2X is the global leader in B2B marketing as a service (MaaS), a subscription-based alternative to traditional B2B marketing delivery models. Offering AI-enabled B2B marketing talent and strategic consulting, 2X allows marketing leaders to accelerate growth in today’s resource-constrained environment and to deliver measurable results without increasing budgets. 

Founded in 2017 by three former CMOs from major global corporations, our mission at 2X is to improve marketing performance with powerful, data-driven campaigns that help businesses create more visibility, generate leads, and increase competitive advantage—twice as fast, and with double the impact. 

2X is composed of world-class marketing strategists, developers, analysts, designers and writers who work together to build, run, and optimize marketing. Our company is growing fast, and we’re looking for the best talent to join our pioneering MaaS team. 

2x (Formerly StraightArrow Corporation)

Primary Responsibilities:

<ul>
	<li>Strategic Assessment: Conduct data assessments to gauge client’s data and marketing maturity, define data goals and objectives, and clarify project scopes with client stakeholders.</li>
	<li>Client Engagement: Establish and align procedures and timelines for data operations and KPIs with clients. Build and stabilize data processes and workflows.</li>
	<li>Cross Functional Collaboration: Engage with MarOps to understand data sources and create workflows to create a seamless environment between all MarTech platforms.</li>
	<li>Priority Coordination: Coordinate priorities with client stakeholders, identifying dependencies or risks proactively.</li>
	<li>Strategy Development: Providing strategic recommendations based on data analysis to improve ROI, customer acquisition, retention, and overall marketing effectiveness.</li>
	<li>Data Analysis: Conducting in depth analysis of marketing campaigns, customer behavior, and market trends using statistical techniques and tools.</li>
	<li>Reporting and Visualization: Creating comprehensive reports and visualizations that effectively communicate insights to stakeholders, including marketing teams, executives, and clients.</li>
	<li>Campaign Optimization: Collaborating with marketing teams to optimize campaigns based on data driven insights, such as adjusting targeting strategies, refining messaging, or reallocating budget.</li>
	<li>People Management: Serve as a senior buddy to data analysts and associates, offering guidance and support to foster their professional development.</li>
</ul>

Senior Data Analyst

Lately, everything needs analytics, and LENA is a Philippine start-up that provides just that. We provide personalized end-to-end data solutions to both leaders of industries and to SMEs that are looking for an edge -- whether that is in data collection, data storage, data analytics, AI, data science or data strategy! Our objective goes beyond delivering solutions, but to enable clients to appreciate, learn, and integrate data-driven techniques and analytics for their organizations.
As part of our goal to enable transformation through data, we are looking for future leaders who are looking to improve themselves, and are excited to shape individuals, organizations, and even societies. As a LENA employee, you will be both an analytical and creative engineer who is able to grasp user needs, work together to create impactful solutions, and communicate business outcomes.

LENA is the trade name of Twelve Baskets Analytics, Inc.

--- COMPANY VALUES ---
PASSION FOR LEARNING AND INNOVATION
We appreciate the fact that everyone knows something others do not and no one knows everything they need to know. We learn from ourselves and one another. We practice an attitude of teaching and learning to grow as a team.
We value the journey of finding new and better ways of doing things. We continuously develop works of quality and innovate better practices.

WE AS A TEAM
We promote smart ideas and good collaboration working as a team. We understand and accept the value of feedback, listening, and following. We manage and lead our work in a manner that benefits everyone. We initiate and participate in developing ourselves, our work, our customers, and our workplace.

ENGINEERING AND ENTREPRENEURSHIP
We believe that our work must create value for our customers and ourselves. We approach each day with the initiative to solve business problems smartly and to automate as much as we can.

LENA - Lately, Everything Needs Analytics

As our Data Engineering Manager, you will lead and grow a team of Data Engineers embedded in various client accounts. You will be responsible for people development, performance management, delivery oversight, and organizational influence—working closely with our Head of Data Engineering and the Data Engineering Council.

You are expected to bring deep engineering experience to provide mentorship and coaching, challenge designs, and model sound engineering judgment—especially in solving ambiguous or poorly scoped problems, rather than writing code full-time.



Resposibilities:

People Management

<ul>
	<li>Manage and mentor a team of Data Engineers (mix of junior and senior)</li>
	<li>Conduct regular 1:1s, performance reviews, and career development planning</li>
	<li>Provide both mentorship and coaching to engineers at all levels</li>
	<li>Support onboarding and upskilling of Data Engineers across accounts</li>
</ul>

Technical Leadership

<ul>
	<li>Provide guidance on how Data Engineers design and develop data modeling, ETL/ELT pipeline architecture, testing, and documentation</li>
	<li>Provide development and standards for implementing the data engineering lifecycle and its undercurrents, such as Observability and Software Engineering for each Data Engineer</li>
	<li>Review technical work periodically (e.g., PRs, architecture proposals)</li>
	<li>Collaborate with senior engineers and the Data Engineering Council to set engineering standards and reuse strategies</li>
</ul>

Project Support &amp; Delivery Oversight

<ul>
	<li>Partner with cross-functional leads (e.g., Data Visualization Engineers) to ensure smooth delivery across squads</li>
	<li>Monitor health of delivery: timelines, blockers, data quality issues</li>
	<li>Act as an escalation point for technical and operational challenges</li>
</ul>

Org Building &amp; Process Improvement

<ul>
	<li>Help shape our technical onboarding, leveling framework, and Data Engineer career pathing</li>
	<li>Drive systems thinking: shared libraries, playbooks, reusable infra patterns</li>
	<li>Contribute to recruiting, hiring, and talent branding</li>
</ul>

Data Engineering Manager

Ready to Take on the World with Us?

ABOUT US

At Eximius BPO Services, Inc., we provide businesses with highly skilled Analysts, ensuring reliable and timely data for confident decision-making. Our expertise supports diverse workflow assignments, empowering companies to optimize operations with precision.

COMPANY OVERVIEW

Eximius BPO Services, Inc. is proud to be the dynamic local arm of NTrust Infotech, a global leader in the commercial real estate industry. This strategic partnership integrates world-class expertise with localized insights, enabling us to deliver exceptional Business Process Outsourcing (BPO) solutions in the Philippines. Together, we set new industry standards, combining global innovation with local excellence.

WHY JOIN US?

At Eximius BPO, we are recognized as one of the premier providers of back-office services globally. We attract top talent, foster professional growth, and maintain a culture that values excellence without compromising work-life balance.

As we continue to expand, we invite driven and talented individuals to be part of our growing team. Join our global alliance, where innovation meets opportunity, and build a career with limitless possibilities.

START YOUR JOURNEY TO SUCCESS!—Apply now and let us empower you to achieve new heights in your professional journey!

Eximius BPO Services, Inc.

We are seeking detail-oriented and analytical individuals to join our pioneer Finance Team as Accounting Associates for a new service.

This role offers deeper responsibilities and opportunities for professional growth, requiring a strong grasp of accounting principles and hands-on experience with accounting software.

 

What you’ll do: As an Accounting Associate, you will play a key role in maintaining the financial health and accuracy of our clients. You’ll take on complex responsibilities that contribute directly to strengthening financial operations and ensuring compliance with regulatory standards.

 

Why join us: Be part of a pioneering team and seize the unique opportunity to help establish and grow a new service. You’ll work closely with our global finance team, optimizing financial processes while shaping the future of our organization’s financial services. Your contributions will make a real impact on both the company and your professional career.

 

Key Responsibilities:

<ol>
	<li>Execute and review the billing process.</li>
	<li>Record daily collections activity, apply customer payments, and secure revenue by verifying and posting receipts.</li>
	<li>Monitor daily transactions, including accounts receivable, bank reconciliations, and general ledger entries.</li>
	<li>Respond to credit inquiries from internal and external stakeholders.</li>
	<li>Investigate discrepancies and resolve client billing issues.</li>
	<li>Generate financial statements and reports detailing accounts receivable status (e.g., ageing reports).</li>
	<li>Perform reconciliation and analysis of Accounts Receivable (AR) and Accounts Payable (AP).</li>
	<li>Support month-end activities, including AP/AR, bank reconciliations, and general ledger closing.</li>
</ol>

 

Work Schedule and Set-up:

<ul>
	<li>Set-up: Hybrid arrangement; candidates must be available onsite 2–3x per week or as needed.</li>
	<li>Schedule: Mid-shift, 5:00 PM to 2:00 AM (PH Time), subject to change based on business needs.</li>
	<li>Overtime: May be required during month-end reporting or other critical periods.</li>
</ul>

Accounting Associate

Monde Nissin Corporation has been giving Filipino consumers quality products and service for the past 35 years. The company has consistently been among the top corporations in the Philippines and is considered as one of the industry leaders in both noodles and biscuits product categories with well-loved Filipino brands such as Lucky Me! Instant Noodles, Nissin Wafer, Nissin Butter Coconut, Eggnog, Skyflakes and the like.

Monde Nissin's subsidiaries include Monde M.Y. San, manufacturer of iconic biscuit brands SkyFlakes and Fita; Monde Nissin Thailand; Monde Nissin Singapore, and Monde Nissin Australia, comprising the businesses Black Swan, Nudie, and Menora Foods.  

Get to know us more! Visit our website at www.mondenissin.com

Monde Nissin Corporation

As a Channel Development Specialist, you are the primary link between Monde Nissin and the distributor. You are a business consultant, providing key directions &amp; business solutions to optimize the operations and help the distributor reach the joint goals set. You are also expected to examine and provide advice not just in terms of the sales aspect but also with regard to financial, marketing, merchandising, distribution &amp; all areas that result in improving and optimizing the operations efficiently.

Channel Development Specialist

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Agent Image Marketing (AIM) is a team that specializes in providing digital marketing solutions to help businesses build their brands online.

Being in an industry known for its fast-paced environment and ever-changing ecosystem, members of the team are expected to be open, adaptable, and forward-thinking.

Our organization culture can be best described as "playful-productive"—where everyone is encouraged to develop their passions, own their individuality, work with the team, and be the best versions of themselves in order to deliver exceptional, genuine results.

Position Overview

Search engine optimization (SEO) strategists are natural problem solvers and outside-the-box thinkers who know that there is more to SEO than the technical aspects of it.

As a strategist, you will not just deliver results, but take initiative in coming up with techniques and processes that will yield the most effective output for our clients. You will design, develop, and continuously improve the way SEO is executed in the company to always maximize its full potential as a service we offer.

Reporting Structure: Reports directly to the SEO Team Lead and Assistant Team Lead

 

Job Responsibilities:

 

Strategic Leadership &amp; Expertise

<ul>
	<li>Act as a subject-matter expert when it comes to building an online presence through SEO</li>
	<li>Serve as the designated QA of the team for specific SEO tasks and projects</li>
	<li>Propose high-level strategic recommendations that go beyond the technical aspect of SEO execution</li>
	<li>Analyze the client's online presence vis-à-vis SEO trends to come up with custom-tailored, best-in-class service for each project</li>
</ul>

Client Delivery &amp; Execution

<ul>
	<li>Assess a client's website and other online activities to propose actionable strategies covering content, user behavior/experience, and technical aspects of SEO</li>
	<li>Handle VIP and Escalated clients—determine the best action plan to ensure client objectives are met and concerns are addressed/resolved</li>
	<li>Set proper and realistic expectations to clients regarding rankings, traffic, lead generation and conversion. There will be no room for overpromising and under delivering</li>
</ul>

Technical SEO Deliverables

<ul>
	<li>Website audits</li>
	<li>Competitor and keyword analysis</li>
	<li>On-page SEO optimization</li>
	<li>AEO (Answer/AI Engine Optimization)/GEO</li>
	<li>Keywords and topics proposal</li>
	<li>Content plan/structure creation</li>
	<li>Schema markup implementation</li>
	<li>Google Analytics, Google Search Console, Google Tag Manager, Bing Webmaster tools setup</li>
	<li>Local search setup</li>
	<li>Link building campaigns</li>
	<li>Benchmark, performance and work reports</li>
</ul>

Collaboration &amp; Communication

<ul>
	<li>Coordinate with project managers, developers, and content writers to assign and actively communicate updates on various SEO tasks</li>
	<li>Create, maintain and improve web analytics dashboards, progress reports and reporting tools</li>
	<li>Highlight key areas of opportunity in accordance with client goals and objectives</li>
</ul>

Continuous Improvement &amp; Growth

<ul>
	<li>Monitor the performance of client's SEO campaign, contribute professional insights and develop plans to capitalize on growth opportunities</li>
	<li>Stay updated on search engine updates and SEO trends; communicate these to clients and our team</li>
	<li>Research, document and maintain SEO best practices and develop processes throughout the company</li>
	<li>Contribute passion and ongoing knowledge of digital marketing as a key team member</li>
</ul>

SEO Strategist

We provide software to help stakeholders in the global TIC (Testing, Inspection and Certification) industry operate and transfer information to increase value, integrity and awareness of accredited certification.

By helping the TIC industry digitize and facilitate the flow of key information we help business and regulators around the world develop, monitor an improve global supply chains which leads to greater economic, environmental and social impact.

HIRING FOR START UP SUCCESS!

It’s the perfect time to join ITHINKWEB CORPORATION and we are looking for the best of the best.

We are a high-growth tech company that is looking to hire the most talented and passionate people. We have a great culture and have more than enough room for growth as we continue to scale our business. 

We believe in our mission – to build products that are so good they can only be sold by unicorn companies and WE WANT YOU TO BE PART OF IT!


IThinkWeb Corporation

IthinkWeb Corporation:

<ul>
	<li class="text-justify">We are a fast-growing SaaS company delivering innovative solutions tailored for the Testing, Inspection, and Certification (TIC) industry. Our platform empowers organizations to digitize, automate, and optimize their operational processes, enabling increased efficiency, compliance, and customer satisfaction.</li>
</ul>

 
We are seeking a Salesforce Marketing Cloud Account Management Specialist / Marketing Operations Specialist to help us scale our marketing engine, optimize lead generation, and improve campaign performance. This is a hands-on role ideal for someone who is data-driven, technically capable, and passionate about marketing automation and systems.

Key Responsibilities:

<ul>
	<li class="text-justify">CRM Management &amp; Optimization

	<ul>
		<li class="text-justify">Manage and optimize the Salesforce CRM for lead, contact, and campaign data integrity.</li>
		<li class="text-justify">Collaborate with Sales to streamline lead routing, scoring, and lifecycle tracking.</li>
		<li class="text-justify">Maintain dashboards and reporting for marketing performance and attribution.</li>
	</ul>
	</li>
	<li class="text-justify">Marketing Automation
	<ul>
		<li class="text-justify">Own and operate Marketing Cloud Account Engagement (Pardot) to build and manage email campaigns, nurture flows, landing pages, and forms.</li>
		<li class="text-justify">Develop segmentation and personalized engagement strategies.</li>
		<li class="text-justify">Monitor campaign performance and continuously optimize for conversions.</li>
	</ul>
	</li>
	<li class="text-justify">Tag Management &amp; Analytics
	<ul>
		<li class="text-justify">Implement and manage tags using Google Tag Manager to support marketing analytics, conversion tracking, and remarketing efforts.</li>
		<li class="text-justify">Collaborate with the web team to ensure proper tagging and data collection.</li>
	</ul>
	</li>
	<li class="text-justify">Data &amp; Reporting
	<ul>
		<li class="text-justify">Build and maintain marketing performance dashboards and reports in Salesforce and Pardot.</li>
		<li class="text-justify">Analyze marketing metrics to identify trends, improve campaign efficiency, and support decision-making.</li>
	</ul>
	</li>
	<li class="text-justify">Cross-Functional Collaboration
	<ul>
		<li class="text-justify">Work directly with the CEO (AU) and Head of Sales (US) to align marketing efforts with business goals.</li>
		<li class="text-justify">Collaborate with Sales, Product, and Customer Success teams to ensure a seamless customer journey from awareness to conversion.</li>
	</ul>
	</li>
</ul>

Salesforce Marketing Operations Specialist

Established in 1995, Credit Pilipinas, Inc. has thrived for more than 25 years providing financial services and advice to Filipinos in Metro Manila and surrounding areas. We pride ourselves in delivering fast and convenient tailor-made solutions to all our clients.

Credit Pilipinas, Inc. is dedicated to bringing financial inclusion to all Filipinos. To do this, we’re looking for the best people to join us. In our 25+ years as a company, we’ve learned that the secret to success is the team we’ve built and continue to build. Above all, we look for those who embody our core values – honesty, integrity, teamwork, and professionalism.

Come join our family, and make a difference in the world.

Credit Pilipinas, Inc.

We're looking for someone energetic and excited to work and learn in our team!

As a Operations Associate, you will:

<ul>
	<li>Meet and maintain our relationships with new and existing clients - you will be their point person!</li>
	<li>Prepare reports covering clients' backgrounds and highlighting crucial details that can make or break an application. These reports will be openly discussed with with upper management.</li>
	<li>Work closely with other departments (including Finance, Accounting, Legal, Marketing) as clients pass from one stage to next in the application process.</li>
	<li>Be a dynamic part of the team, as a small company, you'll wear different hats and have the opportunity to really learn the business inside out!</li>
	<li>Please note that this is not a work from home position since we value in person discussion and collaboration.</li>
</ul>

Operations Associate

What you’ll do

<ul>
	<li>Responsible in welcoming guests in the Loft office; assisting government agencies during site inspections</li>
	<li>Coordinate with Accounting team and on-site team in relation to paid client bookings</li>
	<li>Oversees overall guest experience, sorts mail and answers direct phone calls / provide general support to guests</li>
	<li>Coordinate and arrange the Company service schedule for onsite and offsite meetings of the employees</li>
	<li>Respond to client / guest inquiries</li>
	<li>Oversee all client bookings (new bookings, rescheduling, cancellation, and the like)</li>
	<li>Build community relationship with our Lofters, VO clients, TaoCrowd Partners, and 99ers</li>
	<li>Ensure queries and concerns from internal and external parties (e-mail, SMS and calls) are addressed professionally and promptly</li>
	<li>Work closely with the Loft and other Divisions such as Money Matters, Launchpad, P&amp;C, and other internal teams to provide support as needed</li>
	<li>Coordinate and work alongside other departments, especially the custom buildout vendors, initializing new projects that are relevant to the company’s growth</li>
	<li>Manages the 3rd party vendors installation and construction; performs audits to make sure that everything stipulated in the contracts were performed by the contractors</li>
	<li>Oversees general site operations and gives reports to the management</li>
	<li>Resolve space and/or onsite issues and escalate to management when necessary</li>
	<li>Monitor and keep track of project status and provide updates accordingly</li>
	<li>Generate relevant reports as needed</li>
	<li>Other duties that may be assigned by Site Operations Team Lead</li>
	<li>Maintain an effective and organized filing system, and ensure that documents (both hard and soft copies) are readily available when needed</li>
	<li>Manage online and physical filing systems</li>
	<li>Work setup and schedule: Onsite from Mondays to Fridays (9 am to 6 pm)</li>
</ul>

Office Assistant

We are seeking a highly capable finance professional to join my team and take ownership of the month-end close and reporting process across 15 investment entities. This role is critical to ensuring timely, accurate, and insightful financial reporting that supports strategic decision-making.

Key Responsibilities:

<ul style="list-style-type: disc;">
	<li>Lead the month-end close process for 15 entities, ensuring accuracy and timeliness</li>
	<li>Prepare and deliver monthly reporting packs tailored to various stakeholders</li>
	<li>Collaborate with internal teams to streamline reporting workflows and improve efficiency</li>
	<li>Present financial results and insights to non-financial stakeholders, translating data into clear narratives</li>
	<li>Support audit and compliance processes as required</li>
</ul>

Senior Accountant

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Merchant Support will act as client advocate and work with the team to ensure that partner needs are understood and satisfied. They may assist with making sales, handling client complaints, collecting, promo, analyzing data, and improving the overall customer’s experience.

<ul>
	<li>Build strong and lasting relationships with customer/partners based on trust and respect.</li>
	<li>Collaborate with internal departments to facilitate partner’s fulfillment.</li>
	<li>Grow partners’ business and revenue through offering marketing promos and expansion.</li>
	<li>Identify and understand partners’ business needs to be able to customize product offerings.</li>
	<li>Expand partner merchants’ business by offering other products and services to further create partnership value.</li>
	<li>Assist in collection efforts as part of business compliance.</li>
	<li>Keep accurate and updated records of account related information.</li>
	<li>Maintain updated knowledge of company products and services.</li>
	<li>Identify industry trends and conduct competitive intelligence initiatives.</li>
</ul>

Merchant Support

<ul>
	<li>End-to-end payroll management — validating timesheets, computing salaries, allowances, deductions, and ensuring timely disbursement.</li>
	<li>Prepare payroll journal entries, reconcile payroll accounts, generate summaries, and support audits.</li>
	<li>Provide labor cost breakdowns for billing, align expenses with forecasts, and reconcile payroll charges.</li>
	<li>Compute and release final pay (salaries, unused leave, 13th month, deductions) with proper clearance.</li>
	<li>Prepare and reconcile SSS, PhilHealth, Pag-IBIG contributions, BIR reports, and ensure tax law compliance.</li>
	<li>Support month/year-end closing, assist in audits, improve systems and controls, and perform other related tasks as needed.</li>
</ul>

Payroll Assistant

The Data Analyst is responsible for gathering and analyzing data from a variety of sources to identify trends in market performance, customer behavior, and the effectiveness of marketing campaigns. This involves using statistical tools and methods to process and interpret large dataset and using BI platforms to create visualizations comprehensible to a broad audience. They collaborate closely with the marketing team and other functions to convert raw data into valuable insights that drive key business decisions.

Key Accountabilities and Responsibilities:

<ul>
	<li>Database Management: Ensure the overall health of the database, including improving and maintaining data accuracy and relevance, managing data imports and ensuring the uniqueness of records within the CRM, and implementing logical and strategic segmentation.</li>
	<li>ABM Research: Create account dossiers through the gathering of insights and data about target accounts to inform and personalize marketing/sales strategies and tactics.</li>
	<li>Reporting and Visualization: Create reports and dashboards to visualize data insights and present findings to stakeholders, helping them make informed decisions.</li>
	<li>Data Analysis: Analyze large datasets to identify trends, patterns, and insights that can inform marketing strategies.</li>
	<li>Stakeholder Management: Understand, engage, and influence stakeholders to ensure their needs are addressed, building a good rapport with stakeholders.</li>
	<li>Cross-Functional Collaboration: Work with MarOps, Campaigns, Design, and Content to analyze gaps and opportunities.</li>
	<li>Campaign Optimization: Collaborating with marketing teams to optimize campaigns based on data-driven insights, such as adjusting targeting strategies, refining messaging, or reallocating budget.</li>
	<li>People Management: Serve as a senior buddy to data associates, offering guidance and support to foster their learning and development.</li>
</ul>

Data Analyst

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

About the Role

The Customer Relations Officer is responsible for managing customer interactions across online marketplaces (e.g., Lazada, Shopee) and social media platforms (e.g., Facebook, Instagram), ensuring all queries, complaints, and feedback are responded to promptly, courteously, and efficiently. The role requires proficient use of the Duoke app to streamline communication, ensuring a seamless customer service experience that reflects the brand’s voice and values.

What you’ll do:

<ul>
	<li>Respond promptly and professionally to customer inquiries via Duoke across marketplaces, social media, and website chat.</li>
	<li>Resolve order-related concerns such as delays, cancellations, return/exchange requests, and missing items.</li>
	<li>Maintain in-depth knowledge of current fashion collections, pricing, availability, and product details.</li>
	<li>Handle escalations and complaints calmly and constructively, aiming to provide resolutions that rebuild trust.</li>
	<li>Collect and review customer feedback to identify trends, issues, or improvement opportunities.</li>
	<li>Proactively reach out to customers for reviews, post-purchase feedback, and loyalty engagement.</li>
	<li>Suggest promotions or products aligned with customer behavior or interests to encourage retention.</li>
	<li>Accurately log all customer interactions, feedback, and issue resolutions in Duoke or designated CRM tools.</li>
	<li>Respond to comments, DMs, and mentions across Facebook, Instagram, and TikTok within Service Level Agreement (SLA).</li>
	<li>Coordinate with Visual Merchandising, Marketing, Fulfillment, and other departments to ensure smooth customer experience and campaign execution.</li>
	<li>Support special projects, promotions, and company initiatives as assigned by supervisors.</li>
</ul>

Customer Relations Officer

MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

Job Scope

<ul>
	<li>Lead the end-to-end lifecycle of products—from idea to launch to improvements</li>
	<li>Work with different teams (tech, design, sales, marketing) to deliver product features</li>
	<li>Gather and prioritize requirements based on user needs and business goals</li>
	<li>Analyze market trends and competitor products to guide product direction</li>
	<li>Build product roadmaps and ensure timely delivery of milestones</li>
	<li>Track product performance and recommend enhancements</li>
	<li>Ensure smooth product rollouts, training, and adoption</li>
	<li>Act as the voice of the customer inside the organization</li>
</ul>

Product Lead

Welcome to PwC Acceleration Center Manila — where we’re reimagining the possible.

As an integral part of the PwC network, we help redefine how businesses thrive across the US, Europe, and the Asia Pacific by combining the power of our people and technology. We are a community of solvers committed to building trust and delivering sustained outcomes.

With over 3,000 talented professionals, we provide high-quality services in Assurance, Tax, Advisory, and Business Services to PwC member firms in more than 20 countries. Our people work collaboratively to deliver distinctive experiences—anchored in quality, innovation, and care for our clients.

At PwC AC Manila, inclusion and diversity are part of our DNA. We are proud of our balanced workforce, with a 50:50 gender representation at the leadership level. We ensure equitable pay and opportunities for all, champion LGBTQ+ inclusion, and invest in initiatives like Women in Tech to empower underrepresented communities in the digital space.

We are also deeply committed to Environmental, Social, and Governance (ESG) goals—embedding sustainability in everything we do and making a meaningful impact in our communities.

Our evolution reflects our relentless drive to grow, transform, and lead with purpose. By leveraging human ingenuity and technology, we continue to unlock new possibilities—for our clients, our people, and society.

Together, we’re creating a future that’s human-led and tech-powered.

PwC Acceleration Center Manila

Position / Role Summary

The primary role of the Executive Assistant to the Directors is to give administrative and secretarial assistance and have overall responsibility for administrative activities as they relate to the smooth and efficient transactions with other business leaders and support teams. This role will require a high level of expertise in word processing, spreadsheets, and other software and administrative tools to perform the function using M365, Google suite applications and other PwC applications.

 
Reporting

This position will report to minimum (3) Associate Director/Directors as a shared resource.

 
What's in it for you

As an Executive Assistant, you will be working with our leaders and equally talented colleagues in the Center. You will have an excellent opportunity to develop a wider range of skills from performing complex yet fulfilling tasks. As you expand your network and connections, your role will be positioned as a reliable solutions provider not only for your associate directors/directors, but across all the lines of services that you are supporting.

 
Key Responsibilities

<ul>
	<li class="text-justify">Exude confidence in dealing with C-level executives and has a mature understanding of the nature of EA work.</li>
	<li class="text-justify">Managing and overseeing the day-to-day operations of the assigned Directors – coordinate and schedule meetings and appointments, prepare reports and presentations, monitor and file expense reimbursements</li>
	<li class="text-justify">Organizing and maintaining files and records</li>
	<li class="text-justify">Drive process improvement and take part in project management initiatives</li>
	<li class="text-justify">Demonstrating excellent communication skills to effectively execute tasks, navigate through complex situations and manage work demand</li>
	<li class="text-justify">Arranging travel and guest arrangements</li>
	<li class="text-justify">Liaising with third party providers. ie. hotels, restaurants, telco vendors</li>
	<li class="text-justify">Maintaining a good relationship with internal and external clients and vendors, and providing quality customer service, in a professional manner</li>
	<li class="text-justify">Managing company activities such as busy season treats, summer outing, corporate functions, and others and resolve potential issues and conflicts</li>
	<li class="text-justify">Ensure client and visitor experience in coordination with Events and Concierge team</li>
	<li class="text-justify">Lead special projects that will be assigned by Assurance management team</li>
	<li class="text-justify">Take initiative, actively demonstrate proactive behaviours and take ownership of your own growth and development.</li>
	<li class="text-justify">Embrace change and be agile, flexible, adaptable and resilient.</li>
	<li class="text-justify">Contribute to a strong learning environment through proactive leadership in technical training and coaching</li>
	<li class="text-justify">Provide guidance to other executive assistants</li>
	<li class="text-justify">Carrying out other duties as assigned by the Management team</li>
</ul>

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