PT. Karya Solusi Prima Sejahtera (KSPS) didirikan pada 25 November 2011 oleh Koperasi Karyawan PT. Aplikanusa Lintasarta (KOPKARLA), dan disahkan dengan Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No. AHU-00737.AH.01.01 
tahun 2012.

Sejak 1 Maret 2018, KSPS mulai akif beroperasi dengan jasa utamanya yaitu penyediaan jasa Sumber Daya Manusia (SDM) & Professional Services. Pada tahun 2019, KSPS mulai mengembangkan bidang usahanya yaitu dengan menjalankan bisnis Jasa Building Management dan Contact Center.

Sampai dengan saat ini KSPS sudah mengelola lebih dari 1.500 tenaga kerja dengan penempatan di berbagai kota di Indonesia.

KSPS

Mengelola data pelanggan

Melakukan survey dan analisa kebutuhan pelanggan

Memberikan informasi dan rekomendasi atas hasil analisa kebutuhan pelanggan

Mempertahankan dan meningkatkan hubungan informal dengan pelanggan

Melakukan koordinasi dengan pihak terkait dalam rangka pemenuhan kebutuhan pelanggan yang dikelolanya

Membuat laporan kegiatan penjualan

Melayani komplain / keluhan pelanggan dan memberikan solusinya

Mencapai target revenue yang telah ditetapkan

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Account Executive Mandarin Speaker

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

Under the esteemed banner of PT. Astra International Tbk, PT. Astra Digital Artha significantly contributes to Indonesia's digital payment sector through AstraPay. Our commitment is to enhance financial transactions by making them accessible, secure, and efficient, thereby promoting financial inclusion across the nation. As we handle millions of transactions daily, strategic oversight and meticulous planning are crucial to uphold and expand our economic impact.

The Head of Product Planning and Governance at AstraPay is a critical leadership role that combines product strategy, development, and Agile governance. This role requires a highly skilled leader with deep expertise in technology and product management to ensure all product processes align with strategic goals, regulatory requirements, and ISO certifications, working closely with Legal and Compliance teams. The individual will strategically guide product initiatives to meet current and future market demands, leveraging advanced analytics for data-driven decision-making. They will also promote Agile and software engineering best practices to improve workflow efficiency and product quality across teams.

<ul>
	<li>Lead the strategic consolidation and alignment of product plans across teams, ensuring all initiatives are coherent with broader business objectives and technological advancements.</li>
	<li>Employ a variety of analytics tools to monitor, analyze, and report on product development progress to stakeholders at all levels.</li>
	<li>Champion the Agile methodology across multiple teams, emphasizing the design of the organization to scale effectively through Agile practices.</li>
	<li>Lead the organization's Agile practices, ensuring that Agile principles, methodologies, and tools are consistently and effectively applied across teams.</li>
	<li>Ensure that agility is not only implemented but also continuously improved upon, assessing and implementing best practices as necessary.</li>
	<li>Cultivate an innovative atmosphere that encourages the application of cutting-edge technology, creative solutions, teamwork, and continuous skill and knowledge enhancement.</li>
	<li>Spearhead reviews and retrospectives, instituting a culture of regular feedback and iterative development.</li>
	<li>Provide ongoing mentorship and support to team members, nurturing their growth and development in both technical and soft skills.</li>
	<li>Communicate transparently and effectively with all stakeholders, ensuring alignment at every product phase.</li>
	<li>Use sharp business acumen and analytical skills to shape and steer the strategic objectives of the product and tech teams.</li>
	<li>Engage in strategic discussions with both product and non-product stakeholders, assuring clarity and congruence in objectives and strategies.</li>
	<li>Ensure that all product development processes and governance adhere to regulatory requirements and ISO certifications, in close collaboration with the Legal and Compliance departments.</li>
	<li>Oversee software development practices to ensure they meet industry standards for quality, security, and performance.</li>
	<li>Facilitate the integration of CI/CD practices and DevOps methodologies to boost operational efficiency and security.</li>
	<li>Collaborate with finance and technology departments to manage resources, ensuring optimal allocation for product development.</li>
	<li>Govern continuous learning and professional growth through Learning Management Systems, communities of practice, and coding dojos.</li>
	<li>Align product planning with overall corporate strategies and objectives through regular interactions with Corporate Planning and the Board of Directors.</li>
</ul>

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Account Executive Mandarin Speaker

Head of Product Planning and Governance