to Thursday between 6am and 8pm).</li>
	<li>Assist with other additional tasks as required.</li>
</ul>

Customer Service Officer

Glyph is one of the largest mobile and web services companies in the Philippines. Since the company was incorporated in 2011, Glyph has created mobile and web services for some of the largest enterprises in the country. The company is a certified Amazon Web Solutions Partner and a Google Cloud Partner.

GlyphStudios, Inc.

<ul>
	<li>Software QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions.</li>
	<li>He will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective.</li>
	<li>It will monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.</li>
	<li>Software QA engineer may also review product requirements and specifications in order to foresee potential issues, provide input of functional requirements and advise on design.</li>
	<li>Other duties include making suggestions to improve testing strategies, as well as utilizing databases to create reports and presentations on any defects.</li>
</ul>

Software Quality Assurance (QA) Specialist

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

The Assistant Merchandising and Control Manager supports the planning, coordination, monitoring, and execution of merchandise planning and control activities for Gingersnaps and Just G brands. The role assists in sales analysis, forecasting, inventory management, markdowns, replenishment, allocation, reporting, and inventory productivity while ensuring accurate and timely completion of operational requirements. It also coordinates with cross-functional teams such as Ecommerce, Warehouse, Creatives, Production, Store Operations, and Marketing to ensure smooth execution of merchandise plans, inventory activities, and seasonal launches.

Duties and Responsibilities:

Merchandise Planning Coordination

Support execution and monitoring of category planning, assortment planning, and merchandise allocation activities. Coordinate planning timelines, report submissions, and merchandise calendar deliverables. Monitor implementation progress of approved merchandise planning strategies and inventory actions. Ensure alignment of merchandise execution activities with approved seasonal plans and launch schedules.

Sales &amp; Inventory Monitoring

Oversee preparation and validation of sales dashboards, category reports, sell-through analysis, Months-to-Sell (MTS) reports, and inventory monitoring reports. Review sales and inventory trends, inventory risks, and stock movement concerns. Escalate key inventory and merchandise performance concerns to the MPCD Manager. Monitor inventory productivity and sell-through performance across channels and categories.

Forecasting &amp; Allocation Support

Support forecasting reviews, allocation planning coordination, and replenishment execution. Ensure inventory allocation activities are aligned with approved category plans and inventory priorities. Monitor allocation accuracy and inventory balancing activities across channels. Coordinate inventory movement and replenishment activities with Warehouse and Store Operations teams.

Markdown &amp; Inventory Productivity Execution

Coordinate markdown implementation schedules and monitor markdown execution progress. Review markdown files, inventory aging reports, and sell-through trends prior to implementation. Monitor inventory productivity initiatives including replenishment, pullouts, consolidation, promotion and markdown execution. Ensure timely implementation of approved markdown and inventory-related activities.

Report Governance &amp; Validation

Ensure timely and accurate completion of Merchandising and Control reports, planning tools, and merchandise analysis deliverables. Review report accuracy, data completeness, and compliance with reporting standards. Maintain reporting governance and submission discipline across the department calendar. Support management presentations and report consolidation requirements.

Team Coordination &amp; Operational Supervision

Provide day-to-day guidance and operational supervision to the Category Analyst and Merchandising Assistant. Monitor task execution, timelines, and operational deliverables of the MPCD team. Coordinate cross-functional follow-ups related to inventory, launches, markdowns, promotions, and merchandise operational concerns. Support implementation of process improvements and operational discipline within the department.

Assistant Merchandising and Control Manager

The Content Specialist plays a key role in driving the success of our e-commerce business across leading platforms such as Shopee, Lazada, Zalora, TikTok Shop, and our brand website. This dynamic role combines content management, digital merchandising, and sales support to create a seamless and engaging online shopping experience. The ideal candidate will ensure that product listings, pricing, promotions, and campaign content are accurate, compelling, and optimized for maximum visibility and conversion. In addition, this position works closely with cross-functional teams to maintain inventory availability, support high-impact online campaigns, and identify opportunities to enhance customer engagement and drive revenue growth. If you are detail-oriented, data-driven, and passionate about e-commerce, this is an exciting opportunity to make a direct impact on a fast-growing digital business.

 

1. Product Content Management

<ul>
	<li>Create, upload, and maintain product listings on online marketplace platforms.</li>
	<li>Ensure all product information (titles, descriptions, attributes, images, and specifications) are complete, accurate, and aligned with brand guidelines.</li>
	<li>Optimize content for visibility and searchability within each marketplace (SEO best practices).</li>
</ul>

2. Pricing and Promotion Accuracy

<ul>
	<li>Ensure product pricing and discount structures are correctly reflected across platforms.</li>
	<li>Regularly audit online listings to confirm accuracy in SRP, promo prices, and bundle deals.</li>
	<li>Coordinate with the MPCD Heads, Ecomm and Marketing teams to implement approved price changes or campaign setups.</li>
</ul>

3. Campaign and Deal Enrollment

<ul>
	<li>Enroll eligible products in marketplace campaigns, flash sales and promotional events based on business priorities.</li>
	<li>Coordinate with Ecomm Team for campaign schedules, guidelines, and approvals</li>
</ul>

4. Inventory and Replenishment Support

<ul>
	<li>Monitor product availability and coordinate with the MPC Analyst and warehouse teams for stock replenishment.</li>
	<li>Tag or update out-of-stock and restock notifications in marketplaces.</li>
	<li>Maintain accurate stock visibility across all platforms to prevent overselling or stock discrepancies.</li>
</ul>

5. Performance Monitoring and Reporting

<ul>
	<li>Generate regular reports on product listing accuracy</li>
	<li>Identify gaps or opportunities in content, pricing, and product visibility.</li>
	<li>Recommend improvements to enhance conversion and customer experience.</li>
</ul>

Content Specialist

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

<ul>
	<li>Generate insights on markets, customers, competitors, and business performance to guide global decisions.</li>
	<li>Lead market sizing, competitive intelligence, forecasting, and opportunity assessments.</li>
	<li>Identify emerging trends and translate them into commercial opportunities.</li>
	<li>Develop executive-level analyses, models, and recommendations.</li>
	<li>Partner with commercial and business leaders to support growth and investment decisions.</li>
</ul>

Commercial Intelligence Manager

Responsible for designing, developing, and maintaining our Shopify-based e-commerce website. You will collaborate closely with the marketing and design teams to ensure the website reflects our brand's image and provides an exceptional shopping experience for our customers.

Key Responsibilities:

1. Website Development:

<ul>
	<li>Build and customize Shopify themes and templates to meet the company's design and functionality requirements.</li>
	<li>Implement responsive design principles to ensure the website is user-friendly, up-to-date in form and function, and uniform in look and operation on various devices and screen sizes.</li>
	<li>Research to stay up-to-date with the latest trends, technologies, and best practices in E-commerce and Web development through continuous learning and professional development</li>
</ul>

2. E-commerce Functionality:

<ul>
	<li>Set up and manage product catalogs, including product descriptions, images, prices, and variants.</li>
	<li>Implement and optimize e-commerce features like shopping carts, checkout processes, and payment gateways.</li>
	<li>Integrate third-party applications and plugins to enhance website functionality (e.g., inventory management, customer reviews, and email marketing).</li>
</ul>

3. Design Integration:

<ul>
	<li>Collaborate with the design team to ensure the website's appearance aligns with the company's brand guidelines.</li>
	<li>Implement and maintain visual elements, including images, graphics, and multimedia content.</li>
</ul>

4. Performance Optimization:

Monitor website performance, identify bottlenecks, and implement solutions to improve loading times and overall performance.

Implement SEO best practices to optimize the website for search engines.

5. Security and Maintenance:

Ensure the website is secure and up-to-date by regularly applying patches and updates.

Perform regular backups and disaster recovery planning.

6. Testing and Quality Assurance:

<ul>
	<li>Conduct thorough website testing to identify and resolve any bugs or issues.</li>
	<li>Perform cross-browser and cross-device testing to ensure compatibility.</li>
</ul>

7. Documentation:

<ul>
	<li>Maintain detailed documentation of the size and structure of custom code, configurations, and integrations for future reference.</li>
</ul>

8. Training and Support:

<ul>
	<li>Provide training and support to internal teams on using the Shopify platform and related tools.</li>
</ul>

Shopify Developer

Fashion Designer

Job Summary: The Fashion Designer will be responsible for conceptualizing, creating, and developing fashion designs that align with the brand's aesthetic and target market. Will work closely with cross-functional teams, including Production Merchandising, Purchasing, R&amp;D, Product and Development, Merchandising Planning and Control Departmentand Marketing, to ensure that the designs are translated into successful retail products that meet customer needs and contribute to the company's growth.

Key Responsibilities:

<ol>
	<li>Design Development:

	<ul style="list-style-type: disc;">
		<li>Conceptualize and develop fashion designs, including apparel, accessories, and potentially footwear, that reflect the brand's identity, trends, and market preferences.</li>
		<li>Create detailed sketches, illustrations, and technical drawings to effectively communicate design ideas to the production team.</li>
	</ul>
	</li>
	<li>Market and Trend Research:
	<ul style="list-style-type: disc;">
		<li>Stay updated with current fashion trends, consumer preferences, and market insights to inform design decisions.</li>
		<li>Analyze and interpret trend forecasts to adapt them to the brand's design direction.</li>
	</ul>
	</li>
	<li>Collaboration and Communication:
	<ul style="list-style-type: disc;">
		<li>Work closely with cross-functional teams, including merchandisers, pattern makers, and product developers, to ensure the seamless execution of design concepts.</li>
		<li>Communicate design concepts, details, and requirements effectively through visual presentations and discussions.</li>
	</ul>
	</li>
	<li>Material and Trim Selection:
	<ul style="list-style-type: disc;">
		<li>Identify appropriate fabrics, materials, and trims for each design, considering factors like quality, cost, and availability.</li>
		<li>Collaborate with suppliers and vendors to source necessary materials and maintain strong relationships.</li>
	</ul>
	</li>
	<li>Prototyping and Sampling:
	<ul style="list-style-type: disc;">
		<li>Oversee the creation of prototypes and samples, providing guidance and feedback to ensure designs are accurately translated into physical products.</li>
		<li>Participate in fittings and adjustments to ensure the garments' fit, comfort, and overall aesthetic meet brand standards.</li>
	</ul>
	</li>
	<li>Collection Presentation:
	<ul style="list-style-type: disc;">
		<li>Contribute to the development of lookbooks, presentations, and visual displays for showcasing collections to internal teams and potential buyers.</li>
	</ul>
	</li>
	<li>Adaptation and Iteration:
	<ul style="list-style-type: disc;">
		<li>Continuously refine designs based on feedback, market performance, and emerging trends to enhance the brand's offerings.</li>
	</ul>
	</li>
	<li>Technical Expertise:
	<ul style="list-style-type: disc;">
		<li>Stay knowledgeable about garment construction techniques, pattern making, and manufacturing processes to ensure design feasibility and efficiency.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Ensure that all designs align with the brand's core values, identity, and aesthetic.</li>
	</ul>
	</li>
</ol>

Fashion Designer

Join a dynamic retail organization where your analytical skills and attention to detail will directly contribute to operational excellence and business success. As an Inventory Analyst, you will play a critical role in maintaining inventory accuracy, identifying opportunities for improvement, and providing valuable insights that support informed business decisions.

Working closely with various departments, you will help ensure the integrity of inventory data, optimize inventory processes, and support efficient retail operations.

What You'll Do:

Inventory Monitoring &amp; Control

<ul>
	<li>Manage and monitor annual and monthly physical inventory count schedules across stores and locations.</li>
	<li>Coordinate physical count activities, permits, and requirements for boutiques and department stores.</li>
	<li>Track completion status and ensure inventory count activities are executed accurately and on schedule.</li>
</ul>

Inventory Analysis &amp; Reporting

<ul>
	<li>Investigate, analyze, and report inventory discrepancies before and after physical counts.</li>
	<li>Prepare detailed inventory variance reports and provide insights to support corrective actions.</li>
	<li>Identify trends, risks, and opportunities for inventory improvement and loss prevention.</li>
</ul>

Sales &amp; Inventory Reconciliation

<ul>
	<li>Process and validate weekly and monthly sales and inventory reports.</li>
	<li>Monitor inventory movements, stock balances, warehouse transactions, and clearance activities.</li>
	<li>Ensure data accuracy and consistency across inventory and sales records.</li>
</ul>

Process Improvement &amp; Operational Support

<ul>
	<li>Collaborate with cross-functional teams to resolve inventory-related issues and improve inventory accuracy.</li>
	<li>Support initiatives that enhance inventory controls, reporting processes, and operational efficiency.</li>
	<li>Provide timely and accurate inventory information to support business planning and decision-making.</li>
</ul>

Inventory Analyst

A Garment Merchandiser serves as the critical link between buyers and production teams. They oversee the entire lifecycle of an apparel order-from initial product development, costing, and material sourcing to factory scheduling, quality assurance, and final shipment delivery.

Key Responsibilities:

<ul>
	<li>Act as the primary point of contact for international or domestic clients. Clarify order specifications (design, quantities, pricing) and maintain detailed internal order sheets. Coordinate sample development (proto, pre-production, and size sets) and secure buyer approvals for fabric, colors, lab dips, and trims.</li>
	<li>Negotiate costs with vendors, source raw materials (fabrics, accessories), and raise purchase orders (POs) while staying within the allocated budget.</li>
	<li>Create and strictly manage the Time and Action (TNA) calendar to ensure all production stages happen on schedule. Proactively solve supply chain delays.</li>
	<li>Coordinate with the Quality Assurance (QA) team for inline and final inspections. Oversee export documentation, packaging, and coordinate with freight forwarders to ensure on-time delivery.</li>
</ul>

Garment Merchandiser

<ul>
	<li>Advise senior leadership on complex business and organizational challenges.</li>
	<li>Conduct quantitative and qualitative analysis to develop practical recommendations.</li>
	<li>Evaluate business performance, market dynamics, and competitive positioning.</li>
	<li>Lead cross-functional initiatives that address critical business priorities.</li>
	<li>Present findings and recommendations to senior and global stakeholders.</li>
</ul>

Business Advisory Manager

We are seeking a motivated and detail-oriented HR Recruitment Associate to manage the full recruitment cycle, from sourcing candidates to onboarding new hires. The ideal candidate will play a key role in identifying top talent, coordinating interviews, and supporting hiring managers to meet staffing needs efficiently.

Key Responsibilities

1. Post job openings on job boards, social media, and company platforms

2. Source candidates through databases, networking, and referrals

3. Build and maintain a strong talent pipeline

4. Review resumes and shortlist qualified candidates

5. Conduct phone and in-person interviews

6. Coordinate interviews with hiring managers

7. Manage the end-to-end recruitment process

8. Ensure a smooth and positive candidate experience

9. Maintain recruitment records and applicant tracking systems

10. Work closely with department managers to understand hiring needs

11. Provide regular updates on recruitment progress

12. Assist in preparing job offers and employment contracts

13. Coordinate onboarding processes for new employees

14. Ensure all required documentation is completed

HR Recruitment Associate

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Are you a digital-savvy communicator who loves helping clients win online? Do you thrive at the intersection of design, technology, and customer success? If you get excited about websites, digital strategy, and making a real impact for real estate professionals across North America — this role was built for you.

About the company

Agent Image is a premier, privately held web design and internet marketing solutions company — the go-to platform for real estate professionals worldwide. Their culture is open, fast-paced, casual, and accountable. They don't just build websites; they build careers and lasting client relationships. 
 
This role is sourced by Hire Manila, a leading recruitment partner connecting driven Filipino talent with global tech and creative companies.

What you'll do:

Own client relationships

<ul>
	<li>Be the primary point of contact — guide clients from onboarding through a seamless website launch.</li>
</ul>

Bridge clients &amp; dev team

<ul>
	<li>Translate client needs into clear briefs and keep projects on scope, on time, and profitable.</li>
</ul>

Drive digital strategy

<ul>
	<li>Proactively advise clients on improving their online presence using industry best practices.</li>
</ul>

Deliver best-in-class service

<ul>
	<li>Continuously add value through top-tier support and help shape "best-in-class" product standards.</li>
</ul>

Project management targets

<ul>
	<li>25+ Active accounts managed per month</li>
	<li>10+ Launches or design completions monthly</li>
	<li>6+ Positive client reviews per month</li>
	<li>≤1 Valid escalation per quarter</li>
	<li>Handle add-on products including logo and map designs alongside core website accounts</li>
	<li>Proactively review websites for issues, errors, and revisions — including proofreading — before clients or QA flag them</li>
	<li>Launch projects with little to no QA tweaks through careful pre-launch checks</li>
	<li>Zero out non-contacts; maintain consistent attendance and hit all monthly performance metrics</li>
	<li>Complete and pass Advanced IDX training after onboarding</li>
	<li>Establish smooth, cross-department communication so all teams meet or exceed client expectations</li>
</ul>

What we're looking for

<ul>
	<li>Background in art and design </li>
	<li>At least 1 year of customer support experience servicing US or North American clients</li>
	<li>Excellent written and spoken English with at least a neutral North American accent</li>
	<li>Experience with internet-based products: web hosting, web design, or similar</li>
	<li>Strong project management skills — juggle multiple tasks, hit strict deadlines</li>
	<li>Highly adaptable, goal-driven, detail-oriented, and a genuine team player</li>
</ul>

Nice to have

<ul>
	<li>Salesforce</li>
	<li>WordPress</li>
	<li>Digital marketing</li>
	<li>Real estate knowledge</li>
</ul>

Schedule: Mon–Fri, 9 AM–6 PM PST (night shift PH time)

Creative Thinking

Organizing and Planning

Relationship Management

Attention to Detail

Customer Service

Critical Thinking

Communication Skills

Digital Strategist | Remote

We are seeking a seasoned IT Infrastructure and Systems Manager to lead our technical operations. Unlike a traditional development role, this position focuses on the robust administration of our network architecture, POS systems, and cybersecurity framework. You will be the backbone of our retail technology, ensuring seamless connectivity between our headquarters and our nationwide store network.

Core Responsibilities

Network &amp; Infrastructure Administration

<ul>
	<li>Directly manage and optimize the company's Networking infrastructure, ensuring 99.9% uptime.</li>
	<li>Expert-level administration of Sophos Firewalls, ISP links, and secure wireless connectivity across all branches</li>
	<li>Oversee NAS (Network Attached Storage) setup, configuration, and data redundancy.</li>
</ul>

Retail Systems Architecture

<ul>
	<li>Act as the primary administrator for Retail Pro and Barter POS/BXI systems.</li>
	<li>Lead the rollout of POS systems to new stores, managing both the hardware setup and the communication links (store-to-HQ and store-to-store).</li>
</ul>

Cybersecurity &amp; Access Control

<ul>
	<li>Enforce strict IT security protocols and user access controls.</li>
	<li>Manage and secure the corporate domain email and overall system health.</li>
</ul>

Regulatory &amp; Data Compliance 

<ul>
	<li>﻿﻿Ensure all POS systems are fully compliant with BIR permit applications and regulatory standards.</li>
	<li>Manage "Customer Master" data and inventory groupings within the system.</li>
</ul>

Business Intelligence &amp; Reporting

<ul>
	<li>Develop and generate critical reports (Crystal Reports/QlikView) to support departmental decision-making.</li>
</ul>

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