PT Satkomindo Mediyasa merupakan perusahaan penyedia solusi teknologi informasi dan komunikasi yang memiliki fokus pada layanan manpower IT profesional untuk mendukung kebutuhan operasional, pengembangan sistem, implementasi infrastruktur, hingga managed service di berbagai sektor industri. Didukung oleh tenaga ahli yang kompeten dan berpengalaman, Satkomindo menghadirkan layanan sumber daya IT yang adaptif, profesional, dan sesuai dengan kebutuhan bisnis pelanggan guna mendukung transformasi digital secara efektif dan berkelanjutan. Selain penyediaan tenaga kerja IT, Satkomindo juga memiliki kapabilitas dalam pengelolaan proyek teknologi, dukungan operasional 24/7, pengembangan aplikasi, integrasi sistem, serta layanan monitoring dan technical support. Dengan pengalaman dalam menangani berbagai kebutuhan enterprise dan institusi nasional, Satkomindo berkomitmen menjadi mitra strategis yang mampu menyediakan talenta IT berkualitas, mempercepat implementasi teknologi, serta mendukung peningkatan produktivitas dan efisiensi bisnis pelanggan.

PT. Satkomindo Mediyasa

<ul>
	<li>Melakukan assessment resiko atas setiap usulan perubahan di production layanan Wholesale Channel sehingga dapat ditentukan langkah-langkah mitigasi atas potensi resiko yang timbul.</li>
	<li>Menjalankan aktivitas proses deployment release/review terhadap master.</li>
	<li>Memastikan stabilitas layanan Wholesale Channel dengan melakukan analisis trend traffic akses layanan, utilisasi resource sistem dan melakukan tuning dan review efektivitasnya.</li>
	<li>Memberikan feedback ke tim project dalam desain pengembangan fungsi aplikasi Wholesale Channel terutama di sisi aspek operasional aplikasi.</li>
	<li>Merancang dan membangun sistem deteksi anomali serta sistem monitoring yang efektif, yang outputnya dapat digunakan sebagai feedback untuk meningkatkan kualitas dan kinerja layanan Wholesale Channel.</li>
	<li>Merancang dan membangun sistem otomasi aktivitas operasional berulang untuk meningkatkan efisiensi proses dan menekan potensi human error pada layanan Wholesale Channel.</li>
	<li>Merencanakan, mempersiapkan, menyusun strategi untuk menjaga kelangsungan layanan Wholesale Channel termasuk support aktivitas DR (disaster recovery) switch back aplikasi secara reguler.</li>
	<li>Mengkoordinasikan aktivitas teknis dengan semua stakeholder dalam menemukan solusi permanen atau workaround sementara atas problem yang terjadi di area production layanan Wholesale Channel.</li>
	<li>Menyusun dokumen root cause analysis atas setiap problem pada layanan Wholesale Channel.</li>
	<li>Melakukan komunikasi dengan supervisor operation support terkait aktivitas yang terjadi selama operational support.</li>
	<li>Melakukan komunikasi dengan Tim Vendor atau pengelola aplikasi selama aktivitas operational support.</li>
</ul>

IT Operasional Support Production

<ul>
	<li>Assess and evaluate the client's existing asset management processes, procedures, and data.</li>
	<li>Conduct asset management gap analysis and identify process improvement opportunities.</li>
	<li>Develop and improve asset management workflows, SOPs, and governance.</li>
	<li>Define asset classification, asset hierarchy, asset identification, and data standards.</li>
	<li>Provide methodology and guidance for physical asset verification, tagging, inventory, and reconciliation.</li>
	<li>Supervise and provide direction to the field team during asset inventory and verification activities.</li>
	<li>Validate and analyze asset data, including asset location, condition, ownership, status, and supporting documentation.</li>
	<li>Identify discrepancies between physical assets and existing asset records.</li>
	<li>Develop recommendations for asset lifecycle management, including acquisition, utilization, transfer, maintenance, and disposal.</li>
	<li>Recommend suitable asset management tools/system requirements and digitalization opportunities.</li>
	<li>Translate business and operational requirements into functional requirements for an Asset Management System.</li>
	<li>Prepare management reports, findings, gap analysis, and improvement recommendations.</li>
	<li>Act as the subject matter expert and main consultant for asset management throughout the project.</li>
</ul>

Asset Management Consultant – Project Based

PT. Stars Global Resources Indonesia (STGRI) is a holding company that serves as the parent organization for various business units operating across multiple strategic sectors. With a commitment to fostering sustainable growth, PT. STGRI manages and develops businesses in the fields of mining services, construction, logistics and heavy equipment spare parts supply, agriculture, livestock farming, catering services, and training and human resource development centers (training centers).

VISION :
To continuously adapt and grow, and create sustainable and innovative businesses that nurtures people, acts with purpose, and leads with a global vision that creates lasting impact

MISSION :
- To nurture and empower people as the heart of sustainable growth.
- To act with purpose and integrity in every collaboration and decision.
- To innovate boldly and adapt with resilience to change.
- To lead with a global vision and deliver meaningful impact beyond borders.
- To be a reliable and trusted partner, by upholding consistency, and quality in every service and product.

CORE VALUE :
“GREATT”
Global Minded : We think broadly and act globally.
Resilience : We are resilient to challenges and rise stronger
Excellence : We strive for excellence in everything we do
Agility : We are fast, adaptive, and ready to change
Trustworthy : We can be trusted because integrity is our foundation
Teamwork : We grow together through strong collaboration

PT Stars Global Resources Indonesia

<ul>
	<li>Menyiapkan dan mengolah makanan sesuai menu, standar resep, dan jadwal operasional catering.</li>
	<li>Memastikan kualitas, rasa, penyajian, dan porsi makanan sesuai standar perusahaan.</li>
	<li>Mengawasi proses persiapan bahan makanan serta memastikan penggunaan bahan baku secara efisien.</li>
	<li>Membimbing dan mengarahkan Cook dan Kitchen Helper dalam operasional dapur.</li>
	<li>Memastikan kebersihan area dapur, peralatan, dan penyimpanan bahan makanan sesuai standar hygiene dan sanitasi.</li>
	<li>Memastikan seluruh proses pengolahan makanan mematuhi standar Food Safety, HACCP, dan GMP.</li>
	<li>Berkoordinasi dengan Supervisor Catering terkait kebutuhan operasional dapur dan ketersediaan bahan baku.</li>
	<li>Membantu melakukan stock opname serta mengontrol penggunaan bahan makanan untuk meminimalkan waste.</li>
</ul>

Senior Cook

Impack Pratama – with its entrepreneurial spirit and commitment to enhancing people’s lifestyles with innovative products, has established itself as a leader in the Indonesian plastic building material industry.

Since the Company’s establishment in 1981, the management is consistently maintaining and pursuing its commitments towards ensuring a high level of customer satisfaction and its dedication to high quality products. These factors have been instrumental in shaping Impack’s corporate culture and in bringing about its proud record and achievements to date. To secure Impack’s position as a leading plastics building material company in the Asia Pacific Region, the management and staff are well-equipped with the necessary skill, entrepreneurial spirit and total commitments to implement and achieve their desired goals. Each of our subsidiaries and business divisions have bottom-line responsibility for their own businesses and operations, and operates in a synergistic manner towards a common goal. With a dynamic supported by an experienced management team, Impack is well-prepared to expand the production capacity of its core business units in the coming years. With its orientation towards the future, the company is poised to become the market leader in the Asia Pacific Region.

PT Impack Pratama Industri Tbk

<ul>
	<li>Support day-to-day legal activities.</li>
	<li>Assist in managing legal matters.</li>
	<li>Coordinate with external legal counsel, notaries, and relevant authorities.</li>
	<li>Maintain well-organized legal records and monitor the validity of licenses, agreements, and legal permits.</li>
	<li>Prepare documents related to regulatory requirements and corporate governance matters.</li>
	<li>Provide administrative and coordination support for legal matters across internal departments when needed.</li>
</ul>

Legal Senior Staff

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

Clinical Case Review Preparation

<ul>
	<li>Melakukan review awal dan menyusun ringkasan untuk kasus medis yang diajukan</li>
	<li>Mengidentifikasi isu klinis utama serta kesenjangannya</li>
</ul>

Evidence-Based Literatur Review

<ul>
	<li>Melakukan penelusuran ilmiah (clinical guidelines, systematic reviews)</li>
</ul>

Health Technology Assesment (HTA)

<ul>
	<li>Menerapkan prinsip Health Technology Assesment dalam review kasus untuk mencegah Fraud, Waste &amp; Abuse</li>
	<li>Melakukan telaah khusus pada terapi berbiaya tinggi, penggunaan obat atau tindakan di luar indikasi</li>
	<li>Menyusun laporan rutin aktivitas monitoring</li>
</ul>

Medical Advisor

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services.

PT Adi Data Informatika

<ul>
	<li>Minimal S1 dari jurusan Teknik Informatika, Sistem Informasi, Ilmu Komputer, Manajemen Informatika, Teknik Komputer, Data Science, Matematika, Statistika, atau jurusan terkait.</li>
	<li>Minimal IPK 3.00.</li>
	<li>Memiliki pengalaman minimal 1 tahun sebagai Technical Writer, khususnya pada proyek pengembangan dan implementasi inovasi digital/aplikasi.</li>
	<li>Lebih diutamakan memiliki pengalaman dalam proyek pengembangan aplikasi.</li>
	<li>Menguasai Microsoft Office dan Microsoft Visio.</li>
	<li>Memahami Unified Modeling Language (UML), seperti Use Case, DFD, dan diagram terkait.</li>
	<li>Memahami metodologi pengembangan aplikasi Waterfall dan/atau Agile.</li>
	<li>Memiliki kemampuan dalam menyusun dan merapikan dokumentasi proyek, paper/work paper, serta dokumentasi teknis dengan struktur yang jelas dan sistematis.</li>
	<li>Memiliki kemampuan komunikasi dan koordinasi yang baik dengan tim teknis maupun stakeholder.</li>
	<li>Detail-oriented, analytical thinking, dan mampu bekerja secara terstruktur.</li>
</ul>

Technical Writer

MixWork is the premier integrated workforce solutions platform that builds and manages high performing, professional remote teams for global brands. With decades of experience in HR and corporate advisory, we provide Employer of Record (EOR), Business Process Outsourcing (BPO), and Talent Sourcing services from our offices in Singapore and Jakarta. Scale rapidly and efficiently while we handle the compliance, payroll, and day-to-day people management that operational excellence requires.

MixWork Pte. Ltd

Copywriter

Location: Jakarta, Indonesia

Experience: 5+ years (Mid-Level)

Employment Type: Full-Time

Industry: Creative Agency / Marketing

 

About the Company

MixWork Information is the premier Singapore-based HR outsourcing partner specializing in strategic cross-border workforce solutions. We help international brands and global organizations build, manage, and scale skilled, dedicated, and top-tier offshore teams in Indonesia to accelerate their business growth. By joining us, professionals become part of a well-structured regional team, ensuring a seamless employment experience backed by full local legal compliance, comprehensive benefits, and dedicated HR support.

 

Job Summary

Our client is a business-led creative agency looking for a versatile Copywriter to support an active client portfolio, covering both brand-level writing and ongoing social content across accounts with different tones and needs. This role provides operational support to the client's core Singapore / International team. You will work from existing strategy, brand guidelines, and content direction to write conceptual, brand-level copy for some clients while producing straightforward, credible commercial and social copy for others.

 

Responsibilities

<ul>
	<li>Write brand-level deliverables including decks, campaign copy, website copy, and proposals.</li>
	<li>Write ongoing social content, including captions, post copy, and series/campaign copy.</li>
	<li>Execute against the strategy, brand guidelines, and content pillars set by our content strategist and account leads (this is not a self-directed strategy role).</li>
	<li>Adapt tone and format skillfully to cater to different clients and platforms.</li>
	<li>Deliver both one-off brand deliverables and recurring social batches on a reliable cadence.</li>
</ul>

Copywriter

Peepl is a HR Tech and AI workforce solutions company specializing in strategic workforce planning, talent intelligence, recruitment, and organizational transformation for enterprises and government organizations.

PT Aneka Search Indonesia (Peepl)

We’re Hiring: Senior 3D Animator! 
We build AI-powered tools that reshape how organisations understand and develop their people. The challenge? That’s not easy to explain. That’s where you come in. 
We’re looking for a Senior 3D Animator who turns abstract ideas into attractive visuals for product demos, brand campaigns, and event installations. 
What you’ll do 
• Create 3D animations for product explainers, pitch decks, social content, and live events. 
• Own the full pipeline. From concept, modeling, texturing, lighting, rendering, until delivery. 
• Collaborate with brand, product, and BD teams to translate strategy into visual storytelling. 
• Bring AI-assisted workflows into the creative process. Both speed and quality is important.

We would love to see your work, reels, client projects, personal experiments, etc. 

Apply now!

Senior 3D Animator

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Full WFO East Jakarta, Pulomas</li>
	<li>Conduct business requirement gathering and analysis with stakeholders</li>
	<li>Analyze and improve business processes through As-Is and To-Be process design.</li>
	<li>Propose innovative solutions and continuous improvement initiatives.</li>
	<li>Develop implementation strategies, SOPs, and success criteria for projects.</li>
	<li>Monitor and evaluate project performance, trials, and implementation outcomes.</li>
	<li>Create and manage project plans, timelines, and deliverables.</li>
	<li>Coordinate cross-functional stakeholders and facilitate project communications.</li>
	<li>Track project progress, identify risks, and ensure successful project execution.</li>
	<li>Prepare project reports and provide recommendations for business improvement.</li>
</ul>

Product Manager

<ul>
	<li>Pengembangan Kode: Menulis kode aplikasi yang efisien, rapi, dan mudah dikelola sesuai dengan standar perusahaan (keamanan dan performa). </li>
	<li>Jaminan Kualitas: Memastikan setiap fungsi berjalan lancar tanpa bug dan memenuhi kriteria yang ditentukan. </li>
	<li>Code Review &amp; Mentoring: Memeriksa kode rekan tim, serta membimbing anggota tim yang lebih junior terkait best practice dan standar penulisan kode. </li>
	<li>Kolaborasi Tim: Bekerja sama dengan System Analyst, tim QC, BA, dan UI/UX untuk memastikan proyek selesai tepat waktu. </li>
	<li>Inovasi: Mengimplementasikan perangkat berbasis AI untuk mempercepat proses pengembangan (SDLC). </li>
	<li>Pemeliharaan: Melakukan pembaruan (patching), memperbaiki bug, dan mendokumentasikan panduan penggunaan aplikasi. </li>
	<li>Dukungan Teknis: Jika diperlukan, membantu tim bisnis dalam proses Proof of Concept (POC) atau uji coba aplikasi. </li>
</ul>

Technical Lead

ALEPH PROFILE:

Hello, we noticed you taking a peek.

It all started on a stormy day in May 2006. There was rain, there was thunder, there was lightning, and there was Aleph.

Aleph is a striking group of craftsmen specialised in strategy, design and technology. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients. Bold clients who see the future of user-centric experience and engage Aleph as their rocket fuel.

ALEPH CULTURE:

We’ve grown from a garage operation to a staff strength of 300 and growing across Singapore, Indonesia, Malaysia, Vietnam and Thailand; but we still maintain a boutique company feel and culture within each local market. This is what bonds us and yet frees us enough to apply our unique talents, to deliver functional and flexible solutions, to dream big and to make it happen within this part of the world.

First discovered in 2006 the Alephian is a rare species. As a highly collaborative species, the Alephian loves to gather together and exercise great creativity to accomplish large difficult projects for its counter part in the natural hierarchy: “the client”.

The Alephian’s natural habitat is in the mobile and internet space where its nimble fingers and outstanding control of Wacom pens creates beautiful websites, apps, and campaigns.

A peculiar characteristic is the Alephian ability to communicate relevant information consistently. This is highlighted by a Friday morning tradition where they gather around food and exchange knowledge. This appears to be an effort to become a better group of species.

When not at work, Alephians can be found enjoying Southeast Asia’s beautiful resorts and beaches, planning a theme party or cycling together. And if you ever walk by, put your hand up. Alephians love giving high fives.

Aleph Labs

At Aleph, we design human-centered digital solutions by combining strategy, technology, and creativity. We work closely with clients, treating their business as our own, to align on goals and drive strategic initiatives through research, data, and insights to solve business challenges.

Currently, we are pushing initiatives across the organization to provide strategic advisory on the following topics:

<ul>
	<li>User Experience: Strategize App or Web experiences that best fit and build the user mental model, and ensure its desirability (pleasant to use), viability (meet business objectives), and feasibility (can be executed).</li>
	<li>Customer Experience: Redesign customer experiences and journey maps, leverage customer behavior data and insights to create transformative digital interfaces.</li>
	<li>Product Development &amp; Management: Transform ideas into market-fit products that meet both user needs and business objectives, while guiding the entire product lifecycle—from concept to optimization.</li>
	<li>Growth &amp; Experimentation: Use data-driven strategies and experimentation to expand customer base, increase loyalty, and maximize lifetime value.</li>
	<li>Performance Evaluation &amp; Optimization: Analyze and forecast product KPIs, deliver actionable recommendations to drive growth, improve user engagement, and optimize overall performance.</li>
</ul>

As a Strategist, you will play a pivotal role in pushing new initiatives, with responsibilities including:

<ul>
	<li>Collaborating with Designers, Researchers, and Engineers to drive strategic initiatives and guide project direction in partnership with Project Leads.</li>
	<li>Collaborating with clients to understand their context, challenges, and business goals to sharpen our focus scope.</li>
	<li>Spearheading the team to conduct in-depth research and data analysis to uncover insights and solutions tailored to client challenges.</li>
	<li>Experimenting with new approaches and discovering best practices for effective problem-solving.</li>
	<li>Presenting discovered opportunities and solutions to our clients, engaging audiences from the working team to senior leadership.</li>
</ul>

Your Growth Opportunities 
As part of this role, you’ll have the chance to:

<ul>
	<li>Drive your own initiative, sharpen your leadership skills, and shape the project team direction, with the guidance of senior Strategists for advisory and consultation.</li>
	<li>Explore opportunities to provide strategic advisory on various topics, including but not limited to:
	<ul>
		<li>Digital Transformation &amp; Strategy: Redefine the role of digital in client's business and accelerate their transformation efforts.</li>
		<li>Business Projection &amp; Analysis: Project business outcomes, identify risks, and engage with senior management to discuss strategic pivots and implications.</li>
		<li>Market Positioning: Identify market opportunities, refine brand positioning to increase visibility and strengthen competitive advantage.</li>
		<li>Go-to-Market: Craft strategies to launch products and services to the right audience at the right time, from market positioning, messaging, and distribution channel selection.</li>
		<li>Digital Marketing &amp; Personalization: Optimize digital marketing programs across all channels, utilize analytics and precision targeting to create personalized one-to-one campaigns and journeys.</li>
		<li>New Ways of Working: Enable organisational changes and help clients transform into digital enterprises that scale effectively.</li>
		<li>Technology Assessment &amp; Improvements: Assess client’s digital system, technology architecture, SDLC process and methodologies to discover area of improvements for better reliability, security, and scalability</li>
	</ul>
	</li>
</ul>

Strategist

At Gositus, we go beyond building websites. We create digital ecosystems that drive business growth. 

Gositus is a full-service digital agency by PT Go Online Solusi, specializing in: 
- Website design and development
- Ecommerce
- Mobile apps
- AI transformation & ERP solutions
- Digital marketing 

With 16+ years of industry experience, we create SEO/GEO-driven websites, scalable systems, and data-powered marketing strategies designed to increase visibility, engagement, and conversions.

By combining creativity, technical expertise, and AI-driven innovation, we help brands transform ideas into impactful digital products that perform. 

Since 2010, businesses have trusted Gositus to deliver solutions that are modern, reliable, and built for growth.

Gositus

We're hiring an Ads Specialist to run high-performing campaigns and turn data into business growth.

📍 Pluit, Jakarta Utara (On-site) | 🕘 Full-Time 
 
Responsibilities

<ul>
	<li>Plan, run &amp; optimize ads across Google, Meta, LinkedIn &amp; TikTok</li>
	<li>Research keywords, audiences &amp; competitors to shape strategy</li>
	<li>Manage campaign structure, targeting, bidding &amp; budgets</li>
	<li>Partner with design/content on ad creatives &amp; landing pages</li>
	<li>Improve CTR, CPC, CPL, ROAS &amp; conversion rate</li>
	<li>Generate qualified leads for Sales &amp; BD</li>
	<li>A/B test copy, creatives &amp; landing pages</li>
	<li>Track via GA4, GTM &amp; Meta Pixel; deliver weekly/monthly reports with insights</li>
	<li>Use AI tools to automate reporting, ad copy testing &amp; campaign analysis</li>
	<li>Stay current on platform updates &amp; trends</li>
</ul>

Digital Ads Specialist

AICines is four products in one: a streaming platform, an AI-powered social creation app, an AI creative studio where anyone can generate finished video from a prompt, and a film production house working with Hollywood studios on original content.

We build the generation, rendering and delivery systems that turn a prompt into a finished film. The problems are hard, the surface area is large, and the work ships to creators directly.

Our team is fully remote and globally distributed. We hire across engineering, AI/ML, data, marketing, customer support, and operations — and we work with people at every stage, from students and recent graduates through to senior specialists. Progression here is based on impact rather than tenure.

AICines Inc

AICines is scaling a creator economy platform across web, Android, and iOS. We're looking for a Business Analytics intern to help translate product and growth data into decisions.

 

1. Analyse product usage and business metrics across the platform

2. Support pricing, monetization, and growth experiments with data

3. Prepare reports and recommendations for leadership review

4. Partner with product and growth teams to prioritize initiatives

Business Analytics

<ul>
	<li>Bertanggung jawab untuk:</li>
	<li>Menerima komplain transaksi yang disampaikan oleh User.</li>
	<li>Melakukan analisa terhadap problem yang diterima dan menyampaikan solusi kepada User.</li>
	<li>Melakukan action workaround jika diperlukan untuk solusi yang diberikan sesuai dengan kewenangan APS dan prosedur yang berlaku di BNI.</li>
	<li>Mengadministrasikan yang diterima dan mekanisme how to solusi ke dalam dokumen report.</li>
	<li>Melakukan komunikasi dengan supervisor complaint handling terkait permasalahan yang terjadi selama aktivitas complaint handling, perbaikan data rekonsiliasi dan pemenuhan kebutuhan lain terkait aplikasi dari nasabah.</li>
	<li>Melakukan komunikasi dengan Tim Application Support untuk permasalahan teknis yang terjadi selama aktivitas complaint handling, perbaikan data rekonsiliasi dan pemenuhan kebutuhan lain terkait aplikasi dari nasabah.</li>
	<li>Untuk penanggung jawab shift (middle), selain terlibat dalam aktivitas complaint handling, juga bertanggung jawab terhadap hal sbb:</li>
	<li>Pengaturan jadwal shift.</li>
	<li>Koordinasi aktivitas layanan tim complaint handling.</li>
	<li>Melakukan komunikasi dengan supervisor APS terkait aktivitas tim dan permasalahan yang terjadi selama aktivitas complaint handling.</li>
</ul>

IT Operasional Complaint Handling

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Monitor the company's cybersecurity operations and network infrastructure on a regular basis using security tools and platforms such as SIEM, NDR, XDR, WAF, Firewall, and other security monitoring solutions.</li>
	<li>Analyze, investigate, report, and respond to cybersecurity incidents in accordance with established incident response procedures.</li>
	<li>Manage, configure, and monitor network security infrastructure to ensure security, availability, and optimal performance.</li>
	<li>Implement and maintain network security policies and controls based on applicable industry standards and frameworks, such as ISO 27001, NIST, and other relevant standards.</li>
	<li>Provide technical support for IT security audits, risk assessments, and compliance implementation.</li>
	<li>Collaborate with internal teams, vendors, and third-party partners to develop, improve, and maintain cybersecurity systems and network infrastructure.</li>
	<li>Perform other cybersecurity, network security, and infrastructure-related tasks as required.</li>
</ul>

Kalibrr Job Search

Featured Jobs

Remote Jobs

Hybrid

Fresh Grads

All Jobs

New Jobs

Internship and Junior Level Jobs

High Paying Jobs

IT and Software

Sales and Marketing

Accounting and Finance

Senior Level Jobs