DOKU, PT NUSA SATU INTI ARTHA

About The Role: Settlement Squad to handle next challenges in Settlement: Same day settlement, multiple Settlement Bank, Prefund, Multicurrency. Reconciliation Squad to handle next challenges and Reconciliation: Recon as a Service, Dispute, Refund, Chargeback. What Will You Do: Gathers, manages, and prioritizes market/customer requirements. Defines the product vision, strategy, and roadmap Implement customer requirements for specific Project. Works closely with engineering, sales, partner, and operations to ensure business case and customer satisfaction goals are met. Passion for solving real people problems at scale Impact focus and consistent history of delivering measurable results for both users and the business. Data-minded. Must deeply understand how your products work and how to measure long-term impact. Depth of experience leading major product or growth initiatives across multiple products, platforms and feature clusters Verbal & written communication that is clear and effective.

What Will You Do: Test application security before deployment Test application penetration and also perform ASV scans regularly Understand, experience and be able to work within the ISO27001 and PCI-DSS standard framework Subscribe or have a source of the latest information about vulnerabilities Able to make reports on findings or if there are security anomalies. Able to provide technical advice or solutions to the IT team and software developer team Follow up on the results of vulnerability findings to the relevant team Able to use Security Testing Tools or create your own tools Must document all work processes in detail

About The Role: The Strategy Manager will play a pivotal role in guiding our company's growth by leading market research efforts, piloting a new product, or spearheading the expansion of our business into new countries within South East Asia. Reporting directly to the Vice President of Strategy and Investment, this role is crucial to the strategic direction and expansion of the company. What Will You Do: 1. Conduct comprehensive market research to identify opportunities and threats in existing and potential new markets, including understanding merchant pain points, competitive landscape and regulatory requirements 2. Lead the strategic planning and launching/ execution of market entry into new countries or businesses, including market assessment, budget, entry strategies, risk analysis, and roll-out strategy. 3. Act as a country launcher by setting up a new entity (if required), executing market entry through regulatory filing, identifying clients or partners, and managing the relationship with in-country stakeholders 4. Collaborate closely with cross-functional teams such as Product, Engineering, Operations, Marketing & PR, and Finance to ensure a seamless market launch, addressing legal, regulatory, marketing, and operational requirements. 5. Review, analyse, and finalise relevant legal documents with the Legal and Compliance Team for all submissions to regulators, partners, and clients in the new country 6. Provide support for ongoing strategy work, board presentations or management/ leadership meetings

About The Role: To plan, perform, and report IT audits that evaluate the effectiveness of internal IT controls, identify risks, and ensure compliance with internal policies and external regulations. This includes coordinating with internal and external stakeholders to enhance IT security and minimize risks while improving overall operational efficiency. What Will You Do: Develop IT audit programs, create audit checklists, and perform IT audits on various IT systems and platforms. Execute efficient and effective IT audit procedures, ensuring compliance with audit standards and methodologies. Establish IT audit plans based on identified risks, ensuring that high-risk areas are regularly reviewed. Review, evaluate, and test IT controls to determine the exposure to risks and provide strategies for improvement. Provide recommendations and guidelines on identified IT security risks and control weaknesses. Prepare and coordinate audit review reports and test results for internal and external stakeholders. Follow up on audit findings (internal and external) to ensure timely implementation of corrective actions. Monitor the execution of remediation plans based on audit findings to ensure compliance and improvement. Assist in managing internal and external audits and support the IT Compliance and IT Security teams in improving processes. Ensure compliance with regulations such as PCI DSS v4.0, ISO 27001:2022, and Bank Indonesia standards.

Restore a failed IT service of a related Product as quickly as possible, and ensure appropriate workarounds are put in place if incidents are not resolvable within the agreed SLA. Analyze existing IT services of related products and plan how to improve them in the future. Prevent incidents from happening, and minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds. Liaise with merchants and other IT personnel for applications (related to the product) troubleshooting, configuration, and maintenance. Manage lifecycle and release management processes for applications. Responsible for the continuous delivery process to build, deploy and promote applications. Ensure apps have automated functional tests that are used by the continuous delivery process to determine the successful deployment and operation of applications. Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required.

About The Role: Business Expansion Officer (Hunter) has main responsibility to acquiring new merchants as well as maintaining relation with existing merchants in order to achieve business acquisition goals. What Will You Do: Generate, maintain and increase business opportunities with new and existing merchants-related to TPV & TPT achievement. Assist and ensure integration process for partners on-boarding. Responsible for retaining existing merchants; keep merchants active and productive. Responsible for good relationship with partners and banks. Gather merchant’s feedback. Understand the problems and challenges of merchants and identify ways the business could better address those needs. Handle administrative works related to merchant's data (e.g craft new sales proposals and contract renewals).

What Will You Do Responsible for the business growth by identify business development opportunities, and do research related to customer, market, and competitor activity Develop business model, plan, and strategies with partners (banks & non-banks partnership) Responsible for creating plan to address business partners' need, upgrades, or additional features Understand the problems and challenges of partners and identify ways the business could better address those needs Monitor the integration process for partners on-boarding so that the production process is in line with the timeline

What we are looking for: Undergraduate-last-year student or fresh graduate from any major Willing to WFO in Jakarta for 3 months Fluent in English (oral & written) Have good skills in Microsoft Office Strong organization skills with a problem-solving attitude Follow recent social media trends Can work as a team or individual Attention to detail

What we are looking for: Have basic knowledge of Java (8 or later) and Spring Framework Familiarity with RESTful API development. Have basic knowledge of JPA/Hibernate for ORM and database interaction. Basic understanding of database concepts and SQL. Willling to Work hybrid in Jakarta for 3 months Knows version control systems Knows testing frameworks (JUnit, Mockito, Integration Test). Knows CI/CD practices and tools like Jenkins or GitLab CI. Knows Docker and containerized deployments (optional but a plus). Easily to adapt to new projects Eager to learn, Quick learner, and strong logical thinking Good communication skill

About The Role: Fulfill Merchant Success Role in DOKU Drive company growth through the acquisition of new merchants across various industries What Will You Do: Given the dynamic nature of the Hunter role, this VP of Sales must be agile, proactive, and have a keen sense for opportunities in various industries. Proactive Attitude: The ability to take the initiative in finding new merchant opportunities without waiting for direction. Persuasiveness: Convincing potential merchants to engage with your services or products is crucial. A persuasive manner can make a significant difference in the acquisition process. Resilience and Tenacity: Rejection is part and parcel of a hunter role. The ability to remain positive and focused despite setbacks is vital for long-term success. Excellent Networking Skills: Building and maintaining a strong professional network is important for identifying and capitalizing on new business opportunities. Strong Closing Abilities: Once a potential merchant has been identified and engaged, the ability to close the deal effectively is crucial. This skill is particularly valuable in a hunter role where acquisition is the primary objective. Analytical Mindset: The ability to analyze market trends, consumer behavior, and competition is important for targeting the right merchants effectively. Quick Decision-making: In the fast-paced environment of new merchant acquisition, quick and effective decision-making skills can be a game-changer. Emotional Intelligence: Understanding the emotional needs and motivations of both team members and potential clients can greatly assist in negotiation and relationship-building processes. Competitiveness: An inherent drive to outperform targets and competitors can be a strong motivator in a hunter role. Time Management: Balancing multiple prospects and sales cycles is a challenging aspect of any hunter role. Efficient time management can significantly boost productivity and success rates.