Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Analyze and propose improvements related to systems / processes running in Health Operations</li>
	<li>Collaborate with IT team and vendor on enhancement and modification system</li>
	<li>Ensure that the endorsement process runs effectively and according to procedures</li>
</ul>

Health Claim Analyst

PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

As a Client Resolution Specialist, you will act as the primary bridge between our prestigious clients (Insurance Companies and Hospitals) and our internal departments. Your mission is to ensure every client issue, ranging from technical glitches to complex fraud investigations, is resolved thoroughly and efficiently. You will perform deep-dive investigations to identify root causes and collaborate with internal stakeholders to implement long-term solutions.

Key Responsibilities:

<ul>
	<li>End-to-End Issue Management: Act as the central point of contact for high-level complaints from clients (Insurers &amp; Healthcare Providers).</li>
	<li>Cross-Functional Investigation: Conduct thorough internal investigations involving various departments (IT, Claims, Medical, Legal, and Manpower) to pinpoint the source of operational or technical failures.</li>
	<li>Problem Solving: Analyze issues related to the healthcare application platform, claim disputes, potential fraud cases, and outsourced manpower performance.</li>
	<li>Root Cause Analysis (RCA): Identify systemic issues rather than just "fixing the symptoms" to prevent recurring complaints.</li>
	<li>Stakeholder Coordination: Lead meetings with internal department heads to negotiate solutions and ensure corrective actions are taken within the agreed SLA.</li>
	<li>Reporting: Prepare comprehensive resolution reports for both the client and management, detailing the investigation process, findings, and improvements implemented.</li>
	<li>Process Improvement: Provide strategic recommendations to management based on complaint trends to enhance overall service quality and client satisfaction.</li>
</ul>

Client Resolution Specialist

Meditap didirikan pada tahun 2015 untuk menjawab kebutuhan pelayanan administrasi kesehatan terbaik di Indonesia. Dengan pengalaman bertahun-tahun yang telah terbukti dan dioperasikan oleh para profesional, kami berusaha memberikan layanan terbaik kepada mitra dan pengguna kami.

Vision
Menjadi perusahaan teknologi kesehatan dan kebugaran yang berpusat pada pelanggan, paling disukai dan terbesar di Indonesia. Di mana pengalaman pelanggan yang kami utamakan.

Mission
Berusaha terus menerus untuk menawarkan pengalaman kesehatan dan kesejahteraan yang paling mulus melalui sistem teknologi terintegrasi.

PT Teknologi Pamadya Analitika (Meditap)

<ul>
	<li>You will be deeply engaged in the full development lifecycle designing, developing, testing, deploying, maintaining, monitoring, and improving software.</li>
	<li>You will deploy code daily and use data to drive our decisions while delivering software and analytics to consumers and dealers.</li>
	<li>You will collaborate with fellow engineers and product partners as you solve interesting problems.</li>
	<li>Write well-formatted modular code.</li>
	<li>Compile and integrate changes with the project.</li>
	<li>Implement unit tests and functional tests for their tasks.</li>
	<li>Convert given high-level software design to low-level software design.</li>
	<li>Use suitable data structures.</li>
	<li>Perform, debug and fix bugs with high competency in any Javascript programming framework.</li>
</ul>

Fullstack Engineer

About The Role

We are looking for a detail-oriented and proactive Software Quality Assurance (SQA) to join our growing engineering team. You’ll collaborate closely with developers, product managers, and designers to ensure our products meet the highest standards of quality, performance, and usability. This is a great opportunity for fresh graduates or junior-level engineers passionate about quality and innovation.

Job Descriptions

<ul>
	<li>Collaborate with the development team to understand business and technical requirements.</li>
	<li>Design comprehensive test plans and test cases that cover all aspects of the application, including web, API, and backend services.</li>
	<li>Execute manual test cases and perform regression testing to ensure product stability.</li>
	<li>Identify, document, and track defects using issue tracking systems (e.g., Jira).</li>
	<li>Prepare detailed and clear test reports and participate in release sign-offs.</li>
	<li>Contribute to and help improve QA processes and best practices across the team.</li>
	<li>Support other testing areas such as performance, load, and security testing.</li>
</ul>

Software Quality Assurance

Role Overview &amp; Responsibilities

As part of our Business Intelligence team, you’ll be at the core of our decision-making engine — transforming raw data into meaningful insights that power strategy, operations, and growth. Whether it's spotting performance trends or optimizing internal processes, your work will have a direct impact across the organization and the industry.

<ul>
	<li>Design, build, maintain, and optimize datasets to support business intelligence initiatives.</li>
	<li>Develop and maintain dashboards, reports, and visualizations using BI tools like Power BI, Looker Studio (Google Data Studio), Metabase, or Superset.</li>
	<li>Write efficient SQL queries to extract, clean, and interpret data from various relational databases.</li>
	<li>Analyze large datasets to identify trends, patterns, and opportunities for business improvement.</li>
	<li>Write clear and easy-to-understand documentation for your analyses, dashboards, and data logic to improve collaboration across teams.</li>
	<li>Monitor KPIs and support ongoing performance reporting.</li>
	<li>Collaborate with cross-functional teams (e.g., Commercial, Operations, Product) to understand business needs and deliver actionable insights.</li>
	<li>Identify data gaps, inconsistencies, and automation opportunities proactively.</li>
	<li>Ensure accuracy, integrity, and governance best practices in all BI deliverables.</li>
	<li>Stay current with the latest BI tools, techniques, and industry trends.</li>
</ul>

Business Intelligence Analyst

This role is responsible for conducting comprehensive analysis of Medical Check-Up (MCU) results by integrating claim history data, as well as developing data-driven wellness programs, monitoring employees with identified health risks, and providing consultative insights to clients.

Medical Analysis &amp; Risk Stratification: 
1. Analyze prospective client needs to design suitable Medical Check-Up (MCU) packages aligned with workforce risk profiles, industry requirements, and cost considerations 
2. Perform comprehensive analysis of MCU results to identify employees’ health risk factors 
3. Determine fitness for work status (fit, temporary unfit, or work restriction) based on medical findings 
4. Translate medical analysis into clear insights and present findings, including actionable recommendations, to clients (HR/management) in a structured and professional manner

Health Monitoring &amp; Case Management: 
1. Monitor employees with high-risk MCU findings 
2. Provide medical recommendations for follow-up actions (referral, further evaluation, early intervention) 
3. Collaborate with relevant stakeholders to ensure compliance with recommended health actions

Wellness Program Development 
1. Develop data-driven wellness programs based on MCU results and claim data 
2. Identify priority health interventions based on employee risk profiles 
3. Evaluate the effectiveness of wellness programs and provide recommendations for improvement

Medical Assessment Analyst

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

You will play a pivotal role in our journey to transform healthcare in the Philippines. Your primary mission will be to ensure unparalleled customer satisfaction and service excellence. This is not just about managing products; it's about leading innovation in a sector that impacts everyone's lives. You will work closely with cross-functional teams to envision, develop, and execute strategies that push the boundaries of what's possible in healthcare technology. 

 

Product Vision and Strategy

<ul>
	<li>Contribute to and help articulate a compelling product vision and strategy that aligns seamlessly with the company's overarching goals.</li>
	<li>Identify market opportunities and consumer needs to guide product development.</li>
	<li>Assist in driving the product roadmap, ensuring it aligns with business objectives and market demands.</li>
</ul>

Cross-Functional Collaboration

<ul>
	<li>Work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure smooth product development and launch.</li>
	<li>Facilitate effective communication and collaboration among team members to achieve product goals.</li>
</ul>

Product Development and Lifecycle Management

<ul>
	<li>Oversee aspects of the product lifecycle from ideation to launch and post-launch optimization.</li>
	<li>Implement best practices for product development, including agile methodologies, user-centered design, and data-driven decision-making.</li>
	<li>Ensure the timely delivery of high-quality products that meet user expectations and business objectives.</li>
</ul>

User Experience and Design

<ul>
	<li>Champion the user experience, ensuring our products are intuitive, engaging, and delightful to use.</li>
	<li>Collaborate with design and UX teams to create user-centered designs that solve real problems and drive engagement.</li>
</ul>

Data-Driven Decision Making

<ul>
	<li>Utilize analytics and user feedback to inform product decisions and prioritize features.</li>
	<li>Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.</li>
</ul>

Market and Competitive Analysis

<ul>
	<li>Conduct thorough market and competitive analysis to stay ahead of industry trends and competitor offerings.</li>
	<li>Identify and act on opportunities to differentiate our products and capture market share.</li>
</ul>

Stakeholder Communication

<ul>
	<li>Effectively communicate product vision, strategy, and progress to internal and external stakeholders.</li>
	<li>Serve as a point of contact for product-related inquiries from senior leadership, investors, and key partners.</li>
</ul>

Associate Product Manager

Two designers. 20,000+ doctors. Millions of patients.

That's our current ratio of team to impact. If you've worked on teams where your designs disappeared into endless review cycles, this is the opposite.

SeriousMD and NowServing are healthcare products that people actually use daily.

We need a Senior UI/UX Designer who can own product areas end-to-end, from research to shipped pixels.

 

About Us

Leapfroggr builds SeriousMD (the EMR platform Filipino doctors trust) and NowServing (connecting patients to providers nationwide). Our products handle real medical records, real appointments, real patient care.

We're a small team by design. No layers, no approvals queue, no "let's circle back." You'll work directly with our Design Lead, engineers, and founders. What you design this week can ship next week.

 

What You'll Actually Do

<ul>
	<li>Own UI/UX design for entire product areas across web, iOS, and Android.</li>
	<li>Take features from user research through wireframes through polished UI through shipped product.</li>
	<li>Build and extend our design system — we care about consistency at scale.</li>
	<li>Collaborate daily with engineering to make sure what ships matches what you designed.</li>
	<li>Run usability tests with real doctors and patients, then iterate based on what you learn.</li>
	<li>Present your work, defend your decisions, and stay open when you're wrong.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Real ownership — your name is on the work, and the work matters</li>
</ul>

 

How to Apply

Send your portfolio showing your process, not just final screens. Tell us which of our products (SeriousMD or NowServing) you'd want to work on first, and why.

Senior UI/UX Designer

Secure your future with My Mountain Mover! 🚀 Be part of a company that puts YOU first—where work-life balance, fulfillment, and growth thrive. 💙🧡 500+ client 5⭐ reviews, 1.5k+ Movers strong. Apply now: careers.mymountainmover.com

My Mountain Mover Inc.

<ul>
	<li>Content &amp; Curriculum Support (30%)</li>
	<li>Support development of micro-modules covering payer updates, claim denials, secondary insurance workflows, and code-specific pitfalls</li>
	<li>Recommend updates based on industry trends, learner performance, and clinic needs</li>
	<li>Evaluation &amp; Performance Assessment (20%)</li>
	<li>Conduct Skills Evaluation Interviews (SEIs) to assess accuracy, billing judgment, and system familiarity</li>
	<li>Track learner progress via Salesforce, TalentLMS, and billing-specific checklists</li>
	<li>Lead recovery training sessions for cancelled VAs re-entering the system, based on gaps in skills or billing quality</li>
	<li>Deliver structured feedback and escalate retraining needs as required</li>
	<li>Instruction &amp; Training Delivery (20%)</li>
	<li>Teach core medical billing workflows including insurance eligibility verification, CPT/ICD code usage, claim submission, EOB/ERA review, and denial management.</li>
	<li>Lead live and recorded training sessions focused on payer logic, billing sequencing, documentation (e.g., medical necessity), and audit-readiness.</li>
	<li>Facilitate mock billing scenarios (case studies) to strengthen learner understanding of payer rules, code matching (CPT/ICD), and effective submission strategies</li>
	<li>Learner Support &amp; Technical Guidance (15%)</li>
	<li>Respond to learner questions on CPT codes, billing sequences, payer protocols, and documentation</li>
	<li>Offer practical advice on tone and accuracy in billing notes and patient-facing communication</li>
	<li>Identify common misunderstandings and coordinate content updates with the SME Lead</li>
	<li>Compliance &amp; Documentation (15%)</li>
	<li>Reinforce HIPAA compliance and billing documentation standards across all content and training simulations</li>
	<li>Teach accurate claim documentation, patient ledger handling, and coordination between billing and front office notes</li>
</ul>

Medical Billing Training Coordinator

20,000 doctors. Millions of patients. A lean design team — soon to be more.

SeriousMD is the EMR platform Filipino doctors trust most. NowServing connects patients to providers across the country. Together, we're reshaping how healthcare works in the Philippines and design is at the center of it.

Our design team is intentionally small and senior. No bureaucracy, no design-by-committee. Your decisions ship and get tested by real users almost immediately.

We need a Design Lead to own design strategy and build this team intentionally.

 

About Us

Leapfroggr builds SeriousMD and NowServing — healthcare products used daily by 20,000+ doctors and millions of patients. Our design decisions directly impact how physicians manage patient records, how clinics run their schedules, and how patients find and book care.

This isn't abstract "healthcare technology." It's real workflows, real people, real consequences.

 

What You'll Actually Do

<ul>
	<li>Lead and grow the design team. Today that's one designer who knows our products deeply. Tomorrow it's the team you build.</li>
	<li>Own design strategy across SeriousMD (B2B EMR) and NowServing (patient marketplace).</li>
	<li>Stay hands-on — you'll still design, not just manage.</li>
	<li>Work directly with product and engineering to ship features weekly, not quarterly.</li>
	<li>Run user research with actual doctors and patients — not personas, real people.</li>
	<li>Build and maintain design systems that scale across web, iOS, and Android.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>A team that values craft and impact over process and theater</li>
</ul>

 

How to Apply

Send your portfolio and a short note about why healthcare design interests you. Bonus points if you include one thing you'd change about SeriousMD or NowServing after looking at them.

Design Lead

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services</li>
	<li>Ensure proper code sequencing, modifiers, and compliance with payer and regulatory guidelines</li>
	<li>Review and correct coding-related errors, denials, or rejected claims</li>
	<li>Complete appropriate documentation or system entry regarding claims.</li>
	<li>Abstract additional data elements during the Chart Review process when coding.</li>
	<li>Review patient medical records and clinical documentation</li>
	<li>Identify incomplete or missing documentation and coordinate provider queries</li>
	<li>Apply accurate ICD-10, CPT, and HCPCS codes based on documentation and services</li>
	<li>Stay updated with coding rules, payer policies, and healthcare regulations</li>
	<li>Support clean claim submission and billing accuracy</li>
	<li>Coordinate with Billing, AR, and Authorization teams</li>
	<li>Maintain productivity and accuracy standards</li>
	<li>Support audit and compliance activities</li>
	<li>Participate in internal and client quality audits/reviews</li>
	<li>Train, coach, and provide guidance to billers to ensure accurate coding and billing processes.</li>
	<li>Remains current on medical coding and billing guidelines and auditing protocols.</li>
	<li>Follow team and/or client’s proper procedures, policies, and methodologies as instructed.</li>
</ul>

Medical Coder | Work From Home

Job Description:

<ul>
	<li>Learn new systems of clients and effectively transfer knowledge to subordinates.</li>
	<li>Lead designated team, ensuring accurate and timely submission of deliverables.</li>
	<li>Coach subordinates and develop their skills.</li>
	<li>Assist Supervisor/Assistant Manager/Manager in directing the team towards the company's goals.</li>
	<li>Ensures compliance with company guidelines and procedures.</li>
	<li>Addressing any conflicts within the team that may arise.</li>
	<li>Create accurate medical insurance claims and ensure timely submission.</li>
	<li>Rectify claim denials with resubmission or appeals.</li>
	<li>Formulate and execute strategies to mitigate claim denials.</li>
	<li>Learn and implement specialty, state, carrier specific billing requirements.</li>
</ul>

Medical Billing Team Leader | Work from Home

We are looking for a talented and experienced Senior UI Designer to join our innovative product team. As a Senior UI Designer, you will play a crucial role in shaping the visual identity of our products across web, iOS, and Android platforms. You will be responsible for creating intuitive and visually appealing interfaces that enhance user experience and engagement. Your role will involve close collaboration with product managers, and developers to ensure that our products are both beautiful and functional.

We are seeking someone who is passionate about design, detail-oriented, and committed to staying current with industry trends and best practices. You should be open to feedback and continuously strive to improve your design skills.

Key Responsibilities:

<ul>
	<li>Design visually compelling and user-friendly interfaces for web, iOS, and Android platforms.</li>
	<li>Develop and maintain design systems and style guides to ensure consistency across all products.</li>
	<li>Create high-fidelity mockups, prototypes, and visual assets for development.</li>
	<li>Work closely with developers to ensure accurate implementation of designs.</li>
	<li>Conduct user research and usability testing to inform design decisions and iterate on designs.</li>
	<li>Stay updated with the latest design trends, tools, and technologies to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UI Designer

We are seeking a highly skilled and experienced Senior UX Designer to join our dynamic product team. In this role, you will be instrumental in prototyping, shipping, and iterating the designs for our products. As we expand our product lines, your expertise in designing for web, iOS, and Android platforms will be crucial. You will also collaborate closely with developers, marking up web designs and slicing assets to ensure seamless integration.

While we value your confidence in your skills, we also expect a continuous learning attitude. You should be open to constructive criticism and committed to ongoing improvement in your UX/UI design practices.

Key Responsibilities:

<ul>
	<li>Prototype, ship, and iterate design solutions for web, iOS, and Android platforms.</li>
	<li>Mark up web designs and slice assets for developers.</li>
	<li>Collaborate with cross-functional teams, including product managers and developers, to ensure design feasibility and excellence.</li>
	<li>Conduct user research and apply findings to inform and validate design decisions.</li>
	<li>Create wireframes, sitemaps, and prototypes to effectively communicate design ideas.</li>
	<li>Stay updated with industry trends and best practices to continually enhance our design processes.</li>
	<li>Present design concepts and solutions to stakeholders and incorporate feedback.</li>
</ul>

Senior UX Designer

NowServing is a cutting-edge healthcare technology company dedicated to revolutionizing patient care through innovative solutions. We're passionate about making healthcare more efficient, accessible, and personal. Join us in our mission to transform the healthcare industry!

Are you a creative and enthusiastic individual with a knack for social media? NowServing is looking for an entry-level Social Media Manager to join our dynamic team! You will be the voice of our brand, engaging with our audience, and crafting compelling content. This is a fantastic opportunity to grow your career while making a real impact in the healthcare technology space. If you excel in this role, there’s potential to build and lead your own social media team in the future!

Responsibilities:

<ul>
	<li>Develop, implement, and manage our social media strategy.</li>
	<li>Create engaging content for all social media platforms including Facebook, Twitter, Instagram, LinkedIn, and more.</li>
	<li>Produce and edit short-form videos to tell stories and to highlight our innovations, team, and impact.</li>
	<li>Monitor and respond to customer comments and messages in a timely manner.</li>
	<li>Analyze and report on social media performance using analytics tools.</li>
	<li>Stay up-to-date with the latest social media trends and best practices.</li>
	<li>Planning and executing social media campaigns.</li>
</ul>

How to Apply: If you’re ready to show off your social media skills and make a positive impact in healthcare, we’d love to hear from you! Please send your resume, a brief cover letter explaining why you’re the perfect fit for NowServing, and examples of your previous work, including short-form videos.

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