Emerson is a global leader in automation technology and software. We help customers in critical industries, like energy, chemicals, power and renewables, life sciences, and factory automation, operate more sustainably while improving productivity, energy security, and reliability.

At Emerson, you'll join a talented, dedicated team of motivated professionals who share a collective passion for progress and excellence. We offer equitable opportunities, celebrate diversity, and confidently embrace challenges to make a global impact.

Put your passion into action. Find a career path that matches your aspirations, and we'll provide the tools and resources to help you every step of the way.

Emerson Electric (Asia) Limited

In This Role, Your Responsibilities Will Be:

Design, develop, and maintain Oracle EBS R12 customizations across financial modules (AP, AR, GL, INV, Fixed Assets) and service modules (Depot Repair, TeleService, Order Management, WIP, BOM, CRM Foundations).

Write robust, well-documented PL/SQL code, including packages, procedures, functions, triggers, bulk collect operations, and dynamic SQL, following Emerson coding standards and best practices.

Build and maintain Oracle Forms (6i/10g) and Oracle Reports to support business process requirements across multiple teams.

Register and manage Concurrent Programs, parameter sets, and request sets within the Concurrent Manager; debug failed concurrent requests and resolve scheduling conflicts.

Design and implement Oracle Workflow and AME (Approvals Management Engine) configurations for business process automation.

Support and extend EBS module integrations across Depot Repair, TeleService, Order Management, Education Services Administration, and other business-critical applications.

Expose EBS data to web applications through Oracle REST Data Services (ORDS) and REST APIs, enabling cross-team data sharing across Customer Service, Product Intelligence, and Learning Platform systems.

Debug production issues, tune SQL and PL/SQL performance using execution plan analysis and index optimization and continuously improve application scalability.

Manage competing priorities across teams as a shared resource, communicating proactively on delivery timelines, dependencies, and risks.

Conduct code reviews, participate in agile ceremonies, and contribute to technical design discussions.

Who You Are:

You ask the right questions to accurately analyze situations and uncover root causes to difficult problems. You act with a clear sense of ownership and take personal responsibility for decisions, actions, and failures. You partner with others to get work done and create teamwork that allows the organization to achieve shared objectives. You learn quickly when facing new situations and take on the challenge of unfamiliar tasks. You balance multiple demands from different stakeholders without losing focus or quality.

Our Culture &amp; Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

Oracle EBS Developer

In This Role, Your Responsibilities Will Be:

Build and maintain full-stack web applications using React.js (frontend) and Node.js with Express.js or NestJS (backend), delivering mobile-friendly experiences for Emerson's custom enterprise tools.

Implement Progressive Web App (PWA) capabilities, including service workers, web app manifests, offline-first caching strategies, push notifications, and installability, ensuring reliable performance across devices and network conditions.

Build and maintain RESTful APIs in Node.js that serve both web and mobile-optimized clients, design endpoints with mobile payload efficiency and performance in mind.

Design and maintain MongoDB collections, schemas, and queries supporting custom application data models, while applying NoSQL data modeling best practices.

Build reusable React components with state management (Redux or Context API), responsive layouts, and touch-friendly interactions suited for mobile and tablet users.

Integrate frontend applications with REST APIs and third-party enterprise services, including API authentication, error states, and offline fallback.

Apply the full SDLC across the Mobile Apps Program area, including design, development, testing, deployment, and production support.

Debug and troubleshoot issues across Node.js, MongoDB, and React/PWA layers, identify root causes, and implement durable fixes.

Participate actively in code reviews and Agile ceremonies, and collaborate with Product Owners, System Analysts, and QA to deliver high-quality solutions on time.

 

Who You Are:

You readily take on new challenges and display a can-do attitude in good and difficult times. You act with a clear sense of ownership and take personal responsibility for decisions, actions, and failures. You effectively communicate in various settings and provide timely, helpful information to individuals across the organization. You partner with others to get work done and create teamwork that allows the organization to achieve shared objectives. You are curious and eager to learn, and you seek feedback, grow from it, and continuously improve your craft.

Application Developer

Anchored by vast landholdings, financial strength, strategic alliances, and supported by world-renowned consultants, Greenfield Development Corporation is one of the Philippines’s most diversified real estate companies, rapidly expanding through aggressive developments in industrial, commercial, residential, recreational and infrastructure projects.

Greenfield Development Corporation

<ul>
	<li>Supervise and conduct financial, operational, and compliance audits per annual plan or special requests.</li>
	<li>Develop audit programs, planning materials, and perform full audit test procedures.</li>
	<li>Prepare and communicate audit findings, reports, recommendations, and monitor resolution of issues.</li>
	<li>Perform regular fieldwork at Sta. Rosa office as part of audit plan.</li>
	<li>Provide consulting services: monitor compliance, review policies, suggest improvements, and conduct special studies.</li>
	<li>Lead other audit activities to strengthen internal controls, risk management, and support department objectives.</li>
</ul>

Internal Audit Officer

<ul>
	<li>Generate a timely and accurate accounting schedules, financial statements, and financial reports for company projects.</li>
	<li>Provide support to the business units by ensuring accurate and timely recording of financial transactions, monitoring performance versus revenue budget.</li>
	<li>Responsible for checking and reviewing accounting entries and documents to ensure the timely and accurate recording of a project's transactions.</li>
</ul>

Financial Analyst

Greenfield Marketers One is a subsidiary of Greenfield Development Corporation that exclusively handles all real estate properties such as Residential Subdivisions, Condominium Units, Commercial &amp; Industrial. 

One of the country’s most diversified real estate companies, Greenfield Development Corporation is rapidly expanding through aggressive development in the areas of industrial, commercial, residential, recreational and infrastructure projects. 

With its 50-year history of stability, reliability and relentless pursuit for excellence, Greenfield Development Corporation, through the numerous peaks and troughs of the property business cycle, has stood firmly on solid ground. Anchored by vast landholdings, financial strength, strategic alliances and supported by world-renowned consultants and a dedicated team of professional managers and associates, Greenfield has provided the foundation for some of the Philippines’ most innovative projects: Ayala Greenfield Estates, Greenfield City Sta. Rosa, Pavilion (formerly Edsa Central), Greenfield District Mandaluyong, EDSA Metro Rail Transit3, Edsa Central Station, Paseo de Sta. Rosa, Greenfield AutoPark, Sta. Rosa Country Market, Lexington Garden Village, Hillsborough, Manila Southwoods and San Antonio Heights.  

As Greenfield continues to grow and develop its land-holdings, its commitment remains: to leave the land nurtured by its principals as a legacy for future generations. Greenfield recognizes itself as stewards of these tracts of land and is committed to turning these precious resources into vibrant, living communities that will be "ours for generations".

Greenfield Marketers One

About Us

Greenfield Marketers One is a rapidly expanding subsidiary of Greenfield Development Corporation, a key player in the real estate development market in the Philippines for the past 50 years. Since inception, we have been growing our teams in both Mandaluyong and Santa Rosa, Laguna.

At our core, we go above and beyond to celebrate our agents. We believe in recognizing, supporting, and empowering them to thrive in a sense of professional fulfillment.

 

As HR Sales Trainer, you are expected to:

<ul>
	<li>Collaborate with the HR team to assess the training needs of the sales team and develop relevant training programs.</li>
	<li>Design and lead training sessions on key HR topics for the sales team.</li>
	<li>Develop training materials such as presentations, handouts, e-learning modules, etc.</li>
	<li>Continuously monitor and evaluate the performance and development of the sales team to identify training opportunities and areas for improvement.</li>
	<li>Serve as a subject matter expert on HR-related matters, providing guidance and support to the sales team as needed.</li>
</ul>

Presentation Skills

Program Evaluation

Training Facilitation

Sales and Marketing Knowledge

Interpersonal Skills

Communication Skills

HR Sales Trainer

About Us

Greenfield Marketers One is a fast-growing subsidiary of Greenfield Development Corporation—one of the leading real estate developers in the Philippines with over 50 years of experience in residential, commercial, and industrial projects.

We’re expanding our teams in Mandaluyong and Santa Rosa, Laguna, and we’re looking for driven individuals to join us as Broker Relations Specialists.

 

What You’ll Do

As a Broker Relations Specialist, you’ll be the bridge between our real estate licensed brokers and internal teams. Your main goal is to recruit, train, and support them so they can thrive—and close deals more effectively.

<ul>
	<li>Recruit and Prospect: Build a broker database through research, outreach, and setting appointments.</li>
	<li>Provide Support: Handle broker inquiries, assist with documentation, and streamline internal communication.</li>
	<li>Coordinate Sales Activities: Sync brokers with the sales team to manage meetings, contracts, and follow-ups.</li>
	<li>Train and Develop: Conduct sessions to update brokers on industry trends and Greenfield projects.</li>
</ul>

 

Who We’re Looking For

<ul>
	<li>Graduate of a 4-year college course</li>
	<li>Strong communication skills, both written and spoken</li>
	<li>Professional, reliable, and passionate about building strong relationships</li>
	<li>Experience in sales, marketing, customer service, or team management.</li>
	<li>Registered Real Estate Salesperson under the real estate board and Licensed Real Estate Broker are a plus!</li>
</ul>

 

Why Join Us?

Earn More: Stop settling for just a salary. Get a ₱23,000 – ₱35,000 monthly allowance plus a 0.25% commission on every sale—earning you more than ₱20,000 per deal.

With uncapped earnings and additional monthly, quarterly, and annual bonuses, your paycheck is limited only by your hard work!

Top-Tier Training: No experience? No problem. Our leaders started exactly where you are and are dedicated to your success. You’ll receive hands-on training to build your real estate expertise and sales skills from the ground up.

We don’t just offer a job—we provide a long-term career path with mentors invested in your professional growth.

Career Growth: We promote from within and invest in your success. Whether you’re a fresh graduate or a career shifter, we provide the roadmap to help you level up.

How we invest in you:

<ul>
	<li>Network Building: We help you connect with the right high-value clients.</li>
	<li>Sales Boosting: Direct support to help you close deals faster.</li>
	<li>Professional Marketing: High-quality materials to build your expert credibility.</li>
	<li>Team Culture: Join a supportive, inclusive team where you’re valued for who you are—not just what you produce. We foster a positive environment that encourages collaboration, personal growth, and mutual respect.</li>
	<li>Client Tripping &amp; Social Media Support: We provide service vehicles so you can bring clients and brokers to property viewings with ease and confidence. Plus, we allocate a budget to boost your social media promotions, helping you reach more potential buyers online.</li>
	<li>Great Location: Our projects are conveniently located in Mandaluyong and Sta. Rosa, Laguna.</li>
</ul>

Broker Relations Specialist

About Us

Greenfield Marketers One is a fast-growing subsidiary of Greenfield Development Corporation—one of the leading real estate developers in the Philippines with over 50 years of experience in residential, commercial, and industrial projects.

We’re expanding our teams in Mandaluyong and Santa Rosa, Laguna, and we’re looking for driven individuals to join us as Assistant Sales Managers.

What You'll Do

As Assistant Sales Manager, you are expected to attain…

<ul>
	<li>Sales Performance Management: Assisting in setting sales targets and ensuring the sales team achieves or exceeds them. Monitoring and evaluating the performance of individual team members, providing feedback and coaching to improve performance.</li>
	<li>Sales team collaboration and coordination: Collaborating with the sales team to ensure effective coordination communication and teamwork. Assisting in the allocation of leads, territory assignments and account management strategies to maximize sales opportunities</li>
	<li>Sales training and development: Assisting in identifying training needs within the sales team and coordinating or delivering training programs to enhance sales skills, product knowledge and sales techniques. Supporting the onboarding of new sales team members and facilitating continuous learning.</li>
	<li>Reporting and Communication: Assisting in generating sales reports and presentations to provide regular updates on sales performance, achievements, challenges and opportunities. Effectively communicating sales strategies, targets and objectives to the sales team and other stakeholders.</li>
</ul>

Why Join Us?

Earn More: Stop settling for a fixed salary and start earning what you’re really worth. On top of a ₱23,000 and ₱30,000 monthly allowance, you get a 3.05% commission on every sale. This means you can earn ₱200,000 or more from just one condo or lot sale!

Plus, you will receive extra cash bonuses every month, quarter, and year when you hit your goals. In this role, there is no limit to how much you can make—your hard work equals a bigger paycheck!

Top-Tier Training: Don't have experience? No problem! Our Sales Leaders started exactly where you are and worked their way up, so they are passionate about helping you succeed.

You will get hands-on training to build your real estate knowledge and sales skills from the ground up. We don’t just give you a job; we help you build a long-term career with mentors who truly care about your growth.

Career Growth: We believe in promoting our own people. Many of our top leaders started exactly where you are and now manage their own large teams.

We don't just hire you; we invest in your success by:

<ul>
	<li>Building Your Network: Helping you find and connect with the right clients.</li>
	<li>Boosting Your Sales: Giving you the support and "boosting" you need to close deals.</li>
	<li>Professional Marketing: Providing high-quality materials to help you look like an expert and build your credibility.</li>
</ul>

Team Culture: Join a supportive, inclusive team where you’re valued for who you are—not just what you produce. We foster a positive environment that encourages collaboration, personal growth, and mutual respect.

Client Tripping &amp; Social Media Support: We provide service vehicles so you can bring clients to property viewings with ease and confidence. Plus, we allocate a budget to boost your social media promotions, helping you reach more potential buyers online.

Great Location: Our projects are conveniently located in Mandaluyong and Sta. Rosa, Laguna.

Assistant Sales Manager

We are a Manila based manufacturing company focused on custom clothing, quality promotional giveaways, premium gifts, embroidery and silkscreen services. Our driving mission is to make every brand in the country empowered through quality standards custom products that leaves long lasting recall to consumers and customers.

FABRICA MNL INC.

<ul>
	<li>Assist in planning and implementing marketing campaigns.</li>
	<li>Create and schedule content for social media platforms.</li>
	<li>Design basic marketing materials using Canva or similar tools.</li>
	<li>Monitor and respond to customer inquiries on social media.</li>
	<li>Coordinate with the Sales and Production teams for marketing requirements.</li>
	<li>Conduct market research and monitor competitors' activities.</li>
	<li>Help organize company events, product launches, and promotional activities.</li>
	<li>Track and prepare reports on marketing campaign performance.</li>
	<li>Maintain marketing files, photos, and promotional materials.</li>
	<li>Perform other marketing-related tasks assigned by the Immediate Supervisor.</li>
</ul>

Marketing Assistant

1. Company Overview
Nova Virtual Solutions and Nova Tech is a modern virtual assistant company that blends human expertise with in-house web development. We provide high-quality administrative, creative, and operational support to businesses and professionals worldwide. Our built-in technology assistant, that uses cutting edge technology to shape the user interfaces and experiences of our software products.  This includes Nova Care’s EVV system and various web and mobile applications developed by Nova and it's affiliated organizations gives enhanced productivity by automating routine tasks, improving workflow efficiency, and ensuring fast, accurate support to our clients.

2. Mission Statement

Our mission is to empower individuals and businesses by delivering reliable, efficient, and tech-enhanced virtual assistance that simplifies operations and supports growth.

3. Vision Statement

We aim to become a global leader in hybrid virtual support, where human intelligence and advanced automation work together to create seamless productivity experiences.

4. Services Offered

Administrative Support: Email management, scheduling, data entry, document preparation.
Customer Support: Responding to inquiries, ticket management, customer follow-up.
Business Operations: Project coordination, CRM upkeep, reporting.
Social Media Assistance: Basic content scheduling, marketing campaigns, engagement tracking and research.
AI-Enhanced Automation: Chat assistance, automated reminders, workflow optimization powered by application affiliated to Nova Tech.

5. Our Technology Assistant: NovaTech AI

NovaTech AI is an integrated virtual technology assistant designed to streamline tasks, automate repetitive processes, and deliver quick insights. It works alongside our human assistants to:
Automate scheduling and reminders
Provide real-time research and information
Generate reports and summaries
Increase accuracy and reduce turnaround time
Support clients 24/7

6. Target Clients

Our services are tailored for:

Clients who with to optimize their productivity by using Virtual Assistant's services such as:

Awareness of the specific protocols and policies, with healthcare experience
Provide clear directions for the policies and procedures to the clients, by providing a tailored contact number for each entity.
Email responses and coordination, minutes of the meeting and daily activity reminders.
Tracking and reminders for any deadlines and nearing due tasks.
Knowledge about marketing and platforms niche (Indeed, Meta, LinkedIn, Instagram) 
Tech skills to keep track of time and compliances, providing assistance in filling out forms, etc.
HIPAA compliant Virtual Assistants


Nova Virtual Solutions

Key Responsibilities

• Manage and organize email and inbox, including sorting, flagging, responding, and following up on correspondence

• Maintain and coordinate calendars, scheduling appointments and meetings, and sending reminders

• Handle inbound and outbound calls professionally and courteously

• Prepare, format, and maintain documents, spreadsheets, and reports

• Provide general administrative support and complete ad hoc tasks as assigned

 

Please apply through the link below and select the role that best matches your experience and qualifications:

@ novavirtualsolutions.com/careers#nova-jobs

Once submitted, our team will review your profile and get back to you if your experience matches the current opportunity.

General Virtual Assistant

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services rendered</li>
	<li>Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines</li>
	<li>Review and correct coding-related errors, denials, or rejected claims</li>
	<li>Complete appropriate documentation or system entry regarding claims.</li>
	<li>Abstract additional data elements during the Chart Review process when coding.</li>
	<li>Review patient medical records and clinical documentation</li>
	<li>Identify incomplete or missing documentation and coordinate provider queries</li>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services</li>
	<li>Stay updated with coding rules, payer policies, and healthcare regulations</li>
	<li>Support clean claim submission and billing accuracy</li>
	<li>Coordinate with Billing, AR, and Authorization teams</li>
	<li>Maintain productivity and accuracy standards</li>
	<li>Support audit and compliance activities</li>
	<li>Participate in internal and client quality audits/reviews</li>
	<li>Train, coach, and provide guidance to billers to ensure accurate coding and billing processes</li>
	<li>Remains current on medical coding and billing guidelines and auditing protocols</li>
	<li>Follow team and/or client's proper procedures, policies, and methodologies as instructed</li>
</ul>

Same Day Surgery Medical Coder | Work From Home

If you are an Accounts Payable professional looking for an opportunity to grow your career, this role offers you the chance to join a group of impactful, dynamic, and customer-focused accounting and finance teams who support payable transactions, which include the trade and intercompany invoices, compliance with internal controls, and contributing to efficient and accurate financial operations. 

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines! 

 

In This Role, Your Responsibilities Will Be: 

<ul>
	<li>Process trade and intercompany vendor invoices using Esker (Invoice Processing Tool) or directly in the applicable Enterprise Resource Planning (ERP) system. </li>
	<li>Perform invoice validation following the 2- and 3-way matching principle, standard operating procedures, and internal controls. </li>
	<li>Validate receipt of Purchase Order invoices to ensure completeness and accuracy. </li>
</ul>

Accounts Payable Associate

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

<ul>
	<li>Prepare detailed cabinet shop drawings and technical plans. </li>
	<li>Convert concept designs into production-ready drawings. </li>
	<li> Produce 3D models, exploded views, and assembly drawings. </li>
	<li>Ensure accuracy in dimensions, materials, joinery, and hardware placement.</li>
	<li>Design modular cabinet layouts for kitchens, wardrobes, vanities, and storage systems</li>
	<li>Optimize cabinet configurations for space efficiency and functionality. </li>
	<li>Develop standard cabinet modules and components. </li>
	<li>Work with interior designers and architects to interpret design intent.</li>
	<li> Coordinate with production teams and fabricators to ensure manufacturability. </li>
	<li>Provide technical support during fabrication and installation.</li>
	<li>Specify materials, laminates, finishes, and hardware.</li>
	<li>Ensure compatibility with manufacturing processes and supplier standards. </li>
	<li>Ensure cabinets integrate properly with walls, appliances, plumbing, and electrical systems.</li>
	<li>Ensure drawings follow company standards and industry practices. </li>
	<li>Can understand how modular cabinets are structured and standardized.</li>
	<li>Prepare bill of materials (BOM), cutting lists, and hardware schedules. </li>
	<li>Convert concept designs, sketches, or client layouts into accurate CAD drawings.</li>
	<li> Review and revise drawings based on client feedback or site measurements.</li>
</ul>

Technical Designer

Payroll &amp; Customer Support

<ul>
	<li>Provide timely and professional support to clients via email, phone, chat, and online meetings.</li>
	<li>Assist clients with payroll-related inquiries, system navigation, payroll processing, statutory compliance, and best practices.</li>
	<li>Investigate, troubleshoot, and resolve payroll and system-related issues while ensuring a positive client experience.</li>
	<li>Guide clients on the proper use of payroll features and functionalities.</li>
	<li>Monitor open cases, provide regular updates, and ensure timely resolution of client concerns.</li>
</ul>

Issue Investigation &amp; Resolution

<ul>
	<li>Analyze payroll discrepancies, system behaviors, and client-reported issues to determine root causes.</li>
	<li>Utilize internal knowledge bases, support documentation, and available tools to investigate and resolve concerns.</li>
	<li>Escalate complex or product-related issues to Product and Engineering teams with complete documentation.</li>
	<li>Work collaboratively with internal stakeholders to identify product improvements and permanent solutions.</li>
</ul>

Documentation

<ul>
	<li>Maintain accurate and comprehensive documentation of client interactions, investigations, and resolutions.</li>
	<li>Create and manage support tickets while ensuring proper categorization and follow-through.</li>
	<li>Contribute to internal knowledge articles and process documentation to improve team efficiency and client self-service.</li>
</ul>

Client Experience

<ul>
	<li>Adhere to established Service Level Agreements (SLAs) and escalation procedures.</li>
	<li>Build strong relationships with clients by providing responsive, empathetic, and solution-oriented support.</li>
	<li>Gather client feedback and recommend improvements to enhance the payroll support experience and product usability.</li>
</ul>

Payroll & Customer Support Specialist

In This Role, Your Responsibilities Will Be:

Collect and consolidate data from both internal and external sources, coordinating with relevant stakeholders to obtain necessary inputs for report generation. 

Conceptualizes and develop business reporting tools for Supply Chain and S&amp;OP strategies (usage of complex formula, macro).

Conduct regular reviews of item forecasts, safety stock levels, ABC and SLD code classifications, and stocking indicators to ensure accuracy and alignment with business requirements. 

Gather and analyze stakeholder requirements, providing actionable recommendations and driving continuous improvement initiatives based on customer needs. 

Collaborate cross-functionally with departments such as Product Marketing, Sales, Finance, and Customer Service to obtain critical commercial data (e.g., MOQ, ADU, Inventory Code Classifications). 

Maintain and monitor business systems and applications by validating data accuracy, tracking changes, and ensuring overall data integrity.

Planning Analyst

Role overview

We are looking for a senior quality assurance automation engineer / quality assurance lead to lead our quality engineering initiatives. you will help transition our testing practices from manual verification to a reliable automation framework integrated into our software delivery process.

The role focuses on automated testing, application quality, database performance, security, data protection, production monitoring, and manual testing.

Key responsibilities

Automated testing

Build and maintain automated end-to-end test suites using cypress and playwright.

Automate critical workflows including employee onboarding, document generation, electronic signatures, document uploads, visit verification, and timesheets.

Maintain component and unit tests using vitest and react testing library.

Identify gaps in test coverage and improve automated regression testing.

Backend and api testing

Write integration and unit tests using pytest and pytest-django for django applications.

Write automated tests using phpunit for laravel applications.

Implement openapi schema testing using drf-spectacular and swagger.

Test authentication, user permissions, api inputs, and security controls.

Help prevent breaking changes between backend services and frontend applications.

Continuous integration and quality gates

Integrate automated tests into gitlab pipelines.

Configure automated quality checks for staging and production branches.

Configure test environments using postgresql, mysql, mariadb, and redis.

Enforce code quality standards using eslint and prettier.

Performance and database testing

Identify and prevent n+1 database query problems.

Verify database query optimization in django and laravel.

Monitor background workers using celery and laravel horizon.

Test batch processing reliability and failed job recovery.

Security and data protection

Ensure testing processes follow applicable hipaa and data protection requirements.

Prevent protected health information and personally identifiable information from appearing in logs or test results.

Create anonymized test data using factory-boy and faker.

Verify that error responses do not expose stack traces, environment variables, or sensitive information.

Production monitoring

Monitor sentry and uptime kuma for application issues and regressions.

Investigate production issues and help identify root causes.

Convert production issues into automated regression tests.

Manual testing

Maintain the portal manual qa masterlist and regression test documentation.

Conduct smoke testing for major deployments and infrastructure changes.

Test third-party integrations such as google recaptcha, turnstile, and calendly.

Document testing procedures and release validation steps.

Requirements

Strong experience in quality assurance and test automation.

Hands-on experience with cypress and/or playwright.

Experience with backend and api testing.

Experience with pytest, pytest-django, and/or phpunit.

Familiarity with django, laravel, and rest apis.

Experience with gitlab pipelines or similar continuous integration systems.

Understanding of database testing and query optimization.

Familiarity with postgresql, mysql, mariadb, redis, and background job processing.

Strong analytical and problem-solving skills.

Ability to work independently and collaborate with development teams.

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