Digital Designer  

You translate strategy and briefs into clear, effective visuals across social and digital channels. You work closely with copywriters, accounts, and other creatives to deliver on-brand assets that are easy for clients to approve and easy for teams to execute.

Outcomes:

First 90 Days (New Hires)

• Master our workflow

  • Learn how briefs come in, how tasks move through Productive, and how approvals work.

  • Build working rhythm with Accounts, Copy, and Animation (handoffs, timelines, feedback loops).

  • Understand what “done” looks like here: quality bar, file hygiene, naming, versioning, and delivery standards.

• Understand the accounts you support

  • Review key brand guidelines, past work, and client feedback patterns.

  • Learn each account’s audience, tone, and practical approval preferences (what flies vs what stalls).

  • Clarify platform requirements and production constraints early (formats, ratios, safe zones, specs).

• Deliver value early

  • Start shipping on-brand assets by Week 2–3 with minimal revision cycles.

  • Contribute ideas in brainstorms (visual hooks, formats, references, executions).

  • Identify 1–2 quick process or template improvements that remove friction for the squad.
    

Typical Expectations:

• Design and execution
  • Produce high-quality visuals across social and digital formats (always-on, campaigns, simple animations where relevant).
  • Translate briefs into platform-appropriate layouts that are clear, on-brand, and purposeful.
  • Deliver work that meets objectives and timelines with minimal avoidable back-and-forth.
• Collaboration
  • Work tightly with Copy and Accounts to ensure message and visuals land together.
  • Communicate early when a brief is unclear, timelines are tight, or scope has changed.
  • Present your work with rationale (what problem it solves, why this approach fits the brand/platform).
• Quality and standards
  • Maintain consistency in typography, layout, composition, and brand application.
  • Keep files organised and production-ready (clean layers, correct exports, tidy handover).
  • Stay current on platform trends and formats, then apply them with judgement, not copy-paste.
• Ownership
  • Manage your own workload and deadlines; flag risks before they become emergencies.
  • Make execution easier for the team by using templates, checklists, and repeatable systems where it helps.
  • Treat feedback as part of the work and iterate quickly without losing the point of the idea.
    

Competencies:

Core Values

• Innovation
• Service-First
• Ownership
• Teamwork
• Work-Life Balance
• Diversity

Organizational Competencies

• Adaptability
• Analytical Skills
• Communication Skills
• Organization Skills
• Resourcefulness
• Strategic Thinking

Role Competencies

• Adobe Creative Cloud
• Attention to Detail
• Conceptual Skills
• Creativity
• Independence
• Initiative
• Intelligence
• Logic
• Stress Management
• Time Management