Our History PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better. 1994 Establishment as a PC distributor 1996- 1999 Beginning of network and system integration business, Clients: 20 2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60, 2009 Beginning of data driven solution era, Clients: 140 2011 Virtual Desktop Infrastructure 2013 - 2014 Security Analytics and Contact Center, Clients: 250 2016 Big Data Analytics and API Gateway, Clients: 500 2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+ Why Mastersystem Infotama Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need. Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing. Awards & Recognitions Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year Mastersystem Infotama - 2018 Redhat Ready Partner of the Year Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award Mastersystem Infotama - 2017 Cisco Partner of the Year Mastersystem Infotama - 2017 Microsoft Country Partner of the Year Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS Our Vision, Mission & Value Vision To be Indonesia leader in ICT industry. Mission Bring value to all the stakeholders. Empowering business with innovative technologies, solutions and services. Our Core Value E excellence T teamwork H honesty I innovation C competence

PT Mastersystem Infotama

<ul>
	<li>Supports the presales process for Cloud &amp; Security Solution, especialy for Backup Solution</li>
	<li>Work closely with the Sales team in articulating solutions to customer</li>
	<li>Work closely with the Delivery team in providing pre-project scope of work, to size for professional services</li>
	<li>Gather the Business and technical requirement and develop cost effective solution for the customer</li>
	<li>Develop proposal documentation, pricing, and statements of work for customers</li>
	<li>Learn other digital technologies, from a high level, that may enhance the customer’s experience</li>
	<li>Obtain and maintain certifications for the different product lines available</li>
</ul>

Presales Engineer

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Responsibilities

<ul>
	<li>Collaborate with cross-functional teams to understand project requirements and goals</li>
	<li>Align each user requirement with existing process and give value added to them</li>
	<li>Deliver business process specification for each user requirements on application development which already consider cost benefit factors in its implementation</li>
	<li>Lead a team of developers, providing technical guidance, mentoring, and support.</li>
	<li>Participate in the design and architecture of software solutions.</li>
	<li>Write clean, maintainable, and efficient code while adhering to coding standards.</li>
	<li>Take ownership of technical challenges and problem</li>
	<li>Perform code reviews and provide constructive feedback to team members.</li>
	<li>Ensure project timelines and deliverables are met.</li>
</ul>

IT Business Analyst

Job Desc :

<ul>
	<li>Review and analyze business functional specification from Business Process Analysts and translate it into BI solution.</li>
	<li>Design and develop BI application according to technical guidance from BI Architects.</li>
	<li>Provide support to Testers during testing period and assists production team to deploy the solution.</li>
	<li>Assists production team in troubleshooting, and performance tuning.</li>
	<li>Prepare any documents related to the solution such as technical specification design, deployment guidance, etc.</li>
</ul>

Business Intelligence Developer

<ul>
	<li>Conduct production support, both for managing application performance and managing application environment.</li>
	<li>Ensure support service performance to meet the defined targets.</li>
	<li>Communicate with requestor and/or incident reporter in all served Division/Business Units.</li>
	<li>Provide change impact analysis input for any new change request</li>
</ul>

SAP Consultant

NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

<ul>
	<li>Translate business needs to technical specifications</li>
	<li>Design, build and deploy BI solutions (e.g. reporting tools)</li>
	<li>Conduct unit testing and troubleshooting</li>
	<li>Evaluate and improve existing BI systems</li>
	<li>Collaborate with teams to integrate systems</li>
	<li>Develop and execute database queries and conduct analyses</li>
	<li>Create visualizations and reports for requested projects</li>
	<li>Develop and update technical documentation</li>
</ul>

BI Developer

<ul>
	<li>Generate Low Level and High-Level Design of Network Infrastructure.</li>
	<li>Perform to install, configure and testing devices of Project Implementation</li>
	<li>Perform to troubleshoot technical issue in Project.</li>
	<li>Act as a Technical Leader in Project Implementation.</li>
</ul>

Network Engineer

<ul>
	<li>Troubleshooting and maintenance of all above mentioned Microsoft Enterprise level products</li>
	<li>Knowledge and troubleshooting capability with multiple high availability solutions</li>
	<li>Continuous proactive maintenance, auditing, and monitoring of our customers Microsoft environments</li>
	<li>Working with other infrastructure teams as well as non-infrastructure teams throughout organization on tasks</li>
	<li>Implementing server hardening/security best practices</li>
	<li>Server performance/capacity planning</li>
	<li>Troubleshooting supported end user application server issues</li>
	<li>Responsible for maintaining supported customer applications that may require modifications to work in a client server environment</li>
	<li>Responsible for all tuning, monitoring and performance recommendations of the Microsoft systems</li>
	<li>Thorough environment documentation</li>
</ul>

Microsoft Engineer

Sebagai Customer Engineer di Astragraphia akan memberikan dukungan layanan purna jual untuk produk Astragraphia. Anda juga berperan penting dalam menyelesaikan masalah yang dihadapi pelanggan terkait produk ini, memastikan mesin dapat beroperasi dengan optimal. Dengan kemampuan teknis dan keahlian komunikasi, Anda akan melakukan kunjungan ke lokasi pelanggan untuk mengatasi kendala yang terjadi, menjaga kepuasan pelanggan dan memperkuat hubungan jangka panjang.

Customer Engineer

<ul>
	<li>Write clean, secure, test driven, easily maintanable and modular codes.</li>
	<li>Identify bottenecks and bugs, and give solutions to these problems.</li>
	<li>Participating in project planning with other teams (both internal and external).</li>
</ul>

Developer (.Net/Java/ReactJs)

<ul>
	<li>Responsible for the performance tuning, integrity and security of a database.</li>
	<li>Manage server installation, maintenance, installation, and troubleshooting</li>
	<li>Design backup processes for server and associated data.</li>
	<li>Create accounts for all users and assign security levels.</li>
	<li>Manage database migration and upgrade</li>
</ul>

Database Administrator

Job Descriptions (Cloud Ops Lead) 
- Oversee and manage AWS cloud infrastructure, ensuring it meets the requirements for availability, performance, security, and cost-efficiency. 
- Create weekly and monthly report to be presented to management 
- Continously Analyze and optimize the performance of the of the cloud infrastructure 
- Providing technical guidance and leadership on cloud-related activities 
- Monitor cloud environments using AWS CloudWatch, CloudTrail, and other monitoring tools. 
- Implement alerting, logging, and auditing mechanisms to ensure high service uptime. 
- Maintain up-to-date documentation for cloud configurations, incident reports, and operational procedures. Regularly report on system performance, uptime, and other KPIs. 
- Collaborate with engineering teams to do root cause analysis and implement permanent fixes.

Job Description (L2) 
- Provide level 2 technical support for AWS environments, including services like EC2, S3, RDS, VPC, Lambda, and CloudFormation. Resolve complex technical issues escalated from the L1 support team. 
- Respond to and resolve AWS-related incidents and service requests that are escalated from Level 1 support. Perform root cause analysis and implement fixes to prevent recurrence. 
- Monitor AWS environments for performance, availability, and security using AWS CloudWatch, CloudTrail, and other monitoring tools. Implement solutions for performance improvements and cost optimization. 
- Help automate cloud infrastructure provisioning and management using Infrastructure as Code (IaC) tools like AWS CloudFormation, Terraform, or Ansible. 
- Assist in maintaining AWS security best practices, ensuring compliance with security standards, and supporting activities related to auditing, monitoring, and vulnerability management. 
- Manage and ensure the availability and integrity of backups, using services like AWS Backup, EBS snapshots, and RDS backups. Assist in disaster recovery planning and execution. 
- Create and maintain technical documentation for AWS environments, troubleshooting guides, and standard operating procedures. Share knowledge with junior team members and L1 support engineers. 
- Assist in planning and executing changes to AWS environments, ensuring minimal downtime and smooth releases. 
- Contribute to the continuous improvement of operations processes, troubleshooting workflows, and AWS best practices.

AWS Cloud Engineer

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

Sebagai Business Consultant di Astragraphia, Anda menjadi penghubung perusahaan dalam menjalin hubungan dengan pelanggan dan mengembangkan solusi terbaik untuk membantu mencapai tujuan bisnis. Seorang Business Consultant juga menjadi mitra strategis bagi pelanggan dalam mengelola dan mengoptimalkan kebutuhan pengelolaan dokumen mereka

Business Consultant Astragraphia

<ol>
	<li>Menjalankan proses pembelian sesuai dengan SOP yang berlaku </li>
	<li>Melakukan proses negosiasi harga &amp; payment terms sesuai spesifikasi yang dibutuhkan </li>
	<li>Bekerja sama dalam tim </li>
	<li>Menjalankan penilaian supplier sesuai dengan standar yang telah ditentukan </li>
	<li>Melakukan penyimpanan dokumen</li>
</ol>

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