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UTAK POS

Digital Training Associate  

UTAK POS

 
  • Quezon City, Philippines
    LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • PHP 30.000,00 - PHP 35.000,00 / bulan
    PHP
    30000
    35000
    30000
    MONTH
  • Penuh waktuFULL_TIME

Lowongan dipasang a day ago dan batas waktu lamaran adalah 27 Feb

Rekruter terakhir aktif 5 hours ago

2026-01-28T02:24:36.610889+00:002026-02-27T16:00:00+00:00

Deskripsi Pekerjaan

  • Conduct online 1-on-1 and batch trainings with clients
  • Assist in onboarding new UTAK clients
  • Deliver in-depth training on product usage, emphasizing key features, perks, and benefits
  • Apply problem-solving skills to address client needs, creating effective workarounds for navigating the POS system
  • Stay updated on new features and developments within the POS system to enhance training effectiveness
  • Prioritize customer needs by conducting regular check-ins and addressing inquiries to support ongoing client learning
  • Collect and analyze client feedback to refine training strategies and improve user experience
  • Optimize internal processes and techniques to improve client training efficiency and effectiveness
  • Maintain organized and accurate training records to support the team
  • Collaborate with product, tech, support, and sales teams to align training efforts with company goals

Kualifikasi Minimum

  • Experience in teaching, customer support, business, or a related field
  • Comfortable engaging with individuals from diverse backgrounds and age groups
  • Ability to effectively teach both tech-savvy and non-tech-savvy individuals
  • Patience and adaptability in guiding others through digital technology
  • Strong customer-centric mindset with a service-oriented attitude
  • Excellent verbal and written communication skills
  • Proactive, forward-thinking, and takes initiative to contribute
  • Passion for supporting small and local businesses across the Philippines
  • Proficiency in using Zoom and other digital platforms
  • Willingness to travel and visit client stores or locations to conduct trainings

Fasilitas dan Tunjangan

  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • FlexitimeFlexitime
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Education and Training
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Always
Alamat Kantor
LaunchGarage, Quezon City, Eastwood, Metro Manila, Philippines
Industri
Information Technology / IT
Lowongan
1 lowongan dibuka
Situs
https://www.utak.io/careers

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Tentang UTAK POS

UTAK POS is an award-winning, proudly Filipino fintech startup and one of the leading cloud-based POS systems in the Philippines. Built in Manila, we support over 8,000 MSMEs nationwide, helping cafés, restaurants, retailers, service businesses, franchises, and neighborhood stores run their daily operations more efficiently. Our system enables business owners to manage sales, inventory, staff attendance, and online orders through simple, reliable software that continues to evolve with their needs. We build and continuously improve our system with a clear purpose: to help local businesses grow and operate better. Everything we do focuses on solving real problems and making merchants’ work easier. LIFE AT UTAK UTAK is a place for people who want to build meaningful software and see the real-world impact of their work. Our culture is friendly, collaborative, and entrepreneurial. We value people who take ownership, think critically, and care about what they’re building. You’ll work with passionate teammates who are committed to doing good work and continuously improving. We work mostly remote, with clear goals and strong collaboration. Team members are trusted with real responsibility early and supported through hands-on experience, learning opportunities, and a fast-moving team environment. If you’re looking for a role where your work matters, your growth is supported, and your contributions are visible, UTAK is the right place for you!

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