Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is 
what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better 
future for our customers and the world around us. 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter 
where you are from, what you look like, who you love or what you believe in. 
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, or disability. 

Join us. Let's care for tomorrow

"The entire recruitment process at Allianz Indonesia is free of charge. Please find out further information at our official website www.allianz.co.id"

PT Asuransi Allianz Life Indonesia

<ul>
	<li>To support CEO Office daily work and project</li>
	<li>Tracking company performance and analysis</li>
	<li>Conduct regular market research and analysis</li>
	<li>Prepare meeting materials and write MOM for CEO Office</li>
	<li>Collaborate with relevant stakeholders to deliver reports and presentation materials</li>
</ul>

CEO Office Internship

CARE Technologies is a leading insurance technology company and one of the pioneers in Indonesia to develop and launch both desktop-based and web-based applications specifically designed for the General Insurance industry.

Established on February 20, 2006, and headquartered in Tebet, South Jakarta, CARE Technologies has been committed to delivering innovative and reliable technology solutions that support the digital transformation of insurance businesses. In 2010, CARE Technologies became one of the first companies in Indonesia to introduce an Enterprise General Insurance Application, a platform that continues to evolve and support the growing needs of the insurance industry.

With a team of more than 180 highly skilled professionals, including IT Consultants, Business Analysts, Project Managers, and Software Developers, CARE Technologies continuously delivers leading solutions and services to our clients.

Today, CARE Technologies serves the majority of General Insurance companies in Indonesia, with approximately 80% of the market utilizing CARE solutions. Our international footprint continues to expand, with successful implementations and clients across Thailand, the Philippines, Vietnam, Taiwan, and Guam.
 

CARE Technologies

IT Customer Support role is responsible for providing technical assistance and support to customers regarding software applications, systems, and IT-related issues. The role ensures that customer inquiries and technical problems are resolved efficiently while maintaining high levels of customer satisfaction.

Key Performance Indicators (KPI)

<ul>
	<li>Ticket resolution time.</li>
	<li>Customer satisfaction score.</li>
	<li>SLA compliance rate.</li>
	<li>Number of issues resolved.</li>
	<li>Quality and accuracy of support documentation.</li>
</ul>

Customer Support

<ol>
	<li>Respond to customer inquiries via phone, email, ticketing system, or chat.</li>
	<li>Provide first-level technical support for software, hardware, and network-related issues.</li>
	<li>Assist customers in troubleshooting and resolving system/application problems.</li>
	<li>Guide users through step-by-step solutions and system usage procedures.</li>
</ol>

System and Application Support

<ol>
	<li>Support users in operating company applications and systems.</li>
	<li>Perform basic system configuration and user account management.</li>
	<li>Assist with application testing and validation after issue resolution.</li>
	<li>Provide user training and guidance when required.</li>
</ol>

Documentation and Reporting

<ol>
	<li>Maintain accurate records of customer interactions and issue resolutions.</li>
	<li>Create and update user guides, FAQs, and support documentation.</li>
	<li>Prepare periodic reports on support activities and issue trends.</li>
</ol>

Service Quality Improvement

<ul>
	<li>Identify recurring issues and recommend preventive solutions.</li>
	<li>Collaborate with development and infrastructure teams to improve system performance.</li>
	<li>Ensure compliance with Service Level Agreements (SLA).</li>
</ul>

Technical Support

Senior IT Customer Support

R17 Group is a holding company that integrates cutting-edge technology across its diverse portfolio, focusing on Information Technology (IT) and Manufacturing. By leveraging innovative technological solutions, we drive operational efficiency and create market differentiation, ensuring our businesses remain competitive and lead in their respective industries. Our commitment to technology is central to our strategy, helping us unlock new opportunities and achieve excellence. With a vision focused on progress and innovation, R17 Group continues to shape the future across these key sectors.

R17 Group

<ul>
	<li>Utilize networking and prospecting skills to generate leads and identify strategic solutios based sales opportunities. </li>
	<li>Manage sales life-cycle for all accounts.</li>
	<li>Collaborate with key stakeholder to move opportunities through funnel to successful closure.</li>
	<li>Attains revenue and margin objectives.</li>
	<li>Proactively identifies and solves business problem faced by customer by providing subject matter expertise.</li>
	<li>Anticipates market and competitive actions and build strategies to win and grow.</li>
	<li>Directly report to Chief of Sales and Marketing.</li>
</ul>

Senior Sales Account Manager

﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿PT Trimegah Sekuritas Indonesia Tbk (the Company) was established on May 9, 1990 under the name PT Trimulya Securindolestari based on Deed No. 64 dated May 9, 1990, which subsequently changed to PT Trimegah Securindolestari on May 28, 1990 based on Deed No. 227 dated May 28, 1990. The deeds were made before Rachmat Santoso, S.H., Notary in Jakarta, and have been announced in State Gazette of the Republic of Indonesia No. 80 dated October 5, 1990, Supplement No. 3832. The Company earned Broker-Dealer License and Underwriting License from Bapepam & LK (now the Financial Services Authority) in 1992 and 1993.

On October 12, 1999, the Company changed its name to PT Trimegah Securities Tbk based on Deed No. 17 dated October 12, 1999 made before Fathiah Helmi, S.H., Notaris in Jakarta and have been announced in State Gazette of the Republic of Indonesia No. 90 dated February 1, 2000, Supplement No. 522, and on January 31, 2000 the Company listed its shares on the Jakarta Stock Exchange (now the Indonesia Stock Exchange) with the stock code “TRIM”.

On January 31, 2011, PT Trimegah Asset Management, subsidiary of the Company, earned its business license as Investment Management Company. PT Trimegah Asset Management provides a variety of equity, balanced, fixed income and money market funds tailored to the needs of corporate clients, financial institutions and pension funds.

To comply with the Financial Services Authority Regulation No. 20/POJK.04/2016 on the Licensing of Securities Companies that Undertake Business Activities as Underwriters and Broker-Dealers, effective as of July 29, 2016, the Company changed its name to PT Trimegah Sekuritas Indonesia Tbk based on Deed No. 70 dated June 20, 2016 made before Fathiah Helmi, S.H., Notary in Jakarta.

Equity Trading Division provides equity sales service in primary market and equity brokerage service in secondary market for retail and institutional clients. Fixed Income Trading Division provides fixed income securities sales service in primary market and fixed income securities brokerage service in secondary market such as Government Bonds, corporate bonds, Retail Government Bond, Retail Savings Bond, Retail Sharia Government Bond, and Savings Sharia Government Bond. Investment Banking Division provides equity and fixed income securities underwriting service as well as financial advisory service, including merger & acquisition, divestment, valuation, due diligence, corporate restructuring and financing and arranger.

Starting April 2014, the Company also conducts activity as Mutual Fund Selling Agent for retail clients. To complete the services, the Company also provides online transaction facility for retail clients to invest in equity and mutual funds.

On December 6, 2017, the Company earned Approval for Other Business Activity as Arranger, and Approval for Other Business Activity as Financial Advisor on September 21, 2018.

PT Trimegah Sekuritas Indonesia Tbk is Securities Company Member of the Indonesia Stock Exchange. PT Trimegah Sekuritas Indonesia Tbk and PT Trimegah Asset Management are licensed, registered and supervised by the Financial Services Authority.

Mission
Educate and create wealth for the community through unique and professional investment experience

Vision
Be most preferred destination for financial services in the region

Core Values
 Integrity - Zero-tolerance policy for issues of integrity
Client-First - Consistent mindset to prioritize clients need over our own
Excellence - Commitment to delivering the highest quality product in all we do
Fairness - Give credit where it is due, own up to mistakes, think of others
Creativity - Creativity creates advantage; have courage to speak out

Trimegah Sekuritas Indonesia

<ul>
	<li>Development and maintain the infrastructure: DevOps engineers are responsible for creating and managing the infrastructure needed to support software development and deployment. This includes designing, configuring, and maintaining servers, networks, storage, and other infrastructure components.</li>
	<li>Automate processes: DevOps engineers use automation tools like Ansible, Puppet, or Chef to automate tasks like software deployment, configuration management, and testing. They also develop and maintain scripts and code to automate processes and tasks.</li>
	<li>Collaborate with cross-functional teams: DevOps engineers work closely with development, testing and support team to ensure that software applications are developed and deployed smoothly. They collaborate on code changes, help troubleshoot issues, and ensure that applications are deployed in a timely and efficient manner.</li>
	<li>Implement and manage security policies: DevOps engineers are responsible for implementing and managing security policies and procedures to ensure the safety and integrity of the software applications and data. This include identifying potential security threats, implementing security measures, and monitoring for security breaches.</li>
	<li>Continuously improve processes: DevOps engineers are always looking for ways to improve the software development and deployment process. They analyze performance metrics and other data to identify areas for improvement and work to implement changes that increase efficiency and reduce errors.</li>
	<li>Problem-solving and troubleshooting skills: DevOps engineers should be able to troubleshoot issues quickly and effectively and have experience working with monitoring and logging tools like New Relic, Splunk, or Dataog to identify and resolve problems.</li>
</ul>

DevOps engineers

We believe that the best and most successful people are 'students' of their fields who are find happiness in the constant pursuit of growth, professionally and personally - a lifelong learner. The faster the world around us changes, the more important it is to be a lifelong learner in order to stay competitive.

Lifelong learning comprises four soft skills (Communication, Critical Thinking, Collaboration, Creativity) and four mindset attributes (Curiosity, Initiative, Persistence, Adaptability). All of these are relevant across disciplines and professions.

Gentem Indonesia Lifelong Learning (GILL) Group's mission is to cultivate lifelong learning from an early age in order to increase the competitiveness of Indonesians. GILL delivers premium, efficacious learning outcomes through exclusive partnerships with world-leading content providers and is heavily technology-enabled under separately branded businesses - Wall Street English, Genstarkids, and INDIES (Independent International Education Solutions).

GILL Group was established with the acquisition of the Wall Street English Indonesia business in 2016 and now has over 5,000 active members learning online and in-center across its 11 locations. Genstarkids was launched in October 2025 with the first studio in Bintaro and the second in Cikarang. INDIES was soft-launched in June 2024.

GILL also provides IELTS test prep courses as well as business english courses (professional skills) to both retail and corporate customers. Our corporate customers include blue-chip multinational companies as well as large local conglomerates.

Gentem Indonesia Lifelong Learning Group

Are you eager to kickstart your career in sales and make an impact? Do you want to earn money by selling? Do you thrive on building relationships and meeting targets? Wall Street English Indonesia is looking for driven, enthusiastic individuals to join our team as Sales Consultant. If you're ready to grow, develop your sales skills, and wants to earn up to 30 million, we want you!

✨ What You'll Be Doing:

<ul>
	<li>Consult with Potential Customers: Engage with prospects and effectively communicate the value of our offerings to convert them into loyal customers.</li>
	<li>Achieve Sales Targets: Stay motivated and target-driven, working towards meeting and exceeding personal sales goals.</li>
	<li>Build Lasting Relationships: Maintain strong, long-term relationships with customers to encourage referrals and renewals, ensuring high customer satisfaction.</li>
</ul>

🎉 Why You'll Love Working Here:

<ul>
	<li>Career Growth: We love promoting from within! Your hard work will be recognized, and there’s always room to grow.</li>
	<li>Competitive Salary &amp; Benefits: Earn up to 30 million with competitive pay, health insurance, and other perks.</li>
	<li>A High-Performance Culture: Join a team that thrives on challenges, rewards ambition, and pushes boundaries.</li>
	<li>Job Security: No layoffs in the past three years—we’re a company you can count on.</li>
	<li>Collaborative Work Environment: Work alongside talented, driven individuals in a culture built on teamwork and communication.</li>
</ul>

Sales Consultant Jakarta

PT Peruri Digital Security  (selanjutnya disebut  PDS ) adalah anak perusahaan dari  Perum Percetakan Uang Republik Indonesia  ( Perum Peruri ) yang didirikan pada tanggal 15 September 2011 berdasarkan Akta Notaris No. 22, bertepatan dengan peringatan 40 tahun Peruri. Pendirian ini merupakan respons strategis atas perkembangan teknologi informasi dan komunikasi yang mengubah secara fundamental cara masyarakat bertransaksi, mengelola data, dan mengamankan dokumen

Sebagai perusahaan induk yang memiliki mandat untuk mencetak dokumen negara dan dokumen bernilai tinggi, Peruri melihat urgensi untuk melakukan diversifikasi usaha melalui penguatan kapabilitas digital. PDS menjadi wahana strategis untuk memastikan Peruri dapat beradaptasi dan tetap relevan dalam menghadapi era digitalisasi global yang bergerak cepat. Saat ini, 99,78% saham PDS dimiliki oleh Peruri, dengan fokus utama pada pengembangan seperti:

Solusi Keamanan Digital
- Certificate Authority (CA) dan Tanda Tangan Elektronik
- Smart Card dan Sistem Otentikasi Digital
- Produk Digital Berbasis Keamanan Tertinggi
- Sistem Pembayaran dan Digital Identity
- Layanan Berbasis Blockchain dan Artificial Intelligence

PT Peruri Digital Security (PDS)

Skills

<ul>
	<li>Windows and Linux operating systems</li>
	<li>Network troubleshooting</li>
	<li>Database management</li>
	<li>Virtualization technologies (e.g., VMware, Hyper-V)</li>
	<li>Scripting languages (e.g., Python, Bash)</li>
	<li>Remote desktop software</li>
	<li>Ticketing systems</li>
	<li>JOIN ASAP</li>
</ul>

Job Description

<ul>
	<li>Provide advanced technical support for hardware, software, and network issues.</li>
	<li>Diagnose and resolve complex technical issues escalated from L2 support.</li>
	<li>Collaborate with engineering teams to address software bugs and user interface issues.</li>
	<li>Assist in the deployment and configuration of IT systems and applications.</li>
	<li>Document all technical solutions and maintain accurate records for future reference.</li>
	<li>Ensure compliance with company policies and industry standards</li>
</ul>

Technical Support L3 Shifting By Project

PT. Indocyber Global Teknologi, an integrated information and technology system provider, dedicated to delivering highly effective solutions in the field of Information Systems. Our core business focuses on information technology services, digital marketing and IT infrastructure. 

PT. Indocyber Global Teknologi started with only 10 (ten) personnel, currently, after years of experience, we are supported by more than 200 consultants and developers.

PT. Indocyber Global Teknologi

Placement: at one of our clients (Insurance Industry) at Jakarta Area

Working System: Full WFO

Employment Contract: PKWT/Contract (12 months, extendable)

Key Responsibilities:

<ul>
	<li>
	Frontend Development: Develop, maintain, and optimize responsive web applications using Angular while ensuring clean, scalable, and efficient code.
	</li>
	<li>
	Feature Implementation: Build new user-facing features and enhance existing functionalities based on business and project requirements.
	</li>
	<li>
	UI Integration: Collaborate with UI/UX designers and backend developers to translate designs and business logic into functional applications.
	</li>
	<li>
	API Integration: Integrate frontend applications with RESTful APIs and ensure smooth data communication between client-side and server-side systems.
	</li>
	<li>
	Performance Optimization: Identify bottlenecks, troubleshoot issues, and improve application performance, responsiveness, and scalability.
	</li>
	<li>
	Testing &amp; Maintenance: Debug, test, and maintain frontend components to ensure application stability, reliability, and code quality.
	</li>
	<li>
	Collaboration: Work closely with cross-functional teams including developers, QA, business analysts, and project stakeholders throughout the development lifecycle.
	</li>
	<li>
	Version Control &amp; Development Practices: Follow coding standards, participate in code reviews, and utilize version control tools to support collaborative development processes.
	</li>
</ul>

Angular Developer

Job Description:

<ul>
	<li>
	Gather, analyze, and document business requirements from stakeholders
	</li>
	<li>
	Translate business needs into functional specifications and process improvements
	</li>
	<li>
	Conduct data analysis to support strategic and operational decision-making
	</li>
	<li>
	Collaborate with cross-functional teams including IT, Operations, Finance, and Marketing
	</li>
	<li>
	Identify business problems and propose effective solutions based on data and research
	</li>
	<li>
	Create business process flows, reports, and documentation
	</li>
	<li>
	Monitor project progress and ensure deliverables align with business objectives
	</li>
	<li>
	Perform gap analysis and recommend process optimization initiatives
	</li>
	<li>
	Support system implementation, testing, and user acceptance testing (UAT)
	</li>
	<li>
	Prepare presentations, dashboards, and performance reports for management
	</li>
	<li>
	Facilitate meetings, workshops, and discussions with stakeholders
	</li>
	<li>
	Ensure business requirements are clearly communicated to technical teams
	</li>
	<li>
	Evaluate market trends and competitor activities to support business strategies
	</li>
	<li>
	Maintain accurate project and business documentation
	</li>
	<li>
	Assist in change management and continuous improvement initiatives
	</li>
</ul>

Business Analyst

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Menawarkan kembali pinjaman ke nasabah yang pernah menjadi konsumen BFI untuk product Motor.</li>
	<li>Menganalisa kembali kelayakan calon nasabah BFI yang pernah mengajukan pinjaman di BFI .</li>
	<li>Melakukan folow-up database yang diberikan dari Telesales, dan melakukan visit terhadap konsumen RO.</li>
</ul>

Marketing Repeat Order Branch Jakarta Selatan 3 Kalibata

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

About the Role

We're looking for a Senior Fullstack Engineer who can design and ship end-to-end product features — from database schema to polished UI — with a strong command of AI integration. You'll be embedded in a cross-functional team working on high-impact Insurance features, collaborating with product, design, and data to deliver scalable, production-grade systems.

You're not just writing code; you're shaping architecture decisions, mentoring peers, and actively leveraging AI tooling to raise team velocity.

Core stack: Golang · PostgreSQL · Next.js · LLM/AI Integration · Docker

 

What You'll Do

<ul>
	<li>Design and build production-grade REST / gRPC APIs in Go — clean architecture, testable, observable</li>
	<li>Own the data layer: schema design, complex queries, indexing strategies, and migrations in PostgreSQL</li>
	<li>Deliver full-featured Next.js UIs using App Router, Server Components, and TypeScript — from feature spec to production</li>
	<li>Integrate LLM/AI capabilities into product features — prompt engineering, RAG pipelines, embeddings, or agentic workflows</li>
	<li>Contribute to system design discussions and drive architectural decisions for new features</li>
	<li>Write thorough tests (unit, integration, e2e) and uphold code quality through reviews</li>
	<li>Collaborate with product and design to break down complex requirements into clear technical specs</li>
	<li>Mentor mid-level and junior engineers through code reviews and pair sessions</li>
</ul>

Who You Are

<ul>
	<li>You ship with ownership — you don't hand off a ticket and wait; you follow it to production. You're curious about AI not as a buzzword but as a genuine tool that changes what teams can build. You write code that your future self and teammates won't hate.</li>
	<li>Strong communicator — can explain technical tradeoffs to non-engineers</li>
	<li>Pragmatic about perfectionism — knows when to polish and when to ship</li>
	<li>Self-directed with minimal hand-holding in ambiguous problem spaces</li>
	<li>Genuinely excited about AI tools and actively uses them in day-to-day work</li>
	<li>Willing to work from office at South Jakarta</li>
</ul>

Node.js

JavaScript

React

PostgreSQL

Senior Fullstack Engineer

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Sebagai Customer Loyalty &amp; Engagement Specialist, kamu akan menjadi penggerak utama dalam membangun hubungan jangka panjang dengan pelanggan Gramedia Jalma. Selain mengoperasi Customer Service Desk, tanggung jawabmu melampaui layanan langsung, seperti merancang dan menjalankan program loyalitas pelanggan lintas kanal (offline dan online).

 

Mulai dari pembuatan newsletter, pengelolaan WhatsApp broadcast, hingga penyusunan strategi remarketing berbasis data pelanggan, kamu akan memastikan pelanggan merasa terhubung, dihargai, dan terus kembali berinteraksi dengan toko. Peran ini bekerja erat dengan Store Experience Coordinator dan Communication Strategist untuk memastikan setiap inisiatif engagement selaras dengan narasi brand dan Gramedia Jalma.

 

Key Responsibilities:

Customer Engagement &amp; Loyalty Programme Development

<ul>
	<li>Merancang dan mengimplementasikan program loyalitas pelanggan (poin, member privilege, event eksklusif), yang dapat mendorong customer engagement kepada brand.</li>
	<li>Menyusun newsletter, pesan WhatsApp, atau pengumuman program yang menarik dan relevan.</li>
	<li>Berkoordinasi dengan Store Experience Coordinator dan Communication Strategist dalam eksekusi program yang sesuai brand.</li>
</ul>

 

 

Customer Data &amp; Insight Management:

<ul>
	<li>Mengumpulkan dan menganalisis data pelanggan (frekuensi kunjungan, kategori pembelian, engagement rate).</li>
	<li>Mengelola database pelanggan untuk memastikan segmentasi dan personalisasi komunikasi berjalan efektif.</li>
	<li>Mengidentifikasi tren perilaku pelanggan untuk menyusun strategi remarketing dan peningkatan kunjungan ulang.</li>
	<li>Membuat laporan bulanan tentang hasil program loyalitas dan rekomendasi pengembangan strategi pelanggan.</li>
</ul>

 

 

Customer Service Excellence:

<ul>
	<li>Menjadi wajah brand dalam memberikan layanan pelanggan yang ramah, informatif, dan solutif baik untuk pelanggan offline maupun online.</li>
	<li>Menangani pertanyaan, saran, dan keluhan pelanggan secara profesional melalui berbagai kanal: langsung di toko, WhatsApp Business, dan Direct Messages (Instagram atau platform digital lainnya).</li>
	<li>Menindaklanjuti setiap pertanyaan atau komplain dengan cepat, akurat, dan sesuai standar brand.</li>
	<li>Memberikan asistensi untuk transaksi online, termasuk membantu pelanggan memahami alur pembelian, status pesanan, metode pembayaran, atau kendala teknis.</li>
	<li>Bekerja sama dengan tim operasional dan tim komunikasi untuk memastikan informasi yang diberikan konsisten, jelas, dan sesuai brand voice.</li>
</ul>

Customer Loyalty & Engagement Specialist Gramedia Jalma Melawai

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. 

Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.


Kalibrr 

About the Role

Kalibrr Indonesia is looking for a proactive and people-oriented Customer Success Supervisor to lead day-to-day customer success operations and ensure an excellent experience for our clients.

In this role, you will oversee client relationships, support the development of customer success strategies, and guide the team to improve customer satisfaction, retention, and operational excellence. In addition to maintaining strong client relationships, this role is also expected to identify business opportunities, support account growth, and contribute to revenue expansion through upselling and client engagement initiatives.

Responsibilities

1. Customer Success &amp; Client Retention

<ul>
	<li>Ensure high levels of customer satisfaction by responding to client needs effectively and professionally</li>
	<li>Develop and execute customer success initiatives to improve retention and long-term client relationships</li>
	<li>Handle escalations and provide solutions for client concerns or operational issues</li>
	<li>Monitor customer health and proactively identify areas for improvement</li>
</ul>

2. Client Relationship Management &amp; Account Growth

<ul>
	<li>Oversee onboarding processes to ensure a smooth and positive client experience</li>
	<li>Build and maintain strong relationships with key clients and stakeholders</li>
	<li>Understand client hiring needs and provide strategic recommendations and support</li>
	<li>Identify upselling, cross-selling, and account growth opportunities</li>
	<li>Support commercial discussions, renewal processes, and account expansion initiatives</li>
	<li>Conduct regular check-ins and business reviews with clients when necessary</li>
</ul>

3. Team Supervision &amp; Operations

<ul>
	<li>Supervise and support Customer Success team members in daily operations</li>
	<li>Ensure service quality, responsiveness, and operational standards are consistently maintained</li>
	<li>Assist in setting team priorities, workflow management, and performance monitoring</li>
	<li>Support coaching and development of team members</li>
</ul>

4. Data Analysis &amp; Process Improvement

<ul>
	<li>Analyze customer feedback, operational data, and success metrics to identify trends and improvement opportunities</li>
	<li>Prepare reports and insights for management regarding customer performance, retention, and account growth</li>
	<li>Identify and implement improvements to customer success processes and tools</li>
	<li>Collaborate with Sales, Marketing, Product, and Operations teams to align customer success initiatives with company goals</li>
</ul>

Customer Success Supervisor

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

<ul>
	<li>Menyusun dan mengelola Master Test Strategy (MTS) dan Master Test Plan (MTP) untuk keseluruhan fase SIT proyek merger</li>
	<li>Merancang kerangka tata kelola (governance framework) pengujian termasuk kriteria entry/exit, pendekatan pengujian berbasis risiko, dan standar kualitas</li>
	<li>Mengelola dan mengoordinasikan 3 QA/Tester Lead beserta seluruh QA Tester yang berada di bawah koordinasinya</li>
	<li>Melakukan alokasi modul/aplikasi kepada masing-masing QA Lead sesuai kapasitas dan kompetensi</li>
	<li>Berkoordinasi lintas fungsi dengan tim Development, Business Analyst, Project Manager, dan direktorat pelaksana UAT</li>
	<li>Melakukan defect triage harian dan memastikan penyelesaian defect sesuai SLA yang ditetapkan</li>
	<li>Menyusun quality dashboard dan laporan progres pengujian secara berkala (harian/mingguan)</li>
	<li>Menyiapkan laporan Go/No-Go untuk setiap quality gate dan berpartisipasi dalam steering committee</li>
	<li>Memastikan seluruh aktivitas pengujian sesuai dengan SOP, standar kualitas, dan regulasi (OJK/BI)</li>
	<li>Mengoordinasikan proses ramp-up dan ramp-down sumber daya sesuai fase proyek</li>
</ul>

Test Manager Downstream Banking Industry

As a B2B Marketing Junior Associate, you will get to work on actual marketing campaigns and strategies that will impact the company. We will provide you an exciting and comprehensive experience where you will work and learn constantly as a member of the marketing team. We are looking for creative and driven individuals who can roll up their sleeves and get the job done. If you want to build a strong foundation in marketing and communications, then you’re exactly the B2B Marketing Junior Associate we’re looking for!

<ul>
	<li>Help to assist in planning, implementation, marketing channels - social media, email marketing, partnerships.</li>
	<li>Manage timeline &amp; execution for sponsorships and partnerships events such as webinars, etc.</li>
	<li>Develop social media campaigns that capitalize on current trends, ideas, and memes while also considering the needs of the company</li>
	<li>Qualifying inbound leads</li>
	<li>Contribute to content creation for the company’s social media accounts and blogs</li>
	<li>Provide necessary support across the marketing team as needed</li>
	<li>Flexible Work From Home</li>
</ul>

B2B Marketing Intern

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li>Understanding client's business needs and technical requirements</li>
	<li>Designing and present network solution to customer</li>
	<li>Perform technical demonstration and testing to ensure meet the customer expectations and provide document needed</li>
</ul>

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