Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Merencanakan, mengembangkan, dan menerapkan strategi komunikasi perusahaan</li>
	<li>Memelihara hubungan dengan wakil-wakil komunitas, konsumen kunci, dan kelompok kepentingan umum yang dianggap penting untuk menjaga jalur komunikasi untuk tujuan citra positif perusahaan</li>
	<li>Membuat engagement event atau activity, seperti partnership, community relation, media relation, dan client relation</li>
	<li>Melakukan kolaborasi dengan akun kanal media sosial lain untuk menyebarkan berita positif atau kegiatan insiratif perusahaan</li>
	<li>Membuat campaign dan event untuk serta kegiatan-kegiatan positif pada media sosial perusahaan</li>
	<li>Melakukan benchmarking terhadap perusahaan lain melalui pemberitaan yang dibuat</li>
	<li>Mengelola CSR perusahaan</li>
	<li>Melakukan koordinasi dengan rekanan media agar pemberitaan perusahaan lebih cepat dan mudah untuk ditayangkan</li>
</ul>

Public Relation GoRP

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.

Hino Finance Indonesia

<ul>
	<li>Receiving, recording and resolving all customer questions, requests and complaints in accordance with the time and method of handling determined by the company</li>
	<li>Conduct end-to-end monitoring activities for the resolution of customer requests/complaints involving other units/vendors by coordinating directly with related units</li>
	<li>Maintain company image and good relations with customers by communicating and by looking and behaving well in accordance with what is regulated by the company and applicable norms</li>
	<li>Provide accurate, valid and complete information about facilities, services and products if needed using appropriate methods/tools</li>
</ul>

Customer Service

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About Us:

Join our dynamic team and be the voice of our brand, helping customers across platforms like Shopee, Tokopedia, and Instagram.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective:

Maintain service quality and good relationship to existing students, and provide end-to-end English Course consultation and experience as well.

Key Responsibility:

<ul>
	<li>Student progress management</li>
	<li>Communication and customer service on effective study activities</li>
	<li>Internal commercial aspects</li>
	<li>Creating and maintaining a fun and engaging learning environment</li>
	<li>Planning, organizing, and executing events</li>
</ul>

Service Consultant

PT Royal Trust adalah perusahaan perdagangan yang berdiri sejak tahun 2005 dan telah memiliki ijin resmi dari BAPPEBTI dan sudah menjadi keanggotaan pada Bursa Berjangka Jakarta (BBJ) dan Kliring Berjangka Indonesia (KBI).

PT Royal Trust yang bergerak dibidang Perdagangan Berjangka Multilateral dan Perdagangan Berjangka Derivatif produk-produk yang diperdagangkan meliputi dari Emas Loco London, Foreign Exchange (Forex) dan Cross Rate.

Sebagai salah satu perusahaan perdagangan berjangka terkemuka di Indonesia, perusahaan ini telah diakui baik dari sisi kepatuhan terhadap hukum maupun kinerja keuangan dan prestasi lainnya.

Dalam aktivitas perdagangan, PT Royal Trust berpijak pada nilai-nilai profesionalisme, edukasi dan pelayanan yang berkualitas sesuai dengan standar perdagangan berjangka nasional dan internasional serta didukung oleh para professional yang berpengalaman di industri berjangka.

Melalui penyediaan informasi dan layanan berkualitas, PT Royal Trust berupaya menjaga tingkat kepuasan nasabah.

Visi
Menjadi perusahaan perdagangan berjangka dengan pangsa pasar yang luas khususnya ditingkat Nasional dengan menciptakan Image of Transparent Investment.

Misi
- Berusaha berperan aktif dalam mensosialisasikan Bursa Berjangka agar dapat diterima masyarakat dengan baik.
- Aktif dalam membangun Industri Berjangka yang transparan, kredibel, dan berintegritas.
- Memberi pelayanan purna waktu dengan sumber daya manusia yang kompeten dan profesional.

PT. Royal Trust

<ul>
	<li>Melayani complaint dan kebutuhan client</li>
	<li>Melakukan report terkait complaint dan kebutuhan client kepada divisi terkait</li>
	<li>Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan.</li>
	<li>Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan.</li>
	<li>Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan</li>
</ul>

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Service Improvement Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They will also track and monitor every customer interaction and our internal processes to achieve Asuransi Astra Core Values (Simple, Reliable, and Memorable Service).

<ul>
	<li>Evaluate existing services and update: (a) Process standard; (b) Socialization/communication program and training material (ensure awareness, knowledge, ability, skill, services behavior); (c) Managing business process documentation so that it is always updated &amp; excellence (Simple, Reliable, &amp; Memorable)</li>
	<li>Monitor and evaluate all operational activities in company services channel such as Garda Center, Branches, Garda Akses, Workshop, Hospital, Partners, Intermediary, and e-channel</li>
	<li>Oversee market trends and updates to identify opportunities and risks--also give recommendation to improve service standard/propose a project in Service Management Department</li>
	<li>Handle end-to-end projects in Service Management Department</li>
</ul>

*Placement: Head Office - Jakarta Selatan, TB Simatupang

Service Improvement Analyst

SpanSet Indonesia is a key division of the globally recognised SpanSet Group International, specialising in Work-at-Height, Lifting, Load Securing, and Safety Management. With a vibrant team across 5 continents and 14 countries, we're committed to delivering innovative solutions to our clients. 

PT SpanSet Indonesia

Key Responsibilities:

Talent Acquisition:

<ol>
	<li>Develop and execute recruitment strategies to attract high-quality candidates.</li>
	<li>Collaborate with department leaders to identify staffing needs and create job descriptions.</li>
	<li>Manage the recruitment process, including sourcing, interviewing, and onboarding new hires.</li>
</ol>

Candidate Experience:

<ol>
	<li>Ensure a positive candidate experience throughout the recruitment process.</li>
	<li>Conduct regular follow-ups and feedback sessions with candidates to maintain engagement.</li>
</ol>

Onboarding:

<ol>
	<li>Design and implement effective onboarding programs that facilitate new employee integration.</li>
	<li>Provide ongoing support to new hires during their transition into the organization.</li>
</ol>

Talent Development:

<ol>
	<li>Identify training and development needs through performance evaluations and employee feedback.</li>
	<li>Collaborate with management to create and implement employee development programs.</li>
</ol>

Performance Management:

<ol>
	<li>Support the development and implementation of performance management processes.</li>
	<li>Provide guidance and training to managers on performance appraisal techniques and employee feedback.</li>
</ol>

Employee Engagement:

<ol>
	<li>Develop initiatives to enhance employee engagement and retention.</li>
	<li>Conduct surveys and analyze feedback to assess employee satisfaction and make recommendations.</li>
</ol>

Data Analysis and Reporting:

<ol>
	<li>Track and analyze recruitment metrics and talent management effectiveness.</li>
	<li>Prepare regular reports for senior management on hiring trends, turnover rates, and employee development initiatives.</li>
</ol>

Compliance and Best Practices:

<ol>
	<li>Ensure compliance with all employment laws and regulations throughout the hiring process.</li>
	<li>Stay updated on industry trends and best practices to continually improve talent management strategies.</li>
</ol>

Talent and Hiring

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Coordinate, communicate, and direct the team so every frontliner function, back office at the branch company and head office can run effectively to support customer end user satisfaction and implement &amp; develop service standard with related department</li>
	<li>Collecting data, analyze, &amp; evaluate voice of customer end user and ensure the further process with department &amp; branch company through mass medias</li>
	<li>Control, develop, and implement the finalization activity process and report of the project and final data from service to end user strategy that implemented by voice of customer analysis data for ensure that the condition and development went well &amp; in time</li>
	<li>Create &amp; evaluate company standard service blueprint of customer end user to satisfy customer needs or expectation consistently</li>
	<li>Maintaining customer loyal by creating event &amp; collaboration with LOB for programming</li>
</ul>

CRM Offline & Service Officer

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
	<li>Melakukan transaksi Cashier</li>
</ol>

Customer Service Jakarta Selatan

<ul>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Mampu memberikan solusi kepada Customer yang melakukan Complain di Kantor</li>
	<li>Menawarkan Produk BFI kepada calon customer walk in di kantor</li>
</ul>

Customer Service Penempatan Kebumen

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Membantu pelaksanaan program Partnership</li>
	<li>Koordinasi dengan mitra terkait aktivitas penyaluran</li>
	<li>Membantu persiapan, perencanaan pelaksanaan program berupa anggaran dan konsep project atau aktivitas</li>
	<li>Mengawasi dan monitoring event dan implementasi</li>
	<li>Membuat ide kreatif pelaksanaan event dan implementasi</li>
</ul>

Project Service Offline Event

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.</li>
	<li> Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ol>

Customer Service Bekasi Cibubur

Customer Service Penempatan Surakarta

Accenture is now the largest consulting services company in Indonesia, with a team of more than 1,000 people serving all aspects of the business. For more than 50 years, Accenture has been committed in providing practical point of views among others, on Technology Innovation, Digital Transformation, Industry X.0 and the Future Workforce. Join us in #PoweringtheNewIndonesia now!

Accenture

Overview:

As a Managed Service Engineer, you will play a critical role in ensuring the smooth operation and performance of our client's infrastructure. You will be responsible for managing and supporting Microsoft WPS, Collaboration Services, Azure, on-premises networks, and SQL and Oracle databases.

Responsibilities:

<ol>
	<li>Infrastructure Management:
	<ol>
		<li>Monitor and manage the performance of Microsoft WPS, Collaboration Services (MS Teams, MS Exchange, OneDrive), Azure, on-premises networks, SQL, and Oracle databases.</li>
		<li>Proactively identify and resolve potential issues to maintain optimal system performance.</li>
		<li>Implement and maintain best practices for infrastructure management, including security, backup, and disaster recovery. 
		 </li>
	</ol>
	</li>
	<li>Problem Resolution:
	<ol>
		<li>Diagnose and troubleshoot technical issues related to Microsoft WPS, Collaboration Services, Azure, on-premises networks, SQL, and Oracle databases.</li>
		<li>Provide timely and effective solutions to ensure minimal downtime and disruption to business operations. 
		 </li>
	</ol>
	</li>
	<li>Service Desk Support:
	<ol>
		<li>Respond to end-user inquiries and support requests related to Microsoft WPS, Collaboration Services, Azure, on-premises networks, SQL, and Oracle databases.</li>
		<li>Provide clear and concise explanations of technical concepts to non-technical users. 
		 </li>
	</ol>
	</li>
	<li>Project Implementation:
	<ol>
		<li>Assist in the implementation of new infrastructure components or upgrades.</li>
		<li>Configure and test new systems to ensure compatibility and performance. 
		 </li>
	</ol>
	</li>
	<li>Documentation:
	<ol>
		<li>Maintain accurate and up-to-date documentation for infrastructure components and processes.</li>
		<li>Create knowledge base articles and procedures for reference.</li>
	</ol>
	</li>
</ol>

Infra Managed Service Engineer

1. Melakukan administrasi dokumen pengajuan konsumen yang walk-in. 
2. Menangani keluhan dari konsumen yang walk-in. 
3. Memberikan pelayanan yang terbaik untuk konsumen 
4. Melakukan penjualan dengan pembiayaan dana tunai yang ada di BFI

Kalibrr Job Search

Public Relation GoRP

Customer Service

Customer Service

Service Consultant

Customer Service

Service Improvement Analyst

Talent and Hiring

CRM Offline & Service Officer

Customer Service Jakarta Selatan

Customer Service Penempatan Kebumen

Project Service Offline Event

Customer Service Bekasi Cibubur

Customer Service Penempatan Surakarta

Infra Managed Service Engineer

Customer Service Cabang Sunter