Sales Admin Appointment Setter  

Job Overview:

As a Sales Admin – Appointment Setter, your primary responsibility will be to contact prospective clients, manage communication, and support the onboarding process. You must engage with leads, update records, and coordinate with senior team members to ensure smooth operations. This role demands quick learning, minimal supervision, strong communication skills, and the ability to work under pressure.

Key Responsibilities:

• Outbound Calling: Dial prospective clients using the provided dialer and follow scripts strictly. Facilitate client engagement until they sign and are onboarded.
• Lead Management: Work from provided lead sheets to update client information, schedule follow-ups, and ensure the smooth transition of leads through the sales funnel.
• Coordination and Communication: Maintain active communication with seniors and team members through designated chat channels; provide updates on client interactions.
• Documentation: Update and maintain accurate records of calls, emails, and client details in the provided spreadsheets.
• Follow-Up: Regularly follow up with clients on signing agreements, onboarding fees, and other administrative matters.
• Time Management: Manage time zones effectively when contacting clients in different regions, ensuring compliance with the timing guidelines.

Additional Information:

• You will start with an introductory week where your performance will be evaluated.
• Must strictly adhere to the provided calling scripts and guidelines.
• Must be available for training sessions and communicate regularly with team members.

• Skills: Strong verbal and written communication skills; ability to follow scripts and guidelines strictly.
• Experience: Previous experience in sales or telemarketing is an advantage but not required.
• Technical Skills: Familiarity with using dialers, CRM systems, and spreadsheets. Experience with Freshdesk or similar platforms is a plus.
• Attributes: Quick learner, adaptable, able to work under minimal supervision, and handle high-pressure situations.
• Availability: Must be able to work flexible hours and manage calls across different time zones (Middle East, Asia, Europe, UK, and America).
• Other: Must have access to a stable internet connection and a quiet work environment.