What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Membuat konten video yang menarik untuk media sosial, termasuk video wawancara, dokumentasi acara, hingga video kreatif lainnya.</li>
	<li>Mendesain kebutuhan visual yang menarik untuk berbagai kebutuhan marketing, seperti publikasi acara, konten media sosial, iklan digital, branding offline, materi kolaborasi, dan lainnya.</li>
	<li>Berkontribusi aktif dalam memberikan ide dan arahan kreatif untuk berbagai inisiatif konten dan marketing.</li>
	<li>Berkolaborasi erat dengan tim kreatif dan marketing dalam mengembangkan berbagai event marketing</li>
</ul>

Graphic Design

Video Editing

Design Creation

Content Creator

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Analyze quantitative data and evaluate the market, consumers, and competitors of Garda Medika services to identify areas for improvement and set performance targets.</li>
	<li>Review and propose service enhancements related to Garda Medika for third parties (customers and partner providers) to ensure services meet customer needs.</li>
	<li>Collaborate with partner providers to enhance and modify systems as needed to fulfill the requirements of Garda Medika and providers.</li>
	<li>Analyze promotional strategies for Medcare features to increase customer utilization of the Medcare application.</li>
</ul>

Provider Management Analyst

NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.

PT IONPay Networks (NICEPAY)

<ul>
	<li>Design, develop, implement and maintain core Oracle applications</li>
	<li>Ensure DB availability</li>
	<li>Proactively manage and maintain security standards and controls</li>
	<li>Actively seek to optimise and simplify our architecture</li>
	<li>Create a reliable backup strategy</li>
	<li>Contribute to the creation and maintenance of disaster recovery plans</li>
	<li>Determine and document DB policies, procedures and standards 
	 </li>
</ul>

Oracle Database Administrator

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing at rates which are much lower than consumer finance companies.  We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources: phone, social networks, telco, financial and location data.

FinAccel is founded by an experienced and well rounded team: Akshay Garg (cofounder Komli Media), Umang Rustagi (McKinsey financial services) and Alie Tan (PicStory and Affle). The company is backed by some of the biggest investors in the region: Jungle Ventures, GMO, AlphaJWC and 500 Startups. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers and execute fast will thrive here.

FinAccel is not for everyone. People who do well here tend to have a few qualities in common:
- Intelligent
- Intellectually curious
- High ownership over their work
- Strong communicators
- Biased for speed
- Team players
- Excited by an all-in work culture
- Motivated by building innovative products

We provide employees with a work environment which is:
- learning and execution oriented without any politics or excessive managerial overhead,
- where taking initiative is highly valued,
- where making mistakes is encouraged as long as you keep learning from them,
- one of the best compensation structures in the startup world (everyone is a shareholder in the company).

If you feel this is you, then we'd love to hear from you.

FinAccel

Security Engineer - Red Team is part of our Information Security Department who is responsible for cyber attacks. On a daily basis, our Red Team will continuously detect, analyze, and find security gaps in Finaccel's systems (Infrastructure &amp; Application). Security Engineer - Red Team must have extensive knowledge in vulnerability assessment and penetration testing. In addition, the incumbent must have a passion for learning and proactively develop themselves within the ever-growing startup company like FinAccel.

Last but not least, the incumbent will collaborate with security analyst and security engineer - blue team in developing strategies to minimize security risks in infrastructure or/and applications owned by FinAccel.

Responsibilities 

<ul>
	<li>Perform vulnerability assessments and penetration testing, both on infrastructure, mobile applications, and web applications.</li>
	<li>Conduct security reviews from the perspective of external attackers (hackers).</li>
	<li>Generate reports on the results of security assessments, both from the results of vulnerability scanning and penetration testing.</li>
	<li>Conduct an examination of the security vulnerabilities found and help provide mitigation suggestions for the discovered vulnerabilities.</li>
</ul>

Security Engineer - Red Team

As an IT Quality Control Engineer, you'll be responsible for:

<ul>
	<li>Developing &amp; reviewing testing plan &amp; testing script</li>
	<li>Create automatic testing using (Katalon, Selenium, Mocha, Jmeter)</li>
	<li>Implement manual and automatic testing to ensure our application running based on standard</li>
	<li>Create report based on application testing</li>
	<li>Doing User Acceptance Test (UAT) with business users, to get a mutual agreement about application results.</li>
</ul>

IT Quality Control Engineer

PGI Data is a boutique house providing Digital Transformation through end-to-end data solutions with its presence in Singapore & Indonesia. We believe in a holistic approach to support business decisions and build a top-quality and cost-effective strategy for businesses to operate successfully.

PGI Data

Regular on-site 8x5 (beside national holiday)

* Follow advanced actions to investigate possible security incidents or perform incident response actions, including

escalating to othe supportgroups

* Ensure proper functioning of systems in the Security Operations Centre.

* Enhance and Build Cyber threat detection use cases and assist in analyzing &amp; reducing false positive

* Execute daily ad hoc tasks or lead projects as needed

* Conduct thorough analysis of security incidents escalated from the L1 SOC Analyst team

* Utilize advanced security tools and techniques to identify the root cause of security issues

* Coordinate and execute incident response plans to contain, eradicate, and recover from security breaches

* Support the development and enhancement of SOC incident response capabilities

* Perform threat hunting activitles to proactively identify and mitigate potential threats

* Collaborate with other security teams (e.g., Incident Response, Vulnerability Management) to ensure effective remediation of security incidents

* Develop and maintain playbooks, runbooks, and other documentation to guide the incident response process

* Provide guidance and mentorship to the L1 SOC Analyst team

* Participate in the continuous improvement of the organization's security monitoring and incident response capabilities

security operation center analyst

Data Science Education Center

Algoritma is founded with the purpose of making data science accessible to everybody. We organise data science workshop for individuals and corporate, we adopt a learn-by-building approach suited to beginners and non-programmers.
What is it like working at Algoritma?

STARK Values at Algoritma:

1. Stay Proactive & Positive: We entrust people with huge responsibilities and allow for a high degree of autonomy and creative freedom.
- Our employees take initiative
- Our managers believe in empowerment
- Our project directors take ownership of their results. 

2. Trust & Loyalty: We may not be able to control everything, but we can influence certain things. 
- Our employees are trustworthy and loyal
- Our manager do not take unethical shortcuts and think of long term impact of their decisions

3. Accountability. Accountability is about follow through and getting done what you said you’d get done. It’s recognizing that other team members are dependent on the results of your work. It’s about open, proactive communication to keep team members informed of the status of your commitments because it has a direct impact on their ability to
achieve their own commitments.
- Our employees take the responsibility to complete the tasks assigned.
- Our employees perform the duties required by the job further the goals of the
organization.
- Our employees recognize that 
 procrastinating feedback only makes things
worse, thus makes accountability it a habit

4. Relentless & focused: We demonstrate outstanding focus and work ethics, productivity, and a sense of urgency in our work.
- Our employees are reliable in their commitment
- Our managers set challenging but attainable goals

5. Kindness: We treat others how we would want to be treated. We respect other people’s opinion despite disagreement. We do not shame others for voicing their concern or opinion, we embrace openness and kindness. We believe that people who are compassionate are easier to work with and are more successful as they receive more opportunities. You can’t fake a culture of kindness.
- Our employees get things done without stepping on others.
- Our employees don't use fear tactics or shaming.

Algoritma

The Role: 
1. Track down and bring in training vendors and speakers (soft skill training most likeable) from initial sourcing and contract agreements, through budget management and program execution. 
2. Act as the main point of contact for external training programs, including working with guest speakers 
3. Build good relationships with trainers and speakers 
4. Manage and update the training database, syllabus, and course materials 
5. Handle the logistics of training sessions, keeping things running smoothly 
6. Team up with clients to create tailored training that works for them 
7. Oversee the delivery of training sessions, ensuring smooth execution. 
8. Work directly with clients to tailor training programs and ensure alignment with their expectations 
9. Collaborate with vendors to structure training materials according to client needs

Partnership & Learning Consultant

PT. Indocyber Global Teknologi, an integrated information and technology system provider, dedicated to delivering highly effective solutions in the field of Information Systems. Our core business focuses on information technology services, digital marketing and IT infrastructure. 

PT. Indocyber Global Teknologi started with only 10 (ten) personnel, currently, after years of experience, we are supported by more than 200 consultants and developers.

PT. Indocyber Global Teknologi

<ul>
	<li>Define configuration specifications and business analysis requirements</li>
	<li>Perform quality assurance</li>
	<li>Define reporting and alerting requirements</li>
	<li>Own and develop relationship with partners, working with them to optimize and enhance our integration</li>
	<li>Help design, document and maintain system processes</li>
	<li>Report on common sources of technical issues or questions and make recommendations to product team</li>
	<li>Communicate key insights and findings to product team</li>
	<li>Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer</li>
</ul>

Business Analyst IT

Who we are:

Quantic is an Information Technology service and product company based in Jakarta, Indonesia and Mumbai, India, founded in 2017. We provide ready-to- use AI based solutions for some of the most common business use cases. We also have a portfolio of world-class products in Wealth Management, Lending & Collections as well as Digital Banking that we implement for your organization.

 

Our Team:

Our team has been in the forefront of technology and dealing with large mission- critical software projects for leading global organizations. Our consulting services bring to the table solid research in Data Science as well as in AI and Machine Learning techniques.

 

Our Value:

We are process-oriented, we follow global best-practices to ensure delivery. We value the robustness of software, and rigorous software engineering.

 

Our Goals:

If your organization is new to data-backed decision support analytics, then we will hold your hand and introduce you to this exciting journey. Our consultants will study your business and advise how you can benefit easily at low cost. We will launch a low-risk pilot project to show quick benefits to your stakeholders and build the organization’s confidence in developing an AI based analytics system for long-term value. We will completely align with your business goals, your processes and policies, and work as an extension of your own team.



Quantyc.ai

<ul>
	<li>Collaborates with Project Manager, Business Analyst, Scrum Master, Delivery Manager, Development Manager, System Analyst, Developer and users to produce software design.</li>
	<li>Provides technical design documentation, includes but not limited to Functional Specification Document (FSD), Technical Specification Document (TSD), Epic, User Story, Security Requirement.</li>
	<li>Analyzes software defects and provides solution design to fix the defects.</li>
	<li>Provides testing data and its documentation.</li>
</ul>

System Analyst

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Melakukan kontrol terhadap kelengkapan dokumen untuk pembayaran</li>
	<li>Mengelola petty cash</li>
	<li>Melakukan pembayaran kepada vendor/pihak ketiga</li>
	<li>Melakukan stock opname brankas</li>
	<li>Melakukan pembukaan cek/giro/loa/surat instruksi</li>
	<li>Melakukan balancing harian</li>
</ul>

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Payment Expense Staff

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

<ul>
	<li>Menjalankan, mengelola dan memfasilitasi cabang dalam proses pengembangan kompetensi karyawan melalui program-program training yang up to date.</li>
	<li>Bertanggung jawab terhadap proses pelaksanaan development journey sesuai dengan area yang dikelola.</li>
	<li>Bertanggung jawab terhadap implementasi/pelaksanaan kegiatan culture day serta sebagai perpanjangan tangan HC HO dalam sosialisasi regulasi kepada seluruh cabang yang dikelola</li>
	<li>Bertanggung jawab terhadap proses pelaksanaan dan pengelolaan knowledge management mulai dari pelaksanaan leader sharing, KP Sharing, KS di network, engement e-library hingga FEMA.</li>
	<li>Membimbing, mengarahkan, mengontrol dan memonitoring terhadap seluruh proses improvement di area yang dikelola</li>
	<li>Bertanggung jawab terhadap proses penyusunan COE serta materi training yang up to date bagi fasilitator serta pengelolaan feedback fasilitator.</li>
	<li>Melakukan project improvement terhadap proses people development management di cabang yang dikelola, guna meningkatkan value dan peranan arins di cabang.</li>
</ul>

Area People Management Officer

﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿PT Trimegah Sekuritas Indonesia Tbk (the Company) was established on May 9, 1990 under the name PT Trimulya Securindolestari based on Deed No. 64 dated May 9, 1990, which subsequently changed to PT Trimegah Securindolestari on May 28, 1990 based on Deed No. 227 dated May 28, 1990. The deeds were made before Rachmat Santoso, S.H., Notary in Jakarta, and have been announced in State Gazette of the Republic of Indonesia No. 80 dated October 5, 1990, Supplement No. 3832. The Company earned Broker-Dealer License and Underwriting License from Bapepam & LK (now the Financial Services Authority) in 1992 and 1993.

On October 12, 1999, the Company changed its name to PT Trimegah Securities Tbk based on Deed No. 17 dated October 12, 1999 made before Fathiah Helmi, S.H., Notaris in Jakarta and have been announced in State Gazette of the Republic of Indonesia No. 90 dated February 1, 2000, Supplement No. 522, and on January 31, 2000 the Company listed its shares on the Jakarta Stock Exchange (now the Indonesia Stock Exchange) with the stock code “TRIM”.

On January 31, 2011, PT Trimegah Asset Management, subsidiary of the Company, earned its business license as Investment Management Company. PT Trimegah Asset Management provides a variety of equity, balanced, fixed income and money market funds tailored to the needs of corporate clients, financial institutions and pension funds.

To comply with the Financial Services Authority Regulation No. 20/POJK.04/2016 on the Licensing of Securities Companies that Undertake Business Activities as Underwriters and Broker-Dealers, effective as of July 29, 2016, the Company changed its name to PT Trimegah Sekuritas Indonesia Tbk based on Deed No. 70 dated June 20, 2016 made before Fathiah Helmi, S.H., Notary in Jakarta.

Equity Trading Division provides equity sales service in primary market and equity brokerage service in secondary market for retail and institutional clients. Fixed Income Trading Division provides fixed income securities sales service in primary market and fixed income securities brokerage service in secondary market such as Government Bonds, corporate bonds, Retail Government Bond, Retail Savings Bond, Retail Sharia Government Bond, and Savings Sharia Government Bond. Investment Banking Division provides equity and fixed income securities underwriting service as well as financial advisory service, including merger & acquisition, divestment, valuation, due diligence, corporate restructuring and financing and arranger.

Starting April 2014, the Company also conducts activity as Mutual Fund Selling Agent for retail clients. To complete the services, the Company also provides online transaction facility for retail clients to invest in equity and mutual funds.

On December 6, 2017, the Company earned Approval for Other Business Activity as Arranger, and Approval for Other Business Activity as Financial Advisor on September 21, 2018.

PT Trimegah Sekuritas Indonesia Tbk is Securities Company Member of the Indonesia Stock Exchange. PT Trimegah Sekuritas Indonesia Tbk and PT Trimegah Asset Management are licensed, registered and supervised by the Financial Services Authority.

Mission
Educate and create wealth for the community through unique and professional investment experience

Vision
Be most preferred destination for financial services in the region

Core Values
 Integrity - Zero-tolerance policy for issues of integrity
Client-First - Consistent mindset to prioritize clients need over our own
Excellence - Commitment to delivering the highest quality product in all we do
Fairness - Give credit where it is due, own up to mistakes, think of others
Creativity - Creativity creates advantage; have courage to speak out

Trimegah Sekuritas Indonesia

<ul>
	<li>Understand the brief and plan the event from start to finish according to requirements, target audience and objectives;</li>
	<li>Come up with suggestions to enhance the event’s plan;</li>
	<li>Prepare budgets and ensure adherence;</li>
	<li>Liaising and negotiate with vendors and suppliers to achieve the most favourable terms</li>
	<li>Be in charge of hiring personnel to support the event including speakers, moderator, etc.</li>
	<li>Coordinate all operations including coordinate promotional activities (branding and communications) for the event</li>
	<li>Meet with stakeholder and coordinate with them regularly</li>
	<li>Coordinate and execute all aspects of the event</li>
	<li>Ensure event is completed smoothly and step up to resolve any problems that might occur</li>
	<li>Developing event feedback surveys.</li>
	<li>Analyze the event’s success and handling post-event reports.</li>
</ul>

Event Management Officer 6 months contract

Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

<ol>
	<li>Manage all request ticket</li>
	<li>Sharing knowledge to handover daily operation tasks</li>
	<li>Providing data for audit for tower scope</li>
	<li>Semi-annually preventive maintenance</li>
	<li>Technology roadmap and update (Development Roadmap)</li>
	<li>Performance management</li>
	<li>Software fixing (Fixing error because of system fault or system defective)</li>
	<li>Resolving problem</li>
	<li>Problem root cause analysis</li>
	<li>Perform software fixing and update relate to application to prevent incident or services crash</li>
	<li>Coordinate with L1 or L2 support relate to upgrade plan</li>
	<li>Implement upgrade activity based on MOP and ensure IT service stability</li>
	<li>Do post implementation review for any error happened</li>
	<li>Perform regular maintenance to prevent service crash or incident relate to application</li>
	<li>Update software or firmware or patch if needed based on principal recommendation</li>
	<li>Manage capacity and system readiness relate to application</li>
	<li>Perform improvements based on preventive maintenance</li>
	<li>Manage unknown recurring incident or issue related to application and perform root cause analysis to identify RCA within SLA</li>
	<li>Communicate with stakeholder through email, phone or media chat (Whatsapp, Telegram) or more information needed</li>
	<li>Perform periodic technology update and performance review regarding system performance relate to application</li>
	<li>Perform deep analysis if any degraded performance happened</li>
	<li>Escalate any problem to Principal team for any findings during performance assessment activity</li>
	<li>Regular technology update and knowledge sharing session relate application</li>
	<li>Implement monitor and alert to improve observability based on service defined characteristics.</li>
	<li>Managing service reliability on daily operation and deliver process with safer deployment flow and high observability monitoring.</li>
	<li>Documenting crucial operation activity and service documentation as knowledge base.</li>
	<li>Proactively log a request, incident, and problem occurred on managed service as ticket and manage in ticketing system.</li>
</ol>

Support Engineer L3

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Manage employee database, document archiving, and HC administration.</li>
	<li>Support the administration of office facilities and procurement of goods.</li>
	<li>Prepare PR and PO documents for purchases.</li>
	<li>Ensure completeness of vendor payment administration.</li>
</ul>

Human Capital Intern

PT Prima Karya Sarana Sejahtera (PKSS) merupakan anak perusahaan Yayasan Kesejahteraan Pekerja Bank Rakyat Indonesia (YKP BRI) dan Dana Pensiun BRI. Berdiri sejak tahun 1999, PT PKSS terus berkembang sebagai perusahaan terbaik di bidang jasa pengelolaan Sumber Daya Manusia melalui berbagai layanan solusi yang inovatif sesuai kebutuhan perusahaan Anda dan mengikuti perkembangan zaman. PKSS mendukung perusahaan Anda untuk terus tumbuh berkelanjutan melalui layanan solusi Sumber Daya Manusia terpadu dengan jaringan kerja yang tersebar di seluruh Indonesia.

PT. Prima Karya Sarana Sejahtera

<ul>
	<li>Menawarkan produk perbankan dan analisa nasabah dalam penyaluran kredit</li>
	<li>Menjalin hubungan baik dengan nasabah dan menggali potensi bisnis</li>
	<li>Mengevaluasi dan menetapkan strategi marketing </li>
	<li>Segmentasi pasar, analisis pasar dan evaluasi pasar</li>
</ul>

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