Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential

About the Client

Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.

Schedule: Night Shift

Location: Fully Remote (WFH)

 

The Mission: 
To ensure every air import shipment reaches its destination efficiently and compliantly—by proactively identifying risks, resolving exceptions, and taking full ownership from arrival to delivery.

What You'll Do:

<ul>
	<li>Own end-to-end air import shipments, from pre-alert to final delivery and billing closure</li>
	<li>Proactively identify and resolve shipment exceptions, including:</li>
	<li>Flight delays, rollovers, or offloads</li>
	<li>Missing or incorrect documentation</li>
	<li>Customs clearance issues or holds</li>
	<li>Cargo availability and handling delays</li>
	<li>Take decisive action to recover shipments at risk, coordinating with airlines, agents, brokers, and trucking providers</li>
	<li>Ensure compliance with U.S. import requirements, including coordination of AMS (Air AMS / ACAS) filings</li>
	<li>Validate shipment documents (MAWB/HAWB, invoice, packing list) and correct discrepancies before they impact clearance or delivery</li>
	<li>Monitor cargo arrival, free time, and warehouse status to prevent storage charges—act before issues escalate</li>
	<li>Communicate clearly with clients, not just updates but solutions and next steps when issues arise</li>
	<li>Escalate when needed—but only after exploring and driving possible resolutions</li>
	<li>Validate costs, flag discrepancies, and ensure accurate and timely billing</li>
	<li>Maintain accurate shipment records and milestone updates in TMS</li>
</ul>

Air Import Specialist

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Service Operations Team 

The Thumbtack Service Operations Team brings the Thumbtack mission to life! We focus on providing a great experience to our users by building customer loyalty and helping professionals grow their business. Service Advocates are responsible for managing the user journey by providing the best solution for each individual- both pro and customer. We focus on providing a great experience to our users through consistent, quality, and efficient Email, Refund, Chat, SMS, and Voice support. To be successful, it’s important that our advocates prioritize the most important work first in order to navigate our fast-paced service environment. 

About the Role 

The Service Advocate creates user experiences that are simple, valuable, and inspired. They are responsible for making sure that all professionals get best-in-class support whenever they contact Thumbtack Support Operations by addressing their concerns correctly and accurately, you will help set our professionals up for success.

What you’ll do

<ul>
	<li>Maintain excellent knowledge of Thumbtack’s products and services after completing our training and onboarding program </li>
	<li>Participate in 30-40 inbound requests through the different channels (phone, chat, SMS, and email) daily with our users to determine the best solution to get jobs done and grow small businesses</li>
	<li>Obsess over customers and professionals by constantly focusing on solutions and guiding professionals to maximize their engagement and experience with Thumbtack </li>
	<li>Demonstrate accountability by meeting/exceeding monthly productivity, quality, customer satisfaction, and resolution rate targets and finding ways to improve KPIs, guidelines, and processes </li>
	<li>Maintain a deep understanding of the Thumbtack policies and keep abreast of recent changes and new additions to the policy in order to process refund and email tickets effectively </li>
	<li>Contribute as a team member by engaging in coaching sessions, team meetings, team-building activities, and other team and company events </li>
</ul>

Customer Service

Premier Service Advocate for Multi Channel Support

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

The Data Feed Coordinator is responsible for coordinating the various components of Ylopo’s IDX data feed integrations, including compliance, billing, and reporting. This team member will correspond with various members of MLS boards and may interact with clients and/or brokers on occasion. This role will be email and phone based. This role reports to Erin Druskbasky [MLS Operations Manager].

Team members well-suited to this role will have a track record of being client-focused and providing exceptional service, both internally and externally within an organization. Attention to detail and exceptional organizational skills are a must. This role requires excellent communication skills, both through email/tickets and over the phone. Candidates do not have to have prior experience working at real estate, software or marketing companies, but should be willing to learn the intricacies of the Ylopo product and the nuances and compliance requirements of the many MLS boards we partner with. Most importantly, we’re looking for candidates who are quick-thinking, detail-oriented, patient, positive, and thoughtful.

 

Responsibilities:

<ul>
	<li>Manage IDX paperwork and reporting for Ylopo clients to ensure compliance with MLS boards</li>
	<li>Maintain existing documentation and build new documentation (Google Sheets/Docs/Excel Spreadsheets) based on internal organization of MLS boards and their related IDX feeds</li>
	<li>Review and report IDX feed technical issues to MLS boards and vendor contacts</li>
	<li>Respond (via phone/email/text) to all client and/or MLS board requests in a timely manner (2 hour TAT) to provide a high level of customer support</li>
	<li>Speak confidently and professionally with MLS board representatives, clients, and brokers</li>
	<li>Complete special projects and outbound calls as needed</li>
	<li>Serve as subject matter expert for Ylopo MLS/IDX data feed process</li>
	<li>Learn the ins and outs of Ylopo product</li>
</ul>

 

Specific Tasks:

<ul>
	<li>Review the daily IDX feed support queue; respond to tickets or assign tickets to appropriate team member for response</li>
	<li>Own IDX paperwork for various processes (e.g. brokerage change, domain name change, new IDX feed requests, license transfers)</li>
	<li>Follow up with MLS board(s) for paperwork approval</li>
	<li>Coordinate with billing team on IDX/MLS fees for various boards</li>
	<li>Manage responses related to IDX/MLS issues in internal slack channels</li>
	<li>Audit monthly/quarterly client lists for MLS compliance</li>
</ul>

Data Feed Coordinator

ThinkBIT is an award-winning software development outsourcing company based in the Philippines operating since 2014 servicing local and multinational clients in both the public and private sectors.

We service a wide variety of industries and clients, from food manufacturing and processing, telecommunications, marketing, and health and medical care in varied regional markets such as Europe, the Americas, and the Asia-Pacific.

We adhere to global standards and have been certified ISO 27001:2022 compliant. We have also helped our clientele get HIPAA and SOC2 compliance.

ThinkBIT offers fully end-to-end custom software development services geared towards corporate entities.

1. DevOps Services (AWS, GCP, Azure)
2. Mobile Application Development
3. Web Application Development
4. Project Management
5. Game / Gamification Development
6. Quality Assurance

ThinkBIT Solutions

You will participate in multiple sales efforts focused on business development. In this role, you and other specialized roles will work together to secure and fulfill projects ranging from simple features to complex requirements that demand further growth in deeper sales methodologies. You will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. 

You will perform sales functions which include but may not be limited to the following:

<ul>
	<li>Focus on securing projects in adherence to industry best practices and ThinkBIT’s project life cycle;</li>
	<li>Work closely with clients and the development team to translate client needs into clear, actionable user stories.</li>
	<li>Collaborate with teams in completing project requirements; an</li>
	<li>Expand your knowledge in sales methodologies.</li>
	<li>Prepare proposals and/or contracts.</li>
	<li>Research and prospect to make outbound cold calls or emails to prospective customers.</li>
	<li>Appropriately qualify all leads and establish an action plan.</li>
	<li>Maintain and expand the database of prospects for the organization.</li>
	<li>Pitch products and services to possible leads, customers, and partners</li>
	<li>Prepares weekly / monthly reports on tasks performed</li>
</ul>

Proposal Writing

Sales and Marketing Knowledge

Business Developer Work From Home

We are seeking a highly motivated and detail-oriented Bidding Specialist to join our growing team. The Bidding Specialist will be responsible for identifying, analyzing, and responding to Requests for Proposals (RFPs), Invitations for Bids (IFBs), and other procurement opportunities. This role requires a strong understanding of the software development lifecycle, excellent writing and communication skills, and the ability to manage multiple projects under tight deadlines. The ideal candidate will be adept at crafting compelling and compliant proposals that showcase our software solutions and secure new business for the company.

 

• Proactively identify and track relevant bidding opportunities from various sources (government portals, industry websites, tender notifications, etc.). 
• Conduct thorough analysis of RFPs, IFBs, and other solicitation documents to understand requirements, scope, evaluation criteria, and terms and conditions. 
• Collaborate with internal stakeholders, including sales, technical teams, product development, legal, and finance, to gather necessary information and develop comprehensive bid strategies. 
• Develop a clear understanding of our software products and services to effectively articulate their value proposition in bid responses. 
• Write clear, concise, and persuasive proposal content, including executive summaries, technical responses, management plans, and pricing justifications. 
• Ensure all bid submissions are compliant with client requirements, company standards, and legal regulations. 
• Manage the end-to-end bid process, including creating timelines, assigning tasks, tracking progress, and ensuring on-time submission. 
• Facilitate review meetings with internal teams to ensure accuracy, completeness, and quality of all bid materials. 
• Conduct post-submission analysis to identify areas for improvement and best practices for future bids. 
• Stay informed about industry trends, competitor activities, and procurement best practices. 
• Participate in pre-bid conferences and clarification sessions as needed.

Bidding Specialist Work From Home

Key Responsibilities

<ul>
	<li>Quoting against network inquiries: Prepare, send out, and gather feedback against inquiries arriving from our network partners.
	<ul>
		<li>Basis of quotation: mainly CW and specially designated excel files, both LCL and FCL, mainly DAP destination quotations that could be set up from readily available ratelists, and communicated in written form in English.</li>
	</ul>
	</li>
	<li>Rate Card Creation: Build comprehensive rate cards in Excel based on specific client requests, focusing on various origin and destination port pairs.</li>
	<li>Margin Application: Accurately apply designated profit margins and pricing instructions provided by the Rate Card Manager to base rates.</li>
	<li>System Administration: Enter, update, and manage rate card data within the CargoWise TMS (Transportation Management System) and designated excel sheet</li>
	<li>Customer Communication: Serve as the primary point of contact for clients regarding rate card inquiries. Answer questions related to freight validity, shipping line details, and port-to-port routing. This is to be negotiated internally still, communication especially with Hungarial local clients might face language barriers.</li>
	<li>Internal Coordination: Collaborate seamlessly with the internal Sales and Operations teams.</li>
	<li>Quote Modification: Process client feedback (e.g., requests for rate reductions or route modifications), coordinate internally for approval, and update rate cards accordingly. See same as with customer communication.</li>
	<li>Operational Handover: Once a rate card receives a "green light" from the client, accurately transition the order to the Operational team for shipment execution.</li>
</ul>

Sales Support Specialist for Airfreight and Seafreight

About Us

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

 

Why work for Ylopo?

At Ylopo we offer team members:

<ul>
	<li>a commitment to personal development,</li>
	<li>guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,</li>
	<li>excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,</li>
	<li>team building events, team lunches/ happy hours, and other company wide events</li>
	<li>a supportive, caring environment dedicated to continuous learning and growth.</li>
</ul>

Ylopo LLC is an exciting, rapidly-growing and well-funded real estate technology startup headquartered in Santa Monica, CA with a growing team based in and around Manila. We help elite real estate teams &amp; brokerages grow their business, manage their team &amp; build their brand through our cutting edge technology platform.

The personal traits we value include: being outgoing and warm, a patient problem-solver, conscientious, articulate, quick thinking, and good-humored. The day-to-day work is a fluid mix of web management, responding to client questions and concerns, technical support, and client training.

 

Responsibilities

<ul>
	<li>Be the primary point of contact and build long-term relationships with English speaking clients onboarding their new website builds</li>
	<li>Help clients through email, phone, screen-share meetings.</li>
	<li>Building and maintaining strong, long-lasting customer relationships</li>
	<li>Delegating Tasks or Project to Team members</li>
	<li>Liaising with cross-functional internal teams including the customer service team and the website design project team to improve the entire customer experience</li>
	<li>Monitor and assess client’s sites to ensure that we provide high-quality products</li>
	<li>Gathering and refining specifications and requirements based on the needs of the client.</li>
	<li>Ensuring to set correct expectations, timely and successful delivery of our solutions according to client's needs and objectives</li>
	<li>Meeting required monthly KPIs set by management </li>
	<li>Will be reporting directly to US Branded Sites Manager</li>
</ul>

Branded Sites Project Manager

Monde Nissin Corporation has been giving Filipino consumers quality products and service for the past 45 years. The company has consistently been among the top corporations in the Philippines and is considered as one of the industry leaders in both noodles and biscuits product categories with well-loved Filipino brands such as Lucky Me! Instant Noodles, Nissin Wafer, Nissin Butter Coconut, Eggnog, Skyflakes and the like.

Monde Nissin's subsidiaries include Monde M.Y. San, manufacturer of iconic biscuit brands SkyFlakes and Fita; Monde Nissin Thailand; Monde Nissin Singapore, and Monde Nissin Australia, comprising the businesses Black Swan, Nudie, and Menora Foods.  

Get to know us more! Visit our website at www.mondenissin.com

Monde Nissin Corporation

<ul>
	<li>With Bachelor’s degree in engineering or any IT Related Courses</li>
	<li>With knowledge and experience on ITIL Method particularly on Incident Management</li>
	<li>At least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered.</li>
	<li>At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation.</li>
	<li>Knowledge and experience in the following are desired: ITIL Foundation, Windows and Linux Servers, VMWare, Virtualization, SAP, Network, Access and Monitoring Tools.</li>
	<li>3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.</li>
	<li>3 years of Cyber Security and Controls, IT audit, or equivalent experience.</li>
	<li>3 years’ experience managing IT Infrastructure environment.</li>
	<li>Strong customer orientated approach with a delivery bias.</li>
	<li>Experience working with third party service providers. 
	 </li>
</ul>

IT Infrastructure Systems Lead

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

The Contractual Bookkeeper will be handling various accounting tasks related to document organization, bookkeeping, and digital file management of the company. The individual will also be responsible for updating manual books and assisting with various financial tasks during the contractual engagement.

Key Responsibilities:

<ul>
	<li>Manage electronic files on cloud storage platforms like Google Drive, organizing them in a logical manner to facilitate easy retrieval and access for authorized personnel.</li>
	<li>Assist in tracking expenses and ensuring that all receipts and invoices are recorded appropriately for proper financial recordkeeping.</li>
	<li>Handles the updating of the manual books of accounts.</li>
	<li>Organize and maintain physical and electronic filing systems for financial documents, including invoices, receipts, and financial reports.</li>
	<li>Recording transactions in QBO. </li>
</ul>

Engagement Period: 4-6 months

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