Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

About the Service Team

We are a close-knit team of process, program management, customer experience, and workforce management professionals committed to delivering world class service through operational excellence and strategic enablement. We work closely with our frontline Service, Business Apps, QA, Enablement, and Analytics teams to identify friction points in customer and pro support journeys and redesign them using AI driven automation and improved processes. Our goal is to create service experiences that are efficient for our operations team and effective for our customers and pros.

About the role

As Sr. Automation &amp; Process Specialist, you will play a key role in Thumbtack’s service experience transformation. You will take ownership of specific business challenges within the service journey and lead process redesign supported by targeted automation and AI applications. Your focus is on achieving outcomes such as faster resolution, more consistent quality, and smarter operations - not just configuring systems.

What you’ll do

<ul>
	<li>Identify and lead 0→1 initiatives that create entirely new processes or fundamentally reinvent existing ones, rather than making incremental improvements.</li>
	<li>Design and execute future-state workflows that combine policy, process, and automation to deliver measurable business impact.</li>
	<li>Own end-to-end delivery of automation initiatives, from discovery and design through implementation, testing, and launch.</li>
	<li>Leverage AI tools and automation platforms (for example, conversational AI, agent assist, and self-service) to enhance service speed, consistency, and scalability.</li>
	<li>Partner with QA, Analytics, Data Science, and frontline teams to gather insights and validate opportunities for major improvement.</li>
	<li>Collaborate with Business Applications to ensure solution designs align with business goals and represent a true step forward in operational effectiveness.</li>
	<li>Track key performance metrics to assess impact, document learnings, and build playbooks that enable continued innovation across teams.</li>
</ul>

Project Management

Program Management

Senior Automation and Process Specialist [Remote WFH]

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

You will participate in multiple sales efforts focused on business development. In this role, you and other specialized roles will work together to secure and fulfill projects ranging from simple features to complex requirements that demand further growth in deeper sales methodologies. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. 

You will perform sales functions which include but may not be limited to the following:

<ul>
	<li>Focus on securing projects in adherence to industry best practices and ThinkBIT’s project life cycle;</li>
	<li>Work closely with clients and the development team to translate client needs into clear, actionable user stories.</li>
	<li>Collaborate with teams in completing project requirements; an</li>
	<li>Expand your knowledge in sales methodologies.</li>
	<li>Prepare proposals and/or contracts.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
</ul>

Proposal Writing

Sales and Marketing Knowledge

Business Developer Work From Home

We are seeking a highly motivated and detail-oriented Bidding Specialist to join our growing team. The Bidding Specialist will be responsible for identifying, analyzing, and responding to Requests for Proposals (RFPs), Invitations for Bids (IFBs), and other procurement opportunities. This role requires a strong understanding of the software development lifecycle, excellent writing and communication skills, and the ability to manage multiple projects under tight deadlines. The ideal candidate will be adept at crafting compelling and compliant proposals that showcase our software solutions and secure new business for the company.

 

• Proactively identify and track relevant bidding opportunities from various sources (government portals, industry websites, tender notifications, etc.). 
• Conduct thorough analysis of RFPs, IFBs, and other solicitation documents to understand requirements, scope, evaluation criteria, and terms and conditions. 
• Collaborate with internal stakeholders, including sales, technical teams, product development, legal, and finance, to gather necessary information and develop comprehensive bid strategies. 
• Develop a clear understanding of our software products and services to effectively articulate their value proposition in bid responses. 
• Write clear, concise, and persuasive proposal content, including executive summaries, technical responses, management plans, and pricing justifications. 
• Ensure all bid submissions are compliant with client requirements, company standards, and legal regulations. 
• Manage the end-to-end bid process, including creating timelines, assigning tasks, tracking progress, and ensuring on-time submission. 
• Facilitate review meetings with internal teams to ensure accuracy, completeness, and quality of all bid materials. 
• Conduct post-submission analysis to identify areas for improvement and best practices for future bids. 
• Stay informed about industry trends, competitor activities, and procurement best practices. 
• Participate in pre-bid conferences and clarification sessions as needed.

Bidding Specialist Work From Home

About the Accounting Team

The Accounting Team is involved in all aspects of the business ensuring we properly capture, account for, and record all the activities that occur as they occur. We keep the books and records for the Company, help to ensure Thumbtack has appropriate policies and procedures in place, and provide the business with the information in order to make critical decisions in support of Thumbtack’s success.

About the role

We're looking for a highly skilled Senior Accounting Associate to join our Accounting team. This is a unique opportunity for a motivated professional based in the Philippines to work remotely on a Pacific Time (PT) schedule. You'll be the primary point person for all accounts payable and employee reimbursement activities for Thumbtack globally, ensuring accuracy, timeliness, and compliance. This role is crucial to our financial operations and requires someone with a strong attention to detail and a proactive, problem-solving mindset.

Thumbtack is growing quickly, and so is our finance function. Our systems and processes will change — you should expect this role's scope to evolve, and be genuinely excited to learn new tools, take on adjacent areas, and help implement new systems as we scale.

What you’ll do

<ul>
	<li>Perform the full cycle of accounts payable, including receiving, processing, verifying, and reconciling invoices for Thumbtack’s US, Canada, and Philippines entities</li>
	<li>Ensure timely and accurate processing of payments, adhering to company policies and deadlines.</li>
	<li>Reconcile vendor statements and resolve any discrepancies or issues.</li>
	<li>Collaborate with various departments to gather necessary approvals and documentation for invoice processing.</li>
	<li>Own the employee expense report processing tool and process expense reports reviews, approvals, accruals and reconciliations</li>
	<li>Aid in prepaid preparation and run monthly prepaid amortization in preparation for month end close</li>
	<li>Assist in the month-end and year-end close processes, specifically related to bank matching, accounts payable accruals, and reconciliations in accordance with US GAAP.</li>
	<li>Proactively identify and implement process improvements to enhance efficiency and accuracy in any of the areas in your work.</li>
	<li>Support audit requests by providing relevant documentation and explanations.</li>
	<li>Assist with and/or complete ad hoc projects as requested. Research and document issues, special projects, AP automation, etc.</li>
	<li>Partner on finance systems changes - evaluating, testing, and implementing new tools or new functionality within existing ones (e.g., NetSuite, Coupa, Navan) — and take on new areas of ownership as the team's scope grows.</li>
</ul>

Accounts Payable

Accounting

Senior Accounting Associate [Remote WFH]

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

At Ylopo we offer team members:

<ul>
	<li>a commitment to personal development,</li>
	<li>guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,</li>
	<li>excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,</li>
	<li>team building events, team lunches/ happy hours, and other company wide events</li>
	<li>a supportive, caring environment dedicated to continuous learning and growth. 
	 </li>
</ul>

Ylopo is now entering a very exciting and high-growth stage and we’re looking to add more great people to our driven, fun, and close-knit staff. Ylopo is an ideal place to work for anyone who wants to be in a growing industry, winning atmosphere, with the ability to be autonomous and develop professionally.

 

Responsibilities:

<ul>
	<li>Manage the set-up and optimization of hundreds of clients per month on the Google Business Profile platform</li>
	<li>Constant email communication with clients to get all the needed information for the set-up/optimization</li>
	<li>Create and update contents in client’s GBP profile</li>
	<li>Process the optimization report of the optimized clients, provide continuous assistance and troubleshoot issues relating to the client’s GBP profile</li>
	<li>Work directly with Google support team to resolve client issues </li>
</ul>

Google Business Profile Specialist

We are seeking a versatile Marketing Specialist to drive our multi-channel strategy. In this role, you will bridge the gap between technical expertise and creative storytelling, executing campaigns that generate high-quality leads for our mobile and web app development services.

<ul>
	<li>Develop and execute multi-channel marketing strategies to promote mobile and web app development services.</li>
	<li>Create targeted content (blogs, case studies, whitepapers, landing pages) that speaks to CTOs, product managers, and business leaders.</li>
	<li>Manage SEO, SEM, and paid campaigns to drive inbound leads and improve conversion rates.</li>
	<li>Own the company’s LinkedIn and email marketing strategy, including automation and segmentation.</li>
	<li>Collaborate with sales to align messaging, support outbound efforts, and optimize the lead funnel.</li>
	<li>Analyze campaign performance and report on KPIs such as MQLs, CAC, and ROI.</li>
	<li>Research competitors and market trends to refine positioning and identify new opportunities.</li>
</ul>

Marketing Specialist Work From Home

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

<ul>
	<li>Available nationwide in every U.S. county</li>
	<li>Over 85 million projects started on Thumbtack</li>
	<li>More than 11 million 5-star reviews and counting</li>
	<li>Pros earn billions on our platform</li>
	<li>1000+ employees </li>
	<li>$3.2 billion valuation (June, 2021) </li>
</ul>

About the Sales Team

We are a rapidly growing sales organization looking for highly motivated individuals to join us in scaling our sales organization. Our culture prides itself on diversity and inclusion. 

About the Role

Account Executives will directly impact the company's overall growth by finding new pros, surfacing learnings from sales conversations, testing new data sources and sales processes, improving the quality and quantity of pros on Thumbtack, and driving revenue for the company.

Responsibilities

<ul>
	<li>Responsible for driving revenue by obtaining quota by creating and managing your pipeline.</li>
	<li>Maintain accurate and current notes and records for all accounts in Salesforce.</li>
	<li>Achieving 100% of your assigned monthly quota while creating and cultivating a future sales pipeline.</li>
	<li>Help key stakeholders gain insight into their market, customers, and competitors which will allow them to make quicker and better data-driven decisions.</li>
	<li>Become an expert in the Thumbtack product a</li>
</ul>

Account Management

Account Executive [Remote WFH]

Monde Nissin Corporation has been giving Filipino consumers quality products and service for the past 45 years. The company has consistently been among the top corporations in the Philippines and is considered as one of the industry leaders in both noodles and biscuits product categories with well-loved Filipino brands such as Lucky Me! Instant Noodles, Nissin Wafer, Nissin Butter Coconut, Eggnog, Skyflakes and the like.

Monde Nissin's subsidiaries include Monde M.Y. San, manufacturer of iconic biscuit brands SkyFlakes and Fita; Monde Nissin Thailand; Monde Nissin Singapore, and Monde Nissin Australia, comprising the businesses Black Swan, Nudie, and Menora Foods.  

Get to know us more! Visit our website at www.mondenissin.com

Monde Nissin Corporation

<ul>
	<li>With Bachelor’s degree in engineering or any IT Related Courses</li>
	<li>With knowledge and experience on ITIL Method particularly on Incident Management</li>
	<li>At least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered.</li>
	<li>At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation.</li>
	<li>Knowledge and experience in the following are desired: ITIL Foundation, Windows and Linux Servers, VMWare, Virtualization, SAP, Network, Access and Monitoring Tools.</li>
	<li>3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.</li>
	<li>3 years of Cyber Security and Controls, IT audit, or equivalent experience.</li>
	<li>3 years’ experience managing IT Infrastructure environment.</li>
	<li>Strong customer orientated approach with a delivery bias.</li>
	<li>Experience working with third party service providers. 
	 </li>
</ul>

IT Infrastructure Systems Lead

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Sales Team

At our core, the Sales team is built to grow the company. We're focused on bringing in top-tier professionals who are prepared to offer an exceptional experience for our customers. What sets us apart is our consultative sales approach, which ensures our pros deeply understand our product and stay with us longer. We're a scaling sales organization on the lookout for dynamic leaders who are ready to build with us.

About the role

As our Sales Manager, you will recruit, train, and manage a team of Sales Development Representatives (SDRs) or Account Executives (AEs). You'll serve as a coach and strategist, empowering your team to hit key performance indicators (KPIs) and overcome sales obstacles by optimizing pitches and processes. The ideal candidate has strong sales expertise and understands that building trust and rapport with our pros is crucial for long-term relationships. In this pivotal role, you will directly influence the team's growth and company revenue by surfacing key insights from sales conversations, testing new data sources and processes, and improving the quality and quantity of pros on our platform.

What you’ll do

<ul>
	<li>Team Leadership: Cultivate a high-morale, high-performance sales culture by setting and achieving ambitious team goals.</li>
	<li>Coaching &amp; Development: Train and mentor all team members, from new hires to tenured staff, on sales strategies, scripting, and processes, particularly within a remote environment.</li>
	<li>Process Improvement: Manage dynamic sales campaigns, optimize team productivity, and streamline the workflow and operations for SDRs or AEs.</li>
	<li>Strategic Feedback: Provide direct feedback to Sales Leadership, Operations, and Enablement to improve workflow efficiency and identify key training opportunities.</li>
	<li>Product Expertise: Become an expert in the product and clearly articulate its value to every professional.</li>
	<li>Performance Management: Consistently monitor and document team performance.</li>
</ul>

Salesforce

Closing Sales

Sales Team Manager [Remote WFH]

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting-edge technology to enable businesses to unlock their full potential.

Who We Need: 

we are looking for a risk ops analyst to ensure robust aml/cft compliance, risk management, and regulatory adherence in alignment with mas regulations and internal policies for our client. the role involves executing supporting merchant onboarding, due diligence, risk assessments, transaction monitoring, and acting as liaison for audits including and not limited to support data extraction and periodic reporting.

What You'll Do 
1. Risk Assessment and Mitigation

<ul>
	<li>
	conduct thorough kyc and cdd checks for onboarding
	</li>
	<li>
	resolve alerts and level 1 findings, and escalate per policies and procedures
	</li>
	<li>
	assist with transaction monitoring activities 
	 
	</li>
</ul>

2. Regulatory Compliance

<ul>
	<li>Ensure compliance with all relevant regulatory requirements, including anti-money laundering (aml), know-your-customer (kyc), and data privacy laws.</li>
	<li>Conduct regular compliance audits and assessments to identify and address any non-compliance issues, as directed.</li>
</ul>

3. Fraud Prevention

<ul>
	<li>Support in fraud prevention strategies, including resolving of alerts from monitoring systems</li>
	<li>Investigate and analyze fraudulent transactions to identify patterns and improve prevention measures.</li>
	<li>Collaborate with cross-functional teams to enhance fraud detection and prevention capabilities.</li>
</ul>

4. Operational Risk Management

<ul>
	<li>Identify, assess, and mitigate operational risks that could impact the company's business operations, financial performance, or reputation.</li>
	<li>Support and maintain business continuity plans to ensure resilience in the face of disruptions.</li>
	<li>Assist to provide guidance and training for relevant processes.</li>
	<li>Assist with fostering a culture of risk awareness and compliance within the organization.</li>
</ul>

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Risk Ops Analyst

About the Finance Team

The Thumbtack Finance team’s mission is to be a strategic finance partner to the business to enable better business decisions that are supported by data while building a world class finance function and to do it all with integrity.

About the role

The Senior Financial Analyst, CCO will partner with various leaders at Thumbtack to help manage and grow the business. The company is growing at a rapid pace and you will play an important role providing thought partnership and decision support to many new initiatives. This role reports to the Finance Manager of FP&amp;A.

What you’ll do

<ul>
	<li>Drive the monthly, annual forecasts and budgets for all opex spend, highlighting insightful variance analysis and implications to forecast</li>
	<li>Forecast accurately, not only aligning on assumptions with stakeholders, but understanding what, where, and why we spend</li>
	<li>Evaluate trade offs and financial sensitivities leading to better decision making and scenario planning</li>
	<li>Provide front line support for ad hoc financial analysis requests and inquiries, presenting and visualizing data and insights</li>
	<li>Develop efficiency metrics to help inform growth and set financial context</li>
	<li>Establish and maintain trusting relationships with all key stakeholders</li>
	<li>Reconcile HC for organization</li>
	<li>Partner closely with business partners to understand their needs and develop effective and strategic cost management solutions</li>
	<li>Support Sales team to ensure accuracy and alignment of commissions</li>
</ul>

Financial Analysis

Financial Reporting

Senior Financial Analyst FP&A [Remote WFH]

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Service Operations Team

We're a tight-knit team of project management, process, customer experience and workforce management professionals working together to deliver world-class service through operational excellence and strategic enablement. We collaborate closely with frontline Service, Business Apps, QA, Enablement, and Analytics teams to plan and deliver on complex initiatives that improve processes, tools, and how our service operates day-to-day. Our focus is on creating service experiences that are both efficient for our operations team and effective for our customers and pros.

About the role

As a Project Manager within Thumbtack’s Service Operations PMO team, you will be responsible for planning, executing, and overseeing programs that improve our service delivery and operational efficiency. You will work closely with cross-functional teams to ensure that programs are well-structured, risks are managed, and stakeholders are engaged throughout the program lifecycle.

What you’ll do

<ul>
	<li>Design and implement structured program plans, including detailed task lists, timelines, and resource allocations.</li>
	<li>Identify program dependencies and work with relevant teams to manage and resolve them effectively.</li>
	<li>Conduct regular program meetings to monitor progress, address issues, and facilitate decision-making, demonstrating ownership across functional lines.</li>
	<li>Maintain comprehensive program documentation and reporting to ensure transparency and accountability.</li>
	<li>Collaborate with stakeholders across departments to align program objectives with organizational goals.</li>
	<li>Monitor program risks and develop contingency plans to mitigate potential impacts.</li>
	<li>Support the continuous improvement of program management processes and tools within the team.</li>
	<li>Build expertise quickly in any specialization related to your program assignments.</li>
</ul>

Project Manager for Service Operations [Remote WFH]

The business systems analyst will review, analyze, and evaluate IT systems and business requirements. Writes detailed description of requirements, user stories, and steps required to develop or modify web and mobile applications.

Key Duties and Responsibilities

<ul>
	<li>Do information gathering and documentation of the high level business process to define and communicate technical level requirements</li>
	<li>Discover, organize, and clarify business needs and review/produce specifications</li>
	<li>Meet clients to determine their IT requirements</li>
	<li>Monitor and follow up client's response to the proposal and exert effort to close the deal. Negotiate, when necessary. </li>
	<li>Gather market intelligence to tap potential business opportunities 
	 </li>
</ul>

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