Established in 2016, WAKAKA Group continues to grow and innovate in Indonesia’s F&B industry. Since 2020, it has launched 5 brands with 6+ branches. With unique concepts, high-quality ingredients, and excellent service, WAKAKA Group is committed to delivering a memorable culinary experience across generations.
Vision
WAKAKA Group has a vision to become the best group of companies in the culinary industry by continuously innovating to create memorable experiences for consumers.
Mission
1.⁠ ⁠Creating innovative concepts in the F&B and introduction of a unique lifestyle.
2.⁠ ⁠Provide the highest quality products and develop all employees to the maximum to become the best talents in the F&B.

WAKAKA Group

Melayani Customer dengan baik

Taking Order dan Input POS

Menyambut dan membuat data base dengan tamu

Melakukan clean up Meja setelah customer selesai

menjaga kebersihan meja,

memberikan rekomendasi menu,

memastikan kepuasan pelanggan,

menangani komplain dengan ramah sesuai standar operasional

Waiter

Kebersihan dan Sanitasi (Hygiene): Membersihkan peralatan dapur, area kerja, kompor, dan menjaga kebersihan lingkungan dapur (deep cleaning).

Mencuci, memotong, meracik, dan menata bahan makanan (sayur, daging, bumbu) sebelum jam operasional dimulai.

Memasak (Cooking): Mengolah bahan makanan dengan berbagai teknik seperti menggoreng, memanggang, membakar, atau merebus sesuai pesanan.

Pengendalian Kualitas (Quality Control):

 Memastikan rasa, presentasi (plating), dan porsi makanan sesuai dengan standar operasional prosedur (SOP) restoran

.

Assistant Cook

Handling Complaint (Penanganan Keluhan): Menangani komplain tamu dengan cepat, efektif, dan solutif agar pelanggan tetap puas.

Manajemen Reservasi &amp; VIP: Mengelola daftar reservasi, terutama untuk tamu VIP atau acara khusus, serta menyiapkan kebutuhan mereka.

Membangun Loyalitas: Mengenali preferensi tamu reguler dan meningkatkan penjualan (upselling) dengan menawarkan promosi atau keanggotaan.

Follow-up: Memastikan umpan balik dari pelanggan tercatat sebagai bahan evaluasi manajemen. 

Menyambut dan Melayani Tamu: Menyapa tamu dengan ramah, mengantar ke meja, dan memberikan informasi menu atau fasilitas restoran.

Customer Intimacy (Pendekatan Pelanggan): Berinteraksi langsung dari meja ke meja untuk menanyakan kepuasan terhadap makanan, pelayanan, dan kebersihan

.

Greeter

Preparing the Editorial Plan for our brand’s content

Creating content according to brand’s guideline

Distributing task to the production team

Supervising content making and output

Familiar with Social Media such as Instagram, TikTok, Facebook, etc.

Strategy &amp; Research: Develop content strategies based on trend research, search intent, and audience insights.

Platform Management: Manage and update company social media channels and websites.

Analysis &amp; Optimization: Measure the performance of content (traffic, engagement) to improve future strategies.

Collaboration: Work with marketing teams to align content with overall brand goals and campaigns.

Content Creation: Produce, write, and edit high-quality content, including blog posts, articles, social media updates, and marketing copy.

Multimedia Production: Create videos, infographics, podcasts, and photographs to drive audience engagement

Content Creator

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Are you detail-oriented, analytical, and ready to make an impact in the travel industry? 
Join our team as a Dynamic Inventory Loader, where your skills will support our Land Load department and ensure seamless management of hotel rooms, tours, cruises, and transfer availability. If you're organized, self-motivated, and thrive on precision, this role is perfect for you!

Key Responsibilities:

<ul>
	<li>Data Management: You will load and amend hotel contracts in HotelHub, and manage contracts for cars, transfers, tours, and cruises in Travelbox as per client requirements.</li>
	<li>Availability Updates: You will oversee and update the availability of hotel rooms, tours, cruises, and transfers using Salesforce based on client requests.</li>
	<li>Quality Assurance: You will conduct cross-QC checks on loaded or amended contracts to ensure accuracy and compliance.</li>
	<li>Issue Resolution: You will assist in investigating and resolving discrepancies to maintain seamless operations.</li>
</ul>

Hotel Contract Load

PT Kualitas Tekhnologi Asia (Qualitas) was founded in 2012 with the intention to assist companies in utilizing the right information technology. Started from a small team, Qualitas was delivering one project continued with other projects and the company was growing along with more trust we gain from our customers. We are partnering with the best solution available in the market: ERP, Business Intelligence, Supply Chain Optimization, and Education Solution. We also developed our own mobile solutions and games applications to complement those established solutions. To move toward our company vision ‘to be the most innovative IT and business solution provider in South East Asia’, now we have offices in Indonesia (Jakarta & Surabaya), Singapore, and Malaysia.

PT Kualitas Tekhnologi Asia

Membangun dan memelihara hubungan dengan calon dan klien

Membangun peluang jangka panjang dan hubungan strategis

Mencari mitra strategis dan memasuki pasar baru

Berinteraksi dengan asosiasi industri untuk mendukung pengembangan proyek berskala besar

Menganalisis pasar dan menetapkan keunggulan kompetitif

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Waiter

Assistant Cook

Greeter

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Hotel Contract Load

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