Travel Administrator  

Purpose of the Role:

Support the operations department by collecting traveler details and creating transfers, documents, and itineraries related to the Tour Concierge service. The role also involves providing general operational support for clients, analyzing situations or data to make informed decisions within defined procedures, and ensuring a high level of accuracy and efficiency. Success in this role requires strong research skills, excellent communication and record-keeping abilities, attention to detail, organizational skills, and proficiency in math and computer applications.

Your Main Responsibilities:

• Collect and manage traveler details with a high level of accuracy.
• Create transfers, documents, and itineraries related to Tour Concierge services.
• Report findings and provide general operational support to clients.
• Maintain productivity benchmarks and accuracy according to team standards.
• Follow instructions and guidelines carefully, reporting any issues or system limitations to the supervisor.

Be Part of ATI Journey:

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 900 employees providing services to our clients across the globe.

• Preferably a degree in Travel Management or any related major

• Excellent communication skill in English (both spoken & writen)
• Excelent analytical and numerical skill

• Must be able to work in shifting and roaster arrangements (able to work shifts that include days, nights, and public holidays).

• Experience in airline or travel industry is plus point

• Experience in GDS is plus point (Amadeus & Sabre)