PT Satkomindo Mediyasa merupakan perusahaan penyedia solusi teknologi informasi dan komunikasi yang memiliki fokus pada layanan manpower IT profesional untuk mendukung kebutuhan operasional, pengembangan sistem, implementasi infrastruktur, hingga managed service di berbagai sektor industri. Didukung oleh tenaga ahli yang kompeten dan berpengalaman, Satkomindo menghadirkan layanan sumber daya IT yang adaptif, profesional, dan sesuai dengan kebutuhan bisnis pelanggan guna mendukung transformasi digital secara efektif dan berkelanjutan. Selain penyediaan tenaga kerja IT, Satkomindo juga memiliki kapabilitas dalam pengelolaan proyek teknologi, dukungan operasional 24/7, pengembangan aplikasi, integrasi sistem, serta layanan monitoring dan technical support. Dengan pengalaman dalam menangani berbagai kebutuhan enterprise dan institusi nasional, Satkomindo berkomitmen menjadi mitra strategis yang mampu menyediakan talenta IT berkualitas, mempercepat implementasi teknologi, serta mendukung peningkatan produktivitas dan efisiensi bisnis pelanggan.

PT. Satkomindo Mediyasa

<ul>
	<li>Assess and evaluate the client's existing asset management processes, procedures, and data.</li>
	<li>Conduct asset management gap analysis and identify process improvement opportunities.</li>
	<li>Develop and improve asset management workflows, SOPs, and governance.</li>
	<li>Define asset classification, asset hierarchy, asset identification, and data standards.</li>
	<li>Provide methodology and guidance for physical asset verification, tagging, inventory, and reconciliation.</li>
	<li>Supervise and provide direction to the field team during asset inventory and verification activities.</li>
	<li>Validate and analyze asset data, including asset location, condition, ownership, status, and supporting documentation.</li>
	<li>Identify discrepancies between physical assets and existing asset records.</li>
	<li>Develop recommendations for asset lifecycle management, including acquisition, utilization, transfer, maintenance, and disposal.</li>
	<li>Recommend suitable asset management tools/system requirements and digitalization opportunities.</li>
	<li>Translate business and operational requirements into functional requirements for an Asset Management System.</li>
	<li>Prepare management reports, findings, gap analysis, and improvement recommendations.</li>
	<li>Act as the subject matter expert and main consultant for asset management throughout the project.</li>
</ul>

Asset Management Consultant – Project Based

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

The role 
You will own the platform that Signal and Connect run on. Today that means a Kubernetes cluster onDigitalOcean with managed Postgres and Redis, an edge layer on Cloudflare, deploys through GitHubActions and Helm, and observability on Grafana and Loki. Tomorrow it means three data-residencyzones: the existing DigitalOcean UK zone plus two greenfield Azure zones (EU and US), all managedfrom one Terraform codebase so a single config change fans out to every zone. 
The platform handles millions of requests across dozens of ecommerce brands, and the eventsflowing through it feed the advertising and analytics platforms our clients spend against. When itdegrades, someone's marketing data degrades with it. 
This is a hands-on role. You will write Terraform, debug a failing deploy, tune a Cloudflare Workerroute, and review the pipeline that ships the app, sometimes all in the same week. You will also writecode beyond infrastructure: internal tooling, automation, the occasional fix in the Flask/Celery appwhen the problem sits between app and platform. 
What is hard about this job 
Honesty helps both of us here. This is a breadth role: edge, clusters, databases, pipelines, and the appwhen the problem lands between layers. Some days you will context-switch more than you wouldlike. Incidents are not abstract, when tracking breaks, a client's ad spend is flying blind, so pressurecomes with a commercial clock on it. Parts of the platform are better documented than others, andone of your jobs is to close that gap. And a small company means fewer specialists to lean on: moreautonomy, less cover. If you have only ever run infrastructure inside a large team, think about whetherthat trade excites you. 
How we work 
People create the advantage. We think critically and try to falsify our own conclusions beforeshipping them. We bias for action: a good change today beats a perfect one next month, and weimprove iteratively from there. We own outcomes end to end. If something is broken, the person whofound it fixes it or drives the fix, regardless of whose problem it officially is. 
We are a small team and attitude carries more weight than skill. Skills can be learned; how you treatpeople when things go wrong cannot be taught as easily. We want someone who stays constructivewhen production is on fire, hears "this design has a problem" as useful information rather than anattack, and lets the best idea win no matter whose it was. Being wrong here is cheap and admitting itearly is respected. If you need to be the smartest person in the room, or you keep score on credit, wewill not work well together. 
You would work directly with the CTO and the engineering team, with a lot of autonomy and theexpectation that you use it.

Indonesia Remote DevOps  Platform Engineer AI first

PT. Happy Country Development (Rentaved) is an international real estate and property development company driving the development of distinctive hospitality and residential projects within Nuanu, Bali. Combining international expertise with a strong focus on design, quality, and long-term value, Rentaved is building exceptional destinations in one of Bali’s most ambitious new developments.

PT. Happy Country Development (Rentaved)

Key Responsibilities

<ul>
	<li>Construction Leadership: Lead and oversee all construction activities across hospitality developments, from pre-construction and procurement through execution and handover.</li>
	<li>Project Delivery: Establish construction strategies, monitor progress and ensure delivery against approved scope, budget, programme and quality standards.</li>
	<li>Cost &amp; Commercial Control: Oversee construction budgets, cost planning, forecasting, variations and commercial performance, with a strong focus on cost efficiency.</li>
	<li>Contractor Management: Lead the selection, appointment and performance management of contractors, consultants and key project partners.</li>
	<li>Team Leadership: Build and lead high-performing construction teams, including Project Managers, Site Managers and relevant technical functions.</li>
	<li>Quality &amp; Technical Oversight: Ensure construction works meet design intent, technical requirements, hospitality standards and applicable regulations.</li>
	<li>Risk &amp; Problem Solving: Identify construction risks, resolve critical issues and implement recovery strategies to keep projects on track.</li>
	<li>Stakeholder Management: Work closely with senior management, designers, consultants, contractors and other stakeholders to drive effective decision-making and project delivery.</li>
	<li>Compliance &amp; Safety: Ensure all construction activities comply with applicable building regulations, permits, health and safety requirements and company standards.</li>
</ul>

Work in Nuanu, Bali

<ul>
	<li>Be part of Nuanu, a 44-hectare creative city bringing together hospitality, real estate, culture and innovation in Bali.</li>
	<li>International Exposure, Real Responsibility : Work closely with international leadership, consultants and development partners while having genuine influence over key construction and commercial decisions.</li>
	<li>Shape the Construction Function : Help build and strengthen the construction function within a growing development platform—not simply manage one project, but help establish the standards, processes and culture for future developments.</li>
	<li>High Ownership. High Impact : We are looking for a hands-on construction leader who thrives in a fast-moving environment, takes ownership of challenges and is motivated by seeing complex projects move from vision to reality</li>
</ul>

Head of Construction

MixWork is the premier integrated workforce solutions platform that builds and manages high performing, professional remote teams for global brands. With decades of experience in HR and corporate advisory, we provide Employer of Record (EOR), Business Process Outsourcing (BPO), and Talent Sourcing services from our offices in Singapore and Jakarta. Scale rapidly and efficiently while we handle the compliance, payroll, and day-to-day people management that operational excellence requires.

MixWork Pte. Ltd

Key Responsibilities

1. Site Network Infrastructure

<ul>
	<li>Own client’s network design and VLAN architecture across all retail store and HQ sites — reviewing the current topology, identifying gaps, and recommending changes to strengthen segmentation and resilience.</li>
	<li>Maintain network documentation including topology diagrams, VLAN registers, IP address management, and configuration standards.</li>
	<li>Coordinate with Singapore IT Infrastructure &amp; Support for physical network implementation; provide configuration specifications and validate completed work against design.</li>
	<li>Work with the Cybersecurity &amp; Compliance Analyst to ensure network segmentation and security policies are aligned, and implement infrastructure-layer changes arising from security reviews.</li>
	<li>Support new store infrastructure delivery: scope network requirements, prepare site configuration specifications, and coordinate rollout with the IT Project &amp; Delivery Manager and Singapore IT Infrastructure &amp; Support.</li>
</ul>

2. Cloud Identity &amp; Microsoft 365

<ul>
	<li>Administer client’s Azure Active Directory (Entra ID) tenant — user and group lifecycle, Conditional Access policies, role-based access control, and identity governance.</li>
	<li>Manage Microsoft 365 services: Exchange Online, SharePoint, Teams, Intune device management, and licence administration across all entities.</li>
	<li>Maintain Azure infrastructure supporting Microsoft workloads: Virtual Networks, NSGs, VPN gateways, Key Vault, App Service, and Azure SQL — ensuring configurations are secure and documented.</li>
	<li>Build and maintain CI/CD pipelines in Azure DevOps for client’s application workloads including Power Platform solution releases and D365 hotfix deployments.</li>
</ul>

3. BCM &amp; Disaster Recovery

<ul>
	<li>Own client’s BCM programme end-to-end — maintain the BCM policy, business impact assessments, recovery time objectives, and the IT Disaster Recovery plan.</li>
	<li>Plan, schedule, and execute DR tests at least annually; document test outcomes, gaps identified, and remediation actions.</li>
	<li>Manage backup infrastructure across on-premise and cloud environments; validate backup jobs, monitor restore readiness, and coordinate with the Data team on cloud data backup alignment.</li>
	<li>Coordinate with Singapore IT Infrastructure &amp; Support on physical infrastructure elements of the DR plan, including hardware failover and site recovery procedures.</li>
</ul>

4. Multi-Cloud Infrastructure

<ul>
	<li>Support the Data team on AWS infrastructure setup where cloud networking, VPC configuration, or IAM design requires infrastructure input.</li>
	<li>Provide infrastructure-layer awareness as the client's multi-cloud footprint (AWS for data and AI, Azure for enterprise workloads) evolves — ensuring consistent security controls and network design principles across platforms.</li>
</ul>

Computer Networking

SharePoint

Cisco Networking (CCNA)

Microsoft / MS Exchange

Cloud and Network Infrastructure

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

Summary 

The Administrative Support Staff is a professional responsible for organizing and coordinating various parts of a project to ensure its success. Collaborating with team members to prioritize daily schedules to ensure projects are completed in a timely manner to meet customer expectations. This is a hands-on, remote position.

Vital Factors

Responsible for meeting Vital Factor Goals as set and approved by Management. Vital Factor Goals will be set around:

<ul>
	<li>Develop accurate cost estimtes for construction projects by analyzing project specifications, drawings, and other relevant documents.</li>
	<li>Prepare and submit comprehensive and competitive bids for projects, considering all aspects of the contruction process, material, labor, and overhead costs.</li>
	<li>Meticulous attention to detail in performing quanity takeoffs and analyzing project specifciations.</li>
	<li>Update schedule for projects/jobs assigned to him/her.</li>
	<li>Timely activation of Jobs for use by production.</li>
	<li>Ensure accurate documentation is available for use by Production.</li>
	<li>Address and resolve issues that may arise during the project lifecycle.</li>
	<li>Oversee and coordinate the execution of job tasks and projects to ensure they align with organizational goals and objectives.</li>
</ul>

Account Management

<ul>
	<li>Excellent excel, word, Visio and data entry skills. Medallion knowledge is a plus.</li>
	<li>Understand customer needs for bidding purposes and work with customer and Building Account Manager (BAM) and Home Technology Specialist (HTS) teams to address the Builder needs.</li>
	<li>Ensure a smooth project transition from Bid Status to Award through Turnover standard operating policies and procedures.</li>
	<li>Process Purchase Orders for Jobsite deliveries and documents such as Contracts, Insurance, etc., ensuring accuracy and compliance with Company policies and procedures.</li>
	<li>Execute creation of Home Technology Diagrams that focus on aesthetics and presentation along with Operational requirements.</li>
	<li>Ensure timely and accurate completion of HTS Sales orders.</li>
	<li>Ensure timely and accurate completion of Monitoring Agreements.</li>
	<li>Track missing paperwork and follow up in a timely manner.</li>
	<li>Monitor Builder sites as well as emails for purchase orders.</li>
	<li>Maintain accurate and up-to-date records of purchasing activities, including supplier information, purchase orders and contract agreements.</li>
	<li>Apply for permits and submit payment requests.</li>
	<li>Update and maintain permit tracking.</li>
	<li>Order material for job site delivery as applicable.</li>
	<li>Issue and monitor Purchase Orders to ensure timely delivery of goods and services.</li>
	<li>Schedule with AHJ per Builder or KPS request. Communicate Builder requests to Superintendent.</li>
	<li>Follow-up on requests timely with AHJ’s via phone and email.</li>
	<li>Communicate delays or issues timely.</li>
	<li>Communicate confirmed dates/times.</li>
	<li>Prepare Job specific change orders.</li>
</ul>

Networking

<ul>
	<li>Provide various reports as assigned by the Manager.</li>
	<li>Other duties and repsonsabilities as assigned.</li>
	<li>Cultivate strong relationships with Purchasing, Options, and other builder personnel to enhance collaboration and project success.</li>
</ul>

Other Duties and Responsabilities If Assigned

<ul>
	<li>Cross trained on Lead tasks and reponsabilities to be able to cover those items in the event the Lead is not available.</li>
</ul>

Company Core Values

Administrative Support Staff will consistently demonstrate Company Core Values:

PAT + IQ = G

Passion, Accountability, Teamwork, Integrity, Quality, Growth

Administrative Support Staff

Key Responsibilities

<ul>
	<li>Develop and maintain the Shopify Plus storefront: theme development (Liquid), Checkout</li>
	<li>Extensibility scripting, front-end component builds, and storefront performance optimisation.</li>
	<li>Build and maintain all API integrations between Shopify and client's ecosystem: last-mile fulfilment, loyalty CRM (Eagle Eye), marketing automation, payment gateways, channel connectors, and the AWS data hub.</li>
	<li>Develop custom Shopify apps and private apps for client-specific functionality beyond native platform capabilities.</li>
	<li>Configure and support Shopify POS deployments for concept stores: product setup, hardware configuration, staff permissions, and integration with concept store inventory systems.</li>
	<li>Contribute to the Power Pages Vendor Portal front-end: portal page builds, Liquid templating, and UI components, working alongside the Power Platform Specialist.</li>
	<li>Maintain clean, documented code in Azure DevOps; participate in code reviews; follow client's branching and deployment standards.</li>
	<li>Provide Level 2/3 production support: diagnose, fix, and document Shopify and integration issues.</li>
</ul>

HTML

Node.js

JavaScript

Python

React

Shopify Plus Developer

What we're looking for

<ul>
	<li>7–10+ years of QS, estimation or cost control experience.</li>
	<li>Strong construction background; hospitality, hotel or premium development experience is highly preferred.</li>
	<li>Able to independently prepare and verify BOQs and quantity take-offs.</li>
	<li>Strong understanding of Architectural, Structural and MEP drawings.</li>
	<li>Good knowledge of Bali/Indonesian construction prices, materials and labour rates.</li>
	<li>Experienced in tenders, contractor comparisons, negotiations, variations and progress claims.</li>
	<li>Comfortable physically verifying quantities and completed works on site.</li>
	<li>Strong Excel skills; AutoCAD/BIM knowledge is a plus.</li>
	<li>Bahasa Indonesia essential; working English required.</li>
	<li>Extremely honest, trustworthy and detail-oriented, with a high level of accuracy and commercial integrity.</li>
</ul>

Working at Nuanu, Bali

This role is for someone who wants to have a real impact on project costs, not simply process paperwork.

You will have the opportunity to challenge pricing, find alternatives, negotiate directly and identify savings that can make a meaningful difference to the project. 
 
If you are commercially sharp, hands-on and take pride in protecting the owner’s interests while finding smarter ways to build, we'd like to hear from you.

Senior Quantity Surveyor (QS)

<h3>Key Responsibilities</h3>

SOC Partner Management and Incident Response

<ul>
	<li>Manage client’s third-party SOC partner relationship: set monitoring requirements, review escalated alerts, challenge the partner's findings where necessary, and ensure SLA compliance.</li>
	<li>Receive and act on escalated security incidents from the SOC partner: direct containment actions, coordinate with affected teams, and produce incident reports for the Head of IT.</li>
	<li>Conduct periodic reviews of the SOC partner's detection coverage and reporting quality; recommend adjustments to monitoring scope and escalation thresholds.</li>
</ul>

Security Policy Ownership

<ul>
	<li>Own client’s IT security policy library: review policies at least annually, update them when systems or regulatory obligations change, and obtain sign-off from the Head of IT.</li>
	<li>Conduct ISO 27001 gap assessments against client’s current security controls; track findings, assign remediation owners, and monitor closure.</li>
	<li>Support SaaS and vendor security assessments: review new tools for data handling risks and provide a structured go / no-go recommendation to the Head of IT before onboarding.</li>
</ul>

Security Awareness and Phishing Programme

<ul>
	<li>Design, schedule, and deliver client’s annual security awareness training programme for all staff; maintain training records.</li>
	<li>Plan and execute biannual phishing simulation exercises; measure click-through and submission rates, report outcomes, and run follow-up coaching for high-risk users.</li>
	<li>Produce targeted awareness materials for specific risk areas (e.g. ransomware, social engineering, AI tool misuse) as new threats emerge.</li>
</ul>

Identity Governance and Data Protection Compliance

<ul>
	<li>Manage Azure RBAC and Privileged Identity Management (PIM): conduct quarterly access reviews, enforce just-in-time admin activation, and remediate over-privileged accounts.</li>
	<li>Configure and maintain Conditional Access policies in Azure Entra ID: MFA enforcement, device compliance requirements, and location-based access controls.</li>
	<li>Manage Microsoft Purview: DLP policies, sensitivity labels, information barriers, and compliance reports relevant to PDPA and UU PDP data handling requirements.</li>
	<li>Support the Head of IT (DPO) with PDPA compliance: maintain the Data Processing Agreement register, assist with DPIAs for new SaaS systems, and support data breach investigation and notification procedures.</li>
</ul>

Vulnerability Management and Reporting

<ul>
	<li>Review vulnerability findings surfaced by CrowdStrike Falcon Spotlight across client’s endpoints; prioritise remediation based on risk, and track closure with asset owners.</li>
	<li>Assess client’s current endpoint device estate and produce a recommendation to the Head of IT on Mobile Device Management (MDM) strategy, covering risk exposure, scope of enforcement, and implementation approach for both Singapore and offshore users.</li>
	<li>Produce monthly security posture reports: open vulnerabilities and ageing, incident summary, access review outcomes, and Secure Score trends across Microsoft 365.</li>
</ul>

<h3>Nice to Have</h3>

<ul>
	<li>SC-200 (Microsoft Security Operations Analyst Associate), AZ-500, CISSP, or CISM certification.</li>
	<li>Singapore PDPA compliance experience or equivalent data protection regulatory exposure.</li>
	<li>Experience running phishing simulations with measurable outcomes.</li>
	<li>SaaS or retail environment security assessment experience.</li>
</ul>

Cybersecurity & Compliance Analyst

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Schedule: Night Shift 

Employment Type: Full-time

Location: Remote

Salary Range: $2,500-$3,000/month 
 
Who We Need:

As an Business Developement Associate (Crypto Outreach) at Expedock, you will help expand our client's presence within the crypto and Web3 ecosystem. This role is responsible for identifying relevant communities, engaging with founders, moderators, project teams, investors, and community members, and introducing their products and services in a natural, value-first manner.

What You’ll Do:

<ul>
	<li>Identify and research relevant crypto communities across:
	<ul style="list-style-type: circle;">
		<li>Discord</li>
		<li>Telegram</li>
		<li>X (Twitter)</li>
		<li>Reddit</li>
		<li>LinkedIn</li>
		<li>Farcaster</li>
		<li>Community forums</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Join and actively participate in communities while following each platform's rules and etiquette.</li>
	<li>Introduce our services through personalized outreach and value-based conversations.</li>
	<li>Qualify prospects and identify projects that may benefit from our solutions.</li>
	<li>Book discovery calls or demos for the Business Development team.</li>
	<li>Track outreach activities using crm and outreach tools.</li>
	<li>Monitor discussions to identify opportunities, trends, and potential partnerships.</li>
	<li>Share market intelligence and community feedback with internal stakeholders.</li>
	<li>Collaborate with Marketing and Sales to refine messaging and outreach campaigns.</li>
	<li>Meet weekly outreach, engagement, and qualified lead generation targets.</li>
</ul>

Build relationships with:

<ul style="list-style-type: circle;">
	<li>Founders</li>
	<li>Community Managers</li>
	<li>Moderators</li>
	<li>Project Teams</li>
	<li>Investors</li>
	<li>Developers</li>
	<li>Finance professionals and industry stakeholders, where relevant</li>
</ul>

Technical Requirements

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (ups) if the location experiences frequent outages</li>
</ul>

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

 

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Business Development Associate Web3 and Crypto

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. 

Pattern is a family of home brands with a shared mission to enjoy daily life. Since its launch in 2019, Pattern has developed and brought to market two thoughtfully made, design-forward, home-centric brands: Open Spaces and Equal Parts, and it has acquired GIR, Letterfolk, Poketo, YIELD, Onsen, and Miracle. 

The team behind Pattern Brands formerly founded Gin Lane, a brand agency that built dozens of direct-to-consumer brands and digital experiences across industries for over a decade.

Pattern Brands LLC

About the Role

At Pattern Brands, we live to curate products that turn everyday routines into joyful rituals. We’re a fast-growing portfolio of home brands, and we’re looking for a detail-oriented Team Lead to manage our relationship with our outsourced Customer Experience (CX) agency and designated team of agents.

In this role, you will help shape customers’ overall experience with our brand. The ideal candidate stays calm under pressure, takes ownership of issues, and is committed to delivering excellent service. This role serves as a key cross-functional partner, ensuring that customer insights drive meaningful improvements across technology, marketing, product, and design.

The CX Team Lead reports to the VP of Operations. This is a fully remote role for up to 40 hours per week, Monday through Friday, to be completed during EST hours.

 
Key Responsibilities

BPO &amp; Team Management: Oversee day-to-day BPO operations, including agent scheduling, performance audits, hiring, training, daily agent support, and team morale.

Strategy &amp; Operations: Own the CX roadmap, SOP updates, and handle escalated issue management (PayPal disputes, chargebacks, and review platforms).

Performance &amp; Reporting: Build and track CX KPIs (FRT, resolution time, CSAT, QA, CES) to deliver actionable performance insights to leadership.

Insights &amp; Cross-Functional Feedback: Identify customer pain points and trends in real time, sharing feedback across product, marketing, design, and tech teams to improve processes and the customer experience.

Ad-Hoc Projects: Support additional CX initiatives as requested by leadership.

Customer Service (CX) Internal Team Lead

UTAK POS is a proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines.

Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs.

We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier.

LIFE AT UTAK
UTAK is a place for people who want to build meaningful software and see the real-world impact of their work.

Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving.

We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment.

If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance</li>
	<li>Address client inquiries and concerns related to permit processing</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
	<li>Cultivate relationships with various mall point persons for strategic expansion</li>
	<li>Collaborate with key contacts for mall hook-ups, including IT and mall teams</li>
	<li>Process incoming mall hook-ups and accreditations efficiently</li>
	<li>Support clients in their usage of the POS system within mall premises, addressing concerns as needed</li>
	<li>Ensure compliance with mall regulations and requirements</li>
	<li>Foster effective communication between UTAK POS and mall stakeholders</li>
	<li>Contribute to the growth of UTAK's accreditation in multiple malls</li>
	<li>Work in a hybrid setup (50% remote, 50% on-site) to facilitate both virtual and in-person </li>
</ul>

Mall Partnerships Specialist

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Responsibilities

<ul>
	<li>Manage A/P, A/R, reconciliations, journal entries, and month-end close;</li>
	<li>Oversee team activities and ensure quality delivery;</li>
	<li>Prepare financial statements and reports;</li>
	<li>Use platforms like AppFolio, Yardi Voyager, QuickBooks, Xero, FreshBooks, Zoho Books;</li>
	<li>Collaborate with US-based clients and ensure GAAP compliance;</li>
	<li>Support audits and financial analysis;</li>
	<li>Flexible hours to align with US time zones;</li>
</ul>

Benefits

<ul>
	<li>Competitive salary with incentives;</li>
	<li>Remote work flexibility;</li>
	<li>Leadership growth opportunities;</li>
	<li>Exposure to international clients;</li>
</ul>

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